Hotel Germisara
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Hotel Germisara
Hotel Germisara
Offering free access to an indoor pool and a fitness centre, the Germisara spa hotel is located in a quiet picturesque area of Geoagiu Bai. Free WiFi access is provided in all areas.
Reviews from 
Family traveller
RO
Comment: 21 Mar 2021
Stayed in: Mar 2021
Baby it's cold inside...
Four stars expectations.... not fulfilled at the location. Staff very kind and cleanliness ok, therefore my two points. And the good things end there. I'll start with the worst: it was darn cold. I booked an appartment. The only heating that really worked was the heater in the small lobby at the entrance in the appartment. The two rooms were chilly: one stupid heater was barely warm, the other totally cold. And outside were minus 2 Celsius degrees. I got a cold, ofcourse. At the thermal pool, puddles everywhere and my wife fell and didn't even get into the water... The swimming pool was closed (due to the pandemic) but then please give me a discount. You pay for the spa included but the masseuse is NOT available in the weekend. Strange. Because they say the weekend is busyer than the rest of the week! For older, nostalgic tourists i would say: it's got the old communist look in the small and NOT cozy rooms. Old furniture, including the extensible couch they did NOT prepare for my son... Well that one was dirty and showed the springs. Really dangerous. He was afraid it might eat him. You get a (paid) breakfast that is disturbingly poor for 4 stars. You pay for the better coffee, ofcourse. Those stars are really not earned. Well... maby in some poor african countries. But not in Europe. Why would wou pay for four and get two? Who gives these stars to them? Are they stupid? Or do these people think we are all stupid and we have an urge to throw our money away???
Other
Comment: 1 Feb 2021
Stayed in: Jan 2021
THIS HOTEL IS A SCAM!
Things looked quite good upon arrival.
Few minutes after, everything went downhill...
ROOMS:
no carpet on the floor, stained bed covers, nicked floor tiles.
Room temperature was supposed to be 23 degrees, was not even close to 18, as it was blowing only cold air...in JANUARY!!!
Contacted reception a couple of times, and was announced that a technician would have a look at our room heater.He did indeed, although it wasn't any major change in the temperature.In the end we needed to sleep with the bathrobes on top of our pijamas.
The following day we asked almost everybody that we came in contact with, if their room temperature was fine that night :EVERYBODY SAID THAT THEY WERE FREEZING.
But everybody answered with the typical romanian sentence "oh well, it is what it is, what can we do". COMPLAIN.Ask for refund!That's what everybody should do with scammers.
Paying 70 euros for this type of sleep quality is OUTRAGEOUS.
Bathrooms had 2 of the most cheapest washing gels ever.And yes, it was just a washing gel, no shampoo.The type of washing gel that you dilute with water, so you can save a bit on the hotel's expenses.
Bathrobe and towels seemed of pretty decent quality.
POOLS:
First of all, let me tell you that the pool areas are NOT SAFE!Floor is ridiculously slippery!
Also, since it's a SPA hotel, clearly the hotel management has no idea whatsoever about how a SPA hotel should look and function.
Thermal pool area was full of children.They never bothered me, but created havoc amongst the older guests.KIDS a certain age should not be allowed in spa areas.Check any respectable SPA resort, in Romania or outside...
Downstairs pool, ridiculously claustrophobic,full of people, during COVID pandemic.They had a cleaning and desinfecting schedule, that nobody seemed to care about.When asking the cleaning ladies why are they not desinfecting the area, they replied "Well, if the people don't get out, we won't clean" LOL.
I suggested they talk with a superior and let him/her take the responsability to let people know they need to ge out.Simple.They just walked away carelessly as they came.
Big pool was closed/empty, as that was one of the main reasons why guests gathered and filled the other 2 pools.
I have to admit i did see one young man, constantly having a look around and desinfecting door knobs and stuff in the toilets area.I consider that a plus.
RESTAURANT: I have 2 words to describe it: RIP OFF!
We only had a halfboard, so dinner was not included, and we decided that we're gonna have our dinner in the hotel's restaurant.
They ask 55 lei for 4 dinner options : meals consisting one of potatoes and another one of some boiled/steamed vegetables, ,1 consisting of boiled sausages and the other one of some schnitzel looking thing.
For the entire group we would have spent 275 lei for a limited dinner course, with little presentation or option to choose from.Instead we went outside the hotel in a nearby restaurant, and we spent 150 lei, which included starters, main meal, dessert and drinks, for all of us.
The breakfast was also a low budget one.Nothing fancy, nothing looking near a 4 star hotel menu.
OH!And everybody in the restaurant had their jacket on!
OUTRAGEOUS QUALITY OF SERVICE AND AMENITIES.
We would never return here in the winter.
Few minutes after, everything went downhill...
ROOMS:
no carpet on the floor, stained bed covers, nicked floor tiles.
Room temperature was supposed to be 23 degrees, was not even close to 18, as it was blowing only cold air...in JANUARY!!!
Contacted reception a couple of times, and was announced that a technician would have a look at our room heater.He did indeed, although it wasn't any major change in the temperature.In the end we needed to sleep with the bathrobes on top of our pijamas.
The following day we asked almost everybody that we came in contact with, if their room temperature was fine that night :EVERYBODY SAID THAT THEY WERE FREEZING.
But everybody answered with the typical romanian sentence "oh well, it is what it is, what can we do". COMPLAIN.Ask for refund!That's what everybody should do with scammers.
Paying 70 euros for this type of sleep quality is OUTRAGEOUS.
Bathrooms had 2 of the most cheapest washing gels ever.And yes, it was just a washing gel, no shampoo.The type of washing gel that you dilute with water, so you can save a bit on the hotel's expenses.
Bathrobe and towels seemed of pretty decent quality.
