AYZ Javier Cabrini - Auto check-in Property
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Use of Existing Beds | Children require an extra bed to sleep in the room. |
Amenities
Wi-Fi
Parking
Non-smoking
Security
Fire extinguishers
Smoking areas
More about AYZ Javier Cabrini - Auto check-in Property
AYZ Javier Cabrini - Auto check-in Property
Located 1.8 km from IFEMA, AYZ Javier Cabrini - Auto check-in property provides accommodation with free WiFi in Madrid. The property is situated in the Hortaleza district.
Reviews from 
Anonymous traveller
Comment: 18 Feb 2026
Stayed in: Feb 2026
Not flexible check in and check outs really basic rooms but location is perfect
Solo traveller
FR
Comment: 5 Jun 2026
Stayed in: May 2026
Very disappointing experience with the AYZ chain
FRENCH (and Spanish afterwards) Attention: very disappointing experience with the AYZ chain
On May 23, 2026, I had reserved a night at the AYZ Javier Cabrini hotel in Madrid via Booking.com.
A few days before my arrival, I noticed that I had not received any of the essential elements to access this establishment operating on self check-in: no access code, no entry instructions, no link to open the doors.
I then attempted several times to contact the hotel. Without success.
The day before my stay, and on the same day, I also contacted Booking.com. The advisors indicated to me that they too were unable to reach the establishment.
In light of this situation, and considering that it is a hotel without a physical reception, I believed there was a real risk of being left without accommodation upon my arrival.
I therefore canceled my trip.
Result: €92.28 lost.
Neither the hotel nor Booking.com accepted to refund the reservation, despite the numerous efforts made before the date of the stay and despite the acknowledged difficulties in contacting the establishment.
Beyond the financial loss, it is mainly the feeling of abandonment that affects me. When a problem arises, one expects concrete assistance. In my case, I received none.
I let everyone form their own opinion, but for my part, after this experience, I will no longer book at an AYZ chain establishment and I will be extremely cautious in the future with "Partner Offer" deals offered on Booking.com.
_________
SPANISH: Attention: very disappointing experience with the AYZ chain
On May 23, 2026, I had a reservation for one night at the AYZ Javier Cabrini hotel in Madrid through Booking.com.
Several days before my arrival, I checked that I had not received any of the essential items to access this self check-in establishment: no access code, no entry instructions, and no link to open the doors.
I attempted to contact the hotel several times, without success.
The day before my stay and also on the same day of the reservation, I contacted Booking.com. The agents informed me that they were also unable to contact the establishment.
Given this situation, and considering that it is a hotel without a physical reception, I believed there was a real risk of finding myself without accommodation upon arrival.
Therefore, I decided to cancel my trip.
Result: €92.28 lost.
Neither the hotel nor Booking.com accepted to refund the reservation, despite the numerous efforts made before the stay date and the acknowledged difficulties in contacting the establishment.
Beyond the financial loss, what has affected me the most is the feeling of abandonment. When a problem arises, one expects to receive concrete help. In my case, I did not receive it.
Let each person draw their own conclusions, but as far as I am concerned, after this experience, I will not book at an AYZ chain establishment again and I will be extremely cautious in the future with "Partner Offer" reservations offered through Booking.com.
On May 23, 2026, I had reserved a night at the AYZ Javier Cabrini hotel in Madrid via Booking.com.
A few days before my arrival, I noticed that I had not received any of the essential elements to access this establishment operating on self check-in: no access code, no entry instructions, no link to open the doors.
I then attempted several times to contact the hotel. Without success.
The day before my stay, and on the same day, I also contacted Booking.com. The advisors indicated to me that they too were unable to reach the establishment.
In light of this situation, and considering that it is a hotel without a physical reception, I believed there was a real risk of being left without accommodation upon my arrival.
I therefore canceled my trip.
Result: €92.28 lost.
Neither the hotel nor Booking.com accepted to refund the reservation, despite the numerous efforts made before the date of the stay and despite the acknowledged difficulties in contacting the establishment.
Beyond the financial loss, it is mainly the feeling of abandonment that affects me. When a problem arises, one expects concrete assistance. In my case, I received none.
I let everyone form their own opinion, but for my part, after this experience, I will no longer book at an AYZ chain establishment and I will be extremely cautious in the future with "Partner Offer" deals offered on Booking.com.
_________
SPANISH: Attention: very disappointing experience with the AYZ chain
On May 23, 2026, I had a reservation for one night at the AYZ Javier Cabrini hotel in Madrid through Booking.com.
Several days before my arrival, I checked that I had not received any of the essential items to access this self check-in establishment: no access code, no entry instructions, and no link to open the doors.
I attempted to contact the hotel several times, without success.
The day before my stay and also on the same day of the reservation, I contacted Booking.com. The agents informed me that they were also unable to contact the establishment.
Given this situation, and considering that it is a hotel without a physical reception, I believed there was a real risk of finding myself without accommodation upon arrival.
Therefore, I decided to cancel my trip.
Result: €92.28 lost.
Neither the hotel nor Booking.com accepted to refund the reservation, despite the numerous efforts made before the stay date and the acknowledged difficulties in contacting the establishment.
Beyond the financial loss, what has affected me the most is the feeling of abandonment. When a problem arises, one expects to receive concrete help. In my case, I did not receive it.
Let each person draw their own conclusions, but as far as I am concerned, after this experience, I will not book at an AYZ chain establishment again and I will be extremely cautious in the future with "Partner Offer" reservations offered through Booking.com.
Anonymous traveller
Comment: 29 Apr 2026
Stayed in: Apr 2026
Convenient next to metro station.
No facilities at hotel but matches the cost.
Only issue that all info regarding check in etc was in spanish only
No facilities at hotel but matches the cost.
Only issue that all info regarding check in etc was in spanish only
Anonymous traveller
Comment: 25 Apr 2026
Stayed in: Apr 2026
I had the worst check in experience in my life! The number on the wall wasn’t available all the time.
Couple
Comment: 12 Apr 2026
Stayed in: Apr 2026
Anguish
We're going for points because it's gonna get long.
First, it says that access is simple. Listen, 20 minutes clock on the door until we got an email at 15:20 where we finally got access.
Secondly, that the access of the doors is only by phone and you do not have any pin or any code leaves much to be desired because you can run out of battery and a long etc, in addition to adding that in the day we wanted to access the room and the page fell and ran out of service and we were in the street waiting for the page to load until he felt like it.
Third, once we accessed the room consists of 4 walls and a bed with the window as if to make the amago of spaciousness but that I remain in the attempt. There is no television or paper left inside or anything, just two plastic cups if you are inspired to go down to the first floor to get water that if you are thirsty you have to take a taxi to get there. I also don't want a villa because I know it's a hostel but a little more put the rooms would have been nice.
Fourth, there were two bathrooms that were shared, that was already known when booking, what I really expected is that there was an individual towel per room to go to the bathroom and when you leave the shower put it because in that towel has been put the neighbor and king if you neglect and that makes you feel dirty. On the other hand the shower does not consist of artichoke so you have to be an athlete in pole jump so that you do not give the first water to minus four degrees.
And last but not least, 61 euros a night plus 15 euros for staying until 14:00 that just arrive at 14:00 do not let you unlock the doors. For me it's not worth the amount for what they offer
First, it says that access is simple. Listen, 20 minutes clock on the door until we got an email at 15:20 where we finally got access.
Secondly, that the access of the doors is only by phone and you do not have any pin or any code leaves much to be desired because you can run out of battery and a long etc, in addition to adding that in the day we wanted to access the room and the page fell and ran out of service and we were in the street waiting for the page to load until he felt like it.
Third, once we accessed the room consists of 4 walls and a bed with the window as if to make the amago of spaciousness but that I remain in the attempt. There is no television or paper left inside or anything, just two plastic cups if you are inspired to go down to the first floor to get water that if you are thirsty you have to take a taxi to get there. I also don't want a villa because I know it's a hostel but a little more put the rooms would have been nice.
Fourth, there were two bathrooms that were shared, that was already known when booking, what I really expected is that there was an individual towel per room to go to the bathroom and when you leave the shower put it because in that towel has been put the neighbor and king if you neglect and that makes you feel dirty. On the other hand the shower does not consist of artichoke so you have to be an athlete in pole jump so that you do not give the first water to minus four degrees.
And last but not least, 61 euros a night plus 15 euros for staying until 14:00 that just arrive at 14:00 do not let you unlock the doors. For me it's not worth the amount for what they offer
Location
4 Calle Santa Francisca Javier Cabrini, Hortaleza, Madrid, 28043, Spain|7.48 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Children require an extra bed to sleep in the room.
Please contact the hotel for details about adding extra beds.
AYZ Javier Cabrini - Auto check-in Property: FAQs
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