Radisson Collection Bilbao

Name: Radisson Collection Bilbao
Address: Calle Gran Via 4, Bilbao, 48001, Spain, Bilbao, Basque Country, 48001, Spain

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Fast facts

Check in from:	15:00
Check out before:	12:00
Pets	Pets not allowed

Amenities

Wi-Fi

Parking

Air conditioning

Pool

Fitness centre

Spa

More about Radisson Collection Bilbao

Radisson Collection Bilbao

Radisson Collection Bilbao has a fitness centre, terrace, a restaurant and bar in Bilbao. With free WiFi, this 5-star hotel offers room service and a 24-hour front desk.

Reviews from

Mentioned by travellers

Family traveller

Comment: 11 Aug 2026

Beautiful hotel with extremely welcoming and friendly receptionists. Highly recommended!

Excellent location in the center just 20 minutes walk from the Guggenheim museum.
Beautifully decorated and very neat rooms. Very nicely maintained hotel.

Couple

Comment: 4 Aug 2026

Disappointing.

I chose the Radisson to celebrate our anniversary and enjoy a night as a couple again after becoming parents. What a disappointment.
I cannot understand how a relatively new 5-star hotel could have so many poor details: label stickers on furniture, masking tape left over from painting, broken glass…
But the most outrageous thing: being in Bilbao, arriving at breakfast, saying “Egun on,” and having the woman who greets you give you a blank stare and immediately start speaking English. She asks about the room, we respond in Spanish, and she doesn't know what we are saying; she hides behind the excuse that people in Spain speak too fast. Unbelievable. It is intolerable that the person in charge of receiving guests does not even know Spanish (let's overlook Basque, an official language).
To top it all off, the gluten-free “options.” The only thing they brought me was a mini croissant (they didn't even have bread) and the açai bowl…how to explain it: shredded coconut and ONE slice of banana.
The positive note: they gifted us two free drinks for the anniversary.
Conclusion: very bad option. Choose another hotel for your visit to Bilbao.

Anonymous traveller

Comment: 13 Aug 2026

Stayed in: Aug 2026

Lovely room, great location. The swimming pool situation is a bit random - you have to book a 50 min slot in advance for a share of a tiny pool - and the spa attendants are very stroppy and unhelpful.

Family traveller

Comment: 10 Aug 2026

EXCELLENT LOCATION-GREAT ROOMS-BREAKFAST STAFF ISSUES

Centrally located hotel with big, comfortable , well designed rooms.
Friendly and helpful reception staff
Very nice rooftop breakfast/restaurant area.
Good and qulaity variety of breakfast .
Only thing that was off was the service staff in breakfast. Kind of rude and unattentitive to clients, had to asked them multiple times to be served. The second day, we asked twice for our a la cart order and after 10 minutes of paciently waiting, we were told that they dont have avialiability for the food ordered...... the staff didint even apologised, not even trying to give us alternatives...
That behaviour does not apply to the standarts of Radisson, not the overall experience .

Anonymous traveller

Comment: 2 Aug 2026

Stayed in: Jul 2026

Had a terrible experience as the water leaked in the room over the bed and my belongings. False alarm went on throughout the night and we were unable to sleep.
REQUEST FIR FULL REFIND FOR THE STAY ALREADY MADE, ACKNOWLEDGED BUT NOT RECEIVED YET AND THERE IS NO RESOINSE TILL NOW.

Excellent location

4.8

Calle Gran Via 4, Bilbao, 48001, Spain|1.16 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Pets

Pets not allowed

Important information about the city

Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.

Extra beds

Please contact the hotel for details about adding extra beds.