Salugral Termal Resort
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Salugral Termal Resort
Salugral Termal Resort
Salugral Termal Resort has a shared lounge, terrace, a restaurant and bar in Hervás. With a garden, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel offers an indoor pool and room service.
Reviews from 
Couple
Comment: 4 Dec 2025
Stayed in: Nov 2025
Magnificent experience to repeat!!
We have just finished a second stay of 10 days at the El Salugral Spa. And again we are delighted and looking forward to coming back soon!!.
First of all, the human element is one of the greatest assets of the Spa in all aspects. All the staff are very professional, but also very friendly, cheerful, empathetic and always attentive to the needs of the client in all Departments.
The truth, and it is not often, is that there is no exception in everyone we have met, starting with Carlos Yubero, the director and following with Inma the head of reception, very attentive to our needs. And so do her collaborators Sandra and Laura.
In the Spa also another great team, starting with the responsible Leticia , following with her “second”, Alma, and with Sagrario, Juanjo and Sandra . Lovely staff.
To finish an essential aspect, the dining room and the kitchen, where Gema and Nuria have cooked us very good dishes, highlighting their appetizing stews. In the dining room, first of all, your manager, Montse, very good organizer, kind and loving, seconded by a very good team, Charity, Agnes, Rocio and others whose name we do not know.
About the facilities we love, they are excellent, clean and relaxing!
And what to say about the surroundings, Hervás and its many surrounding routes in a splendid nature, especially this autumn.
That said, we hope to enjoy all this soon. Thanks to the Salugral teams.
First of all, the human element is one of the greatest assets of the Spa in all aspects. All the staff are very professional, but also very friendly, cheerful, empathetic and always attentive to the needs of the client in all Departments.
The truth, and it is not often, is that there is no exception in everyone we have met, starting with Carlos Yubero, the director and following with Inma the head of reception, very attentive to our needs. And so do her collaborators Sandra and Laura.
In the Spa also another great team, starting with the responsible Leticia , following with her “second”, Alma, and with Sagrario, Juanjo and Sandra . Lovely staff.
To finish an essential aspect, the dining room and the kitchen, where Gema and Nuria have cooked us very good dishes, highlighting their appetizing stews. In the dining room, first of all, your manager, Montse, very good organizer, kind and loving, seconded by a very good team, Charity, Agnes, Rocio and others whose name we do not know.
About the facilities we love, they are excellent, clean and relaxing!
And what to say about the surroundings, Hervás and its many surrounding routes in a splendid nature, especially this autumn.
That said, we hope to enjoy all this soon. Thanks to the Salugral teams.
Hotel response
Comment: 25 May 2026
Estimados huéspedes,
Recibir una valoración como la suya es, sinceramente, uno de los mayores reconocimientos que puede recibir todo el equipo de El Salugral.
Después de una segunda estancia de 10 días, saber que vuelven a elegirnos y que siguen sintiéndose “como en casa” nos emociona especialmente. Han descrito exactamente lo que intentamos construir cada día: un balneario donde el factor humano marque la diferencia.
Transmitiremos con enorme cariño sus palabras a Carlos, Inma, Sandra, Laura, Leticia, Alma, Sagrario, Juanjo, Sandra, Gema, Nuria, Montse y al resto del equipo. Comentarios así dan sentido a muchas horas de trabajo y dedicación.
También nos alegra profundamente que hayan disfrutado de nuestras instalaciones, de la gastronomía y de la naturaleza única que rodea El Salugral y el Valle del Ambroz, especialmente en una época tan bonita como el otoño.
Gracias por confiar nuevamente en nosotros y por compartir una valoración tan humana y especial.
Les esperamos siempre con los brazos abiertos.
Un afectuoso saludo,
Dirección Comercial
El Salugral Termal Resort
Recibir una valoración como la suya es, sinceramente, uno de los mayores reconocimientos que puede recibir todo el equipo de El Salugral.
