Labranda Alantur
+ 79
Find the best hotel in Alanya for your dates, by price or preference
Compare deals for Labranda Alantur across hundreds of sites, all in one place
Look out for a deal with free cancellation or excellent ratings
Compare rooms and prices
We compare 100s of sites to get you the best deal
Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Labranda Alantur
Labranda Alantur
This 5-star resort is situated on a 400 metre beach in Alanya. All rooms have private balconies. Recreational options include swimming pools with children’s sections, a spa and tennis courts. License number: 42
Reviews from 
Couple
Comment: 12 Jul 2026
Stayed in: Jul 2026
Amazing value for money hotel, not far from Alanya town centre, perfect for couples
Stayed here 2 weeks as part of a package holiday with Jet2. The hotel itself is beautiful and has lots of activities throughout the day, along with amazing access to the beach front. Hotel rooms were clean and well put together. Very good hotel for pickup for activities in the local area, of which there is so much to do. Food was good but did get somewhat repetitive after 2 weeks. Bars are open from morning to evening and have a wide selection of drinks. When I stayed it didn't seem to crowded and there was plenty of availability for sunbeds and few queues for food. Only drawback I did face was that the majority of the staff do not speak English and cater to Russian/German, if you are a native English speaker be prepared to use German to speak to the staff however those that did were super reliable and kind to be around
Hotel response
Comment: 13 Jul 2026
Dear Guest,
Thank you very much for taking the time to share your detailed review of your recent stay at Labranda Alantur Resort.
We are delighted to hear that you found our hotel to be great value for money and enjoyed our beautiful surroundings, beachfront location, clean rooms, daily activities, and convenient access to Alanya and local attractions. It is also wonderful to know that you appreciated the variety of our bars, the comfortable atmosphere, and the friendliness and helpfulness of our team.
We also appreciate your constructive feedback regarding the variety of our food during a longer stay and the language barrier you experienced. Your comments are valuable to us and will be shared with the relevant departments as we continuously strive to improve our services and enhance our guests' experience.
It was a pleasure to have you as our guest, and we sincerely hope to welcome you back for another enjoyable holiday in the near future.
King Regards,
Guest Relations Team
Thank you very much for taking the time to share your detailed review of your recent stay at Labranda Alantur Resort.
We are delighted to hear that you found our hotel to be great value for money and enjoyed our beautiful surroundings, beachfront location, clean rooms, daily activities, and convenient access to Alanya and local attractions. It is also wonderful to know that you appreciated the variety of our bars, the comfortable atmosphere, and the friendliness and helpfulness of our team.
We also appreciate your constructive feedback regarding the variety of our food during a longer stay and the language barrier you experienced. Your comments are valuable to us and will be shared with the relevant departments as we continuously strive to improve our services and enhance our guests' experience.
It was a pleasure to have you as our guest, and we sincerely hope to welcome you back for another enjoyable holiday in the near future.
King Regards,
Guest Relations Team
Couple
Comment: 21 Jun 2026
Stayed in: Jun 2026
Honest review of our stay
We have just got home from our 10 night holiday in Türkiye at Labranda Alantur.
I wanted to write an honest review as it was our first all inclusive experience as a married couple.
The hotel/grounds/beach front/pools are beautiful, very clean, well kept and all areas are nicely presented.
We booked a bungalow room, which was clean, well laid out and had all the amenities we would need for our stay. The cleaners also did a fabulous job of our room every day. And if you leave a little tip for their hard work they go above and beyond and leave you a little surprise in your room daily. Which was very sweet.
You are likely to be blessed and see the stray cats and kittens roaming around the hotel. Very adorable and they are well looked after by the hotel. At one point we even saw a vet there attending to a sick cat. As an animal lover this was good to see.
The staff at the bars were always very attentive, leaving their station to come and ask if you’d like a refill, whether you were at the pool or the beach seating area. Osman from Neptune Pool Bar & Deniz from Poseidon Pool Bar are great. Welcoming, fun and speak good English. The Cocktails, iced coffees & pool bar snacks are fantastic. Which include things like burgers, chips, chicken nuggets, salad, pasta, pizza, hotdogs, fruit & delicious watermelon slices. (At times these were very much needed I’ll explain more about this later in my review)
Daily there is also a lady who makes delicious cheese Turkish gozleme breads by the main pool. They are also a great added bonus.
