NH Collection Madrid Palacio de Tepa

Name: NH Collection Madrid Palacio de Tepa
Address: San Sebastián, 2, Cortes, Madrid, 28012, Spain, Madrid, Community of Madrid, 28012, Spain

+ 86

Find the best hotel in Madrid for your dates, by price or preference

Compare deals for NH Collection Madrid Palacio de Tepa across hundreds of sites, all in one place

Look out for a deal with free cancellation or excellent ratings

Compare rooms and prices

We compare 100s of sites to get you the best deal

We compare 100s of sites to get you the best deal

Fast facts

Check in from:	15:00
Check out before:	12:00
Pets	Pets allowed with an extra charge

Amenities

Wi-Fi

Parking

Air conditioning

Airport shuttle

Fitness centre

Front desk 24 hour

More about NH Collection Madrid Palacio de Tepa

NH Collection Madrid Palacio de Tepa

Set in a restored, 19th-century palace, NH Collection Madrid Palacio de Tepa offers a 24-hour gym, free WiFi and on-site restaurant. Puerta del Sol is 350 metres away. Elegant, spacious rooms come with a flat-screen TV, air conditioning and a...

Reviews from

Mentioned by travellers

Business traveller

Comment: 4 Sep 2026

Stayed in: Aug 2026

Great hotel

Great service. Perfect area. Big room. Good food. Highly recommended hotel in Barrio de las Letras, Madrid.

Couple

Comment: 5 Sep 2026

Stayed in: Aug 2026

I almost got robbed in front of hotel

The hotel was beautiful, clean, elegant, and centrally located. First off I arrived at 3pm check-in time, room was not ready. Because I’m a platinum Amex member they gave me upgrade after waiting at bar. Front dest women was very cold, rude in my opinion. Next day when I went outside of hotel for fresh air, I almost got robbed/kidnapped ! In day time and next to hotel. 2 men grabbed me by my wrist my very expensive Rolex watch claiming to be undercover police men. I screamed fought back and insisted to go inside hotel if they wanted to search me/ talk to me. I basically dragged the guy holding on to my Rolex inside hotel. Inside they flashed a paper badge to front desk . Not once did security come and verify or front desk . They went through my purse etc. But what concerned me was the lack of security. These men literally tried to steal my watch and wouldn’t physically let go of me . I doubt that’s how the police act towards a tourist in a high end hotel. Not until I called Amex to explain what happened did the hotel security come talk to me. Worst experience of my life !!! Either the hotel is on on it alerting thieves.
Or they simply don’t care about their clients . I will never stay there again . So disappointed,

Family traveller

Comment: 2 Sep 2026

Stayed in: Aug 2026

Our stay in Madrid.

We loved the location nd enjoyed the service. They were attentive to all our requirements, gave great suggestions for us when we asked them and the two ladies at the Concierge desk Lily and Nouri were excellent.
The Staff too , at breakfast and house keeping and the front desk were all very helpful and gracious .

Hotel response

Comment: 3 Sep 2026

Dear valued guest,
Thank you for sharing your feedback and for choosing to stay with us. We are delighted to know you enjoyed our location and received attentive service throughout your visit.
It is wonderful to hear that our concierge team, as well as our colleagues at breakfast, housekeeping, and the front desk, contributed to a memorable stay. Your recognition reinforces our commitment to thoughtful hospitality and guest-focused care.
We appreciate your support and look forward to welcoming you back for another excellent experience.
Best regards,

Couple

Comment: 28 Aug 2026

Stayed in: Aug 2026

Upscale in a great location

Delightful stay, professional and welcoming staff, lovely room. Location is excellent. The plaza offers lots of food options to enjoy the Madrid lifestyle .

Hotel response

Comment: 29 Aug 2026

Dear valued guest,
Thank you for sharing your positive experience. We are delighted to know our team’s hospitality, comfortable accommodations, and convenient location contributed to an enjoyable stay.
It is wonderful that you found the nearby dining options and the area’s atmosphere so appealing. Providing a welcoming environment and thoughtful service is central to our values.
We appreciate your support and look forward to welcoming you again soon.
Best regards,

Anonymous traveller

Comment: 20 Aug 2026

Stayed in: Aug 2026

Excellent location and clean hotel. The staff was amazing. Breakfast in the morning was a plus, with a great selection of food.

Excellent location

4.9

San Sebastián, 2, Cortes, Madrid, 28012, Spain|0.31 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Pets

Pets allowed with an extra charge

Important information about the city

Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.

Extra beds

Please contact the hotel for details about adding extra beds.