Beach & Bliss Mirissa
+ 76
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Fast facts
Check in from: | 15:30 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Beach & Bliss Mirissa
Beach & Bliss Mirissa
Situated in Mirissa, a few steps from Thalaramba Beach, Beach & Bliss Mirissa features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.
Reviews from 
Couple
Comment: 19 Apr 2026
Stayed in: Mar 2026
Great Hotel - Relaxing Stay
We stayed at this property for 2 nights and had a very relaxing and enjoyable stay. The room was spacious and comfortable, and the jacuzzi added a wonderful touch, giving us a real sense of calmness and happiness. The spa was excellent, and we really enjoyed both the treatment and the steam room.
Breakfast was delicious, and the peaceful atmosphere made the whole experience even better.
We will definitely come back again.
Breakfast was delicious, and the peaceful atmosphere made the whole experience even better.
We will definitely come back again.
Hotel response
Comment: 28 Apr 2026
Dear Valued Guest,
Thank you very much for your lovely review.
We are delighted to hear that you had a relaxing and enjoyable stay with us. It is wonderful to know that you found the room spacious and comfortable, and that the jacuzzi, spa treatment, steam room, and peaceful atmosphere helped make your stay calm and memorable.
We are also happy that you enjoyed our breakfast. Your kind words are a great encouragement to our team.
We truly look forward to welcoming you back again soon.
Warm regards,
Management Team
Beach & Bliss Mirissa
Thank you very much for your lovely review.
We are delighted to hear that you had a relaxing and enjoyable stay with us. It is wonderful to know that you found the room spacious and comfortable, and that the jacuzzi, spa treatment, steam room, and peaceful atmosphere helped make your stay calm and memorable.
We are also happy that you enjoyed our breakfast. Your kind words are a great encouragement to our team.
We truly look forward to welcoming you back again soon.
Warm regards,
Management Team
Beach & Bliss Mirissa
Family traveller
Comment: 1 Jan 2026
Stayed in: Dec 2025
Disappointment +++
Our “deluxe” room is the opposite of photos on booking!
Two bath towels for 4, no glass in the bathroom, or others for that matter! aging room, very bad soundproofing (simple glazing, very dirty! ),
Cleaning neglected!
Swimming pool and jacuzzi do not inspire confidence, tuft of hair in the pool!
Gym consisting of two machines in a corridor leading to the rooms!!!!!!!
Breakfast ridiculous, bad!
This hotel is very far from a 4*!!!!
Max 2...
Welcome and very very limited service!
Beachfront hotel but beach inaccessible due to corals!!!!!
Many power cuts!
Not to be missed, especially as there are many hotels in the area.
Two bath towels for 4, no glass in the bathroom, or others for that matter! aging room, very bad soundproofing (simple glazing, very dirty! ),
Cleaning neglected!
Swimming pool and jacuzzi do not inspire confidence, tuft of hair in the pool!
Gym consisting of two machines in a corridor leading to the rooms!!!!!!!
Breakfast ridiculous, bad!
This hotel is very far from a 4*!!!!
Max 2...
Welcome and very very limited service!
Beachfront hotel but beach inaccessible due to corals!!!!!
Many power cuts!
Not to be missed, especially as there are many hotels in the area.
Family traveller
Comment: 8 Jun 2026
Stayed in: Jun 2026
Scammers
We had booked 3 rooms based on the information provided by the booking department of Beach and Bliss. However, upon arrival, we found that the details shared with us were completely misleading.
The rooms allotted to us are interconnected, which was never disclosed during the booking process. More importantly, the rooms are in an extremely poor and unhygienic condition, making them unfit for our stay. This is far below the standards that were promised and represented to us at the time of booking.
As the accommodation provided is not as advertised and is unacceptable, we are unable to stay at the property. We have immediately raised this concern, yet our request for a refund is being denied.
We request a full refund of the amount paid, as the hotel has failed to provide the accommodation and services that were promised at the time of booking.
The rooms allotted to us are interconnected, which was never disclosed during the booking process. More importantly, the rooms are in an extremely poor and unhygienic condition, making them unfit for our stay. This is far below the standards that were promised and represented to us at the time of booking.
As the accommodation provided is not as advertised and is unacceptable, we are unable to stay at the property. We have immediately raised this concern, yet our request for a refund is being denied.
We request a full refund of the amount paid, as the hotel has failed to provide the accommodation and services that were promised at the time of booking.
Hotel response
Comment: 29 Aug 2026
Dear Guest,
With all due respect, the account given in this review does not reflect what actually occurred, and we feel it is important to clarify the facts.
Before the booking was confirmed, we shared photographs and videos of the accommodation with you. We were also informed that two families would be staying, and based on that information, two interconnected rooms together with a separate room were considered a practical arrangement. At no stage did we intentionally conceal or misrepresent the accommodation.
