Hotel Evenia Olympic Park
+ 38
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
More about Hotel Evenia Olympic Park
Hotel Evenia Olympic Park
Location Your vacation should be comfortable! Hotel «Olympic Park» is located in Lloret de Mar. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel — Montbarbat Iberian Settlement, Water World and Arbre Aventura Park.At the hotel Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. For business meetings, there is a conference hall. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry and a safe-deposit box.
Reviews from 
Family traveller
Comment: 4 Sep 2026
Stayed in: Sep 2026
Incredible for children
This hotel is incredible for families and children!! The activities are endless, my children have had soo much fun here and have been able to experience so many new things! I'm so glad I ignored the negative reviews because we have had an amazing week full of fun!!
We have taken part in
The circus evening
Children's pedal boats
Bouncy castles
Foam party
Face paints
The running mat on the pool
Inflatable slides on the pool
Character meet and greets
The itinerary is jam packed full of fun!! All of this is free on the all inclusive, not to mention the incredible donuts included too!
We have taken part in
The circus evening
Children's pedal boats
Bouncy castles
Foam party
Face paints
The running mat on the pool
Inflatable slides on the pool
Character meet and greets
The itinerary is jam packed full of fun!! All of this is free on the all inclusive, not to mention the incredible donuts included too!
Hotel response
Comment: 5 Sep 2026
Thank you so much for sharing your wonderful experience with us, Tamara!
We’re delighted to hear that you and your family have had such an amazing week at Evenia Olympic Resort. It’s fantastic to know that your children have enjoyed so many of our activities, from the circus evening and foam party to the pool inflatables, pedal boats and character meet & greets!
Our goal is to create unforgettable holidays for the whole family, with a full programme of entertainment and activities included in our All-Inclusive experience.
We’re especially happy that you decided to visit us despite the negative reviews and that your experience exceeded your expectations. Thank you for choosing us for your family holiday — we hope to welcome you all back very soon!
Best wishes from the whole Evenia Olympic Resort team! ☀️
We’re delighted to hear that you and your family have had such an amazing week at Evenia Olympic Resort. It’s fantastic to know that your children have enjoyed so many of our activities, from the circus evening and foam party to the pool inflatables, pedal boats and character meet & greets!
Our goal is to create unforgettable holidays for the whole family, with a full programme of entertainment and activities included in our All-Inclusive experience.
We’re especially happy that you decided to visit us despite the negative reviews and that your experience exceeded your expectations. Thank you for choosing us for your family holiday — we hope to welcome you all back very soon!
Best wishes from the whole Evenia Olympic Resort team! ☀️
Family traveller
Comment: 31 Aug 2026
Stayed in: Aug 2026
SHOCKING PLACE
Where to start here, if you want to spent 1000s of pounds to go to a 2 star hotel, have rude staff treat you like they are doing you a favour by acknowledging you and eat food like a student then this is the place for you.
The lady in the restaurant was reported on several occasions for being rude and we saw this first hand, the bar staff roll their eyes when they have to get you a drink, and the rooms are like something from a 3rd world country, that you can hear the people in the next room as clear as day.
But by far the worst bit is how busy the place is, I'm aware it was August when we visited and the school holidays but it was crazy 15 mins waiting times to get served at the bar, even worse to get in the restaurant and if you are British then be prepared to get treated like you are below human.
Lloret de mar is actually a really vibrant and stunning place but this hotel is madness and if you do go, dont stay in the gardens ask to stay in one of the others as the is sooooo dated, but my advice would be save your money as you will not get value for money here, we even turned up at 11 and was informed we cant use the all inclusive till 12:00 so had to pay fir the kids to have a drink something I thought was very poor as we paid 4k for a weeks holiday so thought we should have been treated better.
In all honesty just avoid this place.
The lady in the restaurant was reported on several occasions for being rude and we saw this first hand, the bar staff roll their eyes when they have to get you a drink, and the rooms are like something from a 3rd world country, that you can hear the people in the next room as clear as day.
