Hotel Schweizerhof Bern & Spa
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Airport shuttle
Pool
Fitness centre
Spa
More about Hotel Schweizerhof Bern & Spa
Hotel Schweizerhof Bern & Spa
The Hotel Schweizerhof Bern & Spa is a historic five-star hotel located in the heart of Bern, Switzerland. It offers luxurious rooms and suites, a spa, the famous Jack's Brasserie, Sky Terrace, Cigar Lounge and the Lobby Lounge Bar.
Reviews from 
Couple
DE
Comment: 13 Jul 2026
Chandeliers and city soiree...
My husband and I spent two nights at the Hotel Schweizerhof Bern & Spa. It was our first visit to Bern, and the occasion was my birthday. Since we were taking the train from Frankfurt Airport to Switzerland, the Schweizerhof's location was excellent for us. The rail station is literally steps away from the hotel.
Since it was a special occasion, I booked a junior suite. It was mostly very comfortable, with a sitting room, a bedroom, and a nicely appointed bathroom complete with a rainfall shower, a large tub, and what appeared to be television on the wall. The bed and linens were comfortable, and although I didn't have a chance to use it, the desk also appeared to be good for doing work. The room also had electric rollladens.
The one thing I didn't care for in the room were the two chandeliers. My husband and I don't like overhead lighting. We prefer to use lamps. We were not able to use the lamps in the room without also turning on the chandeliers, which were very bright. The reception did send a technician up to see what he could do, but unfortunately, the chandelier lights were hardwired.
I enjoyed the breakfast in Jack's Brasserie. The made to order dishes were excellent, but I really liked Phillippe, the waiter, who made my birthday extra special. He brought out a really delicious chocolate mousse cake and a lovely card from the staff. He's a real gem, especially at breakfast!
One thing to be aware of is that the hotel is right in the center of town. If there is an event going on, you will hear noise. We happened to be at the hotel during Bern's annual city fest, and the noise went on all night. But this isn't the hotel's fault. I just mention it it for anyone who is a light sleeper. I'm sure when there's no city party, the room is quiet enough.
I enjoyed the Bernese bear that was presented to us at checkout. The little bear shaped almond cake was a nice treat! Overall, we enjoyed our stay and would book again.
Since it was a special occasion, I booked a junior suite. It was mostly very comfortable, with a sitting room, a bedroom, and a nicely appointed bathroom complete with a rainfall shower, a large tub, and what appeared to be television on the wall. The bed and linens were comfortable, and although I didn't have a chance to use it, the desk also appeared to be good for doing work. The room also had electric rollladens.
The one thing I didn't care for in the room were the two chandeliers. My husband and I don't like overhead lighting. We prefer to use lamps. We were not able to use the lamps in the room without also turning on the chandeliers, which were very bright. The reception did send a technician up to see what he could do, but unfortunately, the chandelier lights were hardwired.
I enjoyed the breakfast in Jack's Brasserie. The made to order dishes were excellent, but I really liked Phillippe, the waiter, who made my birthday extra special. He brought out a really delicious chocolate mousse cake and a lovely card from the staff. He's a real gem, especially at breakfast!
One thing to be aware of is that the hotel is right in the center of town. If there is an event going on, you will hear noise. We happened to be at the hotel during Bern's annual city fest, and the noise went on all night. But this isn't the hotel's fault. I just mention it it for anyone who is a light sleeper. I'm sure when there's no city party, the room is quiet enough.
I enjoyed the Bernese bear that was presented to us at checkout. The little bear shaped almond cake was a nice treat! Overall, we enjoyed our stay and would book again.
Hotel response
Comment: 15 Jul 2026
Thank you very much for taking the time to share your wonderful review.
We are delighted that you chose to celebrate your birthday with us and that you enjoyed our location, your Junior Suite, and the breakfast at Jack's Brasserie. A special thank you for your kind words about Philippe. We are pleased to share your compliments with him and the entire team. Everyone will be delighted to know they contributed to making your birthday so memorable.
We also appreciate your feedback regarding the room lighting. We regret that the chandeliers could not be adjusted to your preference and have shared your comments with the relevant team for future consideration.
Thank you again for your valuable feedback. We are delighted that you enjoyed your stay overall and look forward to welcoming you back to the Hotel Schweizerhof Bern & Spa on your next visit to Bern.
Warm regards,
Your Team at Hotel Schweizerhof Bern & Spa
We are delighted that you chose to celebrate your birthday with us and that you enjoyed our location, your Junior Suite, and the breakfast at Jack's Brasserie. A special thank you for your kind words about Philippe. We are pleased to share your compliments with him and the entire team. Everyone will be delighted to know they contributed to making your birthday so memorable.
We also appreciate your feedback regarding the room lighting. We regret that the chandeliers could not be adjusted to your preference and have shared your comments with the relevant team for future consideration.
Thank you again for your valuable feedback. We are delighted that you enjoyed your stay overall and look forward to welcoming you back to the Hotel Schweizerhof Bern & Spa on your next visit to Bern.
