Grand Hotel Don Gregorio
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Fast facts
Check in from: | 14:30 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
More about Grand Hotel Don Gregorio
Grand Hotel Don Gregorio
Featuring a spa, this 15th-Century palace has been beautifully restored into a luxury hotel. Grand Hotel Don Gregorio is located opposite Saint Stephen’s Convent and 5 minutes’ walk from Plaza Mayor Square.
Comment: 25 Aug 2026
Stayed in: Aug 2026
Comment: 27 Jul 2026
Stayed in: Jul 2026
Luxury
Hotel response
Comment: 28 Jul 2026
Thank you very much for your wonderful review and recommendation. We are delighted to know that you enjoyed our hotel's location, the comfort of your room, and the small details that made your stay special, such as the welcome wine and the family spa experience.
Your kind words about our team and valet parking service mean a great deal to us. It was a pleasure to have you as our guests, and we truly hope to welcome you back to Grand Hotel Don Gregorio on your next visit to Salamanca.
Kind regards,
Javier López
General Manager
Comment: 23 Jul 2026
Stayed in: Jul 2026
Don Gregorio Suite
The hotel is a fantastic small luxury hotel conveniently located for exploring the historic center of town. Friendly and helpful staff. Efficient valet parking.
Hotel response
Comment: 28 Jul 2026
Thank you very much for sharing your experience. We are delighted to know that you enjoyed your stay in our Don Gregorio Suite and had the opportunity to relax in both the private spa and sauna, as well as our main spa.
It is also wonderful to hear that you appreciated our central location, valet parking service, and, above all, the friendliness of our team.
We truly hope to welcome you back to Grand Hotel Don Gregorio on your next visit to Salamanca.
Kind regards,
Javier López
General Manager
Comment: 6 Jul 2026
Stayed in: Jul 2026
Not a 5*. My worst hotel experience in years at every step
Parking - The first issue was parking, which Expedia said was included in my booking. But, apparently "Parking Included" doesn't mean this on Expedia - so buyer beware. I got stuck with $20 Euros - that's on Expedia.
Pool - Long drive and ready to hit the pool I saw when booking? $25 Euros per person per hour. I'm not kidding. I have never seen this anywhere in the world.
A/C - Hot days in Salamanca. Gets the room to about 75 degrees Farenheit but does not functionally work. I woke up sweating at 3 a.m.
Technology - Room phones are 25 years old and TV is probably 15. Almost useless on volume. Inconvenient and very few plug outlets for charging cords. These rooms have not been renovated in a very long time.
Fridge - Does not work properly or make things cold.
Kettle - None. Only Nespresso maker.
Hospitality - We had to find the front desk attendance behind a huge, dated monitor that is difficult to see around. and we were reluctantly checked in and shown to our room. No hello, no welcome to Salamanca, no here's what to do, no room overview, no map, no suggestions - nada. Here are your keys.
Room Condition - I would guess the last renovation was about 25 years. Old wallpaper, linens, etc. Robes were frayed at the cuffs, blinds were dirty with age, scuff marks on many of the walls. Bathroom looked like a time capsule. One of those strange shower cabinet type things with buttons and doodads - we had to call and have someone show us how to turn it on. Super cool in 2002. Not luxe - at all. The hotel room was clean.
Bathroom - Clean but old. No towel hooks. Tiny trash can with a small hole. Toilet in a glass enclosed office with a bidet (complete with ancient telephone).
Turn Down Service - Chocolates were left on our bed and towels put at bedside. Towels and bathmat not changed out after use. Bathrobes awkwardly hung on open closet doors at room entrance. Embarrassing and zero pride in hotelier service.
Mattress - Terrible and old. We all have a grandmother or aunt/uncle who has had the same mattress in the guest room for 25 years. This was ancient and hard (and I love firm mattresses - this was just old). Not comfortable at all and lumpy.
Location - Great. Right across from the primary cathedral. Beautiful.
Surpise! - The large evacuation plan sign on the back of the door, directly facing the bed, glows at night (photo below taken at about 11 p.m.). Not just a little - a very bright green that lights up the room. Like the level of. a small television. We asked for an eye mask as it was so bright we couldn't sleep and alas, this 5* hotel did not have them. I had to maneuver the floor lamp and put a towel over it to cover what I could. Again. Embarrassing and what???
Potential - With new management and some TLC, this could be a decent hotel. I would rather stay at a Marriott Courtyard in Cleveland than this place. At least I know that I get what I'm paying for.
I let the front desk know my challenges with my stay and the manager spoke with me afterwards and offered only a half hearted apology.
I don't know how this hotel is in business. We had just come from Lumiares in Lisbon which I can't recommend highly enough. Absolutely top notch, 5* service. Worse than a disappointment. This hotel left me pondering eating my $ and checking in elsewhere when I was hot and uncomfortable trying to sleep late at night. The worst feeling as any traveler knows.
Comment: 29 Jun 2026
Stayed in: Jun 2026
Excellent location
C. San Pablo, 80, Centro, Salamanca, 37008, Spain|0.52 km from city centre
Check in and check out
Check in from:
14:30
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.