But by far the worst bit is how busy the place is, I'm aware it was August when we visited and the school holidays but it was crazy 15 mins waiting times to get served at the bar, even worse to get in the restaurant and if you are British then be prepared to get treated like you are below human.
Lloret de mar is actually a really vibrant and stunning place but this hotel is madness and if you do go, dont stay in the gardens ask to stay in one of the others as the is sooooo dated, but my advice would be save your money as you will not get value for money here, we even turned up at 11 and was informed we cant use the all inclusive till 12:00 so had to pay fir the kids to have a drink something I thought was very poor as we paid 4k for a weeks holiday so thought we should have been treated better.
In all honesty just avoid this place.
Hotel response
Comment: 4 Sep 2026
Dear Guest,
Thank you for taking the time to share your detailed feedback. We are sorry to hear that your stay did not meet your expectations.
We are, however, pleased to know that you enjoyed Lloret de Mar and its surroundings. We also appreciate you taking the time to highlight specific aspects of your experience, as this gives us the opportunity to review them with our different departments.
Regarding the accommodation, we would like to clarify that our complex comprises different hotels and room categories, with different characteristics and levels of renovation. Evenia Olympic Suites****, for example, underwent a complete renovation in 2025. We are sorry that the room assigned to you did not meet your expectations in terms of comfort and condition.
We also understand your frustration regarding the waiting times you experienced in the bars and restaurant. August is one of the busiest periods of the season, and our hotel welcomes a large number of families during the school holidays. While some waiting times can unfortunately occur during these periods, we recognise that excessive queues can have a negative impact on the holiday experience and we continue working to improve the organisation of our services.
Regarding your arrival and the All Inclusive service, the applicable conditions and schedules depend on the time of check-in and the contracted board basis. We regret that this situation caused you inconvenience, particularly when travelling with children.
Finally, we are sorry that your overall perception of the hotel was so negative. We take your comments regarding the restaurant, the rooms, the service and the queues seriously, and they will be shared with the relevant teams.
We respect your decision not to return, although we naturally regret that we were unable to provide you with the experience you expected. We hope that the positive aspects you found in Lloret de Mar will encourage you to visit the destination again in the future.
Kind regards,
**Evenia Hotels Management**
Thank you for taking the time to share your detailed feedback. We are sorry to hear that your stay did not meet your expectations.
We are, however, pleased to know that you enjoyed Lloret de Mar and its surroundings. We also appreciate you taking the time to highlight specific aspects of your experience, as this gives us the opportunity to review them with our different departments.
Regarding the accommodation, we would like to clarify that our complex comprises different hotels and room categories, with different characteristics and levels of renovation. Evenia Olympic Suites****, for example, underwent a complete renovation in 2025. We are sorry that the room assigned to you did not meet your expectations in terms of comfort and condition.
We also understand your frustration regarding the waiting times you experienced in the bars and restaurant. August is one of the busiest periods of the season, and our hotel welcomes a large number of families during the school holidays. While some waiting times can unfortunately occur during these periods, we recognise that excessive queues can have a negative impact on the holiday experience and we continue working to improve the organisation of our services.
Regarding your arrival and the All Inclusive service, the applicable conditions and schedules depend on the time of check-in and the contracted board basis. We regret that this situation caused you inconvenience, particularly when travelling with children.
Finally, we are sorry that your overall perception of the hotel was so negative. We take your comments regarding the restaurant, the rooms, the service and the queues seriously, and they will be shared with the relevant teams.
We respect your decision not to return, although we naturally regret that we were unable to provide you with the experience you expected. We hope that the positive aspects you found in Lloret de Mar will encourage you to visit the destination again in the future.
Kind regards,
**Evenia Hotels Management**
Family traveller
Comment: 25 Aug 2026
Stayed in: Aug 2026
AVOID THIS HOTEL AND AVOID BOOKING WITH TUI
We’re a family of four, with a five-year-old and a 4.5-month-old baby. I did a lot of research before booking this hotel and had read plenty of bad reviews. Against my better judgement, I decided to ignore them and thought, “How bad could it really be?” Well… we’re still here as I write this, but thankfully it’s our last day, and I genuinely cannot wait to get on that plane tomorrow!
