PortoBay Serra Golf
+ 49
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Airport shuttle
Pool
Fitness centre
Spa
More about PortoBay Serra Golf
PortoBay Serra Golf
Featuring a house dating back to 1920, Porto Bay Serra Golf is surrounded by gardens, and provides guests with direct access to Santo da Serra Golf Course. It offers a heated indoor pool, a sauna and a massage room.
Reviews from 
Couple
Comment: 9 Jul 2026
Impeccable Service
We were allocated this hotel by EasyJet following cancellation of our flight home. From arrival, we were greeted by friendly staff member and were able to check in immediately. The room was immaculate and clean, with lots of personal touches which were much appreciated. We used the indoor pool - Sauna was out of action at the time. England were playing in the world cup that evening, and staff put it on the TV in the lounge especially for us, furnishing us with beer and snacks. After a very stressful day it was very much appreciated. The following day after a full-choice and relaxed breakfast, our day was once again deeply stressful, having to try and sort further accommodation with EasyJet to cover our flight delay. The hotel went above and beyond to make a very stressful morning less so with there empathy, offer of refreshment and continued use of facilities should we need them. Special thanks to the regional manager of the Portobay for personally assisting us with getting to our onward destination. What a hero he was! Sadly didn't get to go on the golf course as we weren't there long enough, but passing it in the car it looked very nice.
Hotel response
Comment: 17 Jul 2026
Dear Guest,
Thank you so much for taking the time to share such a wonderful review.
We are delighted that, despite the stressful circumstances surrounding your flight cancellation, our team was able to make your stay as comfortable and relaxing as possible. It is especially rewarding to know that you appreciated the warm welcome, the cleanliness of your room, the personal touches, and our breakfast experience.
We are also pleased that our staff could help make the England match evening enjoyable, and that their support, empathy, and hospitality helped ease some of the challenges you faced the following day. Your special mention of our Generall Manager is greatly appreciated, and we will be sure to pass on your kind words.
Thank you for your perfect ratings across all categories. We sincerely hope that your next visit to Madeira will be under more pleasant circumstances, giving you the opportunity to stay longer and perhaps enjoy a round on the golf course.
Kind regards,
Marilia Dias
Thank you so much for taking the time to share such a wonderful review.
We are delighted that, despite the stressful circumstances surrounding your flight cancellation, our team was able to make your stay as comfortable and relaxing as possible. It is especially rewarding to know that you appreciated the warm welcome, the cleanliness of your room, the personal touches, and our breakfast experience.
We are also pleased that our staff could help make the England match evening enjoyable, and that their support, empathy, and hospitality helped ease some of the challenges you faced the following day. Your special mention of our Generall Manager is greatly appreciated, and we will be sure to pass on your kind words.
Thank you for your perfect ratings across all categories. We sincerely hope that your next visit to Madeira will be under more pleasant circumstances, giving you the opportunity to stay longer and perhaps enjoy a round on the golf course.
Kind regards,
Marilia Dias
Couple
Comment: 8 Jul 2026
Peaceful getaway
A charming place bathed in tranquility where the dining is of high quality. Family atmosphere. Conducive to rest and rejuvenation
Hotel response
Comment: 17 Jul 2026
Cher Client,
Nous vous remercions chaleureusement pour votre magnifique commentaire.
Nous sommes ravis que vous ayez apprécié le charme et la tranquillité de notre établissement, ainsi que la qualité de notre restauration. C'est également un plaisir de savoir que l'ambiance familiale a contribué à rendre votre séjour propice au repos et au ressourcement.
Toute l'équipe du PortoBay Serra Golf espère avoir le plaisir de vous accueillir à nouveau très prochainement pour une nouvelle parenthèse de détente.
Cordialement,
Marilia Dias
Nous vous remercions chaleureusement pour votre magnifique commentaire.
Nous sommes ravis que vous ayez apprécié le charme et la tranquillité de notre établissement, ainsi que la qualité de notre restauration. C'est également un plaisir de savoir que l'ambiance familiale a contribué à rendre votre séjour propice au repos et au ressourcement.
