Playalinda
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Air conditioning
Airport shuttle
Pool
Fitness centre
Spa
Playalinda: reviews
Reviews from 
Family traveller
Comment: 12 Jul 2026
More Than a Hotel – A Place With Heart
⭐⭐⭐⭐⭐ More Than a Hotel – People With Truly Kind Hearts
My family and I have been travelling for more than 20 years. Every year we usually make four or five trips to different countries. During all these years we have stayed in many hotels, from simple accommodations to luxury resorts.
Experience has taught us that beautiful buildings, large swimming pools and delicious food are important. But honesty, kindness and humanity are what truly make a hotel unforgettable.
This year we chose PlayaLinda for our family holiday.
Unfortunately, during our stay something happened that no parent ever wants to experience.
During the Spain vs Belgium football match, our 3-year-old son suddenly became seriously ill with a very high fever. His condition worsened quickly and we urgently needed to take him to the emergency department.
Alejandro, the receptionist, immediately did everything possible to help us. He called a taxi straight away, but because of the football match the town was extremely busy. No taxi was available, and even the ambulance could not reach us quickly.
I ran upstairs to our room to collect our passports and our European Health Insurance Cards. When I came back downstairs, my wife was calling for me because everyone was looking for us.
At that moment, Alejandro and Rosa, one of the housekeepers, made a decision that our family will never forget.
Without a second of hesitation, Rosa offered to drive us to the hospital in her own car.
At first we believed she would simply take us there and then return to the hotel.
Instead, she stayed with us while our son was examined by the doctors. She waited until everything was finished and then drove us safely back to the hotel.
Nobody asked her to do this.
It was not part of her job.
She simply saw a family that needed help and chose kindness.
Before leaving the hotel our son’s temperature had reached almost 40°C. We gave him fever medicine just before the journey, and by the time the doctors examined him, his temperature had already fallen. The doctors diagnosed a viral infection, and thankfully our little boy is now recovering well.
I honestly felt embarrassed even thinking about offering Rosa money for the petrol. Some acts of kindness simply cannot be paid for.
During more than twenty years of travelling around the world, this is the first time we have experienced such genuine humanity from hotel employees.
This review is not about professionalism.
Alejandro is already an excellent receptionist.
Rosa is already an excellent housekeeper.
This review is about something much more important.
It is about two wonderful people who reminded us that true humanity still exists.
If the management of Playa Linda reads this review, please know that you have two truly exceptional employees.
Alejandro and Rosa did much more than perform their jobs.
They gave comfort, hope and support to a frightened family during one of the most difficult nights of our holiday.
From the bottom of our hearts…
Thank you, Alejandro.
Thank you, Rosa.
We will never forget your kindness, and because of people like you, we will always remember Playa Linda with gratitude.
My family and I have been travelling for more than 20 years. Every year we usually make four or five trips to different countries. During all these years we have stayed in many hotels, from simple accommodations to luxury resorts.
Experience has taught us that beautiful buildings, large swimming pools and delicious food are important. But honesty, kindness and humanity are what truly make a hotel unforgettable.
This year we chose PlayaLinda for our family holiday.
Unfortunately, during our stay something happened that no parent ever wants to experience.
During the Spain vs Belgium football match, our 3-year-old son suddenly became seriously ill with a very high fever. His condition worsened quickly and we urgently needed to take him to the emergency department.
Alejandro, the receptionist, immediately did everything possible to help us. He called a taxi straight away, but because of the football match the town was extremely busy. No taxi was available, and even the ambulance could not reach us quickly.
I ran upstairs to our room to collect our passports and our European Health Insurance Cards. When I came back downstairs, my wife was calling for me because everyone was looking for us.
At that moment, Alejandro and Rosa, one of the housekeepers, made a decision that our family will never forget.
Without a second of hesitation, Rosa offered to drive us to the hospital in her own car.
At first we believed she would simply take us there and then return to the hotel.
Instead, she stayed with us while our son was examined by the doctors. She waited until everything was finished and then drove us safely back to the hotel.
Nobody asked her to do this.
It was not part of her job.
She simply saw a family that needed help and chose kindness.
Before leaving the hotel our son’s temperature had reached almost 40°C. We gave him fever medicine just before the journey, and by the time the doctors examined him, his temperature had already fallen. The doctors diagnosed a viral infection, and thankfully our little boy is now recovering well.
