Andriyala
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 11:30 |
Pets | Pets not allowed |
More about Andriyala
Andriyala
Located in Haputale, 42 km from Gregory Lake, Andriyala provides accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. Providing a bar, the property is located within 22 km of Demodara Nine Arch Bridge.
Reviews from 
Couple
Comment: 17 May 2026
Stayed in: May 2026
It was even better than we expected
We found this beautiful place throug social media, and honestly it was even better than we expected
Andriyala looks exactly same like the photos, even more beautiful in real life. The surroundings are so peaceful and relaxing, perfect for a couplee. Rooms were clean and comfy, views are just amazing, and the staff were very friendly and helpful all the time.
Really happy we discovered this place for our honeymoon Would love to come again for sure.
Andriyala looks exactly same like the photos, even more beautiful in real life. The surroundings are so peaceful and relaxing, perfect for a couplee. Rooms were clean and comfy, views are just amazing, and the staff were very friendly and helpful all the time.
Really happy we discovered this place for our honeymoon Would love to come again for sure.
Couple
Comment: 15 May 2026
Stayed in: May 2026
One of the best hotel in SL we stayed presidential suite in andriyala .. it was truely unforgettable
We spend 5 days at andriyala presidentail suite ..it was truepy one of the best hotels we have ever stayed in srilanka
The presidential suite and it was extremely unforgettable and had the best days there … the room was spacious luxurious and very relaxing ..
The sunset at andriyala are honestly the best and magical .. the atmosphere is super peaceful and you can enjoy with the nature .. every coner is beautiful and well maintained , making it one of the most beautiful hotels we have visited in srilanka
The food was very delicious with so many choices .. local and international options .. every meal was very fresh and full of flavors
Also specially what made our stay more memorable was the wonderful staff … super friendly and always ready to help … the hospitality was super amazing
Highly recommend andriyala for anyone looking for peaceful gateaway with beautiful views, amazing foods and staff and service :: we will definitely come againnnnn ..
Thanks andriyala
The presidential suite and it was extremely unforgettable and had the best days there … the room was spacious luxurious and very relaxing ..
The sunset at andriyala are honestly the best and magical .. the atmosphere is super peaceful and you can enjoy with the nature .. every coner is beautiful and well maintained , making it one of the most beautiful hotels we have visited in srilanka
The food was very delicious with so many choices .. local and international options .. every meal was very fresh and full of flavors
Also specially what made our stay more memorable was the wonderful staff … super friendly and always ready to help … the hospitality was super amazing
Highly recommend andriyala for anyone looking for peaceful gateaway with beautiful views, amazing foods and staff and service :: we will definitely come againnnnn ..
Thanks andriyala
Couple
Comment: 10 May 2026
Stayed in: May 2026
Throwback in time.
We had a lovely stay in the 130 year old mansion. Staff were very friendly and attentive. Great food. Pool area could use a bit of attention.
Couple
Comment: 8 May 2026
Stayed in: May 2026
NOT RECOMMENDE
Terrible experience from start to finish.
We spent over €300 on this hotel for what was supposed to be our honeymoon night, and it turned into a complete disaster. The room had no hot water at all, and the swimming pool was ice cold, impossible to enjoy without freezing.
As soon as we arrived, the reception staff were unfriendly and unhelpful. We politely asked for another room, but they refused without even trying to help us. Instead of showing understanding, they acted dismissive and almost seemed amused by the situation.
They kept saying they would contact the manager, but nobody ever came back to us and no solution was offered. No refund, no compensation, nothing. We also couldn’t cancel the booking even though we had already paid cash.
For the amount of money we paid, this service is unacceptable. Save your money and book somewhere else — you can find similar hotels nearby for around $35 a night with much better customer service and conditions.
Definitely NOT recommended. Avoid this place at all costs!
We spent over €300 on this hotel for what was supposed to be our honeymoon night, and it turned into a complete disaster. The room had no hot water at all, and the swimming pool was ice cold, impossible to enjoy without freezing.
As soon as we arrived, the reception staff were unfriendly and unhelpful. We politely asked for another room, but they refused without even trying to help us. Instead of showing understanding, they acted dismissive and almost seemed amused by the situation.
They kept saying they would contact the manager, but nobody ever came back to us and no solution was offered. No refund, no compensation, nothing. We also couldn’t cancel the booking even though we had already paid cash.
For the amount of money we paid, this service is unacceptable. Save your money and book somewhere else — you can find similar hotels nearby for around $35 a night with much better customer service and conditions.
Definitely NOT recommended. Avoid this place at all costs!
Hotel response
Comment: 10 May 2026
Hi sir/ma’am
Thank you for sharing your feedback.
We are sorry to hear that your stay did not meet your expectations. However, we would like to respectfully clarify a few important points regarding your review.
At the time of the incident, you had already checked into the room and later requested a different suite because the swimming pool was not heated. We kindly note that we have never advertised or promoted any of our pools as heated pools on any booking platform or advertisement. Therefore, this was not a facility that was promised or included in the reservation.
We would also like to address the statement regarding the hot water facility in the bathroom. As hot water is an essential facility for guest comfort, our team carefully checks and confirms the proper functioning of all hot water systems before guest check-ins. We can confidently confirm that there were no issues with the hot water facilities in the room during your stay, and we did not receive any similar complaints from other guests.
Regarding your refund request, we were unfortunately unable to provide a refund on this basis, as the room and facilities provided were exactly as described at the time of booking. If there had been any mistake, misleading information, or missing advertised facility from our side, we would not hesitate to provide a refund or appropriate solution immediately. We strongly believe in honest hospitality and do not advertise false facilities or misleading information simply to attract guests.
We always strive to treat every guest with professionalism, respect, and fairness. While we understand that expectations can vary,
For this reason, we believe this particular statement is unfair and misleading. As a property that values honesty,professionalism, and guest satisfaction, we do not expect misleading reviews or inaccurate statements from guests,especially regarding facilities that were fully functional and properly provided during the stay.
We value all genuine feedback and continuously work to improve the experience we provide to our guests.
Thank you
Best Regards
Team Andriyala
Thank you for sharing your feedback.
We are sorry to hear that your stay did not meet your expectations. However, we would like to respectfully clarify a few important points regarding your review.
At the time of the incident, you had already checked into the room and later requested a different suite because the swimming pool was not heated. We kindly note that we have never advertised or promoted any of our pools as heated pools on any booking platform or advertisement. Therefore, this was not a facility that was promised or included in the reservation.
We would also like to address the statement regarding the hot water facility in the bathroom. As hot water is an essential facility for guest comfort, our team carefully checks and confirms the proper functioning of all hot water systems before guest check-ins. We can confidently confirm that there were no issues with the hot water facilities in the room during your stay, and we did not receive any similar complaints from other guests.
Regarding your refund request, we were unfortunately unable to provide a refund on this basis, as the room and facilities provided were exactly as described at the time of booking. If there had been any mistake, misleading information, or missing advertised facility from our side, we would not hesitate to provide a refund or appropriate solution immediately. We strongly believe in honest hospitality and do not advertise false facilities or misleading information simply to attract guests.
We always strive to treat every guest with professionalism, respect, and fairness. While we understand that expectations can vary,
For this reason, we believe this particular statement is unfair and misleading. As a property that values honesty,professionalism, and guest satisfaction, we do not expect misleading reviews or inaccurate statements from guests,especially regarding facilities that were fully functional and properly provided during the stay.
We value all genuine feedback and continuously work to improve the experience we provide to our guests.
Thank you
Best Regards
Team Andriyala
Family traveller
Comment: 16 Apr 2026
Stayed in: Apr 2026
GREAT EXPERIENCE
This is our 1st experience in ANDRIYALA. It was stunning. Suite was amazing. Beautiful views. High quality furniture and accessories.
Staff was really professional and friendly. Food was upto our expectations. Garden and surrounding well maintained. Can recommend 100%
Staff was really professional and friendly. Food was upto our expectations. Garden and surrounding well maintained. Can recommend 100%
Excellent location
ANDRIYALA RESORT, GALKANDA, HAPUTALE, Badulla, 90150, Sri Lanka|22.33 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
11:30
Good to know
Pets not allowed
Extra beds are available for free, depending on the size of the room.
Andriyala: FAQs
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