Berwick Lodge
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
More about Berwick Lodge
Berwick Lodge
Set in 18 acres of woodland and landscaped garden, The Berwick Lodge Luxury boasts luxury accommodation, 20 minutes’ drive from Bristol city centre. Bath is 17 miles from the property and Wales can be seen from the hotel windows.
Comment: 4 Sep 2026
Stayed in: Sep 2026
Quite the find
Comment: 1 Sep 2026
Stayed in: Aug 2026
Not nearly as good as usual
Why can’t there be a choice of meat and vegetarian options on the sandwiches. Not vegan nasty fillings.
The rest of the afternoon tea was nice but we were thoroughly put off by the nasty sandwiches! No check back was made to see if everything was to our liking. It clearly wasn’t.
Hotel response
Comment: 3 Sep 2026
Thank you for taking the time to share your feedback. We are always disappointed when a returning guest leaves feeling dissatisfied, particularly when you have enjoyed Afternoon Tea with us on several previous occasions.
I was, however, surprised by some of the comments in your review. The sandwich selection you were served is our current Afternoon Tea menu, which is designed to offer a variety of traditional and contemporary fillings, including smoked salmon and horseradish, cucumber and cream cheese, roasted vegetables and basil, and pastrami with gherkin and mustard mayonnaise. We also offer vegetarian and vegan options as part of the selection.
We completely appreciate that not every filling will appeal to every guest, but we feel it is important to clarify that these are deliberate menu choices rather than unusual or poor-quality substitutions. In fact, we have received very positive feedback from guests who particularly enjoy having something a little different alongside the more traditional Afternoon Tea options.
We were also surprised to read that no check-back was made during your visit. Our understanding is that the team returned to your table several times, and had we been made aware at the time that you were unhappy with the sandwich selection, we would absolutely have been happy to discuss this with you and see if there was anything we could do.
You mention raising your concerns when paying the bill. While we are always happy to listen to feedback and put things right where something has genuinely fallen below our usual standards, in this instance the issue appears to have been a dislike of the particular sandwich fillings rather than a problem with the quality or preparation of the food.
We are sorry that the selection was not to your personal taste, but we do feel it is important to provide some context around the comments made in your review. The remainder of your Afternoon Tea was enjoyable, and we hope that this will not deter you from visiting us again in the future.
Best Wishes.
Sarah - Owner and General Manager
Comment: 1 Sep 2026
Stayed in: Aug 2026
Absolutely perfect – the most wonderful wedding venue! ⭐⭐⭐⭐⭐
We recently celebrated our wedding at Berwick Lodge and honestly, we couldn’t fault a single thing. From the moment we started planning to the day itself, everything was absolutely perfect.
The venue is stunning and provided the most beautiful setting for our special day, but what really made it was the incredible team. Everyone was so friendly, attentive and helpful, and nothing ever felt like too much trouble. We felt completely looked after from start to finish, which allowed us to relax and enjoy every moment of our wedding day.
The food was fantastic, the service was exceptional and every little detail was taken care of. It was clear how much effort and care had gone into making sure everything ran smoothly, and it genuinely exceeded our expectations.
Our wedding day was everything we could have wished for and more, and Berwick Lodge played such a huge part in making it so incredibly special. We have come away with the most amazing memories and couldn’t recommend Berwick Lodge highly enough to anyone considering it for their wedding.
A huge thank you to the entire team at Berwick Lodge for helping us have the most magical day. We wish we could do it all over again! ❤️
5 stars simply don’t feel enough! ⭐⭐⭐⭐⭐
Hotel response
Comment: 3 Sep 2026
Thank you so much for such a wonderful review and for choosing Berwick Lodge to celebrate your wedding day. ❤️
It means so much to hear that you felt completely looked after from the moment you started planning through to the day itself. We know how much goes into creating a wedding, and our greatest compliment is knowing that our couples feel able to relax, enjoy themselves and truly take in every moment.
We are absolutely delighted that you loved the venue, the food and, most importantly, the service from our team. I will be sharing your lovely words with everyone at Berwick, as feedback like this means an enormous amount to the whole team.
It was a real pleasure to be part of your special day and we are so happy that you have come away with such wonderful memories. Thank you for trusting us with such an important occasion.
Wishing you both a lifetime of happiness together – and please do come back and see us. We would love to welcome you back to Berwick Lodge!
With our very best wishes,
Sarah & the Berwick Lodge team ❤️
Comment: 31 Aug 2026
Stayed in: Aug 2026
Wedding day
Hotel response
Comment: 3 Sep 2026
We are absolutely delighted to hear that your day was everything you had wished for. It means so much to us to know that you loved the venue and that our team helped make your wedding so special.
Thank you for your kind words and for recommending Berwick Lodge. It was a real pleasure to be part of your celebrations, and we wish you both a lifetime of happiness together.
We hope to welcome you back to Berwick Lodge again very soon! ❤️
Best Wishes
Sarah - Owner and GM
Comment: 25 Aug 2026
Stayed in: Aug 2026
Amazing
Hotel response
Comment: 3 Sep 2026
We’re delighted that Karia has become your favourite room and that you always enjoy your time with us. I’ll be sure to share your lovely comments with the team — they will be thrilled to hear that you find everyone so friendly and welcoming.
Thank you again for your continued support and for your kind words about our food and team. We’re already looking forward to welcoming you back for visit number six!
With our very best wishes,
Sarah & the Berwick Lodge team ❤️
Excellent location
Berwick Drive, Henbury, Almondsbury, BS10 7TD, United Kingdom|5.64 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
