Queen Anne Inn
+ 60
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Amenities
Parking
Air conditioning
Fitness centre
Restaurant
Bar
Room service
More about Queen Anne Inn
Queen Anne Inn
This historic hotel is within a 5-minute walk of Oyster Saltwater Inlet and is 2.4 km from the Chatham Lighthouse. The hotel offers massage services and rooms with bathrobes. Queen Anne Inn rooms include antique furniture.
Reviews from 
Family traveller
Comment: 13 Nov 2025
Stayed in: Oct 2025
Delightful, comfortable, charming.
Such a lovely characterful hotel, friendly and helpful. Great food, great service, and a calm and peaceful ambience.
Loved it
Loved it
Family traveller
Comment: 24 Jul 2026
Stayed in: Jul 2026
NOT QUITE READY FOR PRIME TIME
WORST EXPERIENCE EVER.
We have vacationed at the Queen Anne Inn in Chatham every summer for the past 26 years, with the exception of the Covid year. Our stays were always wonderful. Unfortunately, the inn recently changed hands and is no longer the warm, lovely, welcoming place that we knew. The first bad omen came at check-in when my husband inquired about the breakfast schedule and was told, "we're no longer serving breakfast because the kitchen is under renovation, but there are plenty of places in town where you can buy it." When I responded that the inn had always served breakfast, had advertised it, and that we were expecting it, the receptionist replied that the new owners had taken this amenity off the official website, and management was WORKING ON getting it removed from all other booking websites. Never were the words, "sorry" or "reimburse" uttered.
When we arrived at our room in the carriage house, we found a dark, dingy, shabby room. Two of the three ceiling lights were out, making it impossible to read in the room. Moreover, there was no telephone to reach the front desk in the main inn, no instructions on how to use the TV, so we could not figure out how to get it to keep a signal, and absolutely no amenities that one would expect in a room that cost $2047.79 for three nights - not even a bottle of water. On top of that, we had to walk over bird feces covering the steps into our room, and the carpet was disgustingly filthy looking, with huge, dark stains all over it. The thought of getting up in the middle of the night barefoot and walking on such a carpet is disgusting (not to mention unhealthy, with bird feces tracked in on our shoes).
When my husband took the ice bucket to the main building to get ice, the manager informed him that the ice machine was broken. Again, no word of apology. When he told her about the bird feces all over the steps, she replied,"we can't control the birds." Apparently, she never heard of using a hose and perhaps a brush. The manager's defensive, combative attitude was the last straw. When my husband expressed his frustration about all the problems with the room and her lack of interest in addressing any of our concerns, the manager told him that that if he didn't like it, he could leave. He said he might take her up on that, but he would want all his money back if we left.
Shortly thereafter, the manager showed up at our room ostensibly to demonstrate how to work the TV (and probably to show that my husband was an idiot for not knowing how to manipulate the two remote controls for an unfamiliar TV). Since the manager was in our room, I pointed out the stains all over the carpet. She claimed that it had been cleaned. When I said that I could not believe anyone would pay for such poor work, she told me that if I didn't like it, I should call the carpet cleaning company! What!!! I told her that they had obviously opened too soon and were definitely not ready to handle guests.
Fortunately, we were able to find wonderful lodging elsewhere in town and left. True to her word, the manager did refund our $2047.79.
We have vacationed at the Queen Anne Inn in Chatham every summer for the past 26 years, with the exception of the Covid year. Our stays were always wonderful. Unfortunately, the inn recently changed hands and is no longer the warm, lovely, welcoming place that we knew. The first bad omen came at check-in when my husband inquired about the breakfast schedule and was told, "we're no longer serving breakfast because the kitchen is under renovation, but there are plenty of places in town where you can buy it." When I responded that the inn had always served breakfast, had advertised it, and that we were expecting it, the receptionist replied that the new owners had taken this amenity off the official website, and management was WORKING ON getting it removed from all other booking websites. Never