Después de una segunda estancia de 10 días, saber que vuelven a elegirnos y que siguen sintiéndose “como en casa” nos emociona especialmente. Han descrito exactamente lo que intentamos construir cada día: un balneario donde el factor humano marque la diferencia.
Transmitiremos con enorme cariño sus palabras a Carlos, Inma, Sandra, Laura, Leticia, Alma, Sagrario, Juanjo, Sandra, Gema, Nuria, Montse y al resto del equipo. Comentarios así dan sentido a muchas horas de trabajo y dedicación.
También nos alegra profundamente que hayan disfrutado de nuestras instalaciones, de la gastronomía y de la naturaleza única que rodea El Salugral y el Valle del Ambroz, especialmente en una época tan bonita como el otoño.
Gracias por confiar nuevamente en nosotros y por compartir una valoración tan humana y especial.
Les esperamos siempre con los brazos abiertos.
Un afectuoso saludo,
Dirección Comercial
El Salugral Termal Resort
Couple
Comment: 12 Jun 2026
Stayed in: Jun 2026
Negative experience.
The environment is very nice. The staff is very professional and friendly.
The pool that is part of the spa is public, which was a surprise for us and implies that the concept of a spa, which involves relaxation and tranquility, is not fulfilled. Especially on weekends, it fills up with families and children who use this facility like any other pool and not the relaxing pool that one expects in a spa. Children run, jump, play, and block the jets to splash around, so they cannot be used for their intended purpose; parents are making them splash... moreover, they bring food and drinks to spend the day... what I mean is, it's a day at the pool... There is no supervision or control over what happens in the facility.
Additionally, the treatment facilities are dirty and need maintenance. The jets in one of them are clogged and dripping down the walls.
The jets in the pool only turn on for 2 hours in the morning and 1 hour in the afternoon... furthermore, this pool, although it is inside the spa, those of us who have booked the spa have to pay €24 to access it during our stay, and... this was not explained to us beforehand. If we had known that the pool does not belong to the spa and that it is public and that we also have to pay to enter... we definitely would not have come.
I repeat, the best-rated aspects are the environment and the staff, who are all true professionals.
The pool that is part of the spa is public, which was a surprise for us and implies that the concept of a spa, which involves relaxation and tranquility, is not fulfilled. Especially on weekends, it fills up with families and children who use this facility like any other pool and not the relaxing pool that one expects in a spa. Children run, jump, play, and block the jets to splash around, so they cannot be used for their intended purpose; parents are making them splash... moreover, they bring food and drinks to spend the day... what I mean is, it's a day at the pool... There is no supervision or control over what happens in the facility.
Additionally, the treatment facilities are dirty and need maintenance. The jets in one of them are clogged and dripping down the walls.
The jets in the pool only turn on for 2 hours in the morning and 1 hour in the afternoon... furthermore, this pool, although it is inside the spa, those of us who have booked the spa have to pay €24 to access it during our stay, and... this was not explained to us beforehand. If we had known that the pool does not belong to the spa and that it is public and that we also have to pay to enter... we definitely would not have come.
I repeat, the best-rated aspects are the environment and the staff, who are all true professionals.
Couple
Comment: 8 Dec 2025
Stayed in: Dec 2025
Disappointment
The only good thing the environment, the super old and poorly preserved facilities, the spa a scam open a short time and the jets work 3 hours a day that it is impossible to try them because it is full of people waiting, disappointing, if you go with intention to relax with spa forget and start paying even for breath
Hotel response
Comment: 25 May 2026
Estimado cliente,
Lamentamos que su percepción de la experiencia no haya sido positiva, aunque nos gustaría aportar algo de contexto sobre nuestro concepto termal.
En El Salugral, los circuitos no están planteados como un simple acceso libre a chorros o piscina, sino como una experiencia guiada por personal especializado. Cada fase está pensada para que el agua termal actúe correctamente sobre el cuerpo, ayudando a relajar la musculatura, aliviar tensiones y preparar al cliente para una sensación final de descanso profundo en la piscina termal.
