Hotel des Balances
+ 147
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Front desk 24 hour
Restaurant
Hotel des Balances: reviews
Reviews from 
Family traveller
Comment: 2 Jul 2026
Stayed in: May 2026
Amasing stay excellent location
This hotel is located precisely in front of the lake and overlooking the bridge, Mt Pilatus and the lake we had a room overlooking the lake and it was just perfect is size. Super clean. The atmosphere was nice - staff was welcoming helpful and kind. The food was superior. The hotel is walking distance from train station; restaurants and the downtown!
Hotel response
Comment: 5 Jul 2026
Thank you so much for taking the time to review your stay with us so thoroughly and positively. We are delighted to read that you have fond memories of our hotel's special location on the lake, with its view of the bridge and Mount Pilatus. Your satisfaction with the view, the cleanliness, and the size of your room is wonderful confirmation for our team.
We also thank you for your kind words about the atmosphere in the hotel and the friendliness and helpfulness of our staff. Your compliments about our cuisine fill us with great joy. The fact that the proximity to the train station, restaurants, and the city centre further enhanced your stay completes your thoroughly positive experience.
Your feedback is a valuable motivation for us all. We hope to welcome you back to our hotel on the lake soon.
We also thank you for your kind words about the atmosphere in the hotel and the friendliness and helpfulness of our staff. Your compliments about our cuisine fill us with great joy. The fact that the proximity to the train station, restaurants, and the city centre further enhanced your stay completes your thoroughly positive experience.
Your feedback is a valuable motivation for us all. We hope to welcome you back to our hotel on the lake soon.
Couple
Comment: 2 Jul 2026
Stayed in: May 2026
Wouldn't stay anywhere else
Great location, great views, wonderful restaurant, relaxing stay sets the tone for this hotel, but the staff takes it over the top. While "European" sized, we found the room to be extremely comfortable with bedding that provided a great night rest. The balcony along the river was a wonderful amenity and a place to relax and have a pre-dinner cocktail from the mini-bar. The location was easily walkable to all local attractions, the pier and train station, yet away from the noisy areas of the city. Make sure to have at least one meal in restaurant, it was the best meal we had. We interacted often with front desk staff and found everyone with a strong desire to make sure we had a wonderful Lucerne trip, quick to offer dining, transportation and activity recommendations.
Hotel response
Comment: 5 Jul 2026
Thank you so much for taking the time to review your stay with us so thoroughly and positively. It is a great pleasure to read that you appreciated the central location and the impressive view, as well as the relaxed atmosphere of our hotel.
Your praise for the restaurant, and especially for the quality of the meals, is wonderful recognition for our entire team. We are delighted that the furnishings of your room, the comfortable bed, and the amenities, such as the balcony overlooking the river and the opportunity to unwind there in the evening, contributed to a thoroughly relaxing stay.
We are also proud that you highlighted the dedicated service of our team, particularly at reception. Providing helpful recommendations for activities, restaurants, and transportation is very important to us – we are pleased that this enriched your experience in Lucerne.
Thank you again for your generous feedback, and we hope to welcome you back again soon.
Your praise for the restaurant, and especially for the quality of the meals, is wonderful recognition for our entire team. We are delighted that the furnishings of your room, the comfortable bed, and the amenities, such as the balcony overlooking the river and the opportunity to unwind there in the evening, contributed to a thoroughly relaxing stay.
We are also proud that you highlighted the dedicated service of our team, particularly at reception. Providing helpful recommendations for activities, restaurants, and transportation is very important to us – we are pleased that this enriched your experience in Lucerne.
Thank you again for your generous feedback, and we hope to welcome you back again soon.
Other
Comment: 15 Aug 2026
Happy Couple with Big Belly Mama
Hotel de Balances has a fantastic location, making it very convenient for exploring Lucerne.
The breakfast was one of the highlights of our stay. Although it’s a relatively small corner buffet, the variety and quality were impressive, especially the fresh breads and bakery items. The Bircher muesli was fantastic! We enjoyed breakfast there on all three mornings, especially sitting outside with the beautiful view — and, of course, plenty of bees joining us.
Our room was good overall, although the mattress was unfortunately not very comfortable. It felt quite worn and had a noticeable dip in the middle, which made sleeping less comfortable.
Overall, we had a very pleasant stay and really enjoyed the location, breakfast, and atmosphere of the hotel.
The breakfast was one of the highlights of our stay. Although it’s a relatively small corner buffet, the variety and quality were impressive, especially the fresh breads and bakery items. The Bircher muesli was fantastic! We enjoyed breakfast there on all three mornings, especially sitting outside with the beautiful view — and, of course, plenty of bees joining us.
Our room was good overall, although the mattress was unfortunately not very comfortable. It felt quite worn and had a noticeable dip in the middle, which made sleeping less comfortable.
Overall, we had a very pleasant stay and really enjoyed the location, breakfast, and atmosphere of the hotel.
Other
Comment: 13 Aug 2026
Improvements are needed regarding moving luggage
I stayed for three days with my young daughter, and carrying a heavy suitcase up and down the stairs during check-in and check-out was extremely difficult. But no one was able to receive any help. It seems like it needs improvement. The in-room minibar amenities were also insufficient, as they were provided only once during the three-day stay.
Other
Comment: 11 Aug 2026
Wonderful hotel! Location, balcony room, staff, and services are all fantastic.
We would highly recommend this hotel. They made our long weekend truly memorable. We plan to return and recommend the hotel to friends and clients. Book a balcony if your budget allows! Definitely have drinks in the bar and dinner in the restaurant. Ask the staff for recommendations as every restaurant was fantastic.
Explore the area
Weinmarkt, Lucerne, 6004, Switzerland|0.85 km from city centre
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Hotel des Balances: FAQs
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