Senator City Center
+ 37
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Front desk 24 hour
Non-smoking
More about Senator City Center
Senator City Center
Housed in a restored building of the 19thcentury in central Kiev, Senator City Center provides contemporary self-contained accommodation. It features and airport shuttle, plus free Wi-Fi and free private parking on site.
Reviews from 
Other
Comment: 1 Aug 2022
Stayed in: Sep 2021
Cozy and comfortable
Senator City Center was an incredible expierence for me, especially during a summer vacation. The good thing to say is a special location in a cozy courtyard of the Kyiv historical center, which allows you to stay in a complete silence as long as you want, having a nice rest from exploring the wonderful capital of Ukraine. Every personnel member, including administrators and houskeepers, was doing a great job providing me with everything I needed in order to be familiar with local attractions and services I could take to make my stay even more amazing. Regardless of your travelling purpose, I strongly recommend you to visit Senator City Center.
Hotel response
Comment: 6 May 2023
Dear Max_Heyko,
Thank you very much for having taken time to write the feedback about your experience at our hotel.We appreciate that you choose Senator City Senterl to stay in Kiev during your summer vacation. We are very pleased that you were satisfied with the work of our team.
Looking forward to welcoming you back to out hotel!
Sincerely, Anastasiya Reshetylo, Front Office Agent
Thank you very much for having taken time to write the feedback about your experience at our hotel.We appreciate that you choose Senator City Senterl to stay in Kiev during your summer vacation. We are very pleased that you were satisfied with the work of our team.
Looking forward to welcoming you back to out hotel!
Sincerely, Anastasiya Reshetylo, Front Office Agent
Other
Comment: 30 May 2022
Stayed in: Sep 2021
Definitely one of the best places I've ever stayed in Kyiv
Definitely one of the best places I've ever stayed in Kyiv. Extremely clean rooms, large bed, full set of kitchen devices, large bath room and a balcony. We had a quiet room on the 3th floor, with a courtyard view, out of street noise. There are some parking lots inside, you can ask the staff to book a place there for free, so you don't need to keep your car on the street. Near the place there are a lot of cafes, restaurants and sightseeing destinations. The girls at the reception were so kind that they even helped us organize tour arond the Kyiv. It's an awesome cozy place to stay, I highly recommend it.
Hotel response
Comment: 16 Jun 2022
Dear Guest,
Thank you so much for sharing this wonderful review about the recent experience you had with Senator City Center! We are so happy to know that you enjoyed the cleanliness, room facilities, staff and location of our apart-hotel. We are always striving to provide maximum possible comfort to our guests, and your kind words just become our motivation! We will be more than happy to welcome you back at our apart-hotel next time you visit Kyiv for another great experience. Sincerely, Zhanna Holovatiuk, Front Office Manager
Thank you so much for sharing this wonderful review about the recent experience you had with Senator City Center! We are so happy to know that you enjoyed the cleanliness, room facilities, staff and location of our apart-hotel. We are always striving to provide maximum possible comfort to our guests, and your kind words just become our motivation! We will be more than happy to welcome you back at our apart-hotel next time you visit Kyiv for another great experience. Sincerely, Zhanna Holovatiuk, Front Office Manager
Solo traveller
Comment: 27 May 2022
Stayed in: May 2022
Stay Senator City Center during June of 2021
With my visit of Senator City Center in June of 2021, upon entrance of the hotel I was immediately greeted by friendly staff that not only introduced everything to me but also helped me with my heavy luggage after a long flight from Miami. I was given a beautiful one bedroom apartment that had all the necessary utilities. Everything was clean and in perfect working conditions. The kitchen was modern and perfect and the design of the apartment overall is astonishing. It was obvious that they care about details. However, not only was everything aesthetically pleasing, but I also received a great amount of different help and service which made my stay more enjoyable. The housekeeping would often clean my apartment and even do the dishes for me. The front desk was rather helpful in guiding me around the city of Kiev and letting me know about the best places to visit in the area. I noticed that the staff was genuinely nice and wanting to help any guest. Staying at Senator City Center made my visit of Kyiv, Ukraine a wonderful experience.
Hotel response
Comment: 31 May 2022
Dear Mr. Oleksenko,
Thank you so much for such a high rating of your stay!
We are happy to know that you evaluated us this high in terms of good location, spacious apartment and great staff. It means so much to us.
It was a real pleasure to welcome you in Senator City Center! Do not hesitate to come back during your next trip to Kyiv.
Kind regards,
Zhanna Holovatiuk
Front Office Manager
Thank you so much for such a high rating of your stay!
We are happy to know that you evaluated us this high in terms of good location, spacious apartment and great staff. It means so much to us.
It was a real pleasure to welcome you in Senator City Center! Do not hesitate to come back during your next trip to Kyiv.