Rooms
Our biggest issue started immediately. TUI had somehow booked us into a room that physically wasn’t big enough to fit a cot for our baby. We booked through a TUI store rather than online, so this wasn’t something we had arranged ourselves.
Neither TUI nor the hotel initially seemed particularly concerned and essentially expected our 4.5-month-old baby to sleep in a double bed, despite the obvious safety concerns around unsafe sleep and SIDS.
After going back and forth between reception and the TUI reps, we were eventually shown another room. Unfortunately, that room was dirty and we were told we couldn’t move into it until the following day anyway, so it still didn’t actually solve the problem.
Eventually, the hotel manager stepped in and, after paying nearly €300, we were given a larger room that could accommodate a cot. Lucky us, I suppose.
What makes this even more frustrating is that TUI have refused to refund the upgrade because apparently we “gladly accepted to pay for an upgrade”. No. We didn’t gladly pay for an upgrade — we paid because we didn’t want our baby sleeping in an unsafe situation. There is a huge difference. TUI have also said they spoke to the hotel regarding a refund for the room ‘upgrade’ and the hotel have basically told them we were just trying it on for a free upgrade, charming!
Our first room also had dirty sheets, which I find completely unacceptable for a supposed 4-star hotel. The walls are incredibly thin too, and you can hear almost every person walking down the corridor. This wasn’t a huge issue for us personally as we use white noise for our baby and we’re fairly heavy sleepers, but it’s definitely something to be aware of.
The phone in our room also didn’t appear to work, so if you needed anything from reception, you had to physically walk there and back.
Food
The food was, quite simply, awful.
We are absolutely not picky eaters, and I completely understand what to expect from an all-inclusive resort during the school holidays. We weren’t expecting the Ritz. However, the quality of the food here was genuinely shocking.
The meat was often grey, and a huge amount of the food was completely cold. I have never eaten so many cold scrambled eggs in my life! In the end, I basically lived off lukewarm chips for the week.
I genuinely feel like I’ve lost weight because I’ve barely eaten — which isn’t necessarily a bad thing, but it’s certainly not what I expect from an all-inclusive holiday.
We even raised the food concerns with the manager, whose response was essentially to use a different restaurant if we weren’t happy. That really says it all.
Toilets
The toilets were another major disappointment. Many of the doors barely lock, most of the soap dispensers are broken, and the pool toilets in particular were absolutely filthy.
Entertainment
I genuinely cannot understand why the evening entertainment for a family/kids-focused hotel starts so late.
The mini disco doesn’t start until around 9:00/9:30pm, followed by what feels like an eternity of handing out certificates from the day, and then the actual shows apparently start around 10pm.
With a five-year-old and a 4.5-month-old, that simply isn’t realistic. Even with daytime naps, our children were never going to stay up that late, so we barely got to experience any of the evening entertainment.
Pools
The pools are genuinely brilliant and, in my opinion, are the only real positive thing about this hotel.
However, the pools and bars don’t open until 10am. If you finish breakfast at 8:30am, you’re then left with an hour and a half where there really isn’t much to do, especially with young children.
Staff
We didn’t personally have any major issues with the staff. Most were pleasant enough, although the service at the bars can be incredibly slow.
One thing we did notice was that certain guests seemed to receive a very different level of service, including drinks being brought directly to their sunbeds by one of the pool barmen. It was a little strange to watch, but ultimately not our biggest concern.
Illness & Hygiene
Thankfully, none of us became ill during our stay, which I was genuinely worried about after reading the reviews before coming.
However, I can absolutely understand why people have concerns. I lost count of the number of people I watched leave the toilets without washing their hands and then head straight to the buffet. After seeing that, I was more than happy to stick to my plate of chips!
Queues & Crowds
Yes, the hotel is extremely busy. I completely appreciate that it’s August and one of the busiest times of the year, and we expected queues and crowds.
