Hotel Photo Zabalburu

Name: Hotel Photo Zabalburu
Address: C. Pedro Martínez Artola kalea, 8, Errekalde, Errekalde, Bilbao, 48012, Spain, Bilbao, Basque Country, 48012, Spain

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Fast facts

Check in from:	14:30
Check out before:	12:00
Pets	Pets not allowed

Amenities

Wi-Fi

Parking

Front desk 24 hour

Non-smoking

Laundry

Lift

More about Hotel Photo Zabalburu

Hotel Photo Zabalburu

Hotel Photo Zabalburu offers unique décor and free Wi-Fi in rooms and public areas. It is located in central Bilbao, 200 metres from the Vista Alegre Bullring. The design of the Hotel Photo Zabalburu is based around photos of modern Bilbao.

Reviews from

Mentioned by travellers

Anonymous traveller

Comment: 8 Apr 2026

Stayed in: Apr 2026

Very noisy from other rooms, could hear snorring and talking ALL night, very old and wornout bathrooms. Staff super freindly , lokation really good.

Anonymous traveller

Comment: 16 Aug 2026

Stayed in: Aug 2026

Location is not great though it is close to the main railway station. The single room I booked was tiny, the bath was barely 4 feet long, there was no AC, the walls were paper thin so you hear everything your neighbour does (taps, shower, cough, TV, toilet).
There was no fan in the bathroom so the room felt like a sauna. There was a window but it opened out onto a shared area - hardly secure to be left open when room is empty or at night.
Staff were friendly but the place is not for those who don't sleep heavily or when it's warm outside

Solo traveller

Comment: 28 Jun 2026

Stayed in: Jun 2026

Unsafe room, broken refund promise, and radio silence from hotel and Expedia

I rarely write public reviews, but after weeks of being ignored by both the hotel and the booking platform, I feel I have no other option.
I stayed at Photo Zabalburu Hotel and had to check out early because the room was in poor condition and, more seriously, had a window facing an interior courtyard with easy external access. This made me feel genuinely unsafe throughout the night, caused me significant anxiety, and prevented me from sleeping. It was not a minor inconvenience. It was a situation that made staying in the room impossible!
After checking out, I contacted the hotel directly. They acknowledged the issues and agreed in writing to refund the last three nights of my stay, directing me to process it through Hotels.com, the platform I booked through from the UK, and through Expedia, which seems to be the one the hotel uses in Spain.
I then contacted Expedia, provided the full context and the written evidence of the hotel's agreement, and requested that they facilitate the refund. Since then, complete radio silence. No resolution, no follow-up, no acknowledgement. Both the hotel and Expedia have gone quiet, leaving me without the refund they committed to.
This has been a deeply frustrating experience: a poor and unsafe stay, followed by an agreed refund that neither party has honoured, and a booking platform that has proven unable or unwilling to advocate for its customers when it matters most.
I hope this review helps others make an informed decision before booking.

Anonymous traveller

Comment: 8 Sep 2026

Stayed in: Sep 2026

Very friendly staff. Good location down town. Room was OK. AC was limited.

Group traveller

Comment: 24 May 2026

Stayed in: May 2026

Paper Thin Walls!!

For some reason this hotel decided the best layout was to have the bathroom from the room next door right beside the bed in your room.
This is a poor decision when the walls are paper thin so you can hear every single noise when your next door neighbour uses the toilet!
Absolutely horrible!!

Location

3.2

C. Pedro Martínez Artola kalea, 8, Errekalde, Errekalde, Bilbao, 48012, Spain|1.12 km from city centre

Check in and check out

Check in from:

14:30

Check out before:

12:00

Good to know

Pets

Pets not allowed

Important information about the city

Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.

Extra beds

Please contact the hotel for details about adding extra beds.