I honestly felt embarrassed even thinking about offering Rosa money for the petrol. Some acts of kindness simply cannot be paid for.
During more than twenty years of travelling around the world, this is the first time we have experienced such genuine humanity from hotel employees.
This review is not about professionalism.
Alejandro is already an excellent receptionist.
Rosa is already an excellent housekeeper.
This review is about something much more important.
It is about two wonderful people who reminded us that true humanity still exists.
If the management of Playa Linda reads this review, please know that you have two truly exceptional employees.
Alejandro and Rosa did much more than perform their jobs.
They gave comfort, hope and support to a frightened family during one of the most difficult nights of our holiday.
From the bottom of our hearts…
Thank you, Alejandro.
Thank you, Rosa.
We will never forget your kindness, and because of people like you, we will always remember Playa Linda with gratitude.
Hotel response
Comment: 17 Jul 2026
Dear André,
Reading your review has been deeply moving for all of us. On behalf of the entire Playa Linda team, thank you for taking the time to share such a personal experience.
As Director, I always say that while our facilities and services are important, what truly defines Playa Linda is our people. Reviews like yours remind us that the greatest asset we have is our team, and there is nothing that makes me prouder than seeing our staff act with such professionalism, empathy and genuine humanity.
Alejandro and Rosa represent the values we strive to uphold every single day. Their actions were not driven by procedures or protocols, but by compassion and a sincere desire to help a family in need. Knowing that they were there for you during such a difficult moment is something that fills us all with pride.
We are also very relieved to hear that your son is recovering well, and we sincerely hope he is now back to enjoying all the adventures that come with being three years old.
Please rest assured that your kind words will be shared with both Alejandro and Rosa, as well as with the rest of our team. Recognition like yours is incredibly meaningful and inspires us to continue giving our very best every day.
Thank you once again for your trust, your heartfelt words and for choosing Playa Linda. It would be our pleasure to welcome you and your family back in the future.
With our warmest regards,
Francisco López
Manager Playalinda Hotel
Reading your review has been deeply moving for all of us. On behalf of the entire Playa Linda team, thank you for taking the time to share such a personal experience.
As Director, I always say that while our facilities and services are important, what truly defines Playa Linda is our people. Reviews like yours remind us that the greatest asset we have is our team, and there is nothing that makes me prouder than seeing our staff act with such professionalism, empathy and genuine humanity.
Alejandro and Rosa represent the values we strive to uphold every single day. Their actions were not driven by procedures or protocols, but by compassion and a sincere desire to help a family in need. Knowing that they were there for you during such a difficult moment is something that fills us all with pride.
We are also very relieved to hear that your son is recovering well, and we sincerely hope he is now back to enjoying all the adventures that come with being three years old.
Please rest assured that your kind words will be shared with both Alejandro and Rosa, as well as with the rest of our team. Recognition like yours is incredibly meaningful and inspires us to continue giving our very best every day.
Thank you once again for your trust, your heartfelt words and for choosing Playa Linda. It would be our pleasure to welcome you and your family back in the future.
With our warmest regards,
Francisco López
Manager Playalinda Hotel
Family traveller
Comment: 12 Jul 2026
Everything is luxurious
Hello, we were there for a few days in July 2026, it was our first time and both my family and I were delighted during our stay at the hotel, a 10 in everything, the service received from the hotel staff, entertainment, slides, pools, meals, (the dinner on Saturday, July 11, was speechless, spectacular, nothing was missing), cleanliness, everything was great; if I have to find any fault, just to say something, it's that the rooms were a bit old, but everything was very clean. And the pool floor was a bit slippery, you had to be careful not to fall.
Hotel response
Comment: 13 Jul 2026
Estimado Antonio,
Gracias por los minutos que ha dedicado a valorar su experiencia y por haber compartido sus observaciones.
Celebramos que tanto usted como su familia vivieran una experiencia tan positiva con nosotros.
La dedicación de nuestro personal y la variedad de opciones gastronómicas son pilares que cuidamos con esmero. Igualmente, nos enorgullece que la limpieza cumpliera con sus estándares.
En cuanto a sus observaciones, agradecemos su sinceridad. Revisaremos los puntos mencionados para seguir mejorando.
Quedamos a su disposición para futuras visitas, donde podrá seguir disfrutando de nuestro entorno único junto al mar.
Esperamos volver a recibirle en el futuro.
