Aspasios Atocha Apartments
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Air conditioning
Airport shuttle
Non-smoking
Laundry
Kitchen
More about Aspasios Atocha Apartments
Aspasios Atocha Apartments
Aspasios Atocha Apartments features accommodation within 1.1 km of the centre of Madrid, with free WiFi, and a kitchen with a microwave, a toaster and a fridge. There is a private entrance at the aparthotel for the convenience of those who stay.
Reviews from 
Family traveller
Comment: 5 Oct 2025
Stayed in: Oct 2025
I couldn't ask for better
Apartment spotless, equipped with everything, appliances looked brand new; in the center of Madrid, convenient for visits and supermarkets.
Perfect organization, availability for emergencies (we had to extend checkout for health reasons, and they came to meet us).
I recommend it
Perfect organization, availability for emergencies (we had to extend checkout for health reasons, and they came to meet us).
I recommend it
Hotel response
Comment: 7 Oct 2025
Estimata Emanuela F,
Grazie di cuore per le sue bellissime parole! Siamo davvero felici di sapere che ha apprezzato la pulizia dell’appartamento, le sue dotazioni complete e la posizione centrale, ideale per visitare Madrid e avere tutto a portata di mano.
Ci fa particolarmente piacere sapere che ha trovato la nostra organizzazione perfetta e che il nostro team sia riuscito ad assisterla con disponibilità e comprensione nel momento in cui ha avuto necessità di prolungare il check-out. Per noi, la soddisfazione e il benessere dei nostri ospiti sono sempre la priorità.
La ringraziamo sinceramente per averci raccomandato e speriamo di avere presto il piacere di accoglierla nuovamente per un altro soggiorno impeccabile!
Cordiali saluti,
The Aspasios Team
Grazie di cuore per le sue bellissime parole! Siamo davvero felici di sapere che ha apprezzato la pulizia dell’appartamento, le sue dotazioni complete e la posizione centrale, ideale per visitare Madrid e avere tutto a portata di mano.
Ci fa particolarmente piacere sapere che ha trovato la nostra organizzazione perfetta e che il nostro team sia riuscito ad assisterla con disponibilità e comprensione nel momento in cui ha avuto necessità di prolungare il check-out. Per noi, la soddisfazione e il benessere dei nostri ospiti sono sempre la priorità.
La ringraziamo sinceramente per averci raccomandato e speriamo di avere presto il piacere di accoglierla nuovamente per un altro soggiorno impeccabile!
Cordiali saluti,
The Aspasios Team
Couple
Comment: 3 Mar 2024
Stayed in: Feb 2024
Very good option for a stay in Madrid - Poor soundproofing of the apartments
Excellent apartments, very comfortable, clean and complete to have a good stay.
The location is very good since it is walking distance from the Atocha train terminal and there is a Metro station two blocks away.
Very clean sheets and towels. The cleanliness of the apartment was very good in every sense.
The only big drawback (that's why I don't give it 5 points) is that there is no soundproofing between the apartments. You can hear everything that happens in the adjacent apartments.
It's a shame because it takes away from the atmosphere of tranquility.
The location is very good since it is walking distance from the Atocha train terminal and there is a Metro station two blocks away.
Very clean sheets and towels. The cleanliness of the apartment was very good in every sense.
The only big drawback (that's why I don't give it 5 points) is that there is no soundproofing between the apartments. You can hear everything that happens in the adjacent apartments.
It's a shame because it takes away from the atmosphere of tranquility.
Hotel response
Comment: 5 Mar 2024
Estimado 632gustavom,
Agradecemos sinceramente tu amable reseña y nos alegra saber que tu estadía en nuestros apartamentos en Madrid fue en general positiva. Nos esforzamos por ofrecer un entorno cómodo y limpio para nuestros huéspedes.
Lamentamos sinceramente cualquier inconveniente causado por la falta de insonorización entre los apartamentos. Apreciamos tus comentarios constructivos y tomaremos medidas para abordar este problema y mejorar la experiencia de nuestros huéspedes en el futuro.
Si decides visitarnos nuevamente, haremos todo lo posible para asegurarnos de que tu estancia sea aún más agradable.
Gracias por elegirnos y esperamos recibirte nuevamente en el futuro.
Atentamente,
Paola Marques
City Manager.
Agradecemos sinceramente tu amable reseña y nos alegra saber que tu estadía en nuestros apartamentos en Madrid fue en general positiva. Nos esforzamos por ofrecer un entorno cómodo y limpio para nuestros huéspedes.
Lamentamos sinceramente cualquier inconveniente causado por la falta de insonorización entre los apartamentos. Apreciamos tus comentarios constructivos y tomaremos medidas para abordar este problema y mejorar la experiencia de nuestros huéspedes en el futuro.
