Krabi Resort
+ 145
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Krabi Resort
Krabi Resort
Located on Ao Nang Beach, Krabi Resort provides direct beach access and charming rooms with private terraces. It has a large outdoor pool and a restaurant offering beautiful sea views.
Reviews from 
Family traveller
Comment: 5 Aug 2026
Stayed in: Aug 2026
Chilled, clean, good location with nice staff
We are mid way through our stay at Krabi resort we are very happy with our choice.
The luxury grand rooms are great: set back into the trees, and wonderfully quiet. It is so lovely sitting on the balcony watching the butterflies and birds.
The rooms are spacious and kept clean. There are plenty of towels, both for showering and for the pool/beach.
The beds are very comfortable and spacious. Our 12 year old is on a separate bed which was organised with our booking without a problem.
Ok the hotel it is a little dated in places, and the area around the main swimming pool is a little tired and needs a repaint? but the area is clean, safe and the grounds are well maintained.
The staff have been very polite and welcoming. Everyone smiles and bows. Of course speaking a couple of Thai words will always help.
The food is really nice and it is well priced. You can eat at the swim up bar if you choose to, and can charge things to your room.
I had read some reviews about bugs etc but I havent noticed that being a problem. We do have a little lizard living with us, but he's cool and it is a tropical country! No different to having a house spider.
I would recommend Krabi resort as a lovely base for Ao Nang.
The luxury grand rooms are great: set back into the trees, and wonderfully quiet. It is so lovely sitting on the balcony watching the butterflies and birds.
The rooms are spacious and kept clean. There are plenty of towels, both for showering and for the pool/beach.
The beds are very comfortable and spacious. Our 12 year old is on a separate bed which was organised with our booking without a problem.
Ok the hotel it is a little dated in places, and the area around the main swimming pool is a little tired and needs a repaint? but the area is clean, safe and the grounds are well maintained.
The staff have been very polite and welcoming. Everyone smiles and bows. Of course speaking a couple of Thai words will always help.
The food is really nice and it is well priced. You can eat at the swim up bar if you choose to, and can charge things to your room.
I had read some reviews about bugs etc but I havent noticed that being a problem. We do have a little lizard living with us, but he's cool and it is a tropical country! No different to having a house spider.
I would recommend Krabi resort as a lovely base for Ao Nang.
Hotel response
Comment: 10 Aug 2026
Dear Emily,
Thank you very much for your wonderful and detailed review. We are delighted that you and your family are enjoying the peaceful Luxury Grand Room, our tropical surroundings, comfortable facilities, food, and especially the warm service from our team.
We also appreciate your constructive comments regarding the areas that need refreshing, particularly around the main pool, and have taken them on board.
Thank you for recommending Krabi Resort. We hope you continue to enjoy the rest of your stay with us and take home many happy memories from Ao Nang.
Best regards,
Thank you very much for your wonderful and detailed review. We are delighted that you and your family are enjoying the peaceful Luxury Grand Room, our tropical surroundings, comfortable facilities, food, and especially the warm service from our team.
We also appreciate your constructive comments regarding the areas that need refreshing, particularly around the main pool, and have taken them on board.
Thank you for recommending Krabi Resort. We hope you continue to enjoy the rest of your stay with us and take home many happy memories from Ao Nang.
Best regards,
Family traveller
Comment: 1 Sep 2026
Stayed in: Sep 2026
Not worth the money for the location…
Not with the money; way way way overpriced; food is average at best, grounds are in disarray.. The best thing going for this property is the beach access…
Hotel response
Comment: 5 Sep 2026
Dear John,
Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet your expectations, particularly regarding value for money, our food offerings, and the condition of some areas of the resort.
We appreciate your positive mention of our direct beach access, which is one of the unique features of Krabi Resort. At the same time, we take your other comments seriously. Our team is continuing to work on improvements to our grounds, facilities, and overall guest experience, and your feedback will be shared with the relevant departments for review.
We regret that we were unable to provide the experience you expected on this occasion and hope we may have an opportunity to welcome you again in the future and provide a much-improved stay.
Warm regards,
Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet your expectations, particularly regarding value for money, our food offerings, and the condition of some areas of the resort.
We appreciate your positive mention of our direct beach access, which is one of the unique features of Krabi Resort. At the same time, we take your other comments seriously. Our team is continuing to work on improvements to our grounds, facilities, and overall guest experience, and your feedback will be shared with the relevant departments for review.
We regret that we were unable to provide the experience you expected on this occasion and hope we may have an opportunity to welcome you again in the future and provide a much-improved stay.