Kind regards,
Zhanna Holovatiuk
Front Office Manager
Other
UK
Comment: 22 Nov 2021
Stayed in: Nov 2021
Disappointing stay (room 6 review)
I stayed here from 15-18 November, partly because I had family staying nearby and partly because of the great reviews. I was aware that I’d booked a basement room with limited view and the lowest priced room there, however, as I rarely spend much time in a room, this didn’t overly concern me as it appeared from the photos to be similar to the more expensive rooms.
The reason for the 1 star rating then is based on a few things, but they all add up to the overall experience.
Firstly check in. Having to sign my signature 4 or 5 times for the registration is a little annoying and using a shared pen in the current climate not ideal. I have no idea why it was necessary after booking online, or what I even signed either, as I felt a bit rushed.
Secondly, the appearance of the room. The picture above the bed was slanted, the bathroom had broken blinds overlooking a storage area and people on the street who could look into the bathroom, even with the blinds shut it seems - if the room was lit up in the evening. Not the most private then with a toilet facing the window as well as a bathtub right under it. The 'limited view of the courtyard' description basically meant a window in the bathroom, not the bedroom.
Speaking of which, the bath was a jacuzzi which I thought was a nice touch (even though i'd rarely use one) but it didn’t appear to work. I pressed every button and fiddled with the tap levers etc. It had a working shower attachment though, but nowhere to hang it for a standing shower, so shower time was spent in a sitting position in the tub.
Also the fridge in the room was pretty noisy. It sounded like something rather large was inhaling and exhaling in the room. This was continuous throughout my entire 3 night stay, all night and presumably all day. I took video footage as it was so strange.
Reception was lukewarm mostly. Certainly better in main working hours (sometime after 7:45am until maybe 17:00 or so, but mostly an unemotional stare was my greeting at the times I passed through. Perhaps my wearing of a mask as per city requirements was the cause, but certainly not the friendly reception i've read about in some comments.
The absolute worst thing for me though was the glass coffee table near my bed. In the darkness of night (the first night of 3) I managed to walk into it moving from my bed to the bathroom and taking a hard knock to my knee that had me rolling around in agony for a while. I found the light switch (away from the bed) and could see heavy scuffing of the knee. I then positioned the 2 soft chairs to protect myself from it happening again. This absolutely spoiled my trip as I love walking and exploring everywhere I go and typically walk 30-40k a day in a big city such as Kyiv, but my knee was in pain after around 5-10km of walking and finished off by around 20km, with me limping and walking a step at a time up and down stairs. This spoiled my time in Kyiv and my 2 day tour of Chernobyl the following 2 days. It still isn't right after resting it for 2 days over the weekend once I returned home.
There was no housekeeping over the 3 nights I was there either, but not something I was particularly bothered about and had read something about it being limited, but some might be bothered.
Maybe if management spent time in the room to assess whether they would be happy to stay there themselves, then I feel perhaps most or all of these things could have been discovered and fixed. Given then that this is a highly rated place in a quite modern city, I expected higher standards. This was my third visit to Kyiv, and third different hotel stay, and the mid price of all 3 stays, so I feel I have a baseline of what to expect in the city and sadly, this fell short.
I was offered an upgrade for night 3 after the first night, after reception asked me if I was happy with the room, but there was a night between I would have to stay in the original room, then ask reception and explain why I wasn't happy to the next person working reception that day as there was a change of shift and it's too much hassle changing rooms anyway, so I didn't take up the offer. But wanted to add this point in fairness to the hotel as I want this review to be accurate and fair.
The reason for the 1 star rating then is based on a few things, but they all add up to the overall experience.
Firstly check in. Having to sign my signature 4 or 5 times for the registration is a little annoying and using a shared pen in the current climate not ideal. I have no idea why it was necessary after booking online, or what I even signed either, as I felt a bit rushed.
Secondly, the appearance of the room. The picture above the bed was slanted, the bathroom had broken blinds overlooking a storage area and people on the street who could look into the bathroom, even with the blinds shut it seems - if the room was lit up in the evening. Not the most private then with a toilet facing the window as well as a bathtub right under it. The 'limited view of the courtyard' description basically meant a window in the bathroom, not the bedroom.
Speaking of which, the bath was a jacuzzi which I thought was a nice touch (even though i'd rarely use one) but it didn’t appear to work. I pressed every button and fiddled with the tap levers etc. It had a working shower attachment though, but nowhere to hang it for a standing shower, so shower time was spent in a sitting position in the tub.
Also the fridge in the room was pretty noisy. It sounded like something rather large was inhaling and exhaling in the room. This was continuous throughout my entire 3 night stay, all night and presumably all day. I took video footage as it was so strange.
Reception was lukewarm mostly. Certainly better in main working hours (sometime after 7:45am until maybe 17:00 or so, but mostly an unemotional stare was my greeting at the times I passed through. Perhaps my wearing of a mask as per city requirements was the cause, but certainly not the friendly reception i've read about in some comments.
