Please inform Sai Kaew Beach Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery. A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property. A prepayment deposit via payment gateway or bank transfer is required to secure your reservation. The property will contact you after you book to provide further instructions. Credit card information added during your booking process will be used for guarantee purposes only. Guests are required to show a photo identification and the credit card used during booking upon check-in. Please note that the name of the credit card holder must be the same as the guest's name. Please also be informed that the property will strictly not allow guests to check in if the holder's name of the credit card used during booking is different from the guest's name. In case that the guest does not bring his/her own credit card used during booking, the guest will be required to pay the full amount again at the front desk. The total amount which was previously deducted from the credit card used during booking will be refunded to the same card within 30-45 days. === One child under 3 years stays free of charge when using existing beds. Please note that for customers who make reservations from July 9, 2021 onwards and wishing to use the parking lot, there will be a parking fee of 100 baht per car per night (pay to the staff at the service point). Notice of inconvenience at the main beach in front of the resort : Due to the event of Koh Samet there will be an event at Sai Kaew Beach. This event is an external event and is not related to the hotel. During June 1- 8, 2025, there will be equipment for preparing the event at Sai Kaew Beach (main beach), which may cause customers to be unable to use some areas of the beach. During June 5-8, 2025 there may be noise at the main beach and effect to room zone at Deluxe Premier, Family Room, Poolside Villa, Beachfront Villa. Resort facilities such as restaurant, café and other resort’s services are operated as normal.