Orka Lotus Beach
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Amenities
More about Orka Lotus Beach
Orka Lotus Beach
Featuring a 700-metres long sandy private beach with 2 jetties, the ultra-all-inclusive Orka Lotus Beach is surrounded by pine trees and is 1 km from the town centre of Icmeler. It offers an outdoor pool with a water park and an extensive spa centre. License number: 15514
Comment: 15 Jun 2026
Stayed in: Jun 2026
Excellent services
Hotel response
Comment: 16 Jun 2026
Thank you very much for your kind review. We are delighted to hear that you and your family had a great experience in our dinner area. It’s especially wonderful to know that Aysal made your evening enjoyable with friendly, energetic service and a warm sense of humor.
We will be sure to share your lovely feedback with Aysal and the rest of our team. Your satisfaction means a lot to us, and we hope to welcome you and your family back again soon for another memorable stay.
Kind Regards,
Comment: 20 Jun 2026
Stayed in: Jun 2026
Never again
Unfortunately, the overall experience was disappointing. The staff still have a long and steep learning curve ahead of them, starting with the reception team. Very few employees speak English, and those who do often have limited proficiency. The reception staff are cold, unhelpful, and seem more focused on rigidly following rules than assisting guests. This attitude appears to apply to everyone except Russian citizens. If you do not hold a Russian passport, do not expect to be treated with the same level of respect.
From the moment you arrive until the moment you leave, you are made to feel like an outsider. Guests are not allowed to see their rooms before check-in, and the staff either do not understand—or pretend not to understand—reasonable room preferences and requests.
As for the water park, the slides are practically unusable. Waiting times of 30–40 minutes are common because there are simply not enough inflatable tubes available for guests.
The food selection is not particularly varied, although the quality is generally good.
The drinks served at the beach bar and pool bar are local brands and, unfortunately, are of rather poor quality.
Overall, this was an expensive and unpleasant experience. I would not recommend this hotel to anyone, and I certainly will not be returning.
Comment: 17 Jun 2026
Stayed in: Jun 2026
Interesting!
Hotel response
Comment: 18 Jun 2026
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your much-needed holiday and found the hotel lovely.
We are sorry to learn that the entertainment programme did not meet your expectations, particularly regarding last-minute event cancellations. We also appreciate your comments about the food and service. Your feedback has been shared with the relevant teams so that we can review these areas and work on improving the overall guest experience.
We hope to have the opportunity to welcome you back in the future and provide an even better stay.
Kind regards,
Comment: 14 Jun 2026
Stayed in: Jun 2026
Family
We like the animation team so much especially thanks to caretta
Hotel response
Comment: 15 Jun 2026
Thank you for your kind review.
We are delighted that you enjoyed the beautiful views, our hospitality, and the service provided by our team. Your special thanks to Caretta and our animation team will be shared with them—they will be thrilled to know they helped make your holiday memorable.
We hope to welcome you and your family back again soon.
Kind regards,
Guest Relations Team
Orka Lotus Beach
Comment: 14 Jun 2026
Stayed in: Jun 2026
Not value for money
Hotel response
Comment: 15 Jun 2026
Thank you for taking the time to share your feedback.
We are sorry to hear that your stay did not meet your expectations and that you did not feel you received good value for your money. We also regret that the level of cleanliness did not meet the high standards we aim to provide. Please be assured that your comments have been shared with our housekeeping and management teams so they can review the issues you have raised and take the necessary steps to improve.
Guest feedback is very important to us, and we appreciate you bringing your concerns to our attention. We hope you will consider giving us another opportunity to provide you with the quality experience we strive to offer.
Kind regards,
Guest Relations Team
Orka Lotus Beach
Excellent location
Cumhuriyet Mah Ataturk Cad. No: 56 Icmeler, İçmeler, 48720, Türkiye (Turkey)|1.87 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Please contact the hotel for details about adding extra beds.
