Palladium Hotel Menorca
+ 98
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
Palladium Hotel Menorca: reviews
Reviews from 
Other
Comment: 5 Aug 2026
Relaxing break, stunning hotel
We booked a last minute holiday for 5 nights and were so pleased with our hotel choice. No issues getting sunbeds at any time of day, gorgeous jacuzzi room, perfect cocktails and overall relaxing stay
Hotel response
Comment: 6 Aug 2026
Dear ruthbamber
Thank you for sharing such a wonderful overview of your stay. We are delighted to know your last-minute getaway turned into a relaxing experience.
It is great to hear you enjoyed the jacuzzi room, found plenty of space by the pool, and loved the cocktails. Providing a comfortable, effortless stay is at the heart of our service philosophy.
We appreciate you choosing us and hope to welcome you back for another smooth and relaxing visit soon.
Best regards,
Guest Service Team
Palladium Hotel Menorca
Thank you for sharing such a wonderful overview of your stay. We are delighted to know your last-minute getaway turned into a relaxing experience.
It is great to hear you enjoyed the jacuzzi room, found plenty of space by the pool, and loved the cocktails. Providing a comfortable, effortless stay is at the heart of our service philosophy.
We appreciate you choosing us and hope to welcome you back for another smooth and relaxing visit soon.
Best regards,
Guest Service Team
Palladium Hotel Menorca
Family traveller
Comment: 30 Jul 2026
Great hotel!!!!
Amazing hotel! The buffet is great quality, the prices are pretty good, the hotel itself has a great atmosphere. They gave us a FREE sea view upgrade! The rooms are lovely, the pool bar has a great selection of refreshments! There was one particular member of staff that wasn’t the friendliest…but i won’t name drop. On the whole, the staff are lovely. I would really recommend staying here. You can get 12 sandwiches from the pool bar. Also make sure to secure the umbrellas!!!!
Hotel response
Comment: 1 Aug 2026
Dear SavvyTraveller828237
Thank you for sharing such a glowing review of your stay with us. We are delighted that you enjoyed the atmosphere, found value in our offerings, and appreciated the room and pool bar selections.
It is wonderful to hear that the buffet and sea view made your visit even more memorable. Our team strives to create welcoming experiences, and your recommendation means a great deal to us.
We are sorry to learn that one interaction did not reflect the warm service we aim to deliver throughout the hotel. Your feedback is truly appreciated, and we remain committed to consistently high standards.
We look forward to welcoming you back for another relaxing stay.
Best regards,
Guest Service Team
Palladium Hotel Menorca
Thank you for sharing such a glowing review of your stay with us. We are delighted that you enjoyed the atmosphere, found value in our offerings, and appreciated the room and pool bar selections.
It is wonderful to hear that the buffet and sea view made your visit even more memorable. Our team strives to create welcoming experiences, and your recommendation means a great deal to us.
We are sorry to learn that one interaction did not reflect the warm service we aim to deliver throughout the hotel. Your feedback is truly appreciated, and we remain committed to consistently high standards.
We look forward to welcoming you back for another relaxing stay.
Best regards,
Guest Service Team
Palladium Hotel Menorca
Family traveller
Comment: 25 Jul 2026
EVERYTHING VERY BAD
We recently returned from an 11-day vacation at this hotel, which turned out to be quite terrible. I'd like to point out that the food was very good and of high quality, and Maria at the front desk was very kind. However, I feel compelled to point out all the negative aspects I encountered, so as to prepare future travelers, especially families with children:
- We booked a triple room for two adults and an infant, requesting a crib. However, when we arrived, the room had been prepared without the crib, and we waited about an hour and a half before receiving it. Therefore, our baby was unable to rest immediately after a flight. Furthermore, the room was absolutely tiny for three people (considering there was a sofa bed for an adult, which we used as a place to put our suitcases. But how would three adults have managed?
- As soon as we arrived, we noticed that the air conditioning wasn't working. We reported it immediately, but they fixed it after about three hours. Therefore, we suffered significantly from the heat, given that during our stay in Menorca, the temperature was almost 40 degrees Celsius.
- There is no air conditioning in the common corridors leading to the rooms, making the journey very uncomfortable and making you sweat a lot due to the temperature difference between the room and the corridor. Generally, the air conditioning in the bar on the "E" floor isn't working either, which is why it's very hot; such a shortcoming is a serious problem for a facility that's mainly for summer use. On the other hand, the children's area (playroom) has very strong air conditioning and very strong ventilation, which makes it difficult to stay in that room for long; in fact, it's almost always empty.
- The restaurant, in addition to not having powerful air conditioning, is not equipped with a good ventilation/extraction system. Therefore, after breakfast, lunch, and dinner, it is absolutely essential to shower and change your clothes, as the smell of fried food is practically unbearable.
- The pillowcases are very small; in fact, the pillows fall out of the covers, making everything completely unhygienic.
- During our 11-day stay, we never saw anyone clean the common areas (elevators, sofas, terraces), in fact, everything was very dirty. Overall, the room cleaning was also terrible; for days, strands of my wife's hair and my baby's honey stains were left uncleaned. We reported this to reception several times, but there was never any improvement.
- From the first day, we reported that the shower drain was clogged, but for three days they ignored us until we completely flooded ourselves during a shower; the water reached under our bed.
- The children's area was very dirty; my son He contracted a viral bacterial infection, and we were forced to take him to the Menorca hospital, which confirmed that this infection is spread by dirty toys (the hotel's mini club).
- To access the parking lot, there are sensors that raise the access barrier. At night, the sensors are deactivated, and the reception staff "should" open these barriers manually, but practically every time you want to enter or exit at night, you're forced to leave your car near the barrier and return to reception to ask them to open it because they are very distracted and can't see you on the cameras. (The first night, there was no staff at reception, and we waited 25 minutes outside the barrier waiting for someone to arrive; then the barrier suddenly opened, and the staff still couldn't be seen.)
- During lunch, my wife found a sheet of plastic inside the cuttlefish.
- Despite having the all-inclusive package, the hotel doesn't provide water; you can only refill your bottle at a dispenser at the bars, but only until midnight, after which it closes. Furthermore, Refilling the water means it's never cold (the heat reaches up to 40°C).
- The reception staff is always very quick to respond to every request.
- There's no porter; I had to carry my six bags from the car to the room myself using a cart they provided.
- Near the pool, the drain grates are full of hair and other debris; it's disgusting.
These are the negative comments we unfortunately felt compelled to make, and which future families with children should be prepared for. During our stay, we gradually reported the inconveniences, but unfortunately, the fact that they continually presented new ones suggests a lack of care.
- We booked a triple room for two adults and an infant, requesting a crib. However, when we arrived, the room had been prepared without the crib, and we waited about an hour and a half before receiving it. Therefore, our baby was unable to rest immediately after a flight. Furthermore, the room was absolutely tiny for three people (considering there was a sofa bed for an adult, which we used as a place to put our suitcases. But how would three adults have managed?
- As soon as we arrived, we noticed that the air conditioning wasn't working. We reported it immediately, but they fixed it after about three hours. Therefore, we suffered significantly from the heat, given that during our stay in Menorca, the temperature was almost 40 degrees Celsius.
- There is no air conditioning in the common corridors leading to the rooms, making the journey very uncomfortable and making you sweat a lot due to the temperature difference between the room and the corridor. Generally, the air conditioning in the bar on the "E" floor isn't working either, which is why it's very hot; such a shortcoming is a serious problem for a facility that's mainly for summer use. On the other hand, the children's area (playroom) has very strong air conditioning and very strong ventilation, which makes it difficult to stay in that room for long; in fact, it's almost always empty.
- The restaurant, in addition to not having powerful air conditioning, is not equipped with a good ventilation/extraction system. Therefore, after breakfast, lunch, and dinner, it is absolutely essential to shower and change your clothes, as the smell of fried food is practically unbearable.
- The pillowcases are very small; in fact, the pillows fall out of the covers, making everything completely unhygienic.
- During our 11-day stay, we never saw anyone clean the common areas (elevators, sofas, terraces), in fact, everything was very dirty. Overall, the room cleaning was also terrible; for days, strands of my wife's hair and my baby's honey stains were left uncleaned. We reported this to reception several times, but there was never any improvement.
- From the first day, we reported that the shower drain was clogged, but for three days they ignored us until we completely flooded ourselves during a shower; the water reached under our bed.
- The children's area was very dirty; my son He contracted a viral bacterial infection, and we were forced to take him to the Menorca hospital, which confirmed that this infection is spread by dirty toys (the hotel's mini club).
- To access the parking lot, there are sensors that raise the access barrier. At night, the sensors are deactivated, and the reception staff "should" open these barriers manually, but practically every time you want to enter or exit at night, you're forced to leave your car near the barrier and return to reception to ask them to open it because they are very distracted and can't see you on the cameras. (The first night, there was no staff at reception, and we waited 25 minutes outside the barrier waiting for someone to arrive; then the barrier suddenly opened, and the staff still couldn't be seen.)
- During lunch, my wife found a sheet of plastic inside the cuttlefish.
- Despite having the all-inclusive package, the hotel doesn't provide water; you can only refill your bottle at a dispenser at the bars, but only until midnight, after which it closes. Furthermore, Refilling the water means it's never cold (the heat reaches up to 40°C).
- The reception staff is always very quick to respond to every request.
- There's no porter; I had to carry my six bags from the car to the room myself using a cart they provided.
- Near the pool, the drain grates are full of hair and other debris; it's disgusting.
These are the negative comments we unfortunately felt compelled to make, and which future families with children should be prepared for. During our stay, we gradually reported the inconveniences, but unfortunately, the fact that they continually presented new ones suggests a lack of care.
Hotel response
Comment: 26 Jul 2026
Dear Fapi26
Thank you for spending the time to share such a detailed account of your stay. We are grateful for your recognition of our culinary offerings and the helpful service from our front desk team.
We are genuinely sorry that your experience fell short of expectations. We understand how important comfort, cleanliness, and reliable amenities are, especially for families traveling with young children, and we regret that you encountered multiple issues that impacted your visit.
Your feedback about room readiness, climate control in guest areas, housekeeping standards, dining environment, and other operational touchpoints is taken seriously by our team. It is always our goal to provide well-prepared accommodations, consistently maintained facilities, and a welcoming environment throughout the hotel.
We appreciate you highlighting both the positives and the areas where your stay did not reflect the high standards we strive to deliver. Our team remains committed to providing a seamless, thoughtful experience for all guests.
We hope to have the opportunity to welcome you again and provide the comfortable, worry-free stay you expected.
Best regards,
Guest Service Team
Palladium Hotel Menorca
Thank you for spending the time to share such a detailed account of your stay. We are grateful for your recognition of our culinary offerings and the helpful service from our front desk team.
We are genuinely sorry that your experience fell short of expectations. We understand how important comfort, cleanliness, and reliable amenities are, especially for families traveling with young children, and we regret that you encountered multiple issues that impacted your visit.
Your feedback about room readiness, climate control in guest areas, housekeeping standards, dining environment, and other operational touchpoints is taken seriously by our team. It is always our goal to provide well-prepared accommodations, consistently maintained facilities, and a welcoming environment throughout the hotel.
We appreciate you highlighting both the positives and the areas where your stay did not reflect the high standards we strive to deliver. Our team remains committed to providing a seamless, thoughtful experience for all guests.
We hope to have the opportunity to welcome you again and provide the comfortable, worry-free stay you expected.
Best regards,
Guest Service Team
Palladium Hotel Menorca
Other
UK
Comment: 24 Jul 2026
Short break
This was a last minute short break, abd we are glad we selected this hotel, everthing about hotel was very good.
Hotel response
Comment: 25 Jul 2026
Dear 711jackieh
Thank you for choosing our hotel for your last-minute getaway and for sharing your positive experience. We are delighted to know that your stay went so well.
Providing consistently welcoming service and comfortable accommodations is at the heart of what we do, and it is wonderful to hear this reflected in your visit. We appreciate your support.
We look forward to welcoming you back for another enjoyable stay soon.
Best regards,
Guest Service Team
Palladium Hotel Menorca
Thank you for choosing our hotel for your last-minute getaway and for sharing your positive experience. We are delighted to know that your stay went so well.
Providing consistently welcoming service and comfortable accommodations is at the heart of what we do, and it is wonderful to hear this reflected in your visit. We appreciate your support.
We look forward to welcoming you back for another enjoyable stay soon.
Best regards,
Guest Service Team
Palladium Hotel Menorca
Couple
Comment: 21 Jul 2026
Signed up to Palladium Rewards and booked direct with the hotel.
I haven't even visited the Palladium hotel in Menorca yet, but already I am extremely impressed by the friendly efficiency, the helpful professionalism and the patience afforded to me by Alba in reservations today as she guided me through all the options and benefits available when booking direct with this hotel.
Hotel response
Comment: 22 Jul 2026
Dear N5695XTphilipm
Thank you for sharing such encouraging feedback ahead of your stay. We are delighted to know our reservations team made a positive impression and that booking direct felt clear and convenient.
Providing attentive, knowledgeable assistance from the first interaction is central to our service philosophy. We appreciate your recognition and look forward to welcoming you for a seamless experience from arrival to departure.
We cannot wait to host you soon.
Best regards,
Guest Service Team
Palladium Hotel Menorca
Thank you for sharing such encouraging feedback ahead of your stay. We are delighted to know our reservations team made a positive impression and that booking direct felt clear and convenient.
Providing attentive, knowledgeable assistance from the first interaction is central to our service philosophy. We appreciate your recognition and look forward to welcoming you for a seamless experience from arrival to departure.
We cannot wait to host you soon.
Best regards,
Guest Service Team
Palladium Hotel Menorca
Explore the area
VIA JARDIN S/N, Son Parc, 07740, Spain|1.92 km from city centre
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
1 years old and under
Free
Pets not allowed
Breakfast available
Please inform Palladium Hotel Menorca in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that when booking a rate where payment is due before arrival, Palladium Hotel Menorca will provide detailed payment instructions, such as the link to a secure payment platform. Check the hotel's app for available services. Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property. Guests will be charged 100% of the reservation for early check-out. The name on the reservation must match the name on the card used to make the booking. This card must be presented at Check-in.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
This hotel accepts the following payment methods:
Palladium Hotel Menorca: FAQs
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