Hotel Diplomate
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Fast facts
Check in from: | 14:30 |
|---|---|
Check out before: | 12:00 |
Amenities
Wi-Fi
Parking
Front desk 24 hour
Non-smoking
Laundry
Lift
More about Hotel Diplomate
Hotel Diplomate
Hotel Diplomate is situated next to the lush green Parc de Malagnou, in Geneva's charming Eaux-Vives quarter, close to the Eaux-Vives train station.
Reviews from 
Couple
Comment: 6 Jul 2023
Stayed in: Jul 2023
Nasty bathroom. Stay away.
Just don't. You see all the other reviews and now you see mine. Nasty nasty bathroom with black mold, old shower curtain with pink stains on it, pink stains in between shower tiles. I asked to be moved to another room, and when I went to look at it, that shower was just as nasty. I looked at a third room, same thing. As we were checking out, we heard a guest on the phone asking to borrow a vacuum cleaner because there was a bug in her bed. The staff told her there was only one vacuum on site and the cleaner was using it, so they did nothing to address the person's complaint.
I booked this room through hotwire, and it was a special deal where you pay a good rate and you find out the hotel name afterwards. What a mistake, just to save some money. Geneva is expensive, we spent $350 for 2 nights in this room. We should have just spent more and gotten a nicer place. If you need to save money and are thinking of staying at this hotel, maybe just don't come to Geneva! Or find an Airbnb!
Also this hotel is not associated with Best Western.
I booked this room through hotwire, and it was a special deal where you pay a good rate and you find out the hotel name afterwards. What a mistake, just to save some money. Geneva is expensive, we spent $350 for 2 nights in this room. We should have just spent more and gotten a nicer place. If you need to save money and are thinking of staying at this hotel, maybe just don't come to Geneva! Or find an Airbnb!
Also this hotel is not associated with Best Western.
Business traveller
BE
Comment: 26 Nov 2023
Stayed in: Nov 2023
Horrible
Terrible welcome in a language that is neither French nor English by an employee who has absolutely no clue in his papers.
A bedroom with a double bed but which is made up of two single beds and lined as such.
Spartan equipment (no sockets near the beds) and corrugated wooden floors.
A bedroom with a double bed but which is made up of two single beds and lined as such.
Spartan equipment (no sockets near the beds) and corrugated wooden floors.
Family traveller
Comment: 1 Sep 2023
Stayed in: Aug 2023
No way is this a 4 Star Hotel
Not only did:
- the air conditioning not work (it failed to cool the room even when set on its highest setting),
- the TV not work and
- the shower curtain was broken, but
- there was no key to the bathroom door, the light in the (tiny) lift kept cutting out - leaving you squished up to a total stranger in pitch blackness, and
- the receptionist could not even recommend a pretty local village to visit (there are many - we eventually went to Nyon and Annecy).
No way does this hotel deserve 4 stars - it would be hard pressed to merit 3 stars!!!
- the air conditioning not work (it failed to cool the room even when set on its highest setting),
- the TV not work and
- the shower curtain was broken, but
- there was no key to the bathroom door, the light in the (tiny) lift kept cutting out - leaving you squished up to a total stranger in pitch blackness, and
- the receptionist could not even recommend a pretty local village to visit (there are many - we eventually went to Nyon and Annecy).
No way does this hotel deserve 4 stars - it would be hard pressed to merit 3 stars!!!
Group traveller
Comment: 19 Jun 2023
Stayed in: Jun 2023
Terrible Experince
First, the location is 15 min walk from downtown, which is relatively good. Regarding the room cleanliness overall, the room is clean, but there are insects flying everywhere in the room at the ceiling. For the service, the hotel has one of the most unprofessional staff that I have ever met. The Air conditioner was not working, and I told the receptionists about it in the morning; nothing happened. He told me to open the window or go to other hotels when I complained about it. Overall, I don't recommend it to anyone.
Couple
Comment: 11 Mar 2023
Stayed in: Feb 2023
Pay two times and no back money
The problem was the booking system of the hotel. First I booked in the hotel website with a free cancellation, but when I was changed it wasn’t possible because the hotel works with hotel-rez.com and this company charge U$ 613 and after one month pay back my money..
When I was in the hotel ( booking hotels.com) they agree with me but told me that I need to contact a hotel-rez .com , because the hotel didn’t charge anything
How it possible that you have a system to book , buy you don’t accept your responsibility with the trouble with your system?
I’ve written to the hotel and the hotel-rez .com and they haven’t answered
Conclusión .. stole , robbed or other word the money
When I was in the hotel ( booking hotels.com) they agree with me but told me that I need to contact a hotel-rez .com , because the hotel didn’t charge anything
How it possible that you have a system to book , buy you don’t accept your responsibility with the trouble with your system?
I’ve written to the hotel and the hotel-rez .com and they haven’t answered
Conclusión .. stole , robbed or other word the money
Location
Rue de la Terrassière, 46, Eaux-Vives, Geneva, 1207, Switzerland|1.38 km from city centre
Check in and check out
Check in from:
14:30
Check out before:
12:00
Good to know
All ages
R 697 (CHF35) per person per night
Please contact the hotel for details about adding a cot.
A damage deposit of CHF 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. A valid credit card has to be presented upon check-in as a deposit. Otherwise the full amount has to be paid upon arrival.
Hotel Diplomate: FAQs
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