Leonardo Hotel Swindon
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Front desk 24 hour
Restaurant
Non-smoking
More about Leonardo Hotel Swindon
Leonardo Hotel Swindon
On Fleming Way, Leonardo Hotel is a 5-minute walk from Swindon Railway Station and town centre. It boasts a 24-hour reception, bar and restaurant.
Reviews from 
Business traveller
UK
Comment: 30 Aug 2026
Stayed in: Aug 2026
Friendly and comfortable and good food
My first time in Swindon and I had a weeks business - my company paid but I chose the Leonardo - a good choice!
The location is excellent, next to Swindon´s impressive bus stops street.
A very friendly reception and staff and comfortable rooms.
The breakfast buffet is first class and bar and evening meals really good at quite reasonable prices.
I would stay here again if I have to return to Swindon.
The location is excellent, next to Swindon´s impressive bus stops street.
A very friendly reception and staff and comfortable rooms.
The breakfast buffet is first class and bar and evening meals really good at quite reasonable prices.
I would stay here again if I have to return to Swindon.
Hotel response
Comment: 31 Aug 2026
Dear tqriviera,
Many thanks for staying recently and thank you for taking the time to leave a review.
We are delighted to hear that you enjoyed your first stay in Swindon and that choosing Leonardo proved to be a great decision. It is lovely to know that you appreciated our convenient location, comfortable rooms, and the friendly service provided by our team. We are especially pleased that you enjoyed our breakfast buffet, as well as the bar and evening dining options. Thank you once again for your kind recommendation.
We would love to have you around again in the future when it suits you the most!
Best regards,
Manol
Customer Relations Executive.
Many thanks for staying recently and thank you for taking the time to leave a review.
We are delighted to hear that you enjoyed your first stay in Swindon and that choosing Leonardo proved to be a great decision. It is lovely to know that you appreciated our convenient location, comfortable rooms, and the friendly service provided by our team. We are especially pleased that you enjoyed our breakfast buffet, as well as the bar and evening dining options. Thank you once again for your kind recommendation.
We would love to have you around again in the future when it suits you the most!
Best regards,
Manol
Customer Relations Executive.
Couple
Comment: 10 Aug 2026
Stayed in: Aug 2026
Good value for money with a fantastic bed , mattress and pillows
Checked into this hotel on Friday and checked out on Sunday. We arrived early on Friday and hoped to be able to check in, we were not able to which overall is fine as it does state this will most likely be the case.. The hotel is about 20 minutes walk from Oldtown and a great location. We were here for an event so fundamentally just needed a room to stay with basic amenities. The room itself was clean and tidy with a bath and over bath shower that was absolutely fine. Air con was already on when we arrived and was nice and quiet. The bed itself was fantastic and likewise the pillows, so much so that my girlfriend actually ordered 4 of the exact same pillows as they were so good, we had a good sleep. The television was fine with the expected amount of channels and there was plenty of space for clothes to hang and a generous amount of hangers were provided. We never used room service but prices seemed fine with a £ 6 charge for room service which is ok and expected. The only minor complaint was there there was no in room fridge which would have been useful. I think I paid £ 150 for 2 nights so very happy with the price. Managed to park in the car park which I would consider onsite and for this you pay £ 6 / day which I think is fair. It does get full up quickly ( especially in the evening ). So overall this provided exactly what I needed for a more than fair price, if you could include the parking then it would out at about £ 80 / night. Did not use the restaurant onsite so can't comment on this. It is a no frills hotel but certainly not budget. A great location with a fantastic bed and pillow. If you just need somewhere to stay which is clean and tidy without health suites or other 'add on's ' then this hotel hits the spot. Would use again
Hotel response
Comment: 12 Aug 2026
Good morning darrencR8316ER,
Thank you for your review.
We are delighted to hear that you enjoyed our convenient location, clean and comfortable rooms, and especially the bed and pillows.
It is wonderful to know that you found your stay to be good value for money and that we provided everything you needed.
We also appreciate your feedback regarding the in-room fridge and parking.
We look forward to welcoming you back again.
Kind Regards,
Anisa
Customer Relations Executive
Thank you for your review.
