Casa Gusber I
+ 24
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Fast facts
Check in from: | 12:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Non-smoking
Laundry
First aid kit
UV sunbeds
More about Casa Gusber I
Casa Gusber I
Casa Gusber I is set in El Paso. This property offers access to a patio, free private parking and free WiFi.
Reviews from 
Family traveller
Comment: 9 Feb 2026
Stayed in: Feb 2026
Dire
The owner cancels the reservation made one year in advance to 5 days of fulfillment, does not contact us, does the platform for which we book, the incidence ?? That the house has a crack and that it is flooded and just the company will fix it on the holidays we were going to occupy......CHANCE
Family traveller
Comment: 9 Feb 2024
Stayed in: Feb 2024
Total abandonment
We arrived at Casa Gusber in El Paso, island of La Palma, on Monday, February 5.
When we arrived at the house we realized that there was a barbecue, but there was no grill.
We traveled with two children, ages 4 and 8, and that same night one of them became ill and vomited in bed. We looked everywhere for another set of sheets to change but there were none.
The next day I tried to contact the owners, which by the way, we did not see during the entire stay, but they did not answer the phone. So, it occurred to me to send them a message informing them that a new guest would be coming the next day and we wanted to know how to proceed. I also asked them about a new set of sheets and the grill, but I didn't get a response either. Seeing that the house only had four 90-size beds, we decided to prepare one of the rooms for the third guest and then we went out to see the island.
After a while it occurred to me to contact booking.com by phone, and the girl who answered the phone, seeing that the owners were not responding, told me that she would send them an email.
At night, when we returned, we realized that they had entered the house, had installed a new bed, had left us the grill, washed the sheets and left us a note on the table reminding us that there was no laundry service, that there was Some children urinated had to be washed (by hand) and the furniture could not be moved.
And I say:
The least they could have done was show up. That's what has happened in all the houses I have rented. I don't ask them to wash my clothes, but if they know that children are coming, at least leave a set of sheets with which to change the bed... And don't expect me to wash the sheets by hand and not let them dry because, in one place so cold, there was no dryer either.
We feel abandoned, I don't recommend it at all.
When we arrived at the house we realized that there was a barbecue, but there was no grill.
We traveled with two children, ages 4 and 8, and that same night one of them became ill and vomited in bed. We looked everywhere for another set of sheets to change but there were none.
The next day I tried to contact the owners, which by the way, we did not see during the entire stay, but they did not answer the phone. So, it occurred to me to send them a message informing them that a new guest would be coming the next day and we wanted to know how to proceed. I also asked them about a new set of sheets and the grill, but I didn't get a response either. Seeing that the house only had four 90-size beds, we decided to prepare one of the rooms for the third guest and then we went out to see the island.
After a while it occurred to me to contact booking.com by phone, and the girl who answered the phone, seeing that the owners were not responding, told me that she would send them an email.
At night, when we returned, we realized that they had entered the house, had installed a new bed, had left us the grill, washed the sheets and left us a note on the table reminding us that there was no laundry service, that there was Some children urinated had to be washed (by hand) and the furniture could not be moved.
And I say:
The least they could have done was show up. That's what has happened in all the houses I have rented. I don't ask them to wash my clothes, but if they know that children are coming, at least leave a set of sheets with which to change the bed... And don't expect me to wash the sheets by hand and not let them dry because, in one place so cold, there was no dryer either.
We feel abandoned, I don't recommend it at all.
Location
C/ La Rosa 68, El Paso, 38750, Spain|1.88 km from city centre
Check in and check out
Check in from:
12:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Please inform Casa Gusber I in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Managed by a private host
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
This hotel accepts the following payment methods:
Casa Gusber I: FAQs
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