Meliá Cala Galdana
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Parking
Air conditioning
Pool
Fitness centre
Spa
Front desk 24 hour
More about Meliá Cala Galdana
Meliá Cala Galdana
The prestigious Meliá Cala Galdana is located on the charming Spanish island of Menorca and offers the most luxurious holiday experience. This fabulous 5-star resort is located on the stunning south coast of the island.
Reviews from 
Couple
Comment: 10 May 2026
Stayed in: Apr 2026
First time at Melia Cala Galdana, Menorca
A short 5 night stay at the end of April at this hotel was perfect. The season officially starts on 1 May so some of the restaurants and bars in the town were still to open but busy enough. Consequently the hotel was quiet too, although getting busier as the days went on. Our room was lovely and bright, nicely furnished and spotless with a view to die for over the bay. We upgraded to The Level and would recommend as this gives access to an additional adult-only pool as well as complementary snacks and drinks in The Level lounge from lunchtime onwards until early evening. There’s also an à la carte breakfast served here in addition to a buffet selection. Thanks go to Iris for looking after us so well and to Tetiana also.
Our preference is for adult-only, all- inclusive holidays but we were pleasantly surprised. That said not sure we’d want to be there in the high season when the schools are on holiday. Already considering a return in October.
Our preference is for adult-only, all- inclusive holidays but we were pleasantly surprised. That said not sure we’d want to be there in the high season when the schools are on holiday. Already considering a return in October.
Hotel response
Comment: 13 May 2026
Dear Guest,
We appreciate the time you have taken to share your opinion on your recent experience at Meliá Cala Galdana.
We are delighted your room provided a bright, comfortable retreat with breathtaking bay views.
It’s wonderful to hear The Level’s exclusive amenities, like the adult-only pool and lounge offerings, enhanced your stay.
Our team takes great joy in providing attentive service to ensure memorable moments.
We look forward to welcoming you back.
Best wishes,
Lara D., Voice of Customer Coordinator
We appreciate the time you have taken to share your opinion on your recent experience at Meliá Cala Galdana.
We are delighted your room provided a bright, comfortable retreat with breathtaking bay views.
It’s wonderful to hear The Level’s exclusive amenities, like the adult-only pool and lounge offerings, enhanced your stay.
Our team takes great joy in providing attentive service to ensure memorable moments.
We look forward to welcoming you back.
Best wishes,
Lara D., Voice of Customer Coordinator
Couple
Comment: 12 Apr 2026
Stayed in: Apr 2026
Great views, lovely staff and the Junior Suite was exceptional
The most perfect location in Cala Galdana. The views are stunning, simple and easy access to the talcum powder like beach with the main entrance so easy to then navigate various routes to walk the many trails and paths around the resort
Hotel response
Comment: 16 Apr 2026
Dear Guests,
We appreciate your kind words about your stay at Meliá Cala Galdana.
It’s heartening to hear you enjoyed the views, suite, and our team’s hospitality.
Your exploration of the beach and trails reflects the immersive experiences we aim to offer every guest.
It would be a pleasure to welcome you back.
Best wishes,
Laura L., Meliá Cala Galdana Team
We appreciate your kind words about your stay at Meliá Cala Galdana.
It’s heartening to hear you enjoyed the views, suite, and our team’s hospitality.
Your exploration of the beach and trails reflects the immersive experiences we aim to offer every guest.
It would be a pleasure to welcome you back.
Best wishes,
Laura L., Meliá Cala Galdana Team
Couple
Comment: 2 Sep 2026
Stayed in: Aug 2026
Disappointing
Having just returned from a 4-night stay at the hotel from 26th–31st August, we unfortunately left feeling very disappointed.
We regularly stay in 5-star hotels across Europe, and whilst the location here is absolutely stunning and the hotel itself has potential, in our experience it simply does not meet the standards I would expect from a 5-star hotel. The biggest issue was the consistently poor service.
Our private airport transfer arrived as a coach, albeit with just us on board, which was disappointing. We appreciate that circumstances can change, although our return transfer was in a private luxury people carrier, so the contrast was noticeable.
On arrival at around 13:30, we were told our room would be ready at 15:00 and were asked for our contact number so we could be called. We left our luggage in reception and went for lunch. At 15:48 we returned, having received no call, only to discover our luggage was still exactly where we had left it. We were then told the hotel does not call guests when rooms are ready. We were assured our cases would be taken to the room, but after waiting around 40 minutes and making two calls to reception, they were still in reception. We eventually had to collect them ourselves.