Now I’ll get on to the main restaurant.
Firstly, it’s best to take no notice of the boards outside the main restaurant that tell you there is a themed cuisine night. For example, we had Italian night, Turkish night, Seafood night & Mexican night advertised on their boards whilst we were there. Also there was international night (which I presume is all cuisines available) on the alternate nights.
There was never much of a change to what we had every night.
Italian had 1 extra pasta dish, however pasta is every night.
Seafood night they advertised langoustines, sushi & lobster on their Facebook page on the day. This wasn’t true. There was no seafood. Which really disappointed us.
Mexican night had no Mexican food. No fahitas or tacos.
Just the same available as every single night.
The waiting staff were also clueless as to why it was advertised on the boards and on Facebook but not available in the restaurant.
Unfortunately the main restaurant lets the whole resort down in our eyes.
For a 5 star resort we were expecting more from it. Other guests also expressed the same to us saying they’d stayed in 3 star resorts all inclusive and had better food than what was available at Labranda Alantur.
The point of doing all inclusive really is about the food and drink that’s available to you. So it was a real disappointment.
We ventured out a few nights to restaurants nearby to eat as we couldn’t stomach the same food every night.
It’s a big shame.
As I’ve said before the rest of the resort is great, and enjoyable.
The adult only pool is perfect for couples without children wanting a more peaceful experience. However please be aware you will be hassled daily to buy a tattoo or a massage. Again quite frustrating.
Especially at what they call a relaxation pool.
But you get past that once you’ve mastered your best technique at saying no forcefully.
The hotel is situated quite far away from the airport so if you are getting a shuttle be prepared for a 4 hour plus journey.
You drop off everyone along the way and you are the last drop off. Usually very late at night (if flying from the UK/europe) and the only food available after 11pm is soup. We were also told that room service even though advertised as 24hr is Infact not available after 11pm. So after a long travel day food is extremely limited.
If you book any excursions they are also very long travel to the excursion from the hotel. Making an excursion that is advertised at 3 hours a 6-7 hour excursion due to the travel.
All in all we had a great time. But sadly the food did let us down and we were thankful for burgers, chips and chicken nuggets from the pool bar. Not sure if that should be the case at a 5 star resort, and has left a bad taste in our mouths.
Excuse the pun.
I wanted to write an honest review as it was our first all inclusive experience as a married couple.
The hotel/grounds/beach front/pools are beautiful, very clean, well kept and all areas are nicely presented.
We booked a bungalow room, which was clean, well laid out and had all the amenities we would need for our stay. The cleaners also did a fabulous job of our room every day. And if you leave a little tip for their hard work they go above and beyond and leave you a little surprise in your room daily. Which was very sweet.
You are likely to be blessed and see the stray cats and kittens roaming around the hotel. Very adorable and they are well looked after by the hotel. At one point we even saw a vet there attending to a sick cat. As an animal lover this was good to see.
The staff at the bars were always very attentive, leaving their station to come and ask if you’d like a refill, whether you were at the pool or the beach seating area. Osman from Neptune Pool Bar & Deniz from Poseidon Pool Bar are great. Welcoming, fun and speak good English. The Cocktails, iced coffees & pool bar snacks are fantastic. Which include things like burgers, chips, chicken nuggets, salad, pasta, pizza, hotdogs, fruit & delicious watermelon slices. (At times these were very much needed I’ll explain more about this later in my review)
Daily there is also a lady who makes delicious cheese Turkish gozleme breads by the main pool. They are also a great added bonus.
Now I’ll get on to the main restaurant.
Firstly, it’s best to take no notice of the boards outside the main restaurant that tell you there is a themed cuisine night. For example, we had Italian night, Turkish night, Seafood night & Mexican night advertised on their boards whilst we were there. Also there was international night (which I presume is all cuisines available) on the alternate nights.
There was never much of a change to what we had every night.
Italian had 1 extra pasta dish, however pasta is every night.
Seafood night they advertised langoustines, sushi & lobster on their Facebook page on the day. This wasn’t true. There was no seafood. Which really disappointed us.