However, for a hotel of this size, it simply doesn’t seem equipped to handle the number of guests. There are constant queues for food, drinks, ice cream and pretty much everything else.
It was frustrating, although this was something we expected. Unfortunately, it was just one of many issues rather than the main problem for us.
TUI
We have spoken to TUI about everything mentioned above, but unfortunately they don’t seem particularly interested now they have nearly £4,000 of our money.
Our complaint has essentially been dismissed, including the issue surrounding the room being unsuitable for our baby. That has been particularly disappointing and has completely changed my opinion of TUI.
If this is what they consider a 4-star hotel, I certainly won’t be rushing to book another TUI hotel in the future.
Overall
We found the hotel to be very ‘smokes and mirrors’ yeah the pictures of the pool look fantastic! But in reality the hotel is dated and downright dirty (see pics attached)
We absolutely would not return to this hotel and, based on our experience, we wouldn’t recommend it to others either.
I actually have a friend due to stay here next month, and I have actively encouraged her to change hotels after telling her about our experience.
We are genuinely not snobs. We knew we were travelling in August, we expected crowds, queues and a busy resort, and none of those things were unexpected. Our issue is that this hotel simply does not feel like a 4-star property, particularly when it comes to cleanliness, food, facilities and the way our concerns regarding our baby were handled.
If you’re reading this because you’ve seen the bad reviews and are wondering whether you should ignore them like we did, my advice would be: don’t.
I wish we had listened to the reviews and changed hotels before we came. It would have saved us a lot of stress, frustration and nearly €300 in additional costs.
Management and TUI may not seem particularly interested in our experience, so hopefully this review will at least help someone else make a more informed decision before spending their hard-earned money here.
For us, this was absolutely not a 4-star experience, and we definitely won’t be returning.
Rooms
Our biggest issue started immediately. TUI had somehow booked us into a room that physically wasn’t big enough to fit a cot for our baby. We booked through a TUI store rather than online, so this wasn’t something we had arranged ourselves.
Neither TUI nor the hotel initially seemed particularly concerned and essentially expected our 4.5-month-old baby to sleep in a double bed, despite the obvious safety concerns around unsafe sleep and SIDS.
After going back and forth between reception and the TUI reps, we were eventually shown another room. Unfortunately, that room was dirty and we were told we couldn’t move into it until the following day anyway, so it still didn’t actually solve the problem.
Eventually, the hotel manager stepped in and, after paying nearly €300, we were given a larger room that could accommodate a cot. Lucky us, I suppose.
What makes this even more frustrating is that TUI have refused to refund the upgrade because apparently we “gladly accepted to pay for an upgrade”. No. We didn’t gladly pay for an upgrade — we paid because we didn’t want our baby sleeping in an unsafe situation. There is a huge difference. TUI have also said they spoke to the hotel regarding a refund for the room ‘upgrade’ and the hotel have basically told them we were just trying it on for a free upgrade, charming!
Our first room also had dirty sheets, which I find completely unacceptable for a supposed 4-star hotel. The walls are incredibly thin too, and you can hear almost every person walking down the corridor. This wasn’t a huge issue for us personally as we use white noise for our baby and we’re fairly heavy sleepers, but it’s definitely something to be aware of.
The phone in our room also didn’t appear to work, so if you needed anything from reception, you had to physically walk there and back.
Food
The food was, quite simply, awful.
We are absolutely not picky eaters, and I completely understand what to expect from an all-inclusive resort during the school holidays. We weren’t expecting the Ritz. However, the quality of the food here was genuinely shocking.
The meat was often grey, and a huge amount of the food was completely cold. I have never eaten so many cold scrambled eggs in my life! In the end, I basically lived off lukewarm chips for the week.
I genuinely feel like I’ve lost weight because I’ve barely eaten — which isn’t necessarily a bad thing, but it’s certainly not what I expect from an all-inclusive holiday.
We even raised the food concerns with the manager, whose response was essentially to use a different restaurant if we weren’t happy. That really says it all.