We are delighted to hear that you enjoyed our convenient location, clean and comfortable rooms, and especially the bed and pillows.
It is wonderful to know that you found your stay to be good value for money and that we provided everything you needed.
We also appreciate your feedback regarding the in-room fridge and parking.
We look forward to welcoming you back again.
Kind Regards,
Anisa
Customer Relations Executive
Anonymous traveller
Comment: 2 Aug 2026
Stayed in: Aug 2026
We had an excellent stay. The room was spotless, modern, and very comfortable, with everything we needed. The staff were friendly and welcoming, and the hotel was quiet, making for a great night’s sleep. Overall, a fantastic experience, and we would definitely stay here again. Highly recommended!
Family traveller
UK
Comment: 1 Aug 2026
Stayed in: Jul 2026
Disappointing Customer Service
Although the overall stay was good, the post-stay customer service was extremely disappointing.
My mother accidentally left her glasses in the room after we checked out. I emailed the hotel several times and received no reply. I then called the hotel, where they confirmed they had read my emails (despite never responding to them) and promised to check with housekeeping and get back to me by the end of the day.
They never did.
I sent another follow-up email and, once again, received no response. Losing a personal item can happen, but completely ignoring a guest after acknowledging the request is unacceptable. A simple update—even if the glasses had not been found—would have shown basic courtesy and professionalism.
It's unfortunate because the stay itself was pleasant, but the lack of communication after check-out left a very negative final impression.
My mother accidentally left her glasses in the room after we checked out. I emailed the hotel several times and received no reply. I then called the hotel, where they confirmed they had read my emails (despite never responding to them) and promised to check with housekeeping and get back to me by the end of the day.
They never did.
I sent another follow-up email and, once again, received no response. Losing a personal item can happen, but completely ignoring a guest after acknowledging the request is unacceptable. A simple update—even if the glasses had not been found—would have shown basic courtesy and professionalism.
It's unfortunate because the stay itself was pleasant, but the lack of communication after check-out left a very negative final impression.
Hotel response
Comment: 4 Aug 2026
Dear anat39,
Many thanks for staying recently and thank you for taking the time to leave a review.
We are pleased to hear that you enjoyed your stay overall, however, we sincerely apologise for the disappointment caused by the communication following your departure. We completely understand how important it is to receive a timely update when a personal item has been left behind, and we are sorry that your experience did not reflect the level of care and service we aim to provide. Your comments regarding the lack of response have been noted, and we will review this internally with the relevant teams to help ensure our communication processes are improved. We appreciate your kind comments about your stay and hope to have the opportunity to welcome you and your family back in the future, providing the warm and attentive service you should expect throughout every part of your experience.
I very much hope you'll be able to return to a Leonardo hotel soon and we'll be able to start to improve your journey as a customer.
Best regards,
Manol
Customer Relations Executive.
Many thanks for staying recently and thank you for taking the time to leave a review.
We are pleased to hear that you enjoyed your stay overall, however, we sincerely apologise for the disappointment caused by the communication following your departure. We completely understand how important it is to receive a timely update when a personal item has been left behind, and we are sorry that your experience did not reflect the level of care and service we aim to provide. Your comments regarding the lack of response have been noted, and we will review this internally with the relevant teams to help ensure our communication processes are improved. We appreciate your kind comments about your stay and hope to have the opportunity to welcome you and your family back in the future, providing the warm and attentive service you should expect throughout every part of your experience.
I very much hope you'll be able to return to a Leonardo hotel soon and we'll be able to start to improve your journey as a customer.
Best regards,
Manol
Customer Relations Executive.
Anonymous traveller
Comment: 25 Jul 2026
Stayed in: Jul 2026
My first time staying at Leaonardo Hotels. Impressed by it all.
Lovely cozy standard triple room . Bathroom well maintained . Buffet breakfast was top notch.
All in one had an amazing stay with family . Will definitely visit again !
Lovely cozy standard triple room . Bathroom well maintained . Buffet breakfast was top notch.
All in one had an amazing stay with family . Will definitely visit again !
Very good location
Fleming Way, Swindon, SN1 2NG, United Kingdom|0.48 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
Leonardo Hotel Swindon: FAQs
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