Mexican night had no Mexican food. No fahitas or tacos.
Just the same available as every single night.
The waiting staff were also clueless as to why it was advertised on the boards and on Facebook but not available in the restaurant.
Unfortunately the main restaurant lets the whole resort down in our eyes.
For a 5 star resort we were expecting more from it. Other guests also expressed the same to us saying they’d stayed in 3 star resorts all inclusive and had better food than what was available at Labranda Alantur.
The point of doing all inclusive really is about the food and drink that’s available to you. So it was a real disappointment.
We ventured out a few nights to restaurants nearby to eat as we couldn’t stomach the same food every night.
It’s a big shame.
As I’ve said before the rest of the resort is great, and enjoyable.
The adult only pool is perfect for couples without children wanting a more peaceful experience. However please be aware you will be hassled daily to buy a tattoo or a massage. Again quite frustrating.
Especially at what they call a relaxation pool.
But you get past that once you’ve mastered your best technique at saying no forcefully.
The hotel is situated quite far away from the airport so if you are getting a shuttle be prepared for a 4 hour plus journey.
You drop off everyone along the way and you are the last drop off. Usually very late at night (if flying from the UK/europe) and the only food available after 11pm is soup. We were also told that room service even though advertised as 24hr is Infact not available after 11pm. So after a long travel day food is extremely limited.
If you book any excursions they are also very long travel to the excursion from the hotel. Making an excursion that is advertised at 3 hours a 6-7 hour excursion due to the travel.
All in all we had a great time. But sadly the food did let us down and we were thankful for burgers, chips and chicken nuggets from the pool bar. Not sure if that should be the case at a 5 star resort, and has left a bad taste in our mouths.
Excuse the pun.
Hotel response
Comment: 22 Jun 2026
Dear Valued Guest,
Thank you for taking the time to share such a detailed and honest review of your 10-night stay at Labranda Alantur. We are truly sorry to hear that certain aspects of your first all-inclusive experience did not fully meet your expectations.
We are pleased to know that you appreciated our hotel grounds, cleanliness, bungalow room, and overall natural surroundings. Your kind comments regarding our housekeeping team and bar staff are also greatly appreciated, and we will gladly share your compliments with Osman and Deniz, whose service clearly made a positive impression.
At the same time, we sincerely regret your disappointment with the main restaurant, themed nights, and food variety. Please be assured that your feedback has been carefully noted and will be reviewed by the relevant departments for improvement. Your comments regarding late-night food options, room service availability, and transfer times have also been forwarded to management.
We also take your concerns regarding guest comfort in the pool and animation areas seriously and will review these points to enhance the overall guest experience.
We hope to have the opportunity to welcome you back in the future and provide you with a much improved stay.
Kind regards,
Labranda Alantur Guest Relations Team
Thank you for taking the time to share such a detailed and honest review of your 10-night stay at Labranda Alantur. We are truly sorry to hear that certain aspects of your first all-inclusive experience did not fully meet your expectations.
We are pleased to know that you appreciated our hotel grounds, cleanliness, bungalow room, and overall natural surroundings. Your kind comments regarding our housekeeping team and bar staff are also greatly appreciated, and we will gladly share your compliments with Osman and Deniz, whose service clearly made a positive impression.
At the same time, we sincerely regret your disappointment with the main restaurant, themed nights, and food variety. Please be assured that your feedback has been carefully noted and will be reviewed by the relevant departments for improvement. Your comments regarding late-night food options, room service availability, and transfer times have also been forwarded to management.
We also take your concerns regarding guest comfort in the pool and animation areas seriously and will review these points to enhance the overall guest experience.
We hope to have the opportunity to welcome you back in the future and provide you with a much improved stay.
Kind regards,
Labranda Alantur Guest Relations Team
Couple
Comment: 19 Aug 2026
Stayed in: Aug 2026
Tired sanatorium instead of 5 stars
We were on vacation from 10.08 to 14.08. Expectations/reality did not match. It's clear that most budget Turkish five-stars are four-stars, but even putting a four here is difficult.
I'll start with neutral points:
There are many cats on the territory. Some people don't like it (seen in reviews), but you will find them in almost any hotel in Turkey. They don't bother anyone, and we love cats too. As comfortable as you like - decide for yourself.
