Grindelwald Youth Hostel
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 10:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
More about Grindelwald Youth Hostel
Grindelwald Youth Hostel
Only 1.5 km from the ski lifts, this youth hostel is located in Grindelwald. The sun terrace and the lovely breakfast room have beautiful views of the Bernese Alps. Packed lunches are available.
Comment: 6 Aug 2026
Stayed in: Jul 2026
Perfect for family of 4
Comment: 18 Jul 2026
Stayed in: Jul 2026
My only complaint: There was only one charger outlet in the corner of the room (to share between the four of us). It was somewhat coming off of the wall. And the charger near the sink didn’t work for me.
But overall, wonderful stay! Would recommend.
Comment: 20 Jun 2026
Stayed in: Jun 2026
Great breakfast and view. Large rooms
The Bad:
poorly lit area between buildings.
Lots of stairs involved to access some rooms and reception.
Property "landscaping " was wild and unkempt. Lots of weeds. No fans and windows barely open. It lots of gravelas hot. Tiny bathroom sinks. Could not fill water bottle in the one near my room. One operational shower for females between 2 floors. No frosted window in shower area. You might flash a bicyclist or two! All rooms are mixed.
The Ugly:
I did not know the bus stopped running at 5 pm.The climb up is at a 45 degree angle. Half the path is steep uneven coarsely graveled steps. Unlit at night. Getting a bus or taxi ($20) is highly recommended.
Comment: 28 May 2026
Stayed in: May 2026
Not bad
Comment: 18 May 2026
Stayed in: May 2026
If you value the security of your credit card data, do not book at Grindelwald Youth Hostel.
Here is exactly how they operate, fully documented:
1. The "Bait-and-Switch" Booking Trap
When I booked my stay via Hostelworld, my confirmation email explicitly stated under their Cancellation Policy: "You can cancel up to 14 days before the arrival date." I canceled my trip 15 days in advance, fully complying with their stated policy. However, the hostel aggressively demanded a 100% cancellation penalty (CHF 440.64), pointing to a contradictory "Non-refundable" label hidden elsewhere in the same email. They deliberately use conflicting terms so they can advertise flexible cancellations to get you to book, but enforce ruthless penalties whenever it suits them.
2. The Lie and The Unauthorized Charge (The Theft)
The most alarming issue is how they handle your financial data. After I disputed the contradictory terms, I explicitly asked them to confirm my card would not be automatically charged. On May 16th, the Hostel Manager put it in writing: "We don't have your complete credit card details. There will be no further charges."
Trusting this explicit written guarantee, I agreed to settle the balance by bank transfer once they provided a standard receipt for my travel insurance. Instead, they lied. Two days later, they maliciously forced a charge of CHF 440.64 to my credit card anyway, casually emailing me to say, "You have already paid everything with us." Charging a customer’s credit card after putting in writing that you will not do so is not a mistake—it is unauthorized billing and blatant deception. Your payment data is NOT safe with them.
3. The Insurance Cover-Up ("Double-Dipping")
Because I canceled over two weeks in advance, I asked management for a simple, standard letter confirming whether my 4-bed room was resold to other guests, which my travel insurance requires to verify my loss. They completely ignored the request. Why? Because they are almost certainly "double-dipping"—extorting my full payment while reselling the exact same room to new travelers, and they don't want a paper trail of their unjust enrichment.
4. The Insult
After executing an unauthorized charge on my credit card and stonewalling my insurance claim, the manager actually had the audacity to email me offering to "invite me to dinner" if I ever returned to the hostel. I don't want a patronizing dinner; I want the money you took without authorization.
The Bottom Line:
Swiss Youth Hostels claims to have a wholesome mission, but this specific branch operates like a predatory tourist trap. They will weaponize confusing fine print, lie to you about the security of your credit card, process unauthorized charges, and obstruct your travel insurance claims. Save yourself the legal headache, protect your bank account, and book anywhere else in Grindelwald. I have reported their conduct to the Swiss consumer protection authorities (SECO) and initiated a fraud chargeback with my bank.
Very good location
Geissstutzstrasse 12, Grindelwald, 3818, Switzerland|0.53 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
10:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast price
Please contact hotel for price information
Breakfast times
07:00 - 09:30 from Monday to Sunday
Cash

