Zafiro Palace Andratx
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Zafiro Palace Andratx
Zafiro Palace Andratx
Set in Camp de Mar, Zafiro Palace Andratx offers 5-star accommodation with an indoor pool and a garden. Among the facilities of this property are a restaurant, a 24-hour front desk and a lift, along with free WiFi throughout the property.
Reviews from 
Couple
Comment: 28 Apr 2026
Stayed in: Apr 2026
Lovely stay at this hidden gem of a hotel
A fabulous stay , we were supposed to be travelling to the Maldives but had our holiday cancelled so we booked to stay about 1 week before after having it recommended by a friend. We loved our stay, the staff are great , friendly , helpful and very attentive , after staying in Ikos a couple of times we compared it to that and we honestly felt for the money we paid it was a better choice, the All Inclusive included everything and all the a la carte restaurants which were all great, special mention to Patricia who was always smiling and helpful and encouraged our Spanish ,even though we were not great. The concierge gave us some helpful information including the market at Andratx and the lovely walking path you can use. The resort itself is very small and quiet but beautiful and you can easily get into Port Andratx and Paguera in a taxi for about £6-8 or you can get the bus which are frequent and on time. If you want a high standard quality hotel with great food, great staff then it’s the hotel for you.
Family traveller
Comment: 24 Aug 2026
Stayed in: Aug 2026
Brilliant
Everything about our stay was great. The staff were friendly and worked SO HARD. Rooms were brilliant, we faced the golf course which we loved - watching players from our balcony. The food and drinks were excellent too. We had a lovely holiday.
Hotel response
Comment: 25 Aug 2026
Dear Julie,
We appreciate your thoughtful review.
We are truly glad you had such a great experience during your visit. Hearing that our team made you feel welcome and that your accommodation impressed you means a lot to us.
It is wonderful you could relax on your balcony with views of the golf course and enjoy our food and beverages throughout your stay. Your appreciation for every part of your holiday inspires us to keep delivering a memorable experience for our guests.
It would be our pleasure to have you return on another occasion.
Very best wishes,
Isabel Moreno
Zafiro Palace Andratx, General Manager
We appreciate your thoughtful review.
We are truly glad you had such a great experience during your visit. Hearing that our team made you feel welcome and that your accommodation impressed you means a lot to us.
It is wonderful you could relax on your balcony with views of the golf course and enjoy our food and beverages throughout your stay. Your appreciation for every part of your holiday inspires us to keep delivering a memorable experience for our guests.
It would be our pleasure to have you return on another occasion.
Very best wishes,
Isabel Moreno
Zafiro Palace Andratx, General Manager
Family traveller
Comment: 22 Aug 2026
Stayed in: Aug 2026
Absolutely Fantastic Holiday – Five-Star Service!
We had an absolutely fantastic holiday at Zaifiro Palace Andratx. We booked the All Inclusive Refined package directly with the hotel and the service was impeccable from start to finish.
Everything was handled brilliantly, from arranging our transport to room service, breakfast and dinner buffets, and the restaurants. The food and service were consistently five-star, and every member of staff we met was incredibly friendly, welcoming and helpful throughout our stay.
We upgraded to a one-bedroom suite with a private plunge pool, which was one of the best decisions we made. With temperatures reaching around 35°C, it was perfect for our two year old to cool down in throughout the day and made the suite feel even more special.
Thank you to the whole team for such a wonderful and memorable holiday. We had an amazing time and will definitely be back!
Everything was handled brilliantly, from arranging our transport to room service, breakfast and dinner buffets, and the restaurants. The food and service were consistently five-star, and every member of staff we met was incredibly friendly, welcoming and helpful throughout our stay.
We upgraded to a one-bedroom suite with a private plunge pool, which was one of the best decisions we made. With temperatures reaching around 35°C, it was perfect for our two year old to cool down in throughout the day and made the suite feel even more special.
Thank you to the whole team for such a wonderful and memorable holiday. We had an amazing time and will definitely be back!
Hotel response
Comment: 24 Aug 2026
Dear Guest,
Thank you for choosing our hotel and for taking the time to write a review.
We are very glad that your time with us left such a great impression and you enjoyed a relaxing holiday. It is wonderful you valued the care and dedication from our team, as making you feel comfortable and looked after during your stay is very important to us.
We are delighted that you appreciated the thoughtful touches in your suite and found the private plunge pool to be just right for your family, especially with the warm weather. Your kind feedback about the quality of our dining options and the welcoming, attentive service is truly valued by our team.