- we are not interested in animation, so there will be no comments
- we didn't go to the pools either, so there's not much to say. Did you see that people were swimming even until 9 PM (usually they close earlier in Turkey)?
- all rooms with a sea view, but is this view necessary if you are going to spend the whole day at the sea anyway?
- the sea is beautiful, but from the pier
Note the pros:
- arrived around 11:30, checked in immediately without waiting
- first line, beach NOT across the road
- a large green area, including sun loungers are placed not only on the beach but also on the lawns, - people are not sitting on each other's heads
Perhaps that's all the pros.
Disadvantages:
- very far from the airport. It took 3 hours with pennies there, and almost 5 back! We were the first ones picked up, after that there were 10 more hotels, and in some tourists simply didn't show up for the transfer and didn't warn in advance that they wouldn't go. So take a private transfer, but in my opinion, this hotel is not worth it at all
The hotel is very tired and needs renovation. To spend the night, it will generally do, but you pay for a five-star place and get a tired sanatorium.
The "all-inclusive" concept implies a paid mini-bar in the room, which, however, was never restocked. They only brought regular water, 1 or 2-liter bottles (apparently, the quantity was determined by the staff's mood)
- did not use the paid bar. In the other bars, you can only drink beer and cola. Everything else - cocktails, "juices," - is terribly tasteless. There are no juices in principle, these are diluted powders. Coffee is awful, any, even Turkish coffee in a bar is bad.
About the food: didn't understand the enthusiastic reviews. Yes, you won't go hungry. But for a 5, there is little choice and it is often not tasty. In 4.5 days we haven't seen any seafood, only fish: for lunch - grilled mackerel, for dinner - a more or less decent dorado or sea bass (but in the Moscow Moremania they fry them much tastier). For dinner, I used to have stewed beef with potatoes, grilled turkey and chicken, most often overcooked. Standard pasta with potatoes has always been there. At breakfast you will find a million variations of eggs. The sausage is not tasty as usual, but you can find a good soft cheese. Vegetables: as usual, 10 types of cucumber and tomato salads (all taste the same). And some traditional Turkish appetizers that always smell sour - it doesn't makes you want to try them. The soups were not tasty either, even my favorite lentil soup (which was once) was disappointing. For lunch, they give delicious pide baked in the main restaurant, and for breakfast - tasty fried dough like our donuts.
The gazleme on the beach is a joke - they take ready-made (probably factory) lavash and wrap the filling in it. Sixth time in Turkey, we were in a hotel, and it was simpler, and even there they make the dough themselves. Disappointment
There have never been simit and rahat lokum, although I think it's a sin not to put them on the table in Turkey. Baklava of 3 types - in fact, it's the same, but exchanged differently, and there is dust from the nuts. You won't find ayran for breakfast either; it's only poured in the bar into a cup from a large bottle, and the bar in the main restaurant is closed for breakfast.
Ice cream is given for lunch and dinner in the main restaurant.
Fruits: apples, oranges, plums, watermelons, and melons (not always tasty), sometimes grapefruit and once they gave peaches.
Waiters are only interested in you if you leave a tip: they will bring you drinks. We went to lunch right after checking in, they brought us drinks, but we hadn't exchanged the money yet, so we had nothing to leave for a tip. Next we had self-service.
Beach: sand and pebbles with trash, marked with a blue flag. The sea itself is great, the water is turquoise, but near the shore it's almost always dirty. Almost immediately, sharply and deeply, and you can cut yourself on sharp stones. The water seems warm, but it brings icy currents. It's better to swim from the pier - it's clean there. I want to mention the lifeguard's work on the beach: he sits under the tower, from where the huge beach is not visible, is glued to his phone, and sometimes he's not there at all. It leaves at 5:00 PM, but people are still swimming from the pier. Everyone would like this job! Thank God, his services were not needed by anyone.
Cleaning on a three, towels changed once, bedding not changed. Pillows are a separate story, with lumps. Found 2 others in the closet, so the pillowcases weren't removed after the previous guests.