POOLS:
First of all, let me tell you that the pool areas are NOT SAFE!Floor is ridiculously slippery!
Also, since it's a SPA hotel, clearly the hotel management has no idea whatsoever about how a SPA hotel should look and function.
Thermal pool area was full of children.They never bothered me, but created havoc amongst the older guests.KIDS a certain age should not be allowed in spa areas.Check any respectable SPA resort, in Romania or outside...
Downstairs pool, ridiculously claustrophobic,full of people, during COVID pandemic.They had a cleaning and desinfecting schedule, that nobody seemed to care about.When asking the cleaning ladies why are they not desinfecting the area, they replied "Well, if the people don't get out, we won't clean" LOL.
I suggested they talk with a superior and let him/her take the responsability to let people know they need to ge out.Simple.They just walked away carelessly as they came.
Big pool was closed/empty, as that was one of the main reasons why guests gathered and filled the other 2 pools.
I have to admit i did see one young man, constantly having a look around and desinfecting door knobs and stuff in the toilets area.I consider that a plus.
RESTAURANT: I have 2 words to describe it: RIP OFF!
We only had a halfboard, so dinner was not included, and we decided that we're gonna have our dinner in the hotel's restaurant.
They ask 55 lei for 4 dinner options : meals consisting one of potatoes and another one of some boiled/steamed vegetables, ,1 consisting of boiled sausages and the other one of some schnitzel looking thing.
For the entire group we would have spent 275 lei for a limited dinner course, with little presentation or option to choose from.Instead we went outside the hotel in a nearby restaurant, and we spent 150 lei, which included starters, main meal, dessert and drinks, for all of us.
The breakfast was also a low budget one.Nothing fancy, nothing looking near a 4 star hotel menu.
OH!And everybody in the restaurant had their jacket on!
OUTRAGEOUS QUALITY OF SERVICE AND AMENITIES.
We would never return here in the winter.
Solo traveller
Comment: 16 Oct 2020
Stayed in: Oct 2020
Clean but needs improvement in some areas
Plus: The hotel was clean, location and staff are nice. They have a great pool outside with warm thermal water and had some good therapies for the back pains and spine.
Minus: The elevator in the hotel stopped functioning for 5 days.
They do not spend time to inform the tourists about all the facilities they have and whether it can aply to them or not.
The facilities where they held procedures were cold, The heat was turned on only the last day of my stay. The beds in The facilities were very uncomfortable. I had asked for a room with a double bed and I got a room with twin beds.
Minus: The elevator in the hotel stopped functioning for 5 days.
They do not spend time to inform the tourists about all the facilities they have and whether it can aply to them or not.
The facilities where they held procedures were cold, The heat was turned on only the last day of my stay. The beds in The facilities were very uncomfortable. I had asked for a room with a double bed and I got a room with twin beds.
Group traveller
Comment: 22 Nov 2019
Stayed in: Nov 2019
A 3 stars Hotel... not 4
We had too higher expactations...of a so called 4 **** Hotel...firstly there was a lack of communication between the manager and us..we werent announced that our rooms have been changed...and we were given another type of room...probably in order not to change our mind..we werent announced... 2) the room was ok but not of a 4****...for example at the bathroom we hadn't separate shampoo, shower gel and a minimum basic products given in such a type Hotel...there were only two shower caps... 3. The pool with thermal water was ok but too little for the capacity of the hotel...because after 7pm...it was impossible to go there...a lot of people staying there like sardines...and this is available aldo for the big pool... 4.not to mention that we hadn't the possibility to go to massage...because we were told that there are only two persons who are dealing with this..and the people who had a medical treatment have priority to the massage services...
5. Besides all these there is only one good thing....the silence of the Geoagiu...the fresh air...the Clocota Waterfall...the thermal water pourring near the people's houses...makes you enjoy athe the highest level this simple and beautiful life :)
5. Besides all these there is only one good thing....the silence of the Geoagiu...the fresh air...the Clocota Waterfall...the thermal water pourring near the people's houses...makes you enjoy athe the highest level this simple and beautiful life :)
Family traveller
Comment: 15 Oct 2019
Stayed in: Oct 2019
Bad service, pools closed.. Not recommend
We called one week before arrival that outside pool would be open. Receptionist told that it would be open. We arrived To hotel and first of all we asked if they have available rooms with balcony. You man Who was working In the reception and I guess hates his work said no before even checking. After couple of More questions he found rooms with balconies. We asked him again that the outside pool is open and he told that no, it has been closed two weeks ago. His attitude was really really rude. He doesnt fit To work with customers. I asked from him that could he give frontdesk managers phone number because he wasn't working anymore and he was pointing To some corner and said that you can get it from there. I told him that maybe you can get up from the chair with your ass and get me the number. We chose this hotel because of outside pool. Then the receptionist told that the restaurant is not open until 7 P. M. So its not possible to get food before that. Also there is no bar by the pool. If you want To get drinks you can go To ask from reception really basic things. After calling To frontdesk manager, he was sorry and said that should they tell In advance to all of their customers that they have promised that the pool is open, that it's closed. I said that of course, if you have promised that and people is travelling long distances to their hotel. Frontdesk manager showed also really bad attitude. There is only two really small pools that are full of people, no space To swim. Floor tiles are super slippery all over and really dangerous. In any other european country they would not be allowed. People was sliding all over the place. Rooms are small and old. Far away from 4 stars. More like 2+ or 3 star hotel. Never waste your money or time to this place. All they want is your money. They dont care to please the customers. The worst hotel ever, it's not even spa hotel, just a hotel with pool.
Location
Str. Germisara, Nr. 1B, Geoagiu Băi, 335450, Romania|0.7 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
Hotel Germisara: FAQs
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