Toilets
The toilets were another major disappointment. Many of the doors barely lock, most of the soap dispensers are broken, and the pool toilets in particular were absolutely filthy.
Entertainment
I genuinely cannot understand why the evening entertainment for a family/kids-focused hotel starts so late.
The mini disco doesn’t start until around 9:00/9:30pm, followed by what feels like an eternity of handing out certificates from the day, and then the actual shows apparently start around 10pm.
With a five-year-old and a 4.5-month-old, that simply isn’t realistic. Even with daytime naps, our children were never going to stay up that late, so we barely got to experience any of the evening entertainment.
Pools
The pools are genuinely brilliant and, in my opinion, are the only real positive thing about this hotel.
However, the pools and bars don’t open until 10am. If you finish breakfast at 8:30am, you’re then left with an hour and a half where there really isn’t much to do, especially with young children.
Staff
We didn’t personally have any major issues with the staff. Most were pleasant enough, although the service at the bars can be incredibly slow.
One thing we did notice was that certain guests seemed to receive a very different level of service, including drinks being brought directly to their sunbeds by one of the pool barmen. It was a little strange to watch, but ultimately not our biggest concern.
Illness & Hygiene
Thankfully, none of us became ill during our stay, which I was genuinely worried about after reading the reviews before coming.
However, I can absolutely understand why people have concerns. I lost count of the number of people I watched leave the toilets without washing their hands and then head straight to the buffet. After seeing that, I was more than happy to stick to my plate of chips!
Queues & Crowds
Yes, the hotel is extremely busy. I completely appreciate that it’s August and one of the busiest times of the year, and we expected queues and crowds.
However, for a hotel of this size, it simply doesn’t seem equipped to handle the number of guests. There are constant queues for food, drinks, ice cream and pretty much everything else.
It was frustrating, although this was something we expected. Unfortunately, it was just one of many issues rather than the main problem for us.
TUI
We have spoken to TUI about everything mentioned above, but unfortunately they don’t seem particularly interested now they have nearly £4,000 of our money.
Our complaint has essentially been dismissed, including the issue surrounding the room being unsuitable for our baby. That has been particularly disappointing and has completely changed my opinion of TUI.
If this is what they consider a 4-star hotel, I certainly won’t be rushing to book another TUI hotel in the future.
Overall
We found the hotel to be very ‘smokes and mirrors’ yeah the pictures of the pool look fantastic! But in reality the hotel is dated and downright dirty (see pics attached)
We absolutely would not return to this hotel and, based on our experience, we wouldn’t recommend it to others either.
I actually have a friend due to stay here next month, and I have actively encouraged her to change hotels after telling her about our experience.
We are genuinely not snobs. We knew we were travelling in August, we expected crowds, queues and a busy resort, and none of those things were unexpected. Our issue is that this hotel simply does not feel like a 4-star property, particularly when it comes to cleanliness, food, facilities and the way our concerns regarding our baby were handled.
If you’re reading this because you’ve seen the bad reviews and are wondering whether you should ignore them like we did, my advice would be: don’t.
I wish we had listened to the reviews and changed hotels before we came. It would have saved us a lot of stress, frustration and nearly €300 in additional costs.
Management and TUI may not seem particularly interested in our experience, so hopefully this review will at least help someone else make a more informed decision before spending their hard-earned money here.
For us, this was absolutely not a 4-star experience, and we definitely won’t be returning.
Hotel response
Comment: 4 Sep 2026
Dear Guest,
Thank you for taking the time to share such a detailed account of your stay. We are sorry to learn that your experience did not meet your expectations, particularly when travelling with your young children.
We would first like to thank you for highlighting some positive aspects of your stay, especially our swimming pools and the attitude of our staff. We are pleased to know that, despite the difficulties you describe, you did not experience any health issues during your stay and that you found most members of our team pleasant and helpful.
