Bungalows Playa Limones
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
More about Bungalows Playa Limones
Bungalows Playa Limones
These cheerful bungalows are set around a fabulous outdoor pool and just metres away from the beautiful Flamingo beach as well as only a short walk to the commercial centre.
Comment: 9 Aug 2026
Stayed in: Jul 2026
Well worth the cost, give it a try!
Comment: 14 Jul 2026
Stay clear of playa limones bungalows playa blanca a big health and safety risk
I immediately reported the incident to the receptionist. Her initial reaction was to put her head in her hands and say, "I can't believe this." She explained that she would need to call someone in. When the maintenance staff arrived, they saw the extent of the flooding and sewage contamination and offered us Room 25.
We went to inspect the room, but guests staying next door in Room 26 informed us that their parents had already been moved out of Room 25 because it smelled strongly of sewage. I returned to reception and declined the room. The receptionist stated that it was the only room available. I explained that I would not sleep in a room that smelled of sewage, as I considered it a serious health and safety risk. I said that if no suitable room was available, I would remain in reception. I was then told that this was not possible because reception needed to be locked overnight.
A short time later, a lady whom I believe was the cleaning manager arrived and said another room was available. She took hold of my wife's arm and hurried her towards the room. However, my wife had suffered a slight back injury when she slipped and was unable to walk that quickly. We were shown Room 68, which did not smell of sewage, and we agreed to move there.
I asked if we could collect the fan we had brought with us on holiday, but we were told to leave all of our belongings behind. Instead, the hotel collected a fan from reception and brought it to our new room. It was approximately 12:15 am before we finally had somewhere suitable to sleep.
Before leaving, staff told us to attend reception at 9:00 am the following morning to meet the hotel director. We did so, only to be told that the director was not there. My wife expressed her frustration, and I asked her to remain quiet while I spoke with reception. We were then told to return between 11:00 am and 11:15 am. We waited until approximately 12:45 pm to allow extra time, but were then informed that the director was too busy to see us. Instead, we were handed a complaint form, which we completed and returned immediately.
By this stage, nobody had apologised for the incident. We were particularly shocked that, on the night of the flooding, the hotel did not even offer us drinking water. Instead, other guests showed us far more kindness by offering tea, water and assistance. As all of our belongings remained in the contaminated room, I was left wearing only a pair of shorts, while my wife had only shorts and a T-shirt. We remained in those clothes until the cleaners were eventually able to retrieve our belongings.
On Monday morning at approximately 10:30 am, we returned to reception to ask if the director would now meet with us. The director came out and immediately began accusing us of being rude to staff and disruptive. I asked whether we could move somewhere more private, as this conversation was taking place in front of other guests, but she refused and continued making accusations. Every time I attempted to explain what had happened, I was interrupted. Eventually, I told her that I would pursue the matter when I returned to the UK and make a formal complaint.
It became clear why some members of the reception team behaved in such an arrogant and dismissive manner, as this attitude appeared to come directly from the hotel's management.
The only guests we spoke to about the incident were a young couple with three children who were staying in the room that had previously been flooded with water and sewage. We felt it was only right to make them aware of the situation so they could make informed decisions regarding their children's health and safety.
The hotel's response to our complaint contains factual inaccuracies. They claim they provided us with a fan, when in reality we had brought our own fan on holiday and were prevented from retrieving it initially. They also state that we were upgraded to Room 68. This is incorrect. Our original accommodation, Room 42, already had a pool view, so moving us to another pool view room cannot reasonably be described as an upgrade.
Although Room 68 was a self catering apartment, the kitchen was so dirty and unhygienic that we were unwilling to prepare or eat food there. We chose not to raise this issue during our stay because, following our previous interactions with management, we were concerned about the response we might receive. However, we have taken photographs, which we are enclosing with this complaint. These show, among other things, a rusty toaster, cupboards held together with tape and kitchen units that were in an extremely poor condition. In our opinion, this also represents a significant health and safety concern.
In addition, after the sewage flooding occurred, drainage contractors attended the hotel on three separate occasions attempting to clear the drains. We personally witnessed them removing fine tree roots from the drainage system, which appeared to have grown into the drains in search of water.
We are both in our late sixties and know how to conduct ourselves appropriately, particularly when dealing with difficult situations. We have been regular customers of Loveholidays and expected considerably more support and understanding than we have received. Instead, it appears that the hotel's version of events has simply been accepted without proper investigation.
We have no reason to exaggerate or invent events. Everything outlined in this letter is a truthful account of what happened, and we have supporting photographs to accompany our complaint.
Given the seriousness of the incident, the health risks involved and the unacceptable way we were treated, I ask that Loveholidays thoroughly investigate this matter and provide a full response explaining what action will be taken.
We followed all procedures but loveholidays seem to think it is okay to be flooded by sewers and also okay to be put in a room were it was not fit to eat in there it looked like they found the kitchen in a skip see photos and they say this a 3 star hotel I would say it was a 1 star if you are lucky only good thi g was it was close to a nice beach and amenities
Comment: 4 Sep 2026
Stayed in: Sep 2026
A wonderful stay.
Great location as literally 2 mins to a lovely little beach with few restaurants and supermarket. Great Chinese there too. You can walk to the main area in about 15 mins. Lots of restaurants and great beaches. Marina Rubicón is very nice more upmarket and can walk along the front there within half an hour or get a cab for €4.
The only reason I haven’t given 5* is because the pool bar/restaurant was closed due to a refurbishment taking place. It would have been nice to get a drink or bit to eat, ice cream and sit round pool. We would have spent more time at the pool if there was more there.
I would definitely recommend going here if you want a relaxing break and a chilled environment. In a great location.
IE
Comment: 27 Aug 2026
Stayed in: Aug 2026
Shocking
Comment: 25 Aug 2026
Stayed in: Aug 2026
Filthy and unprofessional
Very good location
Avenida Archipielago, 2, Playa Blanca, 35580, Spain|1.42 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