Warm regards,
Family traveller
Comment: 24 Aug 2026
Stayed in: Aug 2026
CRIMINAL
Horrific. FRAUDULENT and CRIMINAL. I have travelled extensively around the world and have never had such a terrible experience. I can overlook the deteriorating buildings. I even overlooked the COCKROACHES in my room. But the CRIMINAL staff went too far. They manufactured claims of dirty linens. When we complained a manager and 2 staff from cleaning came to inspect the room. They found nothing and apologized and reversed the charges. We were packed and left immediately afterwards. By the time we made it to the front desk, someone had gone back to the room and “found” a pillow case with a light spot. This apparently requires additional charges. They also chose to charge us for the bottled water we were told was complimentary (we touched nothing in the mini bar) after the bill had been settled. When we asked to see pictures of this “spot” or to go back to the room they refused. The staff is clearly trained to conduct this illegal activity. The manager on duty’s was absolutely criminal. I should also mention we were greeted on arrival with a large sex toy sitting directly outside our door. It sat there for 2 full days until my son kicked it over the railing in disgust. It then laid at the path below for 2 further days. I. could go on and on and have pictures of everything. It is the illegal and deliberate criminal activity that is most abhorrent. In reading reviews, I now see this is common practice at this resort.
Hotel response
Comment: 31 Aug 2026
Dear Guest,
Thank you for bringing these serious concerns to our attention. We are deeply sorry to read about your experience and understand how upsetting this situation must have been.
We take allegations concerning disputed charges and staff conduct very seriously. The matters you described regarding linen charges, bottled water, room cleanliness, pest concerns, and the inappropriate item found near your room warrant careful review. We are investigating the circumstances with the relevant departments and management team, including the records associated with the charges mentioned.
Krabi Resort does not condone dishonest or improper conduct by any member of our team. At the same time, we believe it is important that such serious allegations are reviewed thoroughly and based on the available facts and records.
We sincerely regret the distress and frustration you experienced during your stay and appreciate you bringing these matters to our attention.
Best regards,
Thank you for bringing these serious concerns to our attention. We are deeply sorry to read about your experience and understand how upsetting this situation must have been.
We take allegations concerning disputed charges and staff conduct very seriously. The matters you described regarding linen charges, bottled water, room cleanliness, pest concerns, and the inappropriate item found near your room warrant careful review. We are investigating the circumstances with the relevant departments and management team, including the records associated with the charges mentioned.
Krabi Resort does not condone dishonest or improper conduct by any member of our team. At the same time, we believe it is important that such serious allegations are reviewed thoroughly and based on the available facts and records.
We sincerely regret the distress and frustration you experienced during your stay and appreciate you bringing these matters to our attention.
Best regards,
Family traveller
Comment: 17 Aug 2026
Stayed in: Aug 2026
An experience that changed completely after the upgrade
We stayed at the Krabi Resort as a family and, initially, the first "Deluxe" room we were assigned left us rather perplexed.
The room showed several signs of wear and some maintenance issues that, in our opinion, were not up to the images and expectations associated with the property.
We therefore politely reported our concerns to their reservation service via email, also documenting some of the problems encountered. The staff was helpful and offered us a room upgrade at no additional cost.
From that moment on, the experience changed completely.
The new room was perfect, clean, well-kept, and definitely more in line with our expectations. Kudos, therefore, to the property for listening to our needs and finding a concrete solution.
The real strong point of the Krabi Resort, however, is undoubtedly the location: directly on the private beach, in a very convenient area of Ao Nang, with restaurants, shops, and clubs easily reachable on foot.
The private beach is wonderful, especially for a family: having the sea in front of you and being able to alternate between the beach and the pool without having to take any transport is truly a great added value.
The pool is also very beautiful and particularly suitable for children, with pleasant spaces to relax during the hottest hours.
Our experience went from a rather negative first impression (we would have wanted to leave) to a truly pleasant vacation, thanks above all to the staff's willingness to resolve the room issue.
I recommend the Krabi Resort especially to families, but I suggest paying attention to the category and condition of the room assigned at check-in (avoid the deluxe ones). If something is not up to expectations, talk to the reception about it: in our case, they were helpful and concretely solved the problem.
Once the room issue was settled, Krabi Resort proved to be an excellent choice for our family.
The room showed several signs of wear and some maintenance issues that, in our opinion, were not up to the images and expectations associated with the property.
We therefore politely reported our concerns to their reservation service via email, also documenting some of the problems encountered. The staff was helpful and offered us a room upgrade at no additional cost.
From that moment on, the experience changed completely.
The new room was perfect, clean, well-kept, and definitely more in line with our expectations. Kudos, therefore, to the property for listening to our needs and finding a concrete solution.
The real strong point of the Krabi Resort, however, is undoubtedly the location: directly on the private beach, in a very convenient area of Ao Nang, with restaurants, shops, and clubs easily reachable on foot.