Regarding the room, we are sorry for the difficulties you experienced upon arrival. We understand that travelling with a baby requires particular attention to the accommodation and that having sufficient space for a cot is an important consideration. We are also sorry to hear about the condition of the alternative room you were shown. Our priority is always to find an appropriate solution when a guest raises an issue, and we regret that the process did not leave you with a positive impression.
We would also like to clarify that our complex offers different hotels and room categories, with different characteristics and levels of renovation. In particular, Evenia Olympic Suites**** underwent a complete renovation in 2025. We regret that the room assigned to you did not correspond to the expectations you had regarding the condition of the accommodation.
With regard to cleanliness, food and the facilities, we take your comments seriously. Our hotel has established cleaning, food-safety and maintenance procedures, and we continuously monitor these areas. We are particularly concerned by your comments regarding the cleanliness of some toilets and the temperature and quality of certain dishes, and your feedback will be shared with the relevant departments for review.
We are also sorry that the entertainment schedule was not suitable for your family. Our evening programme is designed for the large number of families staying with us, although we understand that the timings may not be convenient for families with very young children.
Finally, we are sorry that you felt your concerns were not handled in the way you expected. When a guest raises an issue during their stay, our intention is always to listen and seek the most appropriate solution within the circumstances.
We genuinely regret that your holiday did not provide the experience you were hoping for. We appreciate that you have taken the time to share both the positive and negative aspects of your stay, and your comments will help us identify areas where we can continue to improve.
Kind regards,
**Evenia Hotels Management**
Thank you for taking the time to share such a detailed account of your stay. We are sorry to learn that your experience did not meet your expectations, particularly when travelling with your young children.
We would first like to thank you for highlighting some positive aspects of your stay, especially our swimming pools and the attitude of our staff. We are pleased to know that, despite the difficulties you describe, you did not experience any health issues during your stay and that you found most members of our team pleasant and helpful.
Regarding the room, we are sorry for the difficulties you experienced upon arrival. We understand that travelling with a baby requires particular attention to the accommodation and that having sufficient space for a cot is an important consideration. We are also sorry to hear about the condition of the alternative room you were shown. Our priority is always to find an appropriate solution when a guest raises an issue, and we regret that the process did not leave you with a positive impression.
We would also like to clarify that our complex offers different hotels and room categories, with different characteristics and levels of renovation. In particular, Evenia Olympic Suites**** underwent a complete renovation in 2025. We regret that the room assigned to you did not correspond to the expectations you had regarding the condition of the accommodation.
With regard to cleanliness, food and the facilities, we take your comments seriously. Our hotel has established cleaning, food-safety and maintenance procedures, and we continuously monitor these areas. We are particularly concerned by your comments regarding the cleanliness of some toilets and the temperature and quality of certain dishes, and your feedback will be shared with the relevant departments for review.
We are also sorry that the entertainment schedule was not suitable for your family. Our evening programme is designed for the large number of families staying with us, although we understand that the timings may not be convenient for families with very young children.
Finally, we are sorry that you felt your concerns were not handled in the way you expected. When a guest raises an issue during their stay, our intention is always to listen and seek the most appropriate solution within the circumstances.
We genuinely regret that your holiday did not provide the experience you were hoping for. We appreciate that you have taken the time to share both the positive and negative aspects of your stay, and your comments will help us identify areas where we can continue to improve.
Kind regards,
**Evenia Hotels Management**
Family traveller
Comment: 20 Aug 2026
Stayed in: Aug 2026
Amazing stay
Amazing hotel for families with kids of all ages ! Was very busy but still had a wonderful time with our Autistic son who also uses a wheelchair! Very wheelchair friendly Staff are all so lovely, made to feel very welcome! They all work so very hard! Cleaners never stop ! Tui rep was amazing, he was so very helpful! Absolutely loved our stay at this hotel but unfortunately I did not like the surroundings areas,walk to beach is to far and it's absolutely crazy in town and along promenade in the evenings, just far to hectic for me
Hotel response
Comment: 21 Aug 2026
Dear family,
Thank you for sharing your experience! We are so proud to ear that you felt so welcome and that our facilities made your stay easier, especially for your son. We truly appreciate your kind words about our hard-working staff and the TUI representative. We fully understand your comments regarding the surroundings; while Lloret's location is vibrant, we know it can be quite intense, so we are even happier to hear that you hotel provided the perfect refuge for you.