Atentamente,
Francisco López
Director Playalinda Hotel
Gracias por los minutos que ha dedicado a valorar su experiencia y por haber compartido sus observaciones.
Celebramos que tanto usted como su familia vivieran una experiencia tan positiva con nosotros.
La dedicación de nuestro personal y la variedad de opciones gastronómicas son pilares que cuidamos con esmero. Igualmente, nos enorgullece que la limpieza cumpliera con sus estándares.
En cuanto a sus observaciones, agradecemos su sinceridad. Revisaremos los puntos mencionados para seguir mejorando.
Quedamos a su disposición para futuras visitas, donde podrá seguir disfrutando de nuestro entorno único junto al mar.
Esperamos volver a recibirle en el futuro.
Atentamente,
Francisco López
Director Playalinda Hotel
Family traveller
Comment: 1 Jul 2026
A 4-star hotel that doesn't even reach 1
Terrible experience, a 4-star hotel that deserves nothing.
We arrived and had a reservation at Playalinda, they redirected us to Playasol because there are no rooms (nonsensical since I have a reservation) and they give us a "superior" room.
We go with my 6-year-old son and my 11-year-old daughter, and the room has the bathroom in the room, what I mean is... there is no private bathroom, there is no door, just a partition like the shower, the shower is exactly the same. What I mean is that we have to change in front of the kids (since the girl is no longer such a little girl).
Now the air conditioning doesn't work, and apparently, it's the only room in the hotel that has been renovated as "superior."
They redirect us to Playalinda at 11 at night, we arrive and they give us a room from the 60s where the air conditioning doesn't work we complain at midnight and they change us again at 2 in the morning, all this with luggage up and down, a sleeping child, and tired from a trip. From Seville, it's a 4-hour drive.
All four of us are exhausted, they change the room and the air conditioning still doesn't work.
It's 3:00 in the morning and we can't sleep... a disaster, the hotel chain that doesn't solve anything for us.
A shame for the €1300 that our stay has cost us.
A 4-star hotel with a ceiling fan that poor thing can't even move due to its age.
We arrived and had a reservation at Playalinda, they redirected us to Playasol because there are no rooms (nonsensical since I have a reservation) and they give us a "superior" room.
We go with my 6-year-old son and my 11-year-old daughter, and the room has the bathroom in the room, what I mean is... there is no private bathroom, there is no door, just a partition like the shower, the shower is exactly the same. What I mean is that we have to change in front of the kids (since the girl is no longer such a little girl).
Now the air conditioning doesn't work, and apparently, it's the only room in the hotel that has been renovated as "superior."
They redirect us to Playalinda at 11 at night, we arrive and they give us a room from the 60s where the air conditioning doesn't work we complain at midnight and they change us again at 2 in the morning, all this with luggage up and down, a sleeping child, and tired from a trip. From Seville, it's a 4-hour drive.
All four of us are exhausted, they change the room and the air conditioning still doesn't work.
It's 3:00 in the morning and we can't sleep... a disaster, the hotel chain that doesn't solve anything for us.
A shame for the €1300 that our stay has cost us.
A 4-star hotel with a ceiling fan that poor thing can't even move due to its age.
Hotel response
Comment: 4 Jul 2026
Estimado huésped,
Le agradecemos que eligiera alojarse en nuestro hotel y por compartir su honesta opinión.
Ante todo, queremos pedirle nuestras más sinceras disculpas por los inconvenientes que experimentó durante su estancia. Lamentamos profundamente la situación que nos describe y entendemos perfectamente la frustración que supuso tener que realizar varios cambios de habitación, especialmente viajando con niños y después de un largo trayecto.
Reconocemos la importancia de contar con instalaciones funcionales y espacios adecuados para garantizar la comodidad de nuestros huéspedes. Nuestro equipo trabaja continuamente para resolver cualquier incidencia de manera ágil, aunque en esta ocasión no logramos brindarle la solución oportuna que merecía.
Agradecemos que haya compartido su experiencia, ya que nos ayuda a identificar aspectos que debemos mejorar. Nos gustaría tener la oportunidad de revisar lo ocurrido con detalle y atender personalmente su caso.
Esperamos volver a hospedarle y ofrecerle una mejor estancia.
Atentamente,
Francisco López
Director Playalinda Hotel
Le agradecemos que eligiera alojarse en nuestro hotel y por compartir su honesta opinión.