Si decides visitarnos nuevamente, haremos todo lo posible para asegurarnos de que tu estancia sea aún más agradable.
Gracias por elegirnos y esperamos recibirte nuevamente en el futuro.
Atentamente,
Paola Marques
City Manager.
Family traveller
Comment: 18 Feb 2024
Stayed in: Feb 2024
Hot water runs out
I stayed two nights in this place and the truth is that everything was ruined when I ran out of hot water while showering. They have an electrical system and there was simply no more water, bathing with cold water during the winter in Madrid is no joke. The only solution was that I had to wait between an hour and an hour and a half for the water to heat up. They cannot fail in such basic aspects. For the price, that problem is a scandal
Hotel response
Comment: 20 Feb 2024
Estimado rodrigohenriquezg,
Gracias por compartir tus percepciones con nosotros.
Lamentamos sinceramente los inconvenientes que experimentaste durante tu estancia en nuestro apartamento. Queremos explicarte que, en ocasiones, el suministro de agua caliente puede agotarse cuando varios huéspedes se duchan consecutivamente y por períodos prolongados. Esto se debe a que nuestros apartamentos utilizan un sistema de termo eléctrico, y si se supera su capacidad, puede llevar algún tiempo antes de que el agua caliente se restablezca.
Siempre intentamos transmitir esta información para que nuestros huéspedes estén al tanto. Además, queremos asegurarte que, tras tu partida, nuestro equipo de mantenimiento revisó el sistema de agua caliente y confirmó que todo funciona correctamente.
Lamentamos sinceramente cualquier inconveniente que esto haya causado durante tu estancia y agradecemos tus comentarios, ya que nos ayudan a mejorar nuestros servicios.
Saludos,
Paola Marques
City Manager.
Gracias por compartir tus percepciones con nosotros.
Lamentamos sinceramente los inconvenientes que experimentaste durante tu estancia en nuestro apartamento. Queremos explicarte que, en ocasiones, el suministro de agua caliente puede agotarse cuando varios huéspedes se duchan consecutivamente y por períodos prolongados. Esto se debe a que nuestros apartamentos utilizan un sistema de termo eléctrico, y si se supera su capacidad, puede llevar algún tiempo antes de que el agua caliente se restablezca.
Siempre intentamos transmitir esta información para que nuestros huéspedes estén al tanto. Además, queremos asegurarte que, tras tu partida, nuestro equipo de mantenimiento revisó el sistema de agua caliente y confirmó que todo funciona correctamente.
Lamentamos sinceramente cualquier inconveniente que esto haya causado durante tu estancia y agradecemos tus comentarios, ya que nos ayudan a mejorar nuestros servicios.
Saludos,
Paola Marques
City Manager.
Family traveller
Comment: 5 Nov 2023
Stayed in: Nov 2023
Everything you could need and enjoy during a stay in Madrid
Strategic position to reach the centre, very close to the Prado Museum and 25 minutes from Barajas airport.
Very efficient and intuitive check-in procedure.
All the information necessary for taking possession of the apartment and for checking in and out on the dedicated app.
Payment with pos in the reception of the structure.
Possibility of quick and very easy key duplication.
Cleanliness of the apartment good, kitchen equipment perfect.
Equipped with all necessary appliances: washing machine, dishwasher, TV, iron, microwave and oven. Crockery and pots.
Very comfortable and functional apartment.
Price in line with the service.
Description on the site and reality perfectly correspond.
I advise!
Very efficient and intuitive check-in procedure.
All the information necessary for taking possession of the apartment and for checking in and out on the dedicated app.
Payment with pos in the reception of the structure.
Possibility of quick and very easy key duplication.
Cleanliness of the apartment good, kitchen equipment perfect.
Equipped with all necessary appliances: washing machine, dishwasher, TV, iron, microwave and oven. Crockery and pots.
Very comfortable and functional apartment.
Price in line with the service.
Description on the site and reality perfectly correspond.
I advise!
Hotel response
Comment: 10 Nov 2023
Dear LaFlo80,
We can't thank you enough for your kind words about Aspasios Atocha Apartments.
Your review means a lot to us and makes us realize that our effort and service is rewarded with comments like yours! We hope to see you soon and, again, thank you.
Best Regards,
Paola
City Manager.
We can't thank you enough for your kind words about Aspasios Atocha Apartments.
Your review means a lot to us and makes us realize that our effort and service is rewarded with comments like yours! We hope to see you soon and, again, thank you.
Best Regards,
Paola
City Manager.
Family traveller
Comment: 19 Sep 2023
Stayed in: Sep 2023
If you want them to enter your room without your permission and threaten to throw you out, this is the place!!!