We look forward to welcoming you back very soon!
Best regards,
The Evenia Olympic Resort team.
Thank you for sharing your experience! We are so proud to ear that you felt so welcome and that our facilities made your stay easier, especially for your son. We truly appreciate your kind words about our hard-working staff and the TUI representative. We fully understand your comments regarding the surroundings; while Lloret's location is vibrant, we know it can be quite intense, so we are even happier to hear that you hotel provided the perfect refuge for you.
We look forward to welcoming you back very soon!
Best regards,
The Evenia Olympic Resort team.
Family traveller
Comment: 20 Aug 2026
Stayed in: Aug 2026
Worst hotel in Lloret de Mar
Is a very bad hotel, the photos don't look like it at all, they put things out from your room and towels at the pool itself by the staff, they treat you very badly here
Hotel response
Comment: 4 Sep 2026
Beste gast,
Het spijt ons zeer te vernemen dat uw ervaring met ons niet naar wens was.
Allereerst willen wij u bedanken voor het delen van uw feedback. Het spijt ons te horen dat u tijdens uw verblijf verschillen heeft opgemerkt tussen de foto's en de daadwerkelijke faciliteiten. Evenia Hotels beheert diverse hotels en biedt verschillende kamertypes aan; hierdoor kunnen de kenmerken en uitstraling variëren, afhankelijk van de specifieke locatie en de geboekte categorie.
Wat betreft uw opmerkingen over persoonlijke bezittingen en handdoeken: dit nemen wij zeer serieus. Onze protocollen staan onder geen beding toe dat persoonlijke eigendommen van gasten worden verplaatst of aangeraakt, tenzij dit volgens de vastgestelde procedures gebeurt. Mocht een dergelijk incident zich tijdens uw verblijf hebben voorgedaan, dan hadden wij het op prijs gesteld als u ons direct op de hoogte had gebracht, zodat we een onderzoek hadden kunnen instellen en gepast hadden kunnen reageren.
Wij betreuren het dat uw ervaring negatief was en danken u voor het delen van uw indrukken; deze helpen ons namelijk om te zien op welke punten wij kunnen blijven verbeteren.
Met vriendelijke groet,
**Het team van Evenia Hotels**
Het spijt ons zeer te vernemen dat uw ervaring met ons niet naar wens was.
Allereerst willen wij u bedanken voor het delen van uw feedback. Het spijt ons te horen dat u tijdens uw verblijf verschillen heeft opgemerkt tussen de foto's en de daadwerkelijke faciliteiten. Evenia Hotels beheert diverse hotels en biedt verschillende kamertypes aan; hierdoor kunnen de kenmerken en uitstraling variëren, afhankelijk van de specifieke locatie en de geboekte categorie.
Wat betreft uw opmerkingen over persoonlijke bezittingen en handdoeken: dit nemen wij zeer serieus. Onze protocollen staan onder geen beding toe dat persoonlijke eigendommen van gasten worden verplaatst of aangeraakt, tenzij dit volgens de vastgestelde procedures gebeurt. Mocht een dergelijk incident zich tijdens uw verblijf hebben voorgedaan, dan hadden wij het op prijs gesteld als u ons direct op de hoogte had gebracht, zodat we een onderzoek hadden kunnen instellen en gepast hadden kunnen reageren.
Wij betreuren het dat uw ervaring negatief was en danken u voor het delen van uw indrukken; deze helpen ons namelijk om te zien op welke punten wij kunnen blijven verbeteren.
Met vriendelijke groet,
**Het team van Evenia Hotels**
Very good location
Edificio Park, Carrer Senyora de Rossell, 35, Lloret de Mar, 17310, Spain|1.06 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
Hotel Evenia Olympic Park: FAQs
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