Knowing our environment and amenities contributed to your memorable stay means a lot to all of us working at Zafiro Palace Andratx.
We look forward to welcoming you back.
Best wishes,
Isabel Moreno
Zafiro Palace Andratx, General Manager
Thank you for choosing our hotel and for taking the time to write a review.
We are very glad that your time with us left such a great impression and you enjoyed a relaxing holiday. It is wonderful you valued the care and dedication from our team, as making you feel comfortable and looked after during your stay is very important to us.
We are delighted that you appreciated the thoughtful touches in your suite and found the private plunge pool to be just right for your family, especially with the warm weather. Your kind feedback about the quality of our dining options and the welcoming, attentive service is truly valued by our team.
Knowing our environment and amenities contributed to your memorable stay means a lot to all of us working at Zafiro Palace Andratx.
We look forward to welcoming you back.
Best wishes,
Isabel Moreno
Zafiro Palace Andratx, General Manager
Family traveller
Comment: 21 Aug 2026
Stayed in: Aug 2026
Beautiful hotel and views, occasionally let down...
We had a really lovely stay overall and there is a lot that this hotel gets exceptionally right.
Our first impression was slightly mixed. The receptionist who welcomed us was lovely, but I was genuinely surprised to see dirty glasses left on every table in the reception area when we arrived. For a hotel of this standard, it wasn't the first impression I expected.
We stayed in a penthouse room with a plunge pool and I would definitely recommend this room type. The views were beautiful, there were several different sitting areas and the plunge pool was a really good size – actually larger than some of the swim-up pools we saw, although slightly shallower. The large walk-in wardrobe was another feature we really loved.
One thing to be aware of is the very open-plan bathroom layout. This was manageable for us travelling with our 12-year-old son, but the privacy is quite limited, so I could imagine it being more inconvenient with older teenagers or if travelling as a group of friends.
The food was another real highlight. Breakfast and dinner in the buffet were consistently very good, with plenty of choice and a high standard of quality. We also tried the à la carte restaurants and felt they were all well worth a visit. Sushi and Italian were our favourites!
Lunch was probably the weakest part of the food offering, mainly because there weren't many genuinely quick options. Both the food trucks and room service could take around 45 minutes, which felt quite a long wait when you just wanted something simple and easy during the day.
I also have to specifically mention the spa. I had genuinely one of the best massages I have ever had absolutely exceptional and one of the highlights of the holiday.
The setting is beautiful, with gorgeous views, and there is a lovely beach very close to the hotel. We also booked the On Boat private boat trip during our stay and it was unreal easily our favourite experiences of the holiday and something I would highly recommend.
The main disappointment for us was housekeeping, particularly the evening turndown service. It was inconsistent throughout the stay some evenings it was done and others it wasn't, what was done also changed from night to night, it was particularly frustrating as they are supposed to sort the 3rd bed for my son. When I raised this, I was particularly frustrated to be told that perhaps we had left a sign on the door. We hadn't, so it felt as though the issue was being attributed to us rather than simply acknowledged. I also asked for my feedback to be passed to a manager but never received any follow-up, which was disappointing in a hotel of this standard.
We also booked Zafiro Club and, having experienced it, I'm not sure we would pay the additional cost again. We didn't feel there were enough noticeable extras to make it feel particularly special. The exclusive pool area could have been a lovely benefit, but it was barely used during our stay and I suspect the lack of shade is a major reason. In the August heat there simply weren't enough shaded areas to make it somewhere we wanted to spend much time.
Those points aside, this is a beautiful hotel with some genuinely excellent elements. The penthouse room, food, spa, views and location were all real highlights and we had a very enjoyable family holiday. With more consistency in housekeeping, better handling of guest feedback, some quicker lunch options and a stronger Zafiro Club offering, it could be outstanding.
Our first impression was slightly mixed. The receptionist who welcomed us was lovely, but I was genuinely surprised to see dirty glasses left on every table in the reception area when we arrived. For a hotel of this standard, it wasn't the first impression I expected.
We stayed in a penthouse room with a plunge pool and I would definitely recommend this room type. The views were beautiful, there were several different sitting areas and the plunge pool was a really good size – actually larger than some of the swim-up pools we saw, although slightly shallower. The large walk-in wardrobe was another feature we really loved.
One thing to be aware of is the very open-plan bathroom layout. This was manageable for us travelling with our 12-year-old son, but the privacy is quite limited, so I could imagine it being more inconvenient with older teenagers or if travelling as a group of friends.
The food was another real highlight. Breakfast and dinner in the buffet were consistently very good, with plenty of choice and a high standard of quality. We also tried the à la carte restaurants and felt they were all well worth a visit. Sushi and Italian were our favourites!
