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Hotel Complutense

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Fast facts

Check in from:		14:00
Check out before:		11:30
Breakfast		Breakfast available
Pets		Pets not allowed
Children		Children are welcome at this hotel

Amenities

Wi-Fi
Air conditioning
Front desk 24 hour
Non-smoking
Lift
First aid kit

More about Hotel Complutense

Hotel Complutense

This smart, city-centre hotel is set in an attractive townhouse in the middle of Alcalá de Henares, 30 km from Madrid’s city centre. Air-conditioned rooms at Hotel Complutense feature free WiFi, a flat-screen TV and a private bathroom.

Reviews from
TripadvisorTrip.com
Mentioned by travellers
Family traveller

Comment: 20 Nov 2017

Stayed in: Nov 2017

Good deal for hotel

We paid only 180 euros for 3 days. Beds were very comfy and the rooms were nice and large. The only downsides were that Wi-Fi wasn't always that great and also the walls are so thin you can hear absolutely everything.
Solo traveller

Comment: 10 Apr 2026

Stayed in: Oct 2025

Difficult parking situation!

The hotel is very central, but the search for parking turned out to be difficult. I then found a parking garage about 5 minutes away. The room was ok but noisy. Breakfast is served in a nearby restaurant and costs 6 euros.
Couple

Comment: 1 Jul 2025

Stayed in: Jun 2025

VERGÜENZA

First of all, I'll say that the night cost me more than €120, which is quite expensive for a hotel of its kind.
Small room, the bed is placed crooked so that it fits in the room, if you lie down on the bed (person of 1.80) your feet stick out of the mattress and since it is so small you hit the wall. The distance from the wall to the mattress (which is supposed to be the passage to the other side of the room) is so small that not even the suitcase fits.
It smells of tobacco, poor cleaning, when you go down to reception and tell them that you are not happy with the room that is so small that you can't even move in it, they tell you that it is your problem, let's say that the feet of the bed sticking out with a measurement of 180 I can understand it as my problem but the fact that the photos they advertise of the rooms and the space between the beds have nothing to do with reality, charging more than €120 seems shameful to me, among other things because they hide behind the fact that they are a 2-star hotel, so they charge like what it is, which is a dump.
I attach photos so that it can be seen that it has nothing to do with the photos published by themselves.
Family traveller

Comment: 30 Dec 2024

Stayed in: Dec 2024

Very dirty

It's a boarding house and not a hotel. It smells like tobacco and it's dirty. Cleaning does not exist, I found papers of lis previous tenants and even some coins. Simply disgusting and dirty pillows and cushions.
One of the couples who were coming with us left the first night.
Business traveller

Comment: 6 Dec 2023

Stayed in: Dec 2023

Nothing to do with the photo. bad smell. uncomfortable access to everything

The room smelled of tobacco or who knows what the smell didn't go away even by opening the door
A window high up
You can barely get through to access the other side of the bed
You have to enter the bathroom as best you can since it is very small and maneuver to close the door.
It doesn't smell clean at all.
The worst I've ever seen
Zulo type
He doesn't even get a pension
I do not recommend at all.

Very good location

4.0

C. Encomienda, 9, Alcalá de Henares, 28805, Spain|0.53 km from city centre

Check in and check out

Check in from:

14:00

Check out before:

11:30

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast options

Continental breakfast

Breakfast price

R 132 (≈EUR 7)/person

Important information from the hotel
Please note that breakfast is served in a cafe 50 metres away.
Important information about the city
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Accepted payment methods
This hotel accepts the following payment methods:
card logocard logo

Cash

Hotel Complutense: FAQs

Hotel Complutense is 0.5 km away from Alcalá de Henares city centre.
Hotel Complutense is in Alcalá de Henares, Spain and is 0.5 km away from Alcalá de Henares city centre.
At Hotel Complutense you can check in from 14:00, and you'll need to check out before 11:30.
No, there isn't any parking available at Hotel Complutense. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.
We don’t have any information about restaurants at Hotel Complutense, please check with them when booking.