In general, we came for the sea, we got it, and on the second day we managed to overlook the shortcomings, although the food could have been better - it probably would have made the impression better. For the sixth time vacationing in Turkey, this is probably the worst hotel we've been to, although we always chose only budget five-stars. We won't come here anymore and won't recommend it to anyone
I'll start with neutral points:
There are many cats on the territory. Some people don't like it (seen in reviews), but you will find them in almost any hotel in Turkey. They don't bother anyone, and we love cats too. As comfortable as you like - decide for yourself.
- we are not interested in animation, so there will be no comments
- we didn't go to the pools either, so there's not much to say. Did you see that people were swimming even until 9 PM (usually they close earlier in Turkey)?
- all rooms with a sea view, but is this view necessary if you are going to spend the whole day at the sea anyway?
- the sea is beautiful, but from the pier
Note the pros:
- arrived around 11:30, checked in immediately without waiting
- first line, beach NOT across the road
- a large green area, including sun loungers are placed not only on the beach but also on the lawns, - people are not sitting on each other's heads
Perhaps that's all the pros.
Disadvantages:
- very far from the airport. It took 3 hours with pennies there, and almost 5 back! We were the first ones picked up, after that there were 10 more hotels, and in some tourists simply didn't show up for the transfer and didn't warn in advance that they wouldn't go. So take a private transfer, but in my opinion, this hotel is not worth it at all
The hotel is very tired and needs renovation. To spend the night, it will generally do, but you pay for a five-star place and get a tired sanatorium.
The "all-inclusive" concept implies a paid mini-bar in the room, which, however, was never restocked. They only brought regular water, 1 or 2-liter bottles (apparently, the quantity was determined by the staff's mood)
- did not use the paid bar. In the other bars, you can only drink beer and cola. Everything else - cocktails, "juices," - is terribly tasteless. There are no juices in principle, these are diluted powders. Coffee is awful, any, even Turkish coffee in a bar is bad.
About the food: didn't understand the enthusiastic reviews. Yes, you won't go hungry. But for a 5, there is little choice and it is often not tasty. In 4.5 days we haven't seen any seafood, only fish: for lunch - grilled mackerel, for dinner - a more or less decent dorado or sea bass (but in the Moscow Moremania they fry them much tastier). For dinner, I used to have stewed beef with potatoes, grilled turkey and chicken, most often overcooked. Standard pasta with potatoes has always been there. At breakfast you will find a million variations of eggs. The sausage is not tasty as usual, but you can find a good soft cheese. Vegetables: as usual, 10 types of cucumber and tomato salads (all taste the same). And some traditional Turkish appetizers that always smell sour - it doesn't makes you want to try them. The soups were not tasty either, even my favorite lentil soup (which was once) was disappointing. For lunch, they give delicious pide baked in the main restaurant, and for breakfast - tasty fried dough like our donuts.
The gazleme on the beach is a joke - they take ready-made (probably factory) lavash and wrap the filling in it. Sixth time in Turkey, we were in a hotel, and it was simpler, and even there they make the dough themselves. Disappointment
There have never been simit and rahat lokum, although I think it's a sin not to put them on the table in Turkey. Baklava of 3 types - in fact, it's the same, but exchanged differently, and there is dust from the nuts. You won't find ayran for breakfast either; it's only poured in the bar into a cup from a large bottle, and the bar in the main restaurant is closed for breakfast.
Ice cream is given for lunch and dinner in the main restaurant.
Fruits: apples, oranges, plums, watermelons, and melons (not always tasty), sometimes grapefruit and once they gave peaches.
Waiters are only interested in you if you leave a tip: they will bring you drinks. We went to lunch right after checking in, they brought us drinks, but we hadn't exchanged the money yet, so we had nothing to leave for a tip. Next we had self-service.
Beach: sand and pebbles with trash, marked with a blue flag. The sea itself is great, the water is turquoise, but near the shore it's almost always dirty. Almost immediately, sharply and deeply, and you can cut yourself on sharp stones. The water seems warm, but it brings icy currents. It's better to swim from the pier - it's clean there. I want to mention the lifeguard's work on the beach: he sits under the tower, from where the huge beach is not visible, is glued to his phone, and sometimes he's not there at all. It leaves at 5:00 PM, but people are still swimming from the pier. Everyone would like this job! Thank God, his services were not needed by anyone.