Ante todo, queremos pedirle nuestras más sinceras disculpas por los inconvenientes que experimentó durante su estancia. Lamentamos profundamente la situación que nos describe y entendemos perfectamente la frustración que supuso tener que realizar varios cambios de habitación, especialmente viajando con niños y después de un largo trayecto.
Reconocemos la importancia de contar con instalaciones funcionales y espacios adecuados para garantizar la comodidad de nuestros huéspedes. Nuestro equipo trabaja continuamente para resolver cualquier incidencia de manera ágil, aunque en esta ocasión no logramos brindarle la solución oportuna que merecía.
Agradecemos que haya compartido su experiencia, ya que nos ayuda a identificar aspectos que debemos mejorar. Nos gustaría tener la oportunidad de revisar lo ocurrido con detalle y atender personalmente su caso.
Esperamos volver a hospedarle y ofrecerle una mejor estancia.
Atentamente,
Francisco López
Director Playalinda Hotel
Couple
Comment: 12 Jun 2026
Stayed in: Jun 2026
Great Value
Excellent All inclusive value for money, really good Hotel, 3 pools, friendly staff, great service, and right on the beach, room was comfy and clean, good size with aircon and fridge, food was very good, varied and freshly made, no queues to eat or for sunbeds, we could sit where we wanted, when we wanted, drink options were good, plentiful and quickly served, would highly recommend this Hotel
Hotel response
Comment: 13 Jun 2026
Dear Guest,
Thank you for your positive review.
We are thrilled you enjoyed such a fulfilling stay with us.
Our team takes pride in delivering excellent value through our all-inclusive offerings and well-maintained facilities. It’s wonderful you appreciated the three pools, beachfront access, and the comfort of your room with its convenient amenities.
We’re equally glad our varied dining options and efficient service contributed to your seamless experience. Your recognition of our staff’s efforts and the quality of drinks served means a great deal to us.
We look forward to your next visit.
Best regards,
Francisco López
Playalinda Hotel Manager
Thank you for your positive review.
We are thrilled you enjoyed such a fulfilling stay with us.
Our team takes pride in delivering excellent value through our all-inclusive offerings and well-maintained facilities. It’s wonderful you appreciated the three pools, beachfront access, and the comfort of your room with its convenient amenities.
We’re equally glad our varied dining options and efficient service contributed to your seamless experience. Your recognition of our staff’s efforts and the quality of drinks served means a great deal to us.
We look forward to your next visit.
Best regards,
Francisco López
Playalinda Hotel Manager
Family traveller
Comment: 18 May 2026
Stayed in: Sep 2025
I loved it; we are returning this year; the slides are spectacular.
You have to grab the loungers early; otherwise, you won't get anything.
Hotel response
Comment: 20 May 2026
Estimada Angela,
Con gran alegría recibimos su excelente comentario tras su alojamiento en nuestras instalaciones.
Nos alegra saber que disfrutó de su estancia en Playalinda Hotel.
Es un placer que haya destacado nuestros toboganes y su decisión de repetir la experiencia. Valoramos mucho su reconocimiento a la calidad de nuestras instalaciones y servicios, lo cual nos motiva a seguir superando expectativas.
Finalmente, nos complace que haya disfrutado de nuestra ubicación privilegiada junto al mar, perfecta para desconectar y crear recuerdos inolvidables.
Reciba un cariñoso saludo de parte de todo nuestro staff.
Atentamente,
Customer Care Senator Hotels & Resorts
Con gran alegría recibimos su excelente comentario tras su alojamiento en nuestras instalaciones.
Nos alegra saber que disfrutó de su estancia en Playalinda Hotel.
Es un placer que haya destacado nuestros toboganes y su decisión de repetir la experiencia. Valoramos mucho su reconocimiento a la calidad de nuestras instalaciones y servicios, lo cual nos motiva a seguir superando expectativas.
Finalmente, nos complace que haya disfrutado de nuestra ubicación privilegiada junto al mar, perfecta para desconectar y crear recuerdos inolvidables.
Reciba un cariñoso saludo de parte de todo nuestro staff.
Atentamente,
Customer Care Senator Hotels & Resorts
Explore the area
Urbanización Playa Serena, s/n, Roquetas de Mar, 04740, Spain|4.32 km from city centre
Good to know
Pets allowed with an extra charge
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
Playalinda: FAQs
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