Iberostar Selection Lisboa
+ 85
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Iberostar Selection Lisboa
Iberostar Selection Lisboa
The 5-star Iberostar Selection Lisboa is located steps from the Eduardo VII Park and the Marquês de Pombal Square, in the Lisbon centre. With a bar and restaurant, the property has an outdoor swimming pool and features a terrace with gardens.
Reviews from 
Family traveller
Comment: 21 Aug 2026
Clean and Modern
We have just returned from 3 nights here , the hotel was very clean and modern. Rooms are a good size although my older children didnt like the showers as they felt like they had no privacy ! Breakfast had a good variety and was easy to get a table. The hotel has a pool this is the reason I booked the hotel , the pool area is quite small so its hard to get a sunbed, there is an extra area but it was very unloved and felt like a carpark - its like its been totally neglected. Also it never seemed to be cleaned there was always dirty glasses left on tables. The reception and door staff are super helpful and friendly and made you feel very welcome
Couple
IS
Comment: 19 Aug 2026
Overall positive experience
The hotel was very nice. The rooms were clean, shower was good and beds comfortable. We did get a room next to some room the cleaning staff used which made a lot of noises like moving furniture every morning which was annoying.
The pool was nice but you need to arrive early to get a spot. The pool area could be cleaner there was old gum on our chairs and table and there was tobacco pouches EVERYWHERE around.
The staff was wonderful and very helpful and location is very good. Overall a positive experience.
The pool was nice but you need to arrive early to get a spot. The pool area could be cleaner there was old gum on our chairs and table and there was tobacco pouches EVERYWHERE around.
The staff was wonderful and very helpful and location is very good. Overall a positive experience.
Solo traveller
Comment: 30 Jul 2026
A fantastic hotel!
I want to thank the entire team at Iberostar Selection Lisbon for the excellent hospitality and for making me feel at home during my entire stay.
A special thanks to Inês, Elton, Ricardo and the entire reception team for the sympathy, professionalism and attention at all times. To Tiago, from the restaurant, thank you very much for the sympathy and excellent service. Also a huge thanks to Álvaro, director of the hotel, for all the care and dedication throughout my stay.
It was a memorable experience.
A special thanks to Inês, Elton, Ricardo and the entire reception team for the sympathy, professionalism and attention at all times. To Tiago, from the restaurant, thank you very much for the sympathy and excellent service. Also a huge thanks to Álvaro, director of the hotel, for all the care and dedication throughout my stay.
It was a memorable experience.
Family traveller
US
Comment: 16 Jul 2026
A good hotel, nut not quite 5-stars
This is a nice hotel, but not quite 5-star, as advertised.
The highlight is its great buffet breakfast, one of the best that I've seen. The breakfast crew was also extremely nice and helpful.
The rest of the hotel crew were nice, but pretty nonchalant about issues (i.e., when the elevator stopped working, when we asked if our room was set up during check-in, etc.). Housekeeping would miss our requests (e.g., extra towel), almost every day.
The room that we were in (Jr suite) was renovated, but I'm not sure how/why a family room was renovated in a way that the shower was full glass (and without a door, allowing water to get out), and the bathroom's glass wall was only half sanded (and with no fan). So that was pretty weird.
Location is close to the metro and probably a 30-40 minute walk to downtown.
The highlight is its great buffet breakfast, one of the best that I've seen. The breakfast crew was also extremely nice and helpful.
The rest of the hotel crew were nice, but pretty nonchalant about issues (i.e., when the elevator stopped working, when we asked if our room was set up during check-in, etc.). Housekeeping would miss our requests (e.g., extra towel), almost every day.
The room that we were in (Jr suite) was renovated, but I'm not sure how/why a family room was renovated in a way that the shower was full glass (and without a door, allowing water to get out), and the bathroom's glass wall was only half sanded (and with no fan). So that was pretty weird.
Location is close to the metro and probably a 30-40 minute walk to downtown.
Couple
CH
Comment: 12 Jul 2026
A very good hotel, but closer to a 4-star than a 5-star in our opinion.
We had a good stay at this hotel, which has solid assets but also some shortcomings for its category.
The positives:
The location: Very convenient, a stone's throw from Marquês de Pombal and the metro, which greatly facilitates getting around Lisbon.