Cleaning on a three, towels changed once, bedding not changed. Pillows are a separate story, with lumps. Found 2 others in the closet, so the pillowcases weren't removed after the previous guests.
In general, we came for the sea, we got it, and on the second day we managed to overlook the shortcomings, although the food could have been better - it probably would have made the impression better. For the sixth time vacationing in Turkey, this is probably the worst hotel we've been to, although we always chose only budget five-stars. We won't come here anymore and won't recommend it to anyone
Hotel response
Comment: 20 Aug 2026
Уважаемая Алёна Г.,
Прежде всего благодарим Вас за то, что Вы так подробно поделились своими впечатлениями о пребывании в нашем отеле. Нам искренне жаль, что Ваш отдых не полностью соответствовал Вашим ожиданиям.
Мы рады, что Вы положительно отметили быстрое заселение, расположение отеля на первой береговой линии, большую зелёную территорию, просторный пляж и прекрасное море. Для нас особенно важно, чтобы наши гости могли наслаждаться природой и спокойной атмосферой нашего большого курортного комплекса.
В то же время мы с сожалением ознакомились с Вашими замечаниями относительно состояния номера, уборки, смены полотенец и постельного белья, а также качества и разнообразия питания и напитков. Ваши комментарии обязательно будут переданы ответственным руководителям для дополнительной проверки и оценки.
Отдельно благодарим Вас за подробную обратную связь относительно пляжа и работы спасательной службы. Безопасность наших гостей является одним из наших главных приоритетов, поэтому подобные замечания мы воспринимаем особенно серьёзно и обязательно обсудим их с ответственным отделом.
Что касается питания и напитков, нам жаль, что предложенный ассортимент и вкус блюд не соответствовали Вашим ожиданиям. Мы постоянно анализируем отзывы наших гостей и стараемся совершенствовать качество и разнообразие предлагаемых блюд.
Мы также понимаем Ваши замечания относительно состояния некоторых помещений отеля. Наш объект имеет многолетнюю историю, и мы осознаём необходимость поэтапного обновления отдельных зон. Работы по техническому обслуживанию и обновлению различных участков продолжаются.
Несмотря на все отмеченные Вами недостатки, мы рады, что Вы смогли насладиться морем, природой и расположением нашего отеля. Благодарим Вас за конструктивную и подробную обратную связь — она помогает нам видеть зоны, требующие дополнительного внимания.
Желаем Вам приятных путешествий и надеемся, что в будущем Ваш отдых в Турции оставит исключительно положительные впечатления.
Служба по работе с гостями
Прежде всего благодарим Вас за то, что Вы так подробно поделились своими впечатлениями о пребывании в нашем отеле. Нам искренне жаль, что Ваш отдых не полностью соответствовал Вашим ожиданиям.
Мы рады, что Вы положительно отметили быстрое заселение, расположение отеля на первой береговой линии, большую зелёную территорию, просторный пляж и прекрасное море. Для нас особенно важно, чтобы наши гости могли наслаждаться природой и спокойной атмосферой нашего большого курортного комплекса.
В то же время мы с сожалением ознакомились с Вашими замечаниями относительно состояния номера, уборки, смены полотенец и постельного белья, а также качества и разнообразия питания и напитков. Ваши комментарии обязательно будут переданы ответственным руководителям для дополнительной проверки и оценки.
Отдельно благодарим Вас за подробную обратную связь относительно пляжа и работы спасательной службы. Безопасность наших гостей является одним из наших главных приоритетов, поэтому подобные замечания мы воспринимаем особенно серьёзно и обязательно обсудим их с ответственным отделом.
Что касается питания и напитков, нам жаль, что предложенный ассортимент и вкус блюд не соответствовали Вашим ожиданиям. Мы постоянно анализируем отзывы наших гостей и стараемся совершенствовать качество и разнообразие предлагаемых блюд.
Мы также понимаем Ваши замечания относительно состояния некоторых помещений отеля. Наш объект имеет многолетнюю историю, и мы осознаём необходимость поэтапного обновления отдельных зон. Работы по техническому обслуживанию и обновлению различных участков продолжаются.
