Shalimar Hotel
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Fast facts
Check in from: | 12:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
More about Shalimar Hotel
Shalimar Hotel
Situated in Colombo, Shalimar Hotel offers 2-star accommodation with a bar and barbecue facilities. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property.
Comment: 13 Dec 2025
Stayed in: Nov 2025
Comment: 3 Jul 2025
Stayed in: Jul 2025
Terrible Customer Service – Would Not Recommend
What stood out most was the behavior of the security/receptionist — an older man, likely in his late 50s, usually dressed in a white shirt and black pants. He was incredibly rude, lacked any sense of customer service, and spoke in a disrespectful tone. For someone who is the first point of contact at a hotel, his conduct was completely unacceptable.
Overall, the place is poorly managed with zero regard for guest experience. I do not recommend this hotel for any reason.
Comment: 11 Feb 2025
Stayed in: Feb 2025
Okay
The room was clean but could use some paint.
The staff were friendly and helpful.
The breakfast was good.
Air conditioning was good.
Comment: 2 Jan 2025
Stayed in: Dec 2024
Comment: 19 Dec 2024
Stayed in: Dec 2024
A very bad place.
Initially, the staff seemed friendly and friendly. I arrived at night, and I was placed in an improved room, promised that the cost would remain as stated on Booking, and offered to cooperate directly, bypassing the platform.
However, the situation changed the following day. Another manager came in and said the room price was three times the price of Booking, citing "pad error." All previous arrangements were ignored, the smiley manager greeting me stood silent and you could see that he understood what was going on, but alas there was nothing he could do, I was cast in a negative light as if I was trying to avoid paying.
After paying the full room rate for 24 hours, I left. I don't know any reason why you should choose this hotel.
No food in the restaurant either.
It felt like I was the victim of an elaborate fraud scheme.
I felt cheated.
Location
Maradana 46, Panchikawatta Rd, Panchikawatte, Colombo, 00100, Sri Lanka|2.47 km from city centre
Check in and check out
Check in from:
12:00
Check out before:
12:00
Good to know
Pets not allowed
Extra beds are available for an additional charge, depending on the size of the room.