Valet parking: A huge plus! It is so appreciated not having to worry about parking the car.
The staff: Very welcoming and friendly throughout our stay.
Breakfast: A complete, varied, and high-quality buffet.
The room: Spacious, which is very appreciated.
Spa access: One hour of free access to the hotel spa is included automatically, which is a really nice little extra.
The negatives:
Room comfort: The bedding was average (bed too soft for our taste) and we noticed stains on the room's carpet. Furthermore, no individual toiletry kit or set is provided, only soap dispensers. For a 5-star hotel, it is a bit disappointing.
Pool area: The outdoor pool is rather small and suffers from very restricted hours (pool closes at 6:00 PM and the bar at 5:00 PM). Furthermore, poor management meant that there were no towels available on the first day, which should not happen in an establishment of this standing (note that the person in charge of the pool did not even try to help us or find a solution for us ♀️).
In summary: It is a good hotel where one would gladly stay, but the overall services lack a bit of the rigor and details expected of a true 5-star hotel. In our opinion, it corresponds more to a very good 4-star hotel.
The positives:
The location: Very convenient, a stone's throw from Marquês de Pombal and the metro, which greatly facilitates getting around Lisbon.
Valet parking: A huge plus! It is so appreciated not having to worry about parking the car.
The staff: Very welcoming and friendly throughout our stay.
Breakfast: A complete, varied, and high-quality buffet.
The room: Spacious, which is very appreciated.
Spa access: One hour of free access to the hotel spa is included automatically, which is a really nice little extra.
The negatives:
Room comfort: The bedding was average (bed too soft for our taste) and we noticed stains on the room's carpet. Furthermore, no individual toiletry kit or set is provided, only soap dispensers. For a 5-star hotel, it is a bit disappointing.
Pool area: The outdoor pool is rather small and suffers from very restricted hours (pool closes at 6:00 PM and the bar at 5:00 PM). Furthermore, poor management meant that there were no towels available on the first day, which should not happen in an establishment of this standing (note that the person in charge of the pool did not even try to help us or find a solution for us ♀️).
In summary: It is a good hotel where one would gladly stay, but the overall services lack a bit of the rigor and details expected of a true 5-star hotel. In our opinion, it corresponds more to a very good 4-star hotel.
Hotel response
Comment: 14 Jul 2026
Cher Emanuel,
Nous vous remercions d'avoir pris le temps de partager votre expérience à l'Iberostar Selection Lisboa.
Nous sommes ravis de lire que vous avez apprécié notre emplacement, l'accueil de nos équipes, le service voiturier, le petit-déjeuner, le confort de votre chambre ainsi que l'accès à notre spa. Vos commentaires positifs constituent une belle reconnaissance du travail de nos collaborateurs.
Nous regrettons toutefois que certains aspects n'aient pas pleinement répondu à vos attentes, notamment concernant la literie, l'entretien de la moquette et votre expérience à la piscine. Nous prenons bonne note de vos remarques, qui nous aident à poursuivre l'amélioration de nos services.
Nous espérons avoir le plaisir de vous accueillir de nouveau afin de vous offrir une expérience pleinement satisfaisante.
Cordialement,
Quality Manager
Iberostar Selection Lisboa
Nous vous remercions d'avoir pris le temps de partager votre expérience à l'Iberostar Selection Lisboa.
Nous sommes ravis de lire que vous avez apprécié notre emplacement, l'accueil de nos équipes, le service voiturier, le petit-déjeuner, le confort de votre chambre ainsi que l'accès à notre spa. Vos commentaires positifs constituent une belle reconnaissance du travail de nos collaborateurs.
Nous regrettons toutefois que certains aspects n'aient pas pleinement répondu à vos attentes, notamment concernant la literie, l'entretien de la moquette et votre expérience à la piscine. Nous prenons bonne note de vos remarques, qui nous aident à poursuivre l'amélioration de nos services.
Nous espérons avoir le plaisir de vous accueillir de nouveau afin de vous offrir une expérience pleinement satisfaisante.
Cordialement,
Quality Manager
Iberostar Selection Lisboa
Excellent location
R. Castilho 64, Santo António, Lisbon, 1250-071, Portugal|2.4 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Extra beds are available for an additional charge, depending on the size of the room.
Iberostar Selection Lisboa: FAQs
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