Несмотря на все отмеченные Вами недостатки, мы рады, что Вы смогли насладиться морем, природой и расположением нашего отеля. Благодарим Вас за конструктивную и подробную обратную связь — она помогает нам видеть зоны, требующие дополнительного внимания.
Желаем Вам приятных путешествий и надеемся, что в будущем Ваш отдых в Турции оставит исключительно положительные впечатления.
Служба по работе с гостями
Family traveller
Comment: 14 Aug 2026
Stayed in: Aug 2026
Nice hotel
Fantastic atmosphere and clean rooms and the staffs are friendly, the evening shows are amazing but the buffet is not good that what I expected same food and dessert everyday.
Hotel response
Comment: 15 Aug 2026
Dear Valued Guest,
Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the atmosphere of our hotel, the cleanliness of the rooms, the friendliness of our staff, and especially our evening shows.
At the same time, we are sorry that the variety of our buffet and desserts did not meet your expectations. Your comments regarding the repetition of dishes have been noted and will be shared with our Food & Beverage team for further consideration.
We appreciate your honest feedback and hope to have the opportunity to welcome you again and provide an even more satisfying experience.
Best Regards,
Guest Relations Team
Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the atmosphere of our hotel, the cleanliness of the rooms, the friendliness of our staff, and especially our evening shows.
At the same time, we are sorry that the variety of our buffet and desserts did not meet your expectations. Your comments regarding the repetition of dishes have been noted and will be shared with our Food & Beverage team for further consideration.
We appreciate your honest feedback and hope to have the opportunity to welcome you again and provide an even more satisfying experience.
Best Regards,
Guest Relations Team
Family traveller
Comment: 29 Jul 2026
We were not satisfied at all.
We were so pleased with our stay at this hotel two years ago that we booked again this year without hesitation. Unfortunately, this second experience was very different from the first, and we are leaving deeply disappointed.
The first thing that caught our attention was the food. Two years ago, there was a much richer and more varied buffet. This year, however, we experienced a significant decline in both variety and overall quality. Seeing similar options every day made us wonder, "Has the business started cutting costs?"
What was truly upsetting was the way some of the staff treated the guests.
We have a 1.5-year-old daughter. Families vacationing with young children know that children can sometimes spill water, leave food crumbs, or be restless. While we were sitting in the common area, one of the cleaning staff came over and said, "Don't give the child water, he spills it on the floor." Frankly, this approach bothered us a lot. Yes, of course we are respectful of the environment. However, it's perfectly natural for a 1.5-year-old child to spill water occasionally. We felt less like guests and more like people constantly trying not to make mistakes.
Another incident occurred during the animation. When we told the animation team that we didn't want to leave our daughter's side because she was so young, they replied, "Don't go upstairs, we'll look after her." I think it may have been said in good faith. However, trying to take on the responsibility of a 1.5-year-old child in this way didn't inspire confidence in us. As parents, we want to be there for our child; however, we would have expected more sensitive and professional communication on this matter.
The thing that saddened us the most was this: We returned to this hotel two years ago because of our wonderful experience here. So, it seems that when good service is provided, guests return. But this time, we don't leave with the same feelings because of the change in the staff's approach and service philosophy.
The first thing that caught our attention was the food. Two years ago, there was a much richer and more varied buffet. This year, however, we experienced a significant decline in both variety and overall quality. Seeing similar options every day made us wonder, "Has the business started cutting costs?"
What was truly upsetting was the way some of the staff treated the guests.
We have a 1.5-year-old daughter. Families vacationing with young children know that children can sometimes spill water, leave food crumbs, or be restless. While we were sitting in the common area, one of the cleaning staff came over and said, "Don't give the child water, he spills it on the floor." Frankly, this approach bothered us a lot. Yes, of course we are respectful of the environment. However, it's perfectly natural for a 1.5-year-old child to spill water occasionally. We felt less like guests and more like people constantly trying not to make mistakes.
Another incident occurred during the animation. When we told the animation team that we didn't want to leave our daughter's side because she was so young, they replied, "Don't go upstairs, we'll look after her." I think it may have been said in good faith. However, trying to take on the responsibility of a 1.5-year-old child in this way didn't inspire confidence in us. As parents, we want to be there for our child; however, we would have expected more sensitive and professional communication on this matter.