Entendemos que cada persona puede tener expectativas distintas, pero nuestro objetivo es ofrecer una experiencia de bienestar ordenada, segura y orientada a aprovechar las propiedades relajantes y descontracturantes del agua.
Asimismo, queremos señalar que nuestras tarifas y servicios son públicos, transparentes y consultables antes de la reserva, sin costes ocultos.
Seguiremos trabajando cada día en mejorar y renovar nuestras instalaciones, manteniendo siempre la esencia de un lugar histórico en plena naturaleza del Valle del Ambroz.
Un cordial saludo,
Dirección Comercial
El Salugral Termal Resort
Lamentamos que su percepción de la experiencia no haya sido positiva, aunque nos gustaría aportar algo de contexto sobre nuestro concepto termal.
En El Salugral, los circuitos no están planteados como un simple acceso libre a chorros o piscina, sino como una experiencia guiada por personal especializado. Cada fase está pensada para que el agua termal actúe correctamente sobre el cuerpo, ayudando a relajar la musculatura, aliviar tensiones y preparar al cliente para una sensación final de descanso profundo en la piscina termal.
Entendemos que cada persona puede tener expectativas distintas, pero nuestro objetivo es ofrecer una experiencia de bienestar ordenada, segura y orientada a aprovechar las propiedades relajantes y descontracturantes del agua.
Asimismo, queremos señalar que nuestras tarifas y servicios son públicos, transparentes y consultables antes de la reserva, sin costes ocultos.
Seguiremos trabajando cada día en mejorar y renovar nuestras instalaciones, manteniendo siempre la esencia de un lugar histórico en plena naturaleza del Valle del Ambroz.
Un cordial saludo,
Dirección Comercial
El Salugral Termal Resort
Couple
Comment: 28 Nov 2025
Stayed in: Dec 2024
Bad memory
The place as a whole is quite nice, although it must be said that there are two buildings, on the one hand there is the hotel and on the other hand there is the spa, so when it rains (as was our case), when going to the bathrooms you get wet on the way, also say that the large pool is paid for separately.
The meal is served at table, chosen from two courses, the day before
I had a fall and I broke both my wrists and it could have been worse, I had a terrible time, I'm still with aftereffects
The meal is served at table, chosen from two courses, the day before
I had a fall and I broke both my wrists and it could have been worse, I had a terrible time, I'm still with aftereffects
Hotel response
Comment: 25 May 2026
Estimada clienta,
Lamentamos sinceramente el accidente sufrido durante su estancia y esperamos que se encuentre mejor.
Queremos señalar que, dentro de los programas de termalismo, cada usuario pasa previamente por una valoración médica en la que se indican los tratamientos recomendados y las posibles limitaciones, con el objetivo de adaptar la experiencia a sus circunstancias y garantizar la máxima seguridad.
Durante el incidente, nuestro equipo actuó de inmediato para asistirla y evitar consecuencias mayores, demostrando una vez más el compromiso humano y profesional con el que atendemos a nuestros clientes.
Sentimos que este episodio haya marcado negativamente su recuerdo de El Salugral. Trabajamos cada día para ofrecer una experiencia termal segura, organizada y cuidada, especialmente en programas con necesidades específicas como el termalismo social.
Agradecemos que, pese a lo ocurrido, haya destacado el encanto general del lugar.
Un cordial saludo,
Dirección Comercial
El Salugral Termal Resort
Lamentamos sinceramente el accidente sufrido durante su estancia y esperamos que se encuentre mejor.
Queremos señalar que, dentro de los programas de termalismo, cada usuario pasa previamente por una valoración médica en la que se indican los tratamientos recomendados y las posibles limitaciones, con el objetivo de adaptar la experiencia a sus circunstancias y garantizar la máxima seguridad.