When you raised your concern upon arrival, we immediately asked you to identify any message, photograph, video, or other information provided by our booking team that had been misleading. We specifically stated that if you could show us anything that had been materially misrepresented, we would provide a full refund. Unfortunately, no such communication was identified.
Your concern at the time was that two of the rooms were interconnected and that you therefore felt there would not be sufficient privacy. In an effort to resolve this immediately, we offered the ENTIRE LOFT exclusively to one family and an additional completely separate room for the other family, at no extra charge. We still retain the messages confirming this offer. Unfortunately, you did not wish to inspect or consider this alternative.
We fully understand that travel plans and personal circumstances can change unexpectedly. However, as a hotel and a business, we cannot provide a full refund for every last-minute change of plan, particularly where the accommodation remains available and reasonable alternatives are offered. Where a genuine problem with accommodation has occurred, we have refunded guests in the past, and we even shared documentary examples of such cases with you at the time.
We must also respectfully address the new allegations regarding hygiene and the rooms allegedly being in an "extremely poor" or "unfit" condition. We retain our complete message history from this matter, even though approximately three months have now passed. At the time, there was no complaint from you regarding hygiene, cleanliness, or the physical condition of the rooms. The issue communicated to us was the interconnected rooms and privacy.
We also have video footage of the LOFT taken only a few weeks before your arrival showing its actual condition. Anyone wishing to see the accommodation can also view the photographs and video of the LOFT on our official website.
Even after some time had passed, as a gesture of goodwill, I personally offered you a partial refund despite the circumstances. Unfortunately, this was also declined, and you maintained that only a full refund would be acceptable, failing which a negative review would be published.
We sincerely regret that your stay did not proceed as originally planned and that our inability to provide a full refund caused disappointment. However, we cannot accept the description of our hotel as "scammers" when accommodation was reserved for you, the actual room information had been shared, alternative accommodation offering greater privacy was provided at no additional cost, and even a subsequent partial refund was offered as a gesture of goodwill.
We respect every guest's right to express dissatisfaction, but we equally believe that reviews should fairly reflect what actually occurred.
We are nevertheless sorry that the matter could not be resolved to your satisfaction, and we genuinely wish you and your family all the very best in your future travels.
Owners
Beach & Bliss Mirissa
With all due respect, the account given in this review does not reflect what actually occurred, and we feel it is important to clarify the facts.
Before the booking was confirmed, we shared photographs and videos of the accommodation with you. We were also informed that two families would be staying, and based on that information, two interconnected rooms together with a separate room were considered a practical arrangement. At no stage did we intentionally conceal or misrepresent the accommodation.
When you raised your concern upon arrival, we immediately asked you to identify any message, photograph, video, or other information provided by our booking team that had been misleading. We specifically stated that if you could show us anything that had been materially misrepresented, we would provide a full refund. Unfortunately, no such communication was identified.
Your concern at the time was that two of the rooms were interconnected and that you therefore felt there would not be sufficient privacy. In an effort to resolve this immediately, we offered the ENTIRE LOFT exclusively to one family and an additional completely separate room for the other family, at no extra charge. We still retain the messages confirming this offer. Unfortunately, you did not wish to inspect or consider this alternative.
We fully understand that travel plans and personal circumstances can change unexpectedly. However, as a hotel and a business, we cannot provide a full refund for every last-minute change of plan, particularly where the accommodation remains available and reasonable alternatives are offered. Where a genuine problem with accommodation has occurred, we have refunded guests in the past, and we even shared documentary examples of such cases with you at the time.
We must also respectfully address the new allegations regarding hygiene and the rooms allegedly being in an "extremely poor" or "unfit" condition. We retain our complete message history from this matter, even though approximately three months have now passed. At the time, there was no complaint from you regarding hygiene, cleanliness, or the physical condition of the rooms. The issue communicated to us was the interconnected rooms and privacy.
We also have video footage of the LOFT taken only a few weeks before your arrival showing its actual condition. Anyone wishing to see the accommodation can also view the photographs and video of the LOFT on our official website.
Even after some time had passed, as a gesture of goodwill, I personally offered you a partial refund despite the circumstances. Unfortunately, this was also declined, and you maintained that only a full refund would be acceptable, failing which a negative review would be published.
We sincerely regret that your stay did not proceed as originally planned and that our inability to provide a full refund caused disappointment. However, we cannot accept the description of our hotel as "scammers" when accommodation was reserved for you, the actual room information had been shared, alternative accommodation offering greater privacy was provided at no additional cost, and even a subsequent partial refund was offered as a gesture of goodwill.
We respect every guest's right to express dissatisfaction, but we equally believe that reviews should fairly reflect what actually occurred.
We are nevertheless sorry that the matter could not be resolved to your satisfaction, and we genuinely wish you and your family all the very best in your future travels.
