Mercure Haydock Hotel
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed with an extra charge |
Amenities
More about Mercure Haydock Hotel
Mercure Haydock Hotel
This 4-star luxury hotel and spa is set in a Georgian mansion style building surrounded by attractive landscaped gardens. Liverpool and Manchester are both 30 minutes’ drive away.
Comment: 16 Aug 2026
Stayed in: Aug 2026
10/10
Hotel response
Comment: 17 Aug 2026
A special thank you for mentioning Harvey. I’ll make sure your kind words are passed on to him. He’ll be thrilled to know his attentive service helped make your evening even more enjoyable.
We look forward to welcoming you back again soon!
Warm regards,
Ion Gavrilas
General Manager
Comment: 23 Aug 2026
Stayed in: Aug 2026
Moving inside though sadly the rooms are tired, only superficial things are cleaned, I would suggest the bathroom is the original installation from when the building was new?
Nice pool and spa facilities wel kept and tended to, sadly the rest of the hotel apart from the dining areas have been left to slowly age. Whilst like every hotel there is the odd gem of a staff member. Most had the same theme as the hotel. Tired and unenthused, I wondered if I was an inconvenience for using the hotel.
Comment: 19 Aug 2026
Stayed in: Aug 2026
Poor service miserable experience
Cold
Can’t control your own heating…ordered a sandwich at 5.30 said no only till 5
But you can a salad
Ps
Iam no fatty
Hotel response
Comment: 20 Aug 2026
Thank you for taking the time to share your feedback. I’m sorry to hear that your stay wasn’t as enjoyable as we would have hoped.
We would really appreciate the opportunity to discuss your experience with you personally and hopefully welcome you back for a much better stay next time.
Please feel free to contact me directly by email ion.gavrilas@accor.com, and I’ll be more than happy to pick this up with you personally.
We hope to have the opportunity to welcome you back to Mercure Haydock soon.
Kind regards,
Ion Gavrilas
General Manager
Mercure Haydock Hotel
Comment: 12 Aug 2026
Stayed in: Aug 2026
Easy parking
Good choice of food and drinks, great choice for breakfast
Rooms spacious
Unsure if they have walk in shower as both rooms I had shower was over the bath
Rooms need a little upgrade,
Beds comfortable
Good path around the grounds to walk
Gym and pool but pool requires a £10 feet
Comment: 7 Aug 2026
Stayed in: Aug 2026
Friendly staff especially in the dining room
Good choices in breakfast menu
Large comfortable bed
Room amenities good
Parking available
Only negative- no lifts so a struggle if you have luggage and also £10 charge to use the pool
Very good location
Penny Ln, Haydock, Old Boston, WA11 9SG, United Kingdom|1.05 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.