Ibis Styles Krabi Ao Nang
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed free of charge |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Front desk 24 hour
Restaurant
More about Ibis Styles Krabi Ao Nang
Ibis Styles Krabi Ao Nang
Offering an outdoor pool and a restaurant, ibis Styles Krabi Ao Nang - SHA Extra Plus is located in Aonang Beach. Guests enjoy the convenience of a 24-hour front desk, a free shuttle service to and from Ao Nang Beach and free WiFi access in all...
Reviews from 
Group traveller
TH
Comment: 3 Sep 2025
Stayed in: Aug 2025
Come back again, this time a lot went down, both service and room condition.
Come back and stay again. This time a lot went down, the service of the rooms, the crew at many spots, some of you don't seem like you want to serve with the color of your face, but after a few days, it looks better. Book two rooms.First, you can ask for two beds and get one one room because the file has been changed to dark, and you have to sit back and explain, and the conditions of use are also asked in advance.
The Cliff Accor Plus gets discounted, personalized tastings, especially Thai dishes, but the chef is extremely curated, as well as breakfast Thai dishes in the food line, this is a 4-star for the food.
The Cliff Accor Plus gets discounted, personalized tastings, especially Thai dishes, but the chef is extremely curated, as well as breakfast Thai dishes in the food line, this is a 4-star for the food.
Couple
Comment: 10 Feb 2026
Stayed in: Jan 2026
Vile
We stayed here for 2 nights, check in was last min but smooth, we got to our room everything was covered in mould, AC lamp shades and doors. We then had someone enter our room at 7am whilst we were in bed. Immediately called reception who gave no answer to who or what, not only this our connecting door was open when we returned back after a meal. I booked through agoda who said the hotel wouldn’t comply with any complaints or offer any further assistance
Hotel response
Comment: 26 Feb 2026
Dear Valued Guest,
Thank you for taking the time to share your experience. We are deeply concerned to hear about the issues you encountered during your stay, and we sincerely apologize for the distress and inconvenience caused.
The situations you described—especially regarding the room condition and the unexpected entry into your room—are extremely serious and do not reflect the standards of safety, cleanliness, and service we aim to provide. Please be assured that we are urgently reviewing these matters with our housekeeping, maintenance, and security teams.
Your comments regarding mold found inside the room, the connecting door being open upon your return, and the lack of clear explanation from our staff are unacceptable and we apologize sincerely for this. We also regret that you felt unsupported during your communication with our team and through the booking platform.
We would greatly appreciate the opportunity to investigate this further for you. If you could kindly Contact us as Sarawut.bunplod@accor.com we will follow up directly and ensure a proper resolution.
Your safety and comfort are extremely important to us, and we genuinely value the opportunity to regain your trust.
Best regards,
Sarawut -Duty Manager
Thank you for taking the time to share your experience. We are deeply concerned to hear about the issues you encountered during your stay, and we sincerely apologize for the distress and inconvenience caused.
The situations you described—especially regarding the room condition and the unexpected entry into your room—are extremely serious and do not reflect the standards of safety, cleanliness, and service we aim to provide. Please be assured that we are urgently reviewing these matters with our housekeeping, maintenance, and security teams.
Your comments regarding mold found inside the room, the connecting door being open upon your return, and the lack of clear explanation from our staff are unacceptable and we apologize sincerely for this. We also regret that you felt unsupported during your communication with our team and through the booking platform.
We would greatly appreciate the opportunity to investigate this further for you. If you could kindly Contact us as Sarawut.bunplod@accor.com we will follow up directly and ensure a proper resolution.
Your safety and comfort are extremely important to us, and we genuinely value the opportunity to regain your trust.
Best regards,
Sarawut -Duty Manager
Family traveller
Comment: 9 Apr 2026
Stayed in: Apr 2026
Disappointing Handling of Non-Refundable Booking
We had a non-refundable booking and requested a reschedule due to a family medical emergency. The hotel did not respond at all, leaving us with no support or resolution. This caused significant stress and financial loss. Future travelers should be aware that exceptional circumstances may not be accommodated.
Anonymous traveller
Comment: 29 Mar 2026
Stayed in: Mar 2026
Nice hotel - had everything we needed as a family of four with two little kids. The only two improvements to mention would be:
1. More Beach shuttle times (especially early in the morning)
2. More western breakfast options (bacon, pancakes, etc.)
Besides that we were more than happy with our stay!
1. More Beach shuttle times (especially early in the morning)
2. More western breakfast options (bacon, pancakes, etc.)
Besides that we were more than happy with our stay!
Anonymous traveller
Comment: 19 Mar 2026
Stayed in: Mar 2026
The room we stayed in was 501, corner unit in the top floor. It was in very deplorable conditions, grime in the shower and every door had paint peeling. Marks on walls, the tv only had 7 channels. The air condition was not operating but fixed after a service call. It was a kid room with a bunk bed which the kids loved but may also explain why this unit was in such deplorable conditions. The staff was nice, and made the room daily, water is provided daily. The AC, although fixed was never as cold as other hotels we stayed at.
We met another couple on some tours, and they asked if our hotel room was in such poor state as ours, they didn’t have children, so I suspect most of the hotel needs a heavy cleaning and renovation.
The pool had a lot of moss/mold on the floor tiles. Towels were always available, the shuttle to the ao nang beach was on time but it’s a pickup truck style, where you sit on a bench in the bed.
The ao nang area is very lively, so it’s decently located for walking to restaurants, bars, salons. The night market is about a 25 min walk or 10 from the shuttle drop off. But the last shuttle is 6pm.
Breakfast buffet was included and very good, opened late until 1030.
Overall, the views of the cliffs was the best feature, we would not stay again nor would we recommend it to friends.
We met another couple on some tours, and they asked if our hotel room was in such poor state as ours, they didn’t have children, so I suspect most of the hotel needs a heavy cleaning and renovation.
The pool had a lot of moss/mold on the floor tiles. Towels were always available, the shuttle to the ao nang beach was on time but it’s a pickup truck style, where you sit on a bench in the bed.
The ao nang area is very lively, so it’s decently located for walking to restaurants, bars, salons. The night market is about a 25 min walk or 10 from the shuttle drop off. But the last shuttle is 6pm.
Breakfast buffet was included and very good, opened late until 1030.
Overall, the views of the cliffs was the best feature, we would not stay again nor would we recommend it to friends.
Very good location
725, Ao Nang, Krabi, Ban Ao Nang, 81000, Thailand|0.98 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets allowed free of charge
It is prohibited to bring durian to the hotel.
Please contact the hotel for details about adding extra beds.
Ibis Styles Krabi Ao Nang: FAQs
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