The private beach is wonderful, especially for a family: having the sea in front of you and being able to alternate between the beach and the pool without having to take any transport is truly a great added value.
The pool is also very beautiful and particularly suitable for children, with pleasant spaces to relax during the hottest hours.
Our experience went from a rather negative first impression (we would have wanted to leave) to a truly pleasant vacation, thanks above all to the staff's willingness to resolve the room issue.
I recommend the Krabi Resort especially to families, but I suggest paying attention to the category and condition of the room assigned at check-in (avoid the deluxe ones). If something is not up to expectations, talk to the reception about it: in our case, they were helpful and concretely solved the problem.
Once the room issue was settled, Krabi Resort proved to be an excellent choice for our family.
Hotel response
Comment: 18 Aug 2026
Dear Claudio,
Thank you for your thoughtful review. We sincerely apologize that your initial Deluxe Room did not meet expectations, but we are delighted that our team was able to resolve the situation with a complimentary upgrade and turn your stay into an enjoyable experience.
We are especially pleased that your family enjoyed our private beach, swimming pool, and convenient Ao Nang location. Your comments regarding the Deluxe Room condition are well noted for improvement.
We hope to welcome you and your family back to Krabi Resort again.
Best regards,
Thank you for your thoughtful review. We sincerely apologize that your initial Deluxe Room did not meet expectations, but we are delighted that our team was able to resolve the situation with a complimentary upgrade and turn your stay into an enjoyable experience.
We are especially pleased that your family enjoyed our private beach, swimming pool, and convenient Ao Nang location. Your comments regarding the Deluxe Room condition are well noted for improvement.
We hope to welcome you and your family back to Krabi Resort again.
Best regards,
Family traveller
Comment: 8 Aug 2026
Stayed in: Aug 2026
Great location and a lovely property with room for improvement
We had a pleasant stay at Krabi Resort. The location is excellent, and the hotel itself has a lot of potential. The reception area looks impressive and welcoming, and the hotel has plenty of space and good facilities. The activities offered are also reasonably priced.
That said, I feel the property could benefit from some refurbishment and better maintenance, particularly around the lobby and certain common areas. The fans, for example, appear quite old and some were operating very slowly, which could be improved.
The staff were generally helpful, but I feel some of the front-desk and older staff members could benefit from additional hospitality training, particularly in terms of communication and interacting warmly with guests. The front desk is the first point of contact and really sets the tone for a guest’s experience.
The hotel also has so much space and potential that with a little more attention to presentation, service standards and breakfast offerings, it could become an even more outstanding property.
Overall, we enjoyed our stay and especially appreciated the exceptional location. The hotel has a great foundation — with some upgrades and attention to service standards, I believe it could easily take the experience to the next level.
That said, I feel the property could benefit from some refurbishment and better maintenance, particularly around the lobby and certain common areas. The fans, for example, appear quite old and some were operating very slowly, which could be improved.
The staff were generally helpful, but I feel some of the front-desk and older staff members could benefit from additional hospitality training, particularly in terms of communication and interacting warmly with guests. The front desk is the first point of contact and really sets the tone for a guest’s experience.
The hotel also has so much space and potential that with a little more attention to presentation, service standards and breakfast offerings, it could become an even more outstanding property.
Overall, we enjoyed our stay and especially appreciated the exceptional location. The hotel has a great foundation — with some upgrades and attention to service standards, I believe it could easily take the experience to the next level.
Hotel response
Comment: 10 Aug 2026
Dear Ashish,
Thank you for your thoughtful and constructive review. We are pleased that you enjoyed our excellent location, spacious property, facilities, and activities.
We truly appreciate your valuable comments regarding maintenance, refurbishment, breakfast, and especially the service and communication at the Front Desk. Your feedback has been shared with the relevant teams and will help guide our ongoing improvement efforts.
Thank you for recognizing the potential of Krabi Resort. We hope to welcome you back in the future and provide you with an even better experience.
Best regards,
Thank you for your thoughtful and constructive review. We are pleased that you enjoyed our excellent location, spacious property, facilities, and activities.
We truly appreciate your valuable comments regarding maintenance, refurbishment, breakfast, and especially the service and communication at the Front Desk. Your feedback has been shared with the relevant teams and will help guide our ongoing improvement efforts.
Thank you for recognizing the potential of Krabi Resort. We hope to welcome you back in the future and provide you with an even better experience.
Best regards,
Excellent location
232 Moo.2, Ao Nang, Muang, Ban Ao Nang, 81000, Thailand|0.6 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
It is prohibited to bring durian to the hotel.
Please contact the hotel for details about adding extra beds.
Krabi Resort: FAQs
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