Toute l'équipe du PortoBay Serra Golf espère avoir le plaisir de vous accueillir à nouveau très prochainement pour une nouvelle parenthèse de détente.
Cordialement,
Marilia Dias
Couple
Comment: 1 Jul 2026
Great, quiet hotel in a wonderful location
Here you can really relax, a car is needed. Great varied breakfast, nothing was missing. 100% recommendation.
Hotel response
Comment: 17 Jul 2026
Dear Guest,
Thank you very much for your wonderful review.
We are delighted to hear that you were able to relax and enjoy the peaceful atmosphere of our hotel. It is especially pleasing to know that you enjoyed our varied breakfast buffet and found that nothing was missing.
Thank you also for your 100% recommendation. Your kind words are highly appreciated and serve as a great motivation for our entire team.
We hope to have the pleasure of welcoming you back to PortoBay Serra Golf for another relaxing stay in Madeira.
Kind regards,
Marilia dias
Thank you very much for your wonderful review.
We are delighted to hear that you were able to relax and enjoy the peaceful atmosphere of our hotel. It is especially pleasing to know that you enjoyed our varied breakfast buffet and found that nothing was missing.
Thank you also for your 100% recommendation. Your kind words are highly appreciated and serve as a great motivation for our entire team.
We hope to have the pleasure of welcoming you back to PortoBay Serra Golf for another relaxing stay in Madeira.
Kind regards,
Marilia dias
Couple
Comment: 1 Jul 2026
Excellent value for money
A hotel service of excellent quality at a very reasonable rate.
Stay with half board with a choice of dishes for dinner and a wide variety for breakfast.
The welcome could undoubtedly be further improved.
Stay with half board with a choice of dishes for dinner and a wide variety for breakfast.
The welcome could undoubtedly be further improved.
Hotel response
Comment: 1 Jul 2026
Bonjour,
Merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié la qualité de nos prestations, le rapport qualité-prix, la variété du petit-déjeuner ainsi que notre formule demi-pension.
Nous vous remercions également pour votre remarque concernant l’accueil. Soyez assuré que nous la prenons en considération afin d’améliorer continuellement l’expérience de nos clients.
Au plaisir de vous accueillir de nouveau.
Cordialement,
Marilia Dias
Merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié la qualité de nos prestations, le rapport qualité-prix, la variété du petit-déjeuner ainsi que notre formule demi-pension.
Nous vous remercions également pour votre remarque concernant l’accueil. Soyez assuré que nous la prenons en considération afin d’améliorer continuellement l’expérience de nos clients.
Au plaisir de vous accueillir de nouveau.
Cordialement,
Marilia Dias
Other
Comment: 30 Jun 2026
would come back, despite a few minuses
small, copy hotel. excellen location for golf. decent, recommendable restaurant, comfortable beds, nicely renovated bathroom. Most of the staff aren’t exactly the friendliest. There are significant fluctuations in the water temperature in the shower.
Hotel response
Comment: 1 Jul 2026
Dear Guest,
Thank you for sharing your feedback. We are pleased to know that you enjoyed our location, comfortable beds, renovated bathroom, restaurant, and the amenities provided in your room.
We are sorry that some aspects of your stay did not meet your expectations, particularly regarding the friendliness of our service and the water temperature fluctuations in the shower. Your comments have been shared with the relevant teams, as guest comfort and satisfaction are very important to us.
We hope to have the opportunity to welcome you again in the future.
Kind regards,
Marilia Dias
Thank you for sharing your feedback. We are pleased to know that you enjoyed our location, comfortable beds, renovated bathroom, restaurant, and the amenities provided in your room.
We are sorry that some aspects of your stay did not meet your expectations, particularly regarding the friendliness of our service and the water temperature fluctuations in the shower. Your comments have been shared with the relevant teams, as guest comfort and satisfaction are very important to us.
We hope to have the opportunity to welcome you again in the future.
Kind regards,
Marilia Dias
Very good location
Casais Proximos, Santo Da Serra, Madeira, 9100-255, Portugal|11.87 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
PortoBay Serra Golf: FAQs
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