HL Miraflor Suites Hotel
+ 95
Find the best hotel in Maspalomas for your dates, by price or preference
Compare deals for HL Miraflor Suites Hotel across hundreds of sites, all in one place
Look out for a deal with free cancellation or excellent ratings
Compare rooms and prices
We compare 100s of sites to get you the best deal
Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Air conditioning
Airport shuttle
Pool
Front desk 24 hour
Restaurant
More about HL Miraflor Suites Hotel
HL Miraflor Suites Hotel
Located in the heart of Playa del Inglés, HL Miraflor Suites is a 4-star resort designed for couples, families and solo travellers seeking luxury and comfort in equal measure.
Reviews from 
Couple
Comment: 26 Jul 2026
Pleasant stay
We stayed for a week half board in one of the older bungalows. On arrival we were greeted by Stefan. He was so lovely and welcoming we immediately felt at ease. All the reception staff were kind and helpful throughout our stay despite them having to deal with a number of difficult people. Their profesionalism really stood out.
The food was fine and we could always find something we liked at breakfast and dinner.
The older style bungalows are ready for an update but the bed and pillows were very comfy, the aircon was good and we had everything we needed (apart from a kettle).
The pools were nice and there were plenty of sunbeds but not enough umbrellas so it was umbrella wars by 11am. We arent in to loud animation so found this irritating as we just prefer a bit of back ground music. For this reason we would book to stay adult only next time where we could have used that pool. Lots of people were enjoying the animation though. Nacho did stop by for a chat and he really is as lovely as id read in the reviews before our stay.
The only big problem during our stay was with a couple of bar staff. Whilst drink prices are reasonable sometimes they decide to upgrade your drinks or charge extra. This happened after id tipped a barman generously and suddenly my drink prices jumped up. After we said something they got a bit funny with us. No need for that.
Overall we had a good stay and found the majority of staff to be very hardworking, polite and friendly. The location was perfect for Yumbo, not too far from the beaches and there are loads of nice bars and restaurants in the area. We would stay again but next time we would pay extra to stay in the adult only area for a bit more peace
The food was fine and we could always find something we liked at breakfast and dinner.
The older style bungalows are ready for an update but the bed and pillows were very comfy, the aircon was good and we had everything we needed (apart from a kettle).
The pools were nice and there were plenty of sunbeds but not enough umbrellas so it was umbrella wars by 11am. We arent in to loud animation so found this irritating as we just prefer a bit of back ground music. For this reason we would book to stay adult only next time where we could have used that pool. Lots of people were enjoying the animation though. Nacho did stop by for a chat and he really is as lovely as id read in the reviews before our stay.
The only big problem during our stay was with a couple of bar staff. Whilst drink prices are reasonable sometimes they decide to upgrade your drinks or charge extra. This happened after id tipped a barman generously and suddenly my drink prices jumped up. After we said something they got a bit funny with us. No need for that.
Overall we had a good stay and found the majority of staff to be very hardworking, polite and friendly. The location was perfect for Yumbo, not too far from the beaches and there are loads of nice bars and restaurants in the area. We would stay again but next time we would pay extra to stay in the adult only area for a bit more peace
Family traveller
Comment: 17 Jul 2026
Lovely family holiday
Stayed at the miraflor suites in one of the older bungalows. Can't fault the staff on reception, they extended our room a few hours after check out due to a family member with medical issues, check out is 11am and we were able to keep the room til 1pm, pick up to airport was 5pm, reception has a shower and luggage storage for those with later pick ups. (They had 22 people checking in so couldn't extend any longer than 1pm) Room cleaned everyday, clean towels everyday if we needed them, restaurant staff great, food was ok, great selection at breakfast, although no honey for the yoghurt. Snack bar is burgers, hotdogs and pizza, lunch and dinner selection was ok. Soft drinks, Amstel beer and wine on tap, didn't try the cocktails so can't comment on that. You can tell the spirits are either not very strong or watered down.