The thing that saddened us the most was this: We returned to this hotel two years ago because of our wonderful experience here. So, it seems that when good service is provided, guests return. But this time, we don't leave with the same feelings because of the change in the staff's approach and service philosophy.
Hotel response
Comment: 30 Jul 2026
Değerli Misafirimiz,
Öncelikle, otelimizi yeniden tercih etmenize rağmen bu konaklamanızın beklentilerinizi karşılayamamış olmasından dolayı içtenlikle üzgün olduğumuzu belirtmek isteriz. Geçmişte yaşadığınız olumlu deneyimin ardından yeniden bizi tercih etmeniz bizim için büyük bir güven göstergesiydi. Bu nedenle bu kez sizleri aynı memnuniyetle uğurlayamamış olmak bizleri ayrıca üzmektedir.
Yemek çeşitliliği ve kalitesiyle ilgili geri bildiriminizi dikkatle değerlendireceğiz ve ilgili departmanlarımızla paylaşacağız. Misafirlerimizin görüşleri, hizmet kalitemizi sürekli geliştirebilmemiz adına büyük önem taşımaktadır.
Küçük çocuğunuzla yaşadığınız ve sizi rahatsız eden personel yaklaşımları ise kesinlikle arzu ettiğimiz misafir deneyimini yansıtmamaktadır. Tüm misafirlerimizin, özellikle çocuklu ailelerin, kendilerini rahat ve değerli hissetmeleri en önemli önceliklerimiz arasındadır. Paylaştığınız geri bildirim doğrultusunda ilgili ekiplerimizle gerekli değerlendirmeler yapılacaktır.
Bizimle yeniden konaklamayı tercih eden misafirlerimizin aynı memnuniyet duygusuyla ayrılmalarını hedefliyoruz. Bu beklentinizi karşılayamamış olmaktan dolayı üzgün olduğumuzu bir kez daha ifade eder, görüşlerinizi bizimle paylaştığınız için teşekkür ederiz.
Saygılarımızla,
Misafir İlişkileri Ekibi
Öncelikle, otelimizi yeniden tercih etmenize rağmen bu konaklamanızın beklentilerinizi karşılayamamış olmasından dolayı içtenlikle üzgün olduğumuzu belirtmek isteriz. Geçmişte yaşadığınız olumlu deneyimin ardından yeniden bizi tercih etmeniz bizim için büyük bir güven göstergesiydi. Bu nedenle bu kez sizleri aynı memnuniyetle uğurlayamamış olmak bizleri ayrıca üzmektedir.
Yemek çeşitliliği ve kalitesiyle ilgili geri bildiriminizi dikkatle değerlendireceğiz ve ilgili departmanlarımızla paylaşacağız. Misafirlerimizin görüşleri, hizmet kalitemizi sürekli geliştirebilmemiz adına büyük önem taşımaktadır.
Küçük çocuğunuzla yaşadığınız ve sizi rahatsız eden personel yaklaşımları ise kesinlikle arzu ettiğimiz misafir deneyimini yansıtmamaktadır. Tüm misafirlerimizin, özellikle çocuklu ailelerin, kendilerini rahat ve değerli hissetmeleri en önemli önceliklerimiz arasındadır. Paylaştığınız geri bildirim doğrultusunda ilgili ekiplerimizle gerekli değerlendirmeler yapılacaktır.
Bizimle yeniden konaklamayı tercih eden misafirlerimizin aynı memnuniyet duygusuyla ayrılmalarını hedefliyoruz. Bu beklentinizi karşılayamamış olmaktan dolayı üzgün olduğumuzu bir kez daha ifade eder, görüşlerinizi bizimle paylaştığınız için teşekkür ederiz.
Saygılarımızla,
Misafir İlişkileri Ekibi
Very good location
Merkez Mah. Sahil Cad. No:2, 07400 Alanya, Alanya, 07400, Türkiye (Turkey)|6.19 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Labranda Alantur: FAQs
Need flights or a car for your trip?
Did you know we can help you plan the rest of your trip? Get exclusive deals and great rates for flights and car hire.Flights
Car hire in Alanya