Lunch was probably the weakest part of the food offering, mainly because there weren't many genuinely quick options. Both the food trucks and room service could take around 45 minutes, which felt quite a long wait when you just wanted something simple and easy during the day.
I also have to specifically mention the spa. I had genuinely one of the best massages I have ever had absolutely exceptional and one of the highlights of the holiday.
The setting is beautiful, with gorgeous views, and there is a lovely beach very close to the hotel. We also booked the On Boat private boat trip during our stay and it was unreal easily our favourite experiences of the holiday and something I would highly recommend.
The main disappointment for us was housekeeping, particularly the evening turndown service. It was inconsistent throughout the stay some evenings it was done and others it wasn't, what was done also changed from night to night, it was particularly frustrating as they are supposed to sort the 3rd bed for my son. When I raised this, I was particularly frustrated to be told that perhaps we had left a sign on the door. We hadn't, so it felt as though the issue was being attributed to us rather than simply acknowledged. I also asked for my feedback to be passed to a manager but never received any follow-up, which was disappointing in a hotel of this standard.
We also booked Zafiro Club and, having experienced it, I'm not sure we would pay the additional cost again. We didn't feel there were enough noticeable extras to make it feel particularly special. The exclusive pool area could have been a lovely benefit, but it was barely used during our stay and I suspect the lack of shade is a major reason. In the August heat there simply weren't enough shaded areas to make it somewhere we wanted to spend much time.
Those points aside, this is a beautiful hotel with some genuinely excellent elements. The penthouse room, food, spa, views and location were all real highlights and we had a very enjoyable family holiday. With more consistency in housekeeping, better handling of guest feedback, some quicker lunch options and a stronger Zafiro Club offering, it could be outstanding.
Family traveller
Comment: 19 Aug 2026
Stayed in: Aug 2026
Perfect family holiday at a beautiful resort
This was our third visit to this hotel. We booked to stay in the Zafiro Club. This time we had a ground floor room with the pool but have previously had the middle and top floor. Everything was spot on as always. The Zafiro Club has the added bonus of the pool just for the Zafiro Club which we really like. The staff at the Club truck pool and all around the hotel can't do enough for you. Everything is clean and tidy and the food is incredible. As we booked Zafiro Club we were able to use the restaurants every night which we did so we didn't sample the evening buffet but breakfast buffet was good quality and variety. Breakfast to the room was also lovely as was the breakfast at the Italian. The solar eclipse happened the day we arrived and the staff had already left glasses on the bed for us to watch.
I can't find any faults with this hotel and will absolutely return again. Didn't want to leave.
Thank you
I can't find any faults with this hotel and will absolutely return again. Didn't want to leave.
Thank you
Hotel response
Comment: 21 Aug 2026
Dear Davie,
Please accept our sincere thanks for this kind feedback.
We are delighted you and your family enjoyed another wonderful holiday at Zafiro Palace Andratx. It is fantastic to hear you appreciated the exclusive Zafiro Club setting, especially the private pool. Our team aims to make everyone feel truly looked after, so it is great that their attention stood out during your stay.
We understand how important it is to feel comfortable, so we are glad you found everything spotless and enjoyed the food throughout the restaurants, including breakfast delivered to your room. Thoughtful touches like eclipse glasses are a small way for us to create special memories for our guests, and we are thrilled you noticed them.
Your loyalty means a lot to us, and we love knowing that each visit leaves you eager to return.
We look forward to welcoming you back on a future occasion.
Best wishes,
Isabel Moreno
Zafiro Palace Andratx, General Manager
Please accept our sincere thanks for this kind feedback.
We are delighted you and your family enjoyed another wonderful holiday at Zafiro Palace Andratx. It is fantastic to hear you appreciated the exclusive Zafiro Club setting, especially the private pool. Our team aims to make everyone feel truly looked after, so it is great that their attention stood out during your stay.
We understand how important it is to feel comfortable, so we are glad you found everything spotless and enjoyed the food throughout the restaurants, including breakfast delivered to your room. Thoughtful touches like eclipse glasses are a small way for us to create special memories for our guests, and we are thrilled you noticed them.
Your loyalty means a lot to us, and we love knowing that each visit leaves you eager to return.
We look forward to welcoming you back on a future occasion.
Best wishes,
Isabel Moreno
Zafiro Palace Andratx, General Manager
Excellent location
3 Carrer Cromlec, Andratx, 07160, Spain|3.57 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
Zafiro Palace Andratx: FAQs
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