The room itself was fine, although quite small for two medium suitcases. More concerning was the shower. On first use, the wall-mounted toiletry holder containing three heavy bottles came away from the wall and narrowly missed my foot. We reported it the following morning and maintenance repaired it. Unfortunately, the replacement individual holders then also fell from the wall before we had even switched the shower on, again narrowly missing our feet. This was reported again that evening, but nobody returned to fix them.
Service throughout the hotel was consistently disappointing. On our first evening there was an ABBA tribute band, but initially there were no staff available outside to take drinks orders. On another evening, we tried to have a drink before dinner at Cape Nao. After eventually finding a member of staff, my partner received his drink, but my Sangria still hadn't arrived 30 minutes after ordering. There were only a handful of occupied tables and several staff members were stood together talking and laughing. Eventually, we cancelled both the drink and our dinner reservation.
Housekeeping attended daily, although there was sand on the floor when we first arrived and tea, milk and sugar were frequently not replenished. On several occasions we had to call reception for supplies, sometimes more than once when nothing arrived after 20–30 minutes.
Breakfast started well but deteriorated over the following days. Food was sometimes cold, overcooked or undercooked, the coffee machine was covered in spilled drinks, and on one morning we had to find staff to request tea as none was available. Salt and pepper pots were either missing or blocked.
Unfortunately, even at checkout there was very little engagement. We paid our bill and returned our keys, but again had to ask about leaving our luggage, as this wasn't offered, and the receptionist didn't ask whether we had enjoyed our stay or if everything had been satisfactory.
Ironically, we did meet the GM in the lift during our stay, who asked if we were enjoying ourselves. At the time, we simply said yes as it didn't feel appropriate to raise a list of complaints in a lift. In hindsight, perhaps we should have, as these issues really did affect our overall experience.
I do want to acknowledge that some staff were genuinely lovely. The lady who welcomed us to breakfast each morning was consistently warm and friendly, as was the gentleman with the long ponytail. We also had a very engaging bartender who had previously lived in Fulham, and the lady issuing pool towels was very friendly. Unfortunately, these positive interactions were outweighed by the overall lack of service.
What disappointed us most was the feeling that unless you are staying in The Level or part of the hotel club, you are largely overlooked. Basic requests took a long time to be dealt with, sometimes weren't dealt with at all, and even simple hospitality such as acknowledging guests with a smile or asking how their stay has been seemed lacking.
This experience has unfortunately left us with a very poor impression of the Meliá brand. We have stayed in many 5-star hotels and, based on our experience, this hotel is a long way from the standard we would expect from a 5-star property.
The location is beautiful, but sadly we would not return to this hotel and, as a result of this experience, I would be reluctant to book another Meliá hotel in the future.
We regularly stay in 5-star hotels across Europe, and whilst the location here is absolutely stunning and the hotel itself has potential, in our experience it simply does not meet the standards I would expect from a 5-star hotel. The biggest issue was the consistently poor service.
Our private airport transfer arrived as a coach, albeit with just us on board, which was disappointing. We appreciate that circumstances can change, although our return transfer was in a private luxury people carrier, so the contrast was noticeable.
On arrival at around 13:30, we were told our room would be ready at 15:00 and were asked for our contact number so we could be called. We left our luggage in reception and went for lunch. At 15:48 we returned, having received no call, only to discover our luggage was still exactly where we had left it. We were then told the hotel does not call guests when rooms are ready. We were assured our cases would be taken to the room, but after waiting around 40 minutes and making two calls to reception, they were still in reception. We eventually had to collect them ourselves.
The room itself was fine, although quite small for two medium suitcases. More concerning was the shower. On first use, the wall-mounted toiletry holder containing three heavy bottles came away from the wall and narrowly missed my foot. We reported it the following morning and maintenance repaired it. Unfortunately, the replacement individual holders then also fell from the wall before we had even switched the shower on, again narrowly missing our feet. This was reported again that evening, but nobody returned to fix them.
Service throughout the hotel was consistently disappointing. On our first evening there was an ABBA tribute band, but initially there were no staff available outside to take drinks orders. On another evening, we tried to have a drink before dinner at Cape Nao. After eventually finding a member of staff, my partner received his drink, but my Sangria still hadn't arrived 30 minutes after ordering. There were only a handful of occupied tables and several staff members were stood together talking and laughing. Eventually, we cancelled both the drink and our dinner reservation.
Housekeeping attended daily, although there was sand on the floor when we first arrived and tea, milk and sugar were frequently not replenished. On several occasions we had to call reception for supplies, sometimes more than once when nothing arrived after 20–30 minutes.