We stayed on September 23 for 3 nights, the last day we went to Toledo to spend the whole day. The hotel staff dialed my phone non-stop (luckily I had contracted a plan with data), I did not have good reception while I was on the tour trying to enjoy my vacation, they immediately wrote to me on WhatsApp to “wake me up” and tell me that They were going to charge me additional because THEY HAD ALREADY ENTERED AND my things were still there. I told them that my reservation was for one more night, to which they without thinking answered “NO” and that they had a reservation for someone else for that night. I wasn't even in Madrid, I couldn't go get my things, the biggest fear someone can have on a vacation, making a bad reservation and being left without a place to sleep. I go to the reservation AND I WAS RIGHT!!! I HAD RESERVED FOR AN ADDITIONAL NIGHT!!! HOW IS IT POSSIBLE THAT IT IS EASIER TO TERRIFIZE A GUEST THAN TO CHECK THE RESERVATIONS WELL!!! It's what they do!!!!! It's ridiculous!!! THEY SENT SOMEONE INTO THE ROOM THEY ENTERED WITHOUT CONSENT!! And if I had not had data, what!!? Do they take my things out of the room!? It seems like they realized their mistake until I sent the screenshot! A shame!!!
Hotel response
Comment: 5 Oct 2023
Estimado 11fedrap,
Agradecemos el tiempo que te has tomado para dejarnos tu comentario, ya que, apreciamos mucho la retroalimentación de nuestros huéspedes.
Muchas gracias por la sinceridad con que nos expones tu experiencia. Te pedimos disculpas por el servicio que manifiestas haber recibido. Ante tu comentario, nos damos cuenta de que podremos ofrecer una mejor experiencia, y tu reseña nos ayuda a seguir creciendo.
Ya he previsto reunirme con los profesionales del equipo que le atendieron, para revisar la situación ocurrida junto conmigo; y evaluaremos cómo poder evitar que suceda de nuevo algo similar.
Sin dudarlo, se ha tratado de una confusión y nuestro objetivo no ha sido de crear un mal momento o insatisfacción durante tus vacaciones en Madrid. Me gustaría agregar y aclarar que nunca sacaremos sus pertenencias del apartamento ya que este proceder, no forma parte de nuestros protocolos, y no sería respetuoso con nuestros clientes.
Te estamos muy agradecidos por tu estancia con nosotros y por la oportunidad que nos brindas de poder recibirte. Lamentamos enormemente no haber estado a la altura de nuestra reputación en esta ocasión y te pido disculpas nuevamente.
Realmente espero verte de regreso, y que puedas disfrutar una mejor experiencia con nosotros.
Saludos,
Paola Marques
City Manager
Agradecemos el tiempo que te has tomado para dejarnos tu comentario, ya que, apreciamos mucho la retroalimentación de nuestros huéspedes.
Muchas gracias por la sinceridad con que nos expones tu experiencia. Te pedimos disculpas por el servicio que manifiestas haber recibido. Ante tu comentario, nos damos cuenta de que podremos ofrecer una mejor experiencia, y tu reseña nos ayuda a seguir creciendo.
Ya he previsto reunirme con los profesionales del equipo que le atendieron, para revisar la situación ocurrida junto conmigo; y evaluaremos cómo poder evitar que suceda de nuevo algo similar.
Sin dudarlo, se ha tratado de una confusión y nuestro objetivo no ha sido de crear un mal momento o insatisfacción durante tus vacaciones en Madrid. Me gustaría agregar y aclarar que nunca sacaremos sus pertenencias del apartamento ya que este proceder, no forma parte de nuestros protocolos, y no sería respetuoso con nuestros clientes.
Te estamos muy agradecidos por tu estancia con nosotros y por la oportunidad que nos brindas de poder recibirte. Lamentamos enormemente no haber estado a la altura de nuestra reputación en esta ocasión y te pido disculpas nuevamente.
Realmente espero verte de regreso, y que puedas disfrutar una mejor experiencia con nosotros.
Saludos,
Paola Marques
City Manager
Excellent location
10 Calle del Marques de Toca, Lavapiés, Madrid, 28012, Spain|0.82 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets not allowed
Please inform Aspasios Atocha Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance. Please note that when booking a rate where payment is due before arrival, the property will send detailed payment instructions and a link to a secure payment platform. GROUPS: When booking 3 units or more, different conditions and additional supplements will apply. We offer several apartments within each category. While each apartment may vary slightly in terms of layout, design, and decoration, the number of bedrooms and bathrooms will always match the category you have booked.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
This hotel accepts the following payment methods:
Aspasios Atocha Apartments: FAQs
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