The absolute worst thing for me though was the glass coffee table near my bed. In the darkness of night (the first night of 3) I managed to walk into it moving from my bed to the bathroom and taking a hard knock to my knee that had me rolling around in agony for a while. I found the light switch (away from the bed) and could see heavy scuffing of the knee. I then positioned the 2 soft chairs to protect myself from it happening again. This absolutely spoiled my trip as I love walking and exploring everywhere I go and typically walk 30-40k a day in a big city such as Kyiv, but my knee was in pain after around 5-10km of walking and finished off by around 20km, with me limping and walking a step at a time up and down stairs. This spoiled my time in Kyiv and my 2 day tour of Chernobyl the following 2 days. It still isn't right after resting it for 2 days over the weekend once I returned home.
There was no housekeeping over the 3 nights I was there either, but not something I was particularly bothered about and had read something about it being limited, but some might be bothered.
Maybe if management spent time in the room to assess whether they would be happy to stay there themselves, then I feel perhaps most or all of these things could have been discovered and fixed. Given then that this is a highly rated place in a quite modern city, I expected higher standards. This was my third visit to Kyiv, and third different hotel stay, and the mid price of all 3 stays, so I feel I have a baseline of what to expect in the city and sadly, this fell short.
I was offered an upgrade for night 3 after the first night, after reception asked me if I was happy with the room, but there was a night between I would have to stay in the original room, then ask reception and explain why I wasn't happy to the next person working reception that day as there was a change of shift and it's too much hassle changing rooms anyway, so I didn't take up the offer. But wanted to add this point in fairness to the hotel as I want this review to be accurate and fair.
Hotel response
Comment: 28 Nov 2021
Dear Jiglo,
Thank you for taking time and sharing your review about the experience you had while visiting Kyiv and staying at Senator City Center!
We are honored to read all of the comments, submitted by our guests and it is such a great disappointment to know that we didn’t meet your expectations. Even more, during last years we didn’t receive so law ranking and it is truly breaks our hearts.
It is pity to read that you were inconvenienced by signing a document confirming your stay in our hotel.
At the same time, we are happy to know that you really enjoy our city.
Please kindly be informed that jacuzzi is working properly and we regularly check and clean it. We recommend firstly to fill the bath with water and then turn it on for correct use.
We would like to apologies for the situation happened with coffee table and your knee. We take each comment as an opportunity to improve our service and we will do everything possible to fix what could be fixed.
Our hotel provides high level of service regarding front office and housekeeping service. Please note that there is a general cleaning in the rooms every three days.
Since we always search for ways to improve, our team hopes that you will give us another chance to offer you a more comfortable experience with us!
Kind regards,
Zhanna Holovatiuk
Front Office Manager
Thank you for taking time and sharing your review about the experience you had while visiting Kyiv and staying at Senator City Center!
We are honored to read all of the comments, submitted by our guests and it is such a great disappointment to know that we didn’t meet your expectations. Even more, during last years we didn’t receive so law ranking and it is truly breaks our hearts.
It is pity to read that you were inconvenienced by signing a document confirming your stay in our hotel.
At the same time, we are happy to know that you really enjoy our city.
Please kindly be informed that jacuzzi is working properly and we regularly check and clean it. We recommend firstly to fill the bath with water and then turn it on for correct use.
We would like to apologies for the situation happened with coffee table and your knee. We take each comment as an opportunity to improve our service and we will do everything possible to fix what could be fixed.
Our hotel provides high level of service regarding front office and housekeeping service. Please note that there is a general cleaning in the rooms every three days.
Since we always search for ways to improve, our team hopes that you will give us another chance to offer you a more comfortable experience with us!
Kind regards,
Zhanna Holovatiuk
Front Office Manager
Business traveller
Comment: 13 Jun 2021
Stayed in: Mar 2021
A great stay
large spaces in your one bedroom apartment with biweekly cleaning the somewhat uncomfortable sofa and the mattress could be improved but they are the only negative points. It has been very easy to live there and the reception staff are very friendly
Hotel response
Comment: 22 Jun 2021
Dear Guest,
Thank you for staying with us and for your feedback regarding this stay.
We value your opinion and we continuously work on improving of our service to provide best guest satisfaction. Your opinion helps us understand what our guests need and how to meet your expectations!
Our team will do the best to make your next visit smoothly and impeccably.
Best regards, Front Office Agent and Senator City Center Team
Thank you for staying with us and for your feedback regarding this stay.
We value your opinion and we continuously work on improving of our service to provide best guest satisfaction. Your opinion helps us understand what our guests need and how to meet your expectations!
Our team will do the best to make your next visit smoothly and impeccably.
Best regards, Front Office Agent and Senator City Center Team
Excellent location
Pyrohova Str.6, Shevchenko, Kyiv, 01030, Ukraine|1.33 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Please contact the hotel for details about adding extra beds.
Senator City Center: FAQs
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