Hotel Shellter Resort & Spa
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Hotel Shellter Resort & Spa
Hotel Shellter Resort & Spa
Situated in Rogowo, 90 metres from Rogowo Beach, Hotel Shellter Resort & Spa features accommodation with a bar and private parking. With free WiFi, this 5-star hotel offers a kids' club and room service.
Reviews from 
Couple
Comment: 23 Sep 2025
Stayed in: Aug 2025
Excellent hotel with sea view rooms - we sincerely recommend it
Excellent location with direct access to the beach. We had a sea view room - I highly recommend these rooms they are truly unique and the view is fantastic. Very well-designed rooms, including the bathroom. The wide panoramic windows in the room are impressive. Peace and quiet in the room thanks to soundproofed interiors. Clean rooms - serviced daily. The wellness area, outdoor and indoor pools, playrooms for children will surely make this hotel a favorite place to relax for families with children. The facility exudes a pervasive, relaxed, and sometimes carefree holiday atmosphere. We really appreciated the opportunity to use the underground parking. We were surprised by the lack of a place to rinse our feet after leaving the beach. The price per room is not yet amazing, but it will probably increase in the future because it is a completely new hotel, opened in 2025.
Family traveller
Comment: 26 May 2026
Stayed in: May 2026
Incredibly disappointing for such a great location!
I would not recommend it to anyone; absolutely incompetent staff, there is no friendliness, let alone solutions for little problems! Germans are not welcome!
They go in advance so that if something goes wrong, they can drop you with zero service.
Food 3-4/10
Children's food 1/10
Location 10/10
Hotel pool for kids indoor 8/10
Staff 1/10, I have never experienced anything like this!
They go in advance so that if something goes wrong, they can drop you with zero service.
Food 3-4/10
Children's food 1/10
Location 10/10
Hotel pool for kids indoor 8/10
Staff 1/10, I have never experienced anything like this!
Couple
Comment: 21 Jul 2025
Stayed in: Jun 2025
Between Light and Shadow
Between luxury and disappointment: Our experience at the Shellter & Spa Hotel on the Polish Baltic Sea
We recently spent a few days at the newly opened Shellter & Spa, which has been welcoming guests since January 2025. The first impression was impressive: a modern, imposing hotel complex with 226 rooms, nestled in a dreamlike dune landscape – and just a minute’s walk from the Baltic Sea beach. The location is undoubtedly a real highlight.
Architecturally successful, stylishly furnished
The house convinces at first glance: everything is new, high-quality and stylishly designed. Our room in the 3. Floor with side sea view was very clean, modern equipped and lovingly prepared – even for our little dog. We were very pleased with this attention and will be remembered fondly.
Service: Light-years from 5-star level
As promising as the start was, the enthusiasm was quickly tarnished. Already at check-in a serious problem was revealed: The receptionist was overwhelmed, barely spoke German or English, and the entire process dragged on unnecessarily. In a house with a five-star claim, this is simply not acceptable.
Half board – disappointing and chaotic
The biggest weak point of our stay, however, was the half board. The buffet restaurant seemed crowded, loud and hectic – no sign of a cosy holiday atmosphere. The Service was uncoordinated, the staff visibly overwhelmed. Many foods were empty and were only hesitant or not at all refilled. So it happened that some guests had to eat their hot food cold. The overall selection was disappointing.
A particularly uncomfortable moment: While we were picking up our dessert from the buffet, our still half-full drinks were cleared without comment – a small but annoying faux pas that is symptomatic of the overall weak Service.
Tip: prefer an à la carte restaurant
If you value good food, we currently advise you to switch to the à la carte restaurant in the house – this made a much better impression on other guests and ourselves.
Breakfast: Air upwards
Breakfast was also below our expectations. Many products seemed simple in quality – a pity in particular: there was no fresh yogurt or Bircher cereal in bowls, only prepackaged supermarket goods. For a hotel of this category, a clear minus.
Conclusion: a lot of potential, but too many construction sites
The Shellter & Spa undoubtedly has great potential. The location is fantastic, the design modern and thoughtful, the rooms high quality. But in the Service and in the catering industry, there is currently a lack of professionalism and organisation. Those who decorate themselves with five stars must also offer the appropriate standard – unfortunately, this is not currently the case.
We hope that our criticism will be seen as an impetus for improvement. Perhaps one day we will return – hoping that the Shellter will then keep what it already promises architecturally.
Sincerely,
Family toiletry bags
We recently spent a few days at the newly opened Shellter & Spa, which has been welcoming guests since January 2025. The first impression was impressive: a modern, imposing hotel complex with 226 rooms, nestled in a dreamlike dune landscape – and just a minute’s walk from the Baltic Sea beach. The location is undoubtedly a real highlight.
Architecturally successful, stylishly furnished
The house convinces at first glance: everything is new, high-quality and stylishly designed. Our room in the 3. Floor with side sea view was very clean, modern equipped and lovingly prepared – even for our little dog. We were very pleased with this attention and will be remembered fondly.
Service: Light-years from 5-star level
As promising as the start was, the enthusiasm was quickly tarnished. Already at check-in a serious problem was revealed: The receptionist was overwhelmed, barely spoke German or English, and the entire process dragged on unnecessarily. In a house with a five-star claim, this is simply not acceptable.
Half board – disappointing and chaotic
The biggest weak point of our stay, however, was the half board. The buffet restaurant seemed crowded, loud and hectic – no sign of a cosy holiday atmosphere. The Service was uncoordinated, the staff visibly overwhelmed. Many foods were empty and were only hesitant or not at all refilled. So it happened that some guests had to eat their hot food cold. The overall selection was disappointing.
A particularly uncomfortable moment: While we were picking up our dessert from the buffet, our still half-full drinks were cleared without comment – a small but annoying faux pas that is symptomatic of the overall weak Service.
Tip: prefer an à la carte restaurant
If you value good food, we currently advise you to switch to the à la carte restaurant in the house – this made a much better impression on other guests and ourselves.
Breakfast: Air upwards
Breakfast was also below our expectations. Many products seemed simple in quality – a pity in particular: there was no fresh yogurt or Bircher cereal in bowls, only prepackaged supermarket goods. For a hotel of this category, a clear minus.
Conclusion: a lot of potential, but too many construction sites
The Shellter & Spa undoubtedly has great potential. The location is fantastic, the design modern and thoughtful, the rooms high quality. But in the Service and in the catering industry, there is currently a lack of professionalism and organisation. Those who decorate themselves with five stars must also offer the appropriate standard – unfortunately, this is not currently the case.
We hope that our criticism will be seen as an impetus for improvement. Perhaps one day we will return – hoping that the Shellter will then keep what it already promises architecturally.
Sincerely,
Family toiletry bags
Family traveller
Comment: 5 Jun 2026
Stayed in: Jun 2026
Naprawdę słabo, Shelter. Bardzo słabo.
Długi weekend i niestety spore rozczarowanie. Jesteśmy w Shelterze już 7-8 raz od otwarcia i pierwszy raz mamy tak negatywne odczucia.
Beach bar to totalny chaos. Od dwóch dni nie działa automat do kawy, obsługa nie wie co jest w ofercie poza pizzą i piwem, rachunki są źle nabijane. Jedna osoba pracuje, trzy pozostałe stoją i patrzą, a kolejka robi się coraz dłuższa. Dodatkowo część obsługi ma problem z komunikacją po polsku.
Hit to toaleta przy beach barze. Można z niej skorzystać tylko jeśli akurat coś kupiło się na kasie. W innym przypadku goście hotelowi są odsyłani do budynku hotelu.
Nie rozumiem też, jak jeden z najdroższych hoteli na wybrzeżu może tolerować sytuację na plaży, gdzie za leżaki i dmuchańce można płacić tylko gotówką i nie dostaje się żadnego paragonu. Hotel nie ma też praktycznie własnej infrastruktury plażowej dla gości.
Najbardziej szkoda, że jeszcze jesienią i zimą wszystko wyglądało dużo lepiej. Obecnie poziom obsługi jest bardzo słaby i zupełnie nieadekwatny do ceny. Zobaczymy jak będzie jutro i w niedzielę, ale jeśli nic się nie zmieni, to chyba anulujemy nasz pobyt w lipcu.
Naprawdę słabo, Shelter. Bardzo słabo.
Beach bar to totalny chaos. Od dwóch dni nie działa automat do kawy, obsługa nie wie co jest w ofercie poza pizzą i piwem, rachunki są źle nabijane. Jedna osoba pracuje, trzy pozostałe stoją i patrzą, a kolejka robi się coraz dłuższa. Dodatkowo część obsługi ma problem z komunikacją po polsku.
Hit to toaleta przy beach barze. Można z niej skorzystać tylko jeśli akurat coś kupiło się na kasie. W innym przypadku goście hotelowi są odsyłani do budynku hotelu.
Nie rozumiem też, jak jeden z najdroższych hoteli na wybrzeżu może tolerować sytuację na plaży, gdzie za leżaki i dmuchańce można płacić tylko gotówką i nie dostaje się żadnego paragonu. Hotel nie ma też praktycznie własnej infrastruktury plażowej dla gości.
Najbardziej szkoda, że jeszcze jesienią i zimą wszystko wyglądało dużo lepiej. Obecnie poziom obsługi jest bardzo słaby i zupełnie nieadekwatny do ceny. Zobaczymy jak będzie jutro i w niedzielę, ale jeśli nic się nie zmieni, to chyba anulujemy nasz pobyt w lipcu.
Naprawdę słabo, Shelter. Bardzo słabo.
Family traveller
Comment: 6 Aug 2025
Stayed in: Aug 2025
Wspaniały pobyt w pięknym i nowoczesnym miejscu!
Wspaniały hotel tuż przy plaży i ten las! Ogromne przestrzenie, okna sprawiają, że czuję się jakbym była w Skandynawii! Jedzenie, obsługa cudowne! Pani Anastazja, która jest tak kompetentną osobą, załatwiała wszystko o co prosiliśmy. Recepcja na medal! Basen, sauny, squash, ściana wspinaczkowa, sala zabaw dla dzieci, animatorki, joga na plaży, wspaniały bar na plaży! Plaża cudowna i taka dziewicza, nie ma tej atmosfery straganów i budek jak w wielu nadmorskich miejscowościach, zdecydowanie bardziej europejsko! Będziemy wracać! Obiekt wyróżnia się na tle innych a nadmorskich miejscowościach no i to położenie! Lubimy Raddison w różnych miastach i podobnej klasy hotele, ale ten zdecydowanie się wyróżnia! Dzięki
A i masaż w La Perła u Pani Jany to był ogień!!! Pani Jana ma po prostu ogromny talent, chodzę regularnie na masaże, ale to było genialne!
A i masaż w La Perła u Pani Jany to był ogień!!! Pani Jana ma po prostu ogromny talent, chodzę regularnie na masaże, ale to było genialne!
Exceptional location
Rogowo 117n, Trzebiatów, 72-330, Poland|11.03 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Hotel Shellter Resort & Spa: FAQs
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