NOX Waterloo
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Amenities
Wi-Fi
Front desk 24 hour
Non-smoking
Lift
Fire extinguishers
First aid kit
More about NOX Waterloo
NOX Waterloo
NOX Waterloo provides accommodation within 1.7 km of the centre of London, with free WiFi, and a kitchenette with a microwave, a toaster and a fridge. This 4-star aparthotel offers a 24-hour front desk and a lift. The aparthotel features family...
Reviews from 
Couple
Comment: 6 Aug 2026
Stayed in: Aug 2026
First London Stay
Great location - good walk to London landmarks. Surrounded by good restaurants and supermarkets. Shower was outstanding - huge shower head with amazing water pressure. Aleisha on reception was lovely and could not have been more helpful.
Couple
UK
Comment: 29 Jul 2026
Stayed in: Jul 2026
Ideal place for our weekend theatre break
We had a theatre break weekend and were seeing shows on both Saturday and Sunday ( Harry Potter double play), so wanted somewhere to stay rather than go home and return by midday the next day.
This seemed ideal and was reasonably priced .
Situated in Lower Marsh it was easy to find from Waterloo Station and we were greeted by 2 friendly staff on arrival .
It was busy and we hd been lucky to get one of the last remaining rooms .
Check in was quick and painless , we were given an additional door key on request and despite being on the ground floor it was quite and easily accessible.
Being a warm weekend we were very grateful for the excellent air conditioning .
It was nice and clean and appreciated the Nespresso machine .
We were just using this as a base but the small kitchen facilities would have been very handy had we wanted to cook .
The bed was very comfortable and despite there being train noise very 5 mins , it wasn't an issue and we both slept very well .
The shower was lovely and nice and hot .
There were plenty of restaurants and cafes nearby and the South Bank and Covent Garden in easy walking distance .
Overall we had a most pleasant stay and would certainly return and use Nox again
This seemed ideal and was reasonably priced .
Situated in Lower Marsh it was easy to find from Waterloo Station and we were greeted by 2 friendly staff on arrival .
It was busy and we hd been lucky to get one of the last remaining rooms .
Check in was quick and painless , we were given an additional door key on request and despite being on the ground floor it was quite and easily accessible.
Being a warm weekend we were very grateful for the excellent air conditioning .
It was nice and clean and appreciated the Nespresso machine .
We were just using this as a base but the small kitchen facilities would have been very handy had we wanted to cook .
The bed was very comfortable and despite there being train noise very 5 mins , it wasn't an issue and we both slept very well .
The shower was lovely and nice and hot .
There were plenty of restaurants and cafes nearby and the South Bank and Covent Garden in easy walking distance .
Overall we had a most pleasant stay and would certainly return and use Nox again
Hotel response
Comment: 5 Aug 2026
Dear 1621MW,
Thank you for taking the time to share your feedback following your recent visit.
I am glad that all combined positive aspects you have mentioned were able to positively impact your experience.
We look forward to welcoming you back in the not too distant future.
Sincerely,
Arturas K.
Thank you for taking the time to share your feedback following your recent visit.
I am glad that all combined positive aspects you have mentioned were able to positively impact your experience.
We look forward to welcoming you back in the not too distant future.
Sincerely,
Arturas K.
Couple
Comment: 16 Jul 2026
Stayed in: Jul 2026
THR WORST SCAM HOTEL IN LONDON
One star. The worst hotel experience I have ever had.
I tried to amend my booking within literally one second of making it and they refused point blank. They take a £100 deposit and hold onto it for over 30 days before returning it. The hotel is unmanned, nobody answers the phone, and when I finally got through they hung up on me. Trying to speak to an actual human being is impossible.
The whole operation feels like a scam. I have no idea how they have the Google rating they do, because nothing about my experience matched it. Avoid at all costs.
I tried to amend my booking within literally one second of making it and they refused point blank. They take a £100 deposit and hold onto it for over 30 days before returning it. The hotel is unmanned, nobody answers the phone, and when I finally got through they hung up on me. Trying to speak to an actual human being is impossible.
The whole operation feels like a scam. I have no idea how they have the Google rating they do, because nothing about my experience matched it. Avoid at all costs.
Hotel response
Comment: 5 Aug 2026
Dear Max,
Thank you so much for investing your time and efforts in providing us with your feedback, it is always great to read a positive reviews from our Guests, at the same time to learn on how we do need to improve.
We strive always to deliver our guests the highest levels of comfort and hospitality and it is very sad to know that this was not achieved at this time.
Kind Regards,
Arturas K.
Thank you so much for investing your time and efforts in providing us with your feedback, it is always great to read a positive reviews from our Guests, at the same time to learn on how we do need to improve.
We strive always to deliver our guests the highest levels of comfort and hospitality and it is very sad to know that this was not achieved at this time.
Kind Regards,
Arturas K.
Family traveller
Comment: 28 Jun 2026
Stayed in: Jun 2026
Bad Service
I'm sure it's a fine hotel, but we booked our hotel room just 2 hours ago for the end of our cruise by mistake instead of the beginning of it. We then emailed and called to ask if we could fix the date (and even extend our stay!) The trip is 6 months away and they said that they could do nothing and that it's not refundable/transferrable. This would have been our first time visiting from Canada to the UK. Really disappointed. ~ Bryce & Kim Hartnell
Hotel response
Comment: 5 Aug 2026
Dear Venture,
Thank you so much for investing your time and efforts in providing us with your feedback, it is always great to read a positive reviews from our Guests, at the same time to learn on how we do need to improve.
We strive always to deliver our guests the highest levels of comfort and hospitality and it is very sad to know that this was not achieved at this time.
Kind Regards,
Arturas K.
Thank you so much for investing your time and efforts in providing us with your feedback, it is always great to read a positive reviews from our Guests, at the same time to learn on how we do need to improve.
We strive always to deliver our guests the highest levels of comfort and hospitality and it is very sad to know that this was not achieved at this time.
Kind Regards,
Arturas K.
Family traveller
Comment: 27 May 2026
Stayed in: May 2026
Stay at own risk
So we booked 2 rooms here, one was pretty good, the other the AC did not work, we were told they can’t fix it, basically too bad and they gave us 2 fans to try to cool the room off after having the window open on an almost 80* day. So yeah, it was hot. No discount, couldn’t switch rooms for us because they claim they are fully booked. Overpriced to not have good customer service.
Hotel response
Comment: 5 Aug 2026
Dear X727IKdc,
Thank you so much for investing your time and efforts in providing us with your feedback, it is always great to read a positive reviews from our Guests, at the same time to learn on how we do need to improve.
We strive always to deliver our guests the highest levels of comfort and hospitality and it is very sad to know that this was not achieved at this time.
Kind Regards,
Arturas K.
Thank you so much for investing your time and efforts in providing us with your feedback, it is always great to read a positive reviews from our Guests, at the same time to learn on how we do need to improve.
We strive always to deliver our guests the highest levels of comfort and hospitality and it is very sad to know that this was not achieved at this time.
Kind Regards,
Arturas K.
Very good location
25 Lower Marsh, London Borough of Lambeth, London, SE1 7RJ, United Kingdom|1.34 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Please contact the hotel for details about adding extra beds.
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