Bitacora Lanzarote Club
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Non-smoking
More about Bitacora Lanzarote Club
Bitacora Lanzarote Club
Bitacora Club Lanzarote is a 20-minute walk from the center of Puerto del Carmen and less than half a mile from the beach. It features a pool and well-equipped apartments with balconies.
Reviews from 
Family traveller
Comment: 23 Aug 2026
Stayed in: Aug 2026
Great for families!
Overall we had a great stay all the staff were very friendly appartments were fine ! The pool area was nice ! Maybe more parasols needed with the sunbeds ! The pool bar was good prices reasonable!
Hotel response
Comment: 24 Aug 2026
Thank you very much for your 4 out of 5 rating and for sharing your experience with us. We are delighted to know that you found our complex great for families and that you enjoyed a pleasant stay overall.
We truly appreciate your kind words about our friendly staff, as well as your positive comments regarding the apartments and the pool area. It is wonderful to hear that these aspects contributed to a comfortable visit.
We also take note of your suggestion about adding more parasols around the sunbeds. We understand how important shade can be, especially for families, and your feedback helps us evaluate improvements to make the pool area even more enjoyable for everyone.
It is great to know that you found the pool bar reasonably priced and convenient during your stay.
Your review is very valuable to us, and we appreciate both the positive highlights and the constructive suggestions. We hope to have the pleasure of welcoming you and your family again for another enjoyable stay.
Kind regards,
Customer Service
We truly appreciate your kind words about our friendly staff, as well as your positive comments regarding the apartments and the pool area. It is wonderful to hear that these aspects contributed to a comfortable visit.
We also take note of your suggestion about adding more parasols around the sunbeds. We understand how important shade can be, especially for families, and your feedback helps us evaluate improvements to make the pool area even more enjoyable for everyone.
It is great to know that you found the pool bar reasonably priced and convenient during your stay.
Your review is very valuable to us, and we appreciate both the positive highlights and the constructive suggestions. We hope to have the pleasure of welcoming you and your family again for another enjoyable stay.
Kind regards,
Customer Service
Family traveller
Comment: 23 Aug 2026
Stayed in: Aug 2026
Great 2 weeks away
Had a great stay at the Bitacora, all staff were friendly and helpful from the moment we checked in. We had room 208 which looked right into the pool and was a sun trap, the room was great with everything we need and air con in the rooms, maids were in every other day too. As others have said it's a bit of a nightmare getting a place at the pool with the mad dash for a lounger starting at 8.45 and some towels left on there all day. All in all a great holiday and would visit again,
Hotel response
Comment: 24 Aug 2026
Thank you very much for your 5 out of 5 rating and for sharing such a detailed and positive review of your stay. We are delighted to know that you enjoyed two wonderful weeks with us and that our friendly and helpful staff made a great impression from the moment you checked in.
It is fantastic to hear that room 208 suited you so well, with its direct pool view and sunny aspect. We are also pleased that you found the apartment comfortable, well‑equipped, and appreciated the air conditioning and the regular maid service.
Regarding the sunbed availability, we understand your comment. As you mentioned, some guests reserve loungers very early, which can make it challenging for others. We are reviewing ways to improve fairness and comfort around the pool area so everyone can enjoy it throughout the day.
We are very happy to know that, despite this, you had a great holiday and would consider visiting us again. Your feedback is truly appreciated and helps us continue improving while highlighting what guests enjoy most.
We look forward to welcoming you back for another excellent stay.
Kind regards,
Customer Service
It is fantastic to hear that room 208 suited you so well, with its direct pool view and sunny aspect. We are also pleased that you found the apartment comfortable, well‑equipped, and appreciated the air conditioning and the regular maid service.
Regarding the sunbed availability, we understand your comment. As you mentioned, some guests reserve loungers very early, which can make it challenging for others. We are reviewing ways to improve fairness and comfort around the pool area so everyone can enjoy it throughout the day.
We are very happy to know that, despite this, you had a great holiday and would consider visiting us again. Your feedback is truly appreciated and helps us continue improving while highlighting what guests enjoy most.
We look forward to welcoming you back for another excellent stay.
Kind regards,
Customer Service
Family traveller
Comment: 12 Aug 2026
Stayed in: Aug 2026
Not impressed
Here at the minute, been here one day and so not impressed, myself and kids haven't slept due to the noise from rooms above, cant speak to reception staff as they are not there after 12. Its just a free for all.
Hotel response
Comment: 13 Aug 2026
Thank you for sharing your feedback and for taking the time to let us know about your experience. We are truly sorry to hear that your first night has not been as restful as expected, and we understand how important a quiet environment is for you and your children.
We appreciate your comment regarding the noise from the rooms above. Our team is always committed to ensuring a peaceful stay, and we will reinforce our internal monitoring to minimise disturbances during night‑time hours. Although our reception team is not available after midnight, we do have procedures in place to address urgent issues, and we will review them to ensure guests feel supported at all times.
We sincerely apologise if the situation gave the impression of a “free for all”. This is certainly not the experience we aim to provide. Your feedback helps us improve, and we will take immediate steps to ensure a more comfortable and controlled environment for all guests.
Thank you again for your honesty. We hope the rest of your stay becomes much more enjoyable, and we remain at your disposal for anything you may need.
Kind regards,
Customer Service
We appreciate your comment regarding the noise from the rooms above. Our team is always committed to ensuring a peaceful stay, and we will reinforce our internal monitoring to minimise disturbances during night‑time hours. Although our reception team is not available after midnight, we do have procedures in place to address urgent issues, and we will review them to ensure guests feel supported at all times.
We sincerely apologise if the situation gave the impression of a “free for all”. This is certainly not the experience we aim to provide. Your feedback helps us improve, and we will take immediate steps to ensure a more comfortable and controlled environment for all guests.
Thank you again for your honesty. We hope the rest of your stay becomes much more enjoyable, and we remain at your disposal for anything you may need.
Kind regards,
Customer Service
Family traveller
Comment: 22 Jul 2026
Stayed in: Jul 2026
Nice apartments but lack of shaded areas
The apartments are adequate and clean, the snack bar has quick service and a range of tasty food and drinks reasonably priced. Bring your own pool towel none are supplied and expect to be exposed to full sun around the pool. Only a handful of umbrellas are available and they get taken down because of wind problems. Obviously this has been an issue with them for awhile and no solution has been used to secure the umbrellas to weighted stands, despite umbrella man/pool attendant still sitting under one when he has taken the handful that exist down for others. Expect to be sunburned around the pool area as there is little shelter only the snack bar and your apartments.
Hotel response
Comment: 23 Jul 2026
Dear Linda,
Dear Guest,
Thank you very much for taking the time to leave us your feedback and for your kind words regarding the cleanliness of our apartments, as well as the quick service and great value at our snack bar. We are delighted to hear that you enjoyed these aspects of your stay.
We truly appreciate your detailed observations regarding the pool area. We have taken careful note of your points about the limited shade, the umbrella management on windy days, and the policy regarding pool towels. Feedback like yours is invaluable in helping us improve; we are already looking into better weighted base solutions to ensure safe, reliable shade for our guests.
We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience.
Warm regards,
Bitácora Club Lanzarote
Dear Guest,
Thank you very much for taking the time to leave us your feedback and for your kind words regarding the cleanliness of our apartments, as well as the quick service and great value at our snack bar. We are delighted to hear that you enjoyed these aspects of your stay.
We truly appreciate your detailed observations regarding the pool area. We have taken careful note of your points about the limited shade, the umbrella management on windy days, and the policy regarding pool towels. Feedback like yours is invaluable in helping us improve; we are already looking into better weighted base solutions to ensure safe, reliable shade for our guests.
We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience.
Warm regards,
Bitácora Club Lanzarote
Family traveller
Comment: 9 Jul 2026
Stayed in: Jul 2026
Modern room
we had a good stay. The room was modern, updated, and had great air conditioning. The balcony was a sun trap, and the pool bar and breakfast were excellent. The hotel's location is great, and the walk to the beach and back wasn't as bad as expected.
The main restaurant menu could be improved, and the hotel really needs to tackle the issue of guests reserving sunbeds with towels early in the morning and leaving them unused for hours.
Unfortunately, building work behind our room meant we were woken by noise around 8am every day, and children were often running around unsupervised into the late evening.
The main restaurant menu could be improved, and the hotel really needs to tackle the issue of guests reserving sunbeds with towels early in the morning and leaving them unused for hours.
Unfortunately, building work behind our room meant we were woken by noise around 8am every day, and children were often running around unsupervised into the late evening.
Hotel response
Comment: 13 Jul 2026
Thank you very much for sharing your feedback and for awarding us a 4 out of 5 rating. We are pleased to hear that you had a good stay and that your modern, updated room with great air conditioning and a sunny balcony contributed positively to your holiday. It is also wonderful to know that you enjoyed our excellent location, the pool bar and breakfast, and the spacious pool and solarium areas.
We truly appreciate your kind words about our friendly and helpful staff and the overall cleanliness and comfort of the complex.
Regarding your comments about the main restaurant menu, we value your suggestion and will continue working to improve and expand our dining options. Your feedback helps us enhance the experience for future guests.
We also understand your concern about sunbed reservations early in the morning. We are actively addressing this issue to ensure fair use of the pool area so that all guests can enjoy a relaxed and comfortable environment.
Concerning the building work behind your room, we sincerely regret that the morning noise affected your rest. These improvements are planned to enhance the complex, and we always aim to minimize any inconvenience. Your comment is very helpful and will be taken into account.
Finally, we appreciate your note about unsupervised children in the evenings. We will continue reinforcing guidelines to ensure a peaceful atmosphere for all guests.
Thank you once again for your thoughtful and balanced review. We hope to have the pleasure of welcoming you back for an even more enjoyable stay.
Kind regards,
Customer Service
We truly appreciate your kind words about our friendly and helpful staff and the overall cleanliness and comfort of the complex.
Regarding your comments about the main restaurant menu, we value your suggestion and will continue working to improve and expand our dining options. Your feedback helps us enhance the experience for future guests.
We also understand your concern about sunbed reservations early in the morning. We are actively addressing this issue to ensure fair use of the pool area so that all guests can enjoy a relaxed and comfortable environment.
Concerning the building work behind your room, we sincerely regret that the morning noise affected your rest. These improvements are planned to enhance the complex, and we always aim to minimize any inconvenience. Your comment is very helpful and will be taken into account.
Finally, we appreciate your note about unsupervised children in the evenings. We will continue reinforcing guidelines to ensure a peaceful atmosphere for all guests.
Thank you once again for your thoughtful and balanced review. We hope to have the pleasure of welcoming you back for an even more enjoyable stay.
Kind regards,
Customer Service
Location
C. Alcorce, 11, Las Palmas, Tías, 35510, Spain|3.21 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
Bitacora Lanzarote Club: FAQs
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