Durante el incidente, nuestro equipo actuó de inmediato para asistirla y evitar consecuencias mayores, demostrando una vez más el compromiso humano y profesional con el que atendemos a nuestros clientes.
Sentimos que este episodio haya marcado negativamente su recuerdo de El Salugral. Trabajamos cada día para ofrecer una experiencia termal segura, organizada y cuidada, especialmente en programas con necesidades específicas como el termalismo social.
Agradecemos que, pese a lo ocurrido, haya destacado el encanto general del lugar.
Un cordial saludo,
Dirección Comercial
El Salugral Termal Resort
Family traveller
Comment: 14 Nov 2025
Stayed in: Nov 2025
Poor organization
I'm sorry to be negative but the experience I've had hasn't been good at all. The facilities, the scenery, the place has a lot of charm but we have found that in the locker room there were at least 30 people. It was an excursion of senior citizens of the Council. Costumes should not exceed 20 or 30 m2, 2 showers and 2 dressing rooms, 2 or 3 sinks and 2 hairdryers. Imagine the chaos of showering, dressing, etc. We could barely find a free locker (that's another one. To dispose of the box office you have to enter a € 2 coin!! , uncommon in the wallet). As we arrived at the pool there were 30 other people in the water.
And in the pool only the jets work 2 hours in the morning and 1 in the afternoon, so if you go unknowingly you only have a normal pool.
Anyway a disaster and a shame because the place has charm.
And in the pool only the jets work 2 hours in the morning and 1 in the afternoon, so if you go unknowingly you only have a normal pool.
Anyway a disaster and a shame because the place has charm.
Hotel response
Comment: 25 May 2026
Estimado cliente,
Lamentamos que su experiencia no haya cumplido sus expectativas, especialmente tratándose de una visita en grupo.
Nos gustaría aclarar que el funcionamiento de nuestros circuitos termales se organiza mediante turnos y control de aforo precisamente para garantizar la seguridad, el bienestar y la correcta experiencia de todos los usuarios. En determinados momentos y grupos organizados puede producirse una mayor afluencia puntual en vestuarios o piscina, algo que intentamos gestionar del mejor modo posible desde el equipo.
Respecto a los chorros termales, estos funcionan bajo supervisión y horarios programados porque forman parte de un tratamiento guiado, diseñado para aprovechar las propiedades relajantes y descontracturantes de nuestras aguas termales antes del descanso final en piscina.
Agradecemos, en cualquier caso, que destaque el encanto del entorno y las instalaciones. Seguiremos trabajando para mejorar la experiencia de nuestros clientes y adaptar nuestros servicios a una demanda cada vez mayor.
Un cordial saludo,
Dirección Comercial
El Salugral Termal Resort
Lamentamos que su experiencia no haya cumplido sus expectativas, especialmente tratándose de una visita en grupo.
Nos gustaría aclarar que el funcionamiento de nuestros circuitos termales se organiza mediante turnos y control de aforo precisamente para garantizar la seguridad, el bienestar y la correcta experiencia de todos los usuarios. En determinados momentos y grupos organizados puede producirse una mayor afluencia puntual en vestuarios o piscina, algo que intentamos gestionar del mejor modo posible desde el equipo.
Respecto a los chorros termales, estos funcionan bajo supervisión y horarios programados porque forman parte de un tratamiento guiado, diseñado para aprovechar las propiedades relajantes y descontracturantes de nuestras aguas termales antes del descanso final en piscina.
Agradecemos, en cualquier caso, que destaque el encanto del entorno y las instalaciones. Seguiremos trabajando para mejorar la experiencia de nuestros clientes y adaptar nuestros servicios a una demanda cada vez mayor.
Un cordial saludo,
Dirección Comercial
El Salugral Termal Resort
Very good location
Carretera N-630/Ex-203, km. 434,, Hervás, 10700, Spain|1.99 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
12:00
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
Salugral Termal Resort: FAQs
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