Breakfast started well but deteriorated over the following days. Food was sometimes cold, overcooked or undercooked, the coffee machine was covered in spilled drinks, and on one morning we had to find staff to request tea as none was available. Salt and pepper pots were either missing or blocked.
Unfortunately, even at checkout there was very little engagement. We paid our bill and returned our keys, but again had to ask about leaving our luggage, as this wasn't offered, and the receptionist didn't ask whether we had enjoyed our stay or if everything had been satisfactory.
Ironically, we did meet the GM in the lift during our stay, who asked if we were enjoying ourselves. At the time, we simply said yes as it didn't feel appropriate to raise a list of complaints in a lift. In hindsight, perhaps we should have, as these issues really did affect our overall experience.
I do want to acknowledge that some staff were genuinely lovely. The lady who welcomed us to breakfast each morning was consistently warm and friendly, as was the gentleman with the long ponytail. We also had a very engaging bartender who had previously lived in Fulham, and the lady issuing pool towels was very friendly. Unfortunately, these positive interactions were outweighed by the overall lack of service.
What disappointed us most was the feeling that unless you are staying in The Level or part of the hotel club, you are largely overlooked. Basic requests took a long time to be dealt with, sometimes weren't dealt with at all, and even simple hospitality such as acknowledging guests with a smile or asking how their stay has been seemed lacking.
This experience has unfortunately left us with a very poor impression of the Meliá brand. We have stayed in many 5-star hotels and, based on our experience, this hotel is a long way from the standard we would expect from a 5-star property.
The location is beautiful, but sadly we would not return to this hotel and, as a result of this experience, I would be reluctant to book another Meliá hotel in the future.
Couple
Comment: 26 Aug 2026
Stayed in: Aug 2026
The free activities are great
Dani was great! We did a walk to Cala Mitjana with a couple of stops for beautiful photos. It was wonderful.
I also tried the pool exercise lessons and pilates which were fun and challenging
I also tried the pool exercise lessons and pilates which were fun and challenging
Hotel response
Comment: 1 Sep 2026
Dear Madam,
Thank you for taking the time to share such a kind review regarding your stay with us at Meliá Cala Galdana.
We are so pleased that the guided walk to Cala Mitjana and our complimentary pilates and pool classes were highlights of your stay.
Your appreciation of our team and your overall satisfaction across all areas truly warm our hearts.
Wishing you all the best and looking forward to your next visit,
Alicia M., Meliá Cala Galdana Team
Thank you for taking the time to share such a kind review regarding your stay with us at Meliá Cala Galdana.
We are so pleased that the guided walk to Cala Mitjana and our complimentary pilates and pool classes were highlights of your stay.
Your appreciation of our team and your overall satisfaction across all areas truly warm our hearts.
Wishing you all the best and looking forward to your next visit,
Alicia M., Meliá Cala Galdana Team
Family traveller
Comment: 24 Aug 2026
Stayed in: Jul 2026
Hit and miss
The views are incredible and the staff is wonderful. I have to say for a massive hotel of this size the pool was incredibly disappointing as was the ‘so called’ entertainment. We booked this hotel as they had a teen kids club, but upon checking in, we were told that this Summer, the only programs they offered were for little kids, which is false advertising from their website.
If you go for half board, you will surely be exhausted by the buffet on day 3. It should be noted as well that anyone with mobility issues will certainly not be able to take the incredibly steep ramp down to the beach, it would be treacherous for older guests as well.
If you go for half board, you will surely be exhausted by the buffet on day 3. It should be noted as well that anyone with mobility issues will certainly not be able to take the incredibly steep ramp down to the beach, it would be treacherous for older guests as well.
Hotel response
Comment: 28 Aug 2026
Dear Guest,
We would like to thank you for taking the time to share your observations on your recent stay at Meliá Cala Galdana.
We are happy you valued the beautiful views and attentive staff. We are sorry for the disappointment with the pool, entertainment, the lack of the teen kids club, and the steepness of the beach ramp.
We look forward to welcoming you back on a future occasion.
Best regards,
Alicia M., Meliá Cala Galdana Team
We would like to thank you for taking the time to share your observations on your recent stay at Meliá Cala Galdana.
We are happy you valued the beautiful views and attentive staff. We are sorry for the disappointment with the pool, entertainment, the lack of the teen kids club, and the steepness of the beach ramp.
We look forward to welcoming you back on a future occasion.
Best regards,
Alicia M., Meliá Cala Galdana Team
Excellent location
Urbanización Santa Galdana, Cala Galdana, 07750, Spain|0.28 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
Meliá Cala Galdana: FAQs
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