Warm regards,
Your Team at Hotel Schweizerhof Bern & Spa
Couple
Comment: 18 Aug 2026
EXPERIENCE PAR EXCELLENCE.
What a wonderful experience staying at this hotel. There is nothing to complain and a lot to compliment them for. There breakfast was outstanding and the service was efficient and courteous. The service, to say the least, was par excellence. I would like to specially mention Mr. Yannick and Mr. Gilles Ineichen for the very courteous and dedicated service. It actually felt like home. Would be back again and also recommend it to all my friends, colleagues and family.
Anonymous traveller
Comment: 9 Aug 2026
Stayed in: Aug 2026
This is just an amazing hotel in the perfect location--right at the entrance to the old city and directly adjacent to the train station. Our room was clean and well appointed, and I can't say enough about the staff, especially the desk clerk who helped us figure out the Aare swimming logistics, She even provided us with a hotel branded dry bag for floating down the river. My only comment is that the AC was not that strong, but the staff did provide us with a supplemental AC unit which cooled the room down considerably. HIGHLY recommend !
Couple
US
Comment: 9 Aug 2026
The perfect Bern hotel !
Just an amazing hotel! The location is perfect- right by the entrance to the old city and steps away from the train station. Our room was spacious and well apopinted, but the real gem was the staff. Can't say enough about how helpful they were, especially the desk clerk who helped us navigate the Aare swimming logistics AND provided us with a dry bag to use while floating down the river. HIGHLY recommend.
Hotel response
Comment: 11 Aug 2026
Thank you very much for your fantastic review and recommendation!
We are delighted to hear that you enjoyed our location, room, and especially the warm and helpful service of our team. Your kind words about our Front Office colleague are particularly appreciated – we are thrilled that the tips for swimming in the Aare and the dry bag helped make your Bern experience even more memorable.
We truly appreciate your recommendation and look forward to welcoming you back to the Hotel Schweizerhof Bern & Spa on your next visit to Bern.
Warm regards,
Your Team at Hotel Schweizerhof Bern & Spa
We are delighted to hear that you enjoyed our location, room, and especially the warm and helpful service of our team. Your kind words about our Front Office colleague are particularly appreciated – we are thrilled that the tips for swimming in the Aare and the dry bag helped make your Bern experience even more memorable.
We truly appreciate your recommendation and look forward to welcoming you back to the Hotel Schweizerhof Bern & Spa on your next visit to Bern.
Warm regards,
Your Team at Hotel Schweizerhof Bern & Spa
Family traveller
Comment: 14 Jul 2026
This Hotel and Vivienne are On her Majesty Secret Service.
Old charm, high standards, well dressed and behaving personnel, very nice guest room - great idea the James Bond Experience - elegant lunge bar. Very nice location.
This hotel lives up to the standard and expectation of high class Swiss hotels.
To be mentioned Ms. Vivienne, who went the extra mile with kindness and professionality in order to accomodate a request I had. She's an asset to this property.
As you may know, a scene "007 On her majesty's secret service" was shot here - on the balcony of room 411. The Schweizerhof Bern and Spa will bring it all back to its guests.
This hotel lives up to the standard and expectation of high class Swiss hotels.
To be mentioned Ms. Vivienne, who went the extra mile with kindness and professionality in order to accomodate a request I had. She's an asset to this property.
As you may know, a scene "007 On her majesty's secret service" was shot here - on the balcony of room 411. The Schweizerhof Bern and Spa will bring it all back to its guests.
Hotel response
Comment: 15 Jul 2026
Thank you very much for your exceptional review.
We are delighted to hear that you enjoyed the high standards of the Hotel Schweizerhof Bern & Spa. It is wonderful to know that our James Bond experience, our Lobby Lounge Bar, and our location contributed to making your stay memorable.
A special thank you for your kind words about Vivienne. We are truly pleased to hear that she went the extra mile with her warm and professional approach. We will gladly share your compliments with her – they are a wonderful recognition of her dedication.
We are proud of our connection to the iconic James Bond history and are delighted that you enjoyed this special part of our heritage.
We look forward to welcoming you back and creating another memorable experience for you.
Warm regards,
Your Team at Hotel Schweizerhof Bern & Spa
We are delighted to hear that you enjoyed the high standards of the Hotel Schweizerhof Bern & Spa. It is wonderful to know that our James Bond experience, our Lobby Lounge Bar, and our location contributed to making your stay memorable.
A special thank you for your kind words about Vivienne. We are truly pleased to hear that she went the extra mile with her warm and professional approach. We will gladly share your compliments with her – they are a wonderful recognition of her dedication.
We are proud of our connection to the iconic James Bond history and are delighted that you enjoyed this special part of our heritage.
We look forward to welcoming you back and creating another memorable experience for you.
Warm regards,
Your Team at Hotel Schweizerhof Bern & Spa
Excellent location
Bahnhofplatz 11, Bern, 3001, Switzerland|0.34 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Extra beds are available for an additional charge, depending on the size of the room.
Hotel Schweizerhof Bern & Spa: FAQs
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