Four Points by Sheraton Kigali

Name: Four Points by Sheraton Kigali
Address: KN3 Avenue, Nyarugenge District, Kigali, 0, Rwanda, Kigali, Kigali City, 0, Rwanda

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Fast facts

Check in from:	15:00
Check out before:	12:00
Pets	Pets not allowed

Amenities

Wi-Fi

Parking

Air conditioning

Airport shuttle

Pool

Fitness centre

More about Four Points by Sheraton Kigali

Four Points by Sheraton Kigali

Four Points by Sheraton Kigali has an outdoor swimming pool, fitness centre, a terrace and restaurant in Kigali. This 5-star hotel offers a bar.

Reviews from

Mentioned by travellers

Anonymous traveller

Comment: 12 Oct 2025

Stayed in: Oct 2025

We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed.

Anonymous traveller

Comment: 20 Jul 2026

Stayed in: Jul 2026

I stayed at Four Points by Sheraton Kigali for one night after a long flight home. I had wanted to experience this hotel for some time, but unfortunately, the overall stay was rather disappointing.
I would first like to thank the receptionist who handled our check-in. He was efficient, courteous, and kindly arranged a late check-out for us, which was greatly appreciated.
However, my first impressions of the hotel were not very positive. There is a bar near the entrance, which we were told closed at 11:00 p.m. Yet when we returned at around 2:00 a.m., several staff members were still gathered in the area chatting among themselves, while the floors appeared dirty and unattended.
The corridor on the floor where we stayed had a very unpleasant smell coming from the carpet. The carpet also looked visibly dirty and in need of proper cleaning or replacement.
The room itself was comfortable, particularly the bed, but the bathroom was not maintained to the standard I would expect from a Four Points property.
The biggest disappointment, however, was breakfast. The waiters were friendly and the coffee was very good, but the buffet was poorly maintained. Several items were not replenished promptly, the boiled eggs were heavily overcooked, and I had to wait around ten minutes for just two slices of cheese because the station had been left empty.
Overall, I was not satisfied with my stay and would probably not choose to stay here again.

Anonymous traveller

Comment: 2 Apr 2026

Stayed in: Mar 2026

The overall ambience at the hotel was easy going and peaceful.Breakfast was varied and interesting.
My room was spotless and the cleaners made some adorable shapes out of my towels when they changed them
Only minor gripe was there was insufficient areas down in reception to either sit down and chat or do some work- unless you went to the onsite coffee shop.

Anonymous traveller

Comment: 31 Aug 2025

Stayed in: Aug 2025

Respectable business hotel with large terrace bar. Very noisy the night we stayed, we asked to be moved to a room on the other side of the hotel and it was much quieter.

Anonymous traveller

Comment: 2 Aug 2025

Stayed in: Jul 2025

Would have liked to know guests had access to the marriot spa. Did not know that until my last day.