3 pools 1 of which is the kids pool, lots of sun loungers available, you have to be quick though to get a brolly. The pool area on one of the days was quite dirty, there were empty cups, fag buts and spilt drinks , but overall pool area was good. The only con I have is the older bungalows need a good update - there were cracks on the ceiling, the tiles in our shower were cracked, the seal around the shower screen was dirty, the lock on our bathroom door was broke, I'd recommend upgrading to one of the newer bungalows for anyone coming. If we come again we'll be booking the adults only area with swim up pool. Yumbo centre is a 7 min walk away, playa del ingles beach about a 10 mins walk away. The lucky lucky men don't really bother you too much, once you've said "no thank you" they walk off. I wouldn't class this as 4* due to the older bungalows being so dated, overall though, a good hotel. The grounds are lovely, some peahens and a few cats about. There are safes in the older bungalows, pay a deposit at reception. The sockets in the older bungalows are the 2 pin ones, not sure about the newer ones.
3 pools 1 of which is the kids pool, lots of sun loungers available, you have to be quick though to get a brolly. The pool area on one of the days was quite dirty, there were empty cups, fag buts and spilt drinks , but overall pool area was good. The only con I have is the older bungalows need a good update - there were cracks on the ceiling, the tiles in our shower were cracked, the seal around the shower screen was dirty, the lock on our bathroom door was broke, I'd recommend upgrading to one of the newer bungalows for anyone coming. If we come again we'll be booking the adults only area with swim up pool. Yumbo centre is a 7 min walk away, playa del ingles beach about a 10 mins walk away. The lucky lucky men don't really bother you too much, once you've said "no thank you" they walk off. I wouldn't class this as 4* due to the older bungalows being so dated, overall though, a good hotel. The grounds are lovely, some peahens and a few cats about. There are safes in the older bungalows, pay a deposit at reception. The sockets in the older bungalows are the 2 pin ones, not sure about the newer ones.
Hotel response
Comment: 21 Jul 2026
Dear I6032VAemmaf,
Thank you for taking the time to share such a detailed review of your stay at HL Miraflor Suites.
We are delighted to hear that you and your family enjoyed your holiday and that our reception team was able to assist with a later departure arrangement to make your journey home more comfortable. We are also pleased that you appreciated the daily housekeeping service, our restaurant team and the convenient facilities available for guests with late departures.
It is wonderful to know that you enjoyed the location of the hotel, the gardens and the pool areas, as well as the easy access to nearby attractions and the beach.
At the same time, we appreciate your constructive comments regarding the older bungalows and certain maintenance details. Guest feedback such as yours is very valuable and helps us identify areas where improvements can continue to be made. We also thank you for sharing your observations regarding the pool area and food and beverage offerings.
We are pleased that, despite some aspects not fully meeting your expectations, you had an enjoyable stay overall and would consider returning in the future.
Thank you once again for choosing HL Miraflor Suites. We hope to welcome you back for another family holiday soon.
Kind regards,
HL Miraflor Suites Team
Thank you for taking the time to share such a detailed review of your stay at HL Miraflor Suites.
We are delighted to hear that you and your family enjoyed your holiday and that our reception team was able to assist with a later departure arrangement to make your journey home more comfortable. We are also pleased that you appreciated the daily housekeeping service, our restaurant team and the convenient facilities available for guests with late departures.
It is wonderful to know that you enjoyed the location of the hotel, the gardens and the pool areas, as well as the easy access to nearby attractions and the beach.
At the same time, we appreciate your constructive comments regarding the older bungalows and certain maintenance details. Guest feedback such as yours is very valuable and helps us identify areas where improvements can continue to be made. We also thank you for sharing your observations regarding the pool area and food and beverage offerings.
We are pleased that, despite some aspects not fully meeting your expectations, you had an enjoyable stay overall and would consider returning in the future.
Thank you once again for choosing HL Miraflor Suites. We hope to welcome you back for another family holiday soon.
Kind regards,
HL Miraflor Suites Team
Family traveller
Comment: 16 Jul 2026
Not the best experience.
A recent stay at HL Miraflor left us extremely disappointed. The manager chose to ignore my disability and request to keep the room on for a late check out.
I had previously emailed the hotel months prior to our stay to inform them of my life threatening diagnosis and all that went with it and the importance of why this was needed.
I was told that this would of course be considered. However once there the hotel manager said the hotel was fully booked and that there was no possibility of this which I accepted.
To then find out that there was at least 2 other rooms with no disabilities that were able to keep their rooms on and yes I spoke to them and they were given them no problem. Which seems highly unfair.
I think the manager just does not support disabilities at his hotel. I find this absolutely unacceptable as he knew that he could have accommodated this but chose not too.
I also asked if we could pay extra to stay in a swim up room instead and he said no as it would be a minimum of 3 nights despite us already with them for 9 days and this would be at a cost of 600 euros. Again I think it was he just didn’t want to help. In my opinion this is not a hotel that supports disability.
On a more positive note the animation staff make this hotel they are so positive and full of energy.
The majority of the bar staff are lovely, however there was a female and male bar staff preferring to serve those paying than those all inclusive and they got much nicer and chilled drinks. Whereas all inclusive got the warm thick cocktails, the jugs had clearly been out in the sun a lot of the day.
The food - there was something for everyone. The chefs and waiters worked hard.
The room was dirty, floor filthy and spilt drink on table in bed area and ants inside close to where the drink had spilt. I cleaned this up which helped but left a tiny area to see if the cleaners would clean it during our stay and they never did it remained dirty. The bedding and toilet was thankfully clean. But the shower area smelt like sewerage. The air con did not work for the first 5 days of our stay and we were blamed for this. Told we had it on winter mode. We asked numerous times for help with this until finally someone from maintenance sorted it for us. In our room there was no storage so we had to live out of our cases despite paying for a superior bungalow.
Would we stay again absolutely not.
I had previously emailed the hotel months prior to our stay to inform them of my life threatening diagnosis and all that went with it and the importance of why this was needed.
I was told that this would of course be considered. However once there the hotel manager said the hotel was fully booked and that there was no possibility of this which I accepted.
To then find out that there was at least 2 other rooms with no disabilities that were able to keep their rooms on and yes I spoke to them and they were given them no problem. Which seems highly unfair.
I think the manager just does not support disabilities at his hotel. I find this absolutely unacceptable as he knew that he could have accommodated this but chose not too.
I also asked if we could pay extra to stay in a swim up room instead and he said no as it would be a minimum of 3 nights despite us already with them for 9 days and this would be at a cost of 600 euros. Again I think it was he just didn’t want to help. In my opinion this is not a hotel that supports disability.
On a more positive note the animation staff make this hotel they are so positive and full of energy.
The majority of the bar staff are lovely, however there was a female and male bar staff preferring to serve those paying than those all inclusive and they got much nicer and chilled drinks. Whereas all inclusive got the warm thick cocktails, the jugs had clearly been out in the sun a lot of the day.
The food - there was something for everyone. The chefs and waiters worked hard.
The room was dirty, floor filthy and spilt drink on table in bed area and ants inside close to where the drink had spilt. I cleaned this up which helped but left a tiny area to see if the cleaners would clean it during our stay and they never did it remained dirty. The bedding and toilet was thankfully clean. But the shower area smelt like sewerage. The air con did not work for the first 5 days of our stay and we were blamed for this. Told we had it on winter mode. We asked numerous times for help with this until finally someone from maintenance sorted it for us. In our room there was no storage so we had to live out of our cases despite paying for a superior bungalow.
Would we stay again absolutely not.
Hotel response
Comment: 21 Jul 2026
Dear B9922EGjuliew,
Thank you for taking the time to share your detailed feedback.
We are genuinely sorry to learn that your experience did not meet your expectations, particularly regarding your late check-out request and the support you felt you received during your stay. We understand how important comfort and flexibility can be, especially when travelling with specific health considerations, and we regret that you left feeling disappointed.
We also apologise for the issues you experienced with your room, including cleanliness concerns, the air conditioning and the lack of storage space. We understand how frustrating these situations can be and regret the inconvenience they caused during your holiday.
At the same time, we sincerely appreciate your positive comments regarding our animation team, bar staff, chefs and restaurant team. We are delighted that their efforts helped create some positive moments during your stay, and we will be pleased to share your kind words with them.
Thank you as well for your feedback regarding the food and beverage service. Guest observations are important to us and help us better understand where improvements may be needed.
We value all feedback, as it allows us to review our services and guest experience from different perspectives. Thank you for sharing both the positive and negative aspects of your stay.
Kind regards,
HL Mirfalor Suites Team
Thank you for taking the time to share your detailed feedback.
We are genuinely sorry to learn that your experience did not meet your expectations, particularly regarding your late check-out request and the support you felt you received during your stay. We understand how important comfort and flexibility can be, especially when travelling with specific health considerations, and we regret that you left feeling disappointed.
We also apologise for the issues you experienced with your room, including cleanliness concerns, the air conditioning and the lack of storage space. We understand how frustrating these situations can be and regret the inconvenience they caused during your holiday.
At the same time, we sincerely appreciate your positive comments regarding our animation team, bar staff, chefs and restaurant team. We are delighted that their efforts helped create some positive moments during your stay, and we will be pleased to share your kind words with them.
Thank you as well for your feedback regarding the food and beverage service. Guest observations are important to us and help us better understand where improvements may be needed.
We value all feedback, as it allows us to review our services and guest experience from different perspectives. Thank you for sharing both the positive and negative aspects of your stay.
Kind regards,
HL Mirfalor Suites Team
Family traveller
Comment: 16 Jul 2026
Vacation
We had a pleasant stay at this hotel with a family atmosphere. The bungalows are spacious and all located near the pool and the restaurant, which makes getting around very easy. Ours was a bit old, but it was very clean and well-maintained.
The pool is nice, but unfortunately there is a lack of umbrellas compared to the number of lounge chairs available, which can be bothersome in the middle of the day.
The entertainment team is very friendly and the activities offered are well-balanced: there are enough to keep those who wish to participate busy, without being intrusive.
On the other hand, the main weak point concerns the dining, which is quite disappointing for a 4-star hotel. The breakfast is very repetitive and the pastries are mass-produced. For the other meals, the dishes are sometimes varied, but they often lack seasoning and flavor. The overall quality of the food unfortunately did not convince us, which is a shame because the rest of the services are quite satisfactory.
The pool is nice, but unfortunately there is a lack of umbrellas compared to the number of lounge chairs available, which can be bothersome in the middle of the day.
The entertainment team is very friendly and the activities offered are well-balanced: there are enough to keep those who wish to participate busy, without being intrusive.
On the other hand, the main weak point concerns the dining, which is quite disappointing for a 4-star hotel. The breakfast is very repetitive and the pastries are mass-produced. For the other meals, the dishes are sometimes varied, but they often lack seasoning and flavor. The overall quality of the food unfortunately did not convince us, which is a shame because the rest of the services are quite satisfactory.
Hotel response
Comment: 21 Jul 2026
Cher/Chère RoxaneTo32,
Merci beaucoup d’avoir pris le temps de partager votre expérience suite à votre séjour parmi nous.
Nous sommes ravis de lire que vous avez passé d’agréables vacances et que vous avez apprécié l’ambiance familiale de l’hôtel. Nous sommes également heureux que la disposition des bungalows, la propreté des installations ainsi que le travail de notre équipe d’animation aient contribué à rendre votre séjour agréable.
Nous vous remercions également pour votre remarque concernant les parasols autour de la piscine. Les commentaires de nos clients sont précieux et nous aident à identifier les points pouvant être améliorés afin d’offrir une expérience toujours plus confortable.
Nous regrettons cependant que notre offre de restauration n’ait pas pleinement répondu à vos attentes. Nous prenons bonne note de vos observations concernant la variété du petit-déjeuner ainsi que l’assaisonnement et la qualité perçue de certains plats. Les retours de nos clients sont essentiels pour nous permettre d’évaluer et d’améliorer continuellement nos services.
Merci encore pour votre avis équilibré et constructif. Nous espérons avoir le plaisir de vous accueillir à nouveau lors d’un prochain séjour.
Cordialement,
HL MIraflor Suites equipe
Merci beaucoup d’avoir pris le temps de partager votre expérience suite à votre séjour parmi nous.
Nous sommes ravis de lire que vous avez passé d’agréables vacances et que vous avez apprécié l’ambiance familiale de l’hôtel. Nous sommes également heureux que la disposition des bungalows, la propreté des installations ainsi que le travail de notre équipe d’animation aient contribué à rendre votre séjour agréable.
Nous vous remercions également pour votre remarque concernant les parasols autour de la piscine. Les commentaires de nos clients sont précieux et nous aident à identifier les points pouvant être améliorés afin d’offrir une expérience toujours plus confortable.
Nous regrettons cependant que notre offre de restauration n’ait pas pleinement répondu à vos attentes. Nous prenons bonne note de vos observations concernant la variété du petit-déjeuner ainsi que l’assaisonnement et la qualité perçue de certains plats. Les retours de nos clients sont essentiels pour nous permettre d’évaluer et d’améliorer continuellement nos services.
Merci encore pour votre avis équilibré et constructif. Nous espérons avoir le plaisir de vous accueillir à nouveau lors d’un prochain séjour.
Cordialement,
HL MIraflor Suites equipe
Couple
Comment: 12 Jul 2026
Just excellent!
We have just stayed at this hotel and wow we have been so impressed! We have travelled to many destinations in Spain and this hotel has the friendliest staff we have ever experienced. Every day we were greeted with smiles and we felt so welcome. The food was great, we are both quite fussy and we always found there were lots of choices and extremely tasty too. The animation team were also excellent, they tried to get people involved but weren’t pushy. They just genuinely wanted you to have an enjoyable holiday. We were also really impressed with our room. We booked with Jet 2 and they only had a standard bungalow available which I was a bit disappointed about as I was hoping to book a superior one. However, when we arrived we were pleasantly surprised by our bungalow and we loved its location in a quiet corner of the resort. We would definitely return to this hotel if we were back in Gran Canaria.
Hotel response
Comment: 15 Jul 2026
Dear melhP4924DR,
Thank you very much for your wonderful review.
We are delighted to hear that you had such an enjoyable stay with us and that your experience exceeded your expectations. It is especially rewarding to know that the friendliness of our team made such a positive impression on you. Creating a welcoming atmosphere for our guests is one of our highest priorities, and your kind words are greatly appreciated.
We are also pleased that you enjoyed the variety and quality of our food offerings and that you were able to find plenty of options throughout your stay. Your compliments regarding our animation team are equally appreciated. We will be delighted to share your comments with them, as they work hard to create a fun and enjoyable holiday experience for all our guests.
It is wonderful to know that your bungalow pleasantly surprised you and that you enjoyed its peaceful location within the resort. We are very happy that the accommodation contributed positively to your holiday.
Thank you once again for your kind recommendation and for choosing our hotel. We would be delighted to welcome you back should your travels bring you to Gran Canaria again.
Kind regards,
HL Miraflor Suites Team
Thank you very much for your wonderful review.
We are delighted to hear that you had such an enjoyable stay with us and that your experience exceeded your expectations. It is especially rewarding to know that the friendliness of our team made such a positive impression on you. Creating a welcoming atmosphere for our guests is one of our highest priorities, and your kind words are greatly appreciated.
We are also pleased that you enjoyed the variety and quality of our food offerings and that you were able to find plenty of options throughout your stay. Your compliments regarding our animation team are equally appreciated. We will be delighted to share your comments with them, as they work hard to create a fun and enjoyable holiday experience for all our guests.
It is wonderful to know that your bungalow pleasantly surprised you and that you enjoyed its peaceful location within the resort. We are very happy that the accommodation contributed positively to your holiday.
Thank you once again for your kind recommendation and for choosing our hotel. We would be delighted to welcome you back should your travels bring you to Gran Canaria again.
Kind regards,
HL Miraflor Suites Team
Very good location
C. Timple, 4, Maspalomas, Maspalomas, 35100, Spain|1.89 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
1 years old and under
Free
Pets not allowed
Breakfast available
Breakfast options
Continental breakfast
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests are kindly requested to inform the hotel in advance of their estimated time of arrival. This can be noted in the Comments Box during booking or by contacting the property using the contact details found on the booking confirmation. American Express is not accepted as a method of payment. Premium All Inclusive (Adults Only Area) : Available exclusively for Junior Suite, Junior Suite Superior, and Suite in the adults-only area. Includes a gold wristband with access to premium drinks in the exclusive zone. Opening hours: Drinks: 10:00–23:00 (adults-only bar) Lunch: 13:00–15:00 (buffet at Miraflor area, family zone)
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
This hotel accepts the following payment methods:
Cash
HL Miraflor Suites Hotel: FAQs
Need flights or a car for your trip?
Did you know we can help you plan the rest of your trip? Get exclusive deals and great rates for flights and car hire.Flights
Car hire in Maspalomas