Owners
Beach & Bliss Mirissa
Anonymous traveller
Comment: 1 Jun 2026
Stayed in: May 2026
Great location. Friendly staff. While it looks clean there are corners and spots of lack of hygiene. Also when u ask for room cleaning they only do the bed. They don’t clean the bathrooms or replace glasses or clean the room. The make shift gym was also very dirty and I had to ask them multiple times to clean it. The jacuzzi while I seen the worker clean it- I didn’t think it was clean enough. Also while breakfast is included in the package- 1 morning we were told there is no buffet and we had to order whatever we wanted from eggs and Indian dosas. While overall a good place and staff are helpful - would expect more for what we pay for
Couple
Comment: 20 Apr 2026
Stayed in: Apr 2026
Very Disappointed.
Property is poorly managed. Pet dogs (3 in total) are seen drinking water from the pool. Bathrooms are filled with Ants. and very very small toilet/bathroom so that you can't even stand properly. Pool filtering system does not work and staff did not start despite asking for it.
Travel desk is poorly managed. For a Uber ride of 800 LKR, they were asking for 1600 LKR for booking from the front desk.
Restaurant and food is good. Staffs are nice.
Rooms are comfortable and spacious.
Overall, this was not worth the money.
Travel desk is poorly managed. For a Uber ride of 800 LKR, they were asking for 1600 LKR for booking from the front desk.
Restaurant and food is good. Staffs are nice.
Rooms are comfortable and spacious.
Overall, this was not worth the money.
Hotel response
Comment: 28 Apr 2026
Dear Valued Guest,
Thank you for sharing your feedback. As we are unable to identify your booking from this review, we cannot respond to every point with room-specific details. However, we take all general concerns very seriously and have already shared your comments with our team for review.
Regarding transport, Uber and PickMe are often cheaper because they usually charge for one-way travel only. Local tuk-tuks may charge slightly more as they also consider their return journey. We sometimes support local village drivers who depend on these hires to support their families, but we clearly state that we do not take any commission from them. We also encourage all guests to check and agree on the price before starting any ride.
Regarding the dogs, there are a few stray dogs around the area. They are not our pets, but we do look after them humanely and have vaccinated them for guest safety. That said, dogs drinking from the pool is not acceptable, and we sincerely apologize. We have already assigned staff to prevent this from happening, and after your comments we will review this process again more strictly.
As for ants, being in a tropical beachfront environment, complete prevention can sometimes be difficult. However, we carry out regular pest-control treatments to minimize such issues. We are sorry that this affected your bathroom experience.
With regard to the bathroom size, most guests find our rooms and bathrooms suitable, but we understand that your experience was different. Since we cannot identify your room, we are unable to check the exact issue, but your concern is noted.
We are pleased to hear that you found the restaurant and food good, the staff nice, and the rooms comfortable and spacious. Thank you for recognizing those positives.
We regret that your overall experience did not feel worth the money. Your feedback helps us improve, and we hope to have another opportunity to offer you a better stay in the future.
Warm regards,
Management Team
Beach & Bliss Mirissa
Thank you for sharing your feedback. As we are unable to identify your booking from this review, we cannot respond to every point with room-specific details. However, we take all general concerns very seriously and have already shared your comments with our team for review.
Regarding transport, Uber and PickMe are often cheaper because they usually charge for one-way travel only. Local tuk-tuks may charge slightly more as they also consider their return journey. We sometimes support local village drivers who depend on these hires to support their families, but we clearly state that we do not take any commission from them. We also encourage all guests to check and agree on the price before starting any ride.
Regarding the dogs, there are a few stray dogs around the area. They are not our pets, but we do look after them humanely and have vaccinated them for guest safety. That said, dogs drinking from the pool is not acceptable, and we sincerely apologize. We have already assigned staff to prevent this from happening, and after your comments we will review this process again more strictly.
As for ants, being in a tropical beachfront environment, complete prevention can sometimes be difficult. However, we carry out regular pest-control treatments to minimize such issues. We are sorry that this affected your bathroom experience.
With regard to the bathroom size, most guests find our rooms and bathrooms suitable, but we understand that your experience was different. Since we cannot identify your room, we are unable to check the exact issue, but your concern is noted.
We are pleased to hear that you found the restaurant and food good, the staff nice, and the rooms comfortable and spacious. Thank you for recognizing those positives.
We regret that your overall experience did not feel worth the money. Your feedback helps us improve, and we hope to have another opportunity to offer you a better stay in the future.
Warm regards,
Management Team
Beach & Bliss Mirissa
Very good location
No 846/15, Beach Road, Thalaramba, Mirissa., Matara, 81000, Sri Lanka|6.77 km from city centre
Check in and check out
Check in from:
15:30
Check out before:
12:00
Good to know
Pets not allowed
Extra beds are available for an additional charge, depending on the size of the room.
Beach & Bliss Mirissa: FAQs
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