Regent Warsaw Hotel
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
More about Regent Warsaw Hotel
Regent Warsaw Hotel
The Regent Warsaw Hotel is located in a diplomatic district of Warsaw, a 2-minute walk from the Royal Łazienki Park. Rooms feature satellite TV and air conditioning, and all hotel guests have free access to the fitness centre and swimming pool.
Comment: 29 Aug 2026
Stayed in: Aug 2026
Comment: 9 May 2026
Stayed in: May 2026
Avoid this place! Rude staff, zero privacy, and "Soviet-style" service
If you want to experience real 5-star service and VIP treatment, do not stay at this hotel. Choose an international chain with a global reputation instead, because here you will encounter nothing but unprofessionalism.
The security guard, Bartosz, behaves in an incredibly rude and uneducated manner. It is absolutely mind-blowing that this person's salary is paid by the guests, yet he treats us with pure aggression. He has no idea what basic etiquette is—no 'Madam,' no 'Sir,' not even a 'hello.' He just approaches you and barks: 'First, what’s your room number?' This happened while we were simply standing near our room door, not disturbing anyone. He acts like he owns the place, forgetting that he is just staff supported by the guests' money.
In addition to that, there is zero respect for privacy. During an important online conference, a housekeeper started banging on the door as if there were a fire. She could clearly hear people talking inside, but she didn't have the decency to wait five minutes. She just kept pounding on the door like a madwoman.
This is a local Polish hotel with management stuck in the 90s. It is the absolute bottom of the service industry. Save your money and your nerves—avoid this place at all costs!
Hotel response
Comment: 9 Jun 2026
Constructive feedback is essential for us as it shows us where we are doing well and where we need to improve our services. While many guest comments show us that we are on the right way, comments like yours show that we still have a way to go - in particular, when it comes to the consistency of service and to delivering on the promise that we make as a brand.
We would very much like the chance to show you that things have changed during your next visit . I am sure you'll be pleasantly surprised!
Pozdrawiam/Best Regards,
Jamal Mahmoudi
Guest Relations Manager
Comment: 2 Sep 2026
Stayed in: Aug 2026
Comment: 14 Aug 2026
Stayed in: Aug 2026
Comment: 13 Aug 2026
Stayed in: Aug 2026
Very good location
Belwederska 23, Ujazdów, Warsaw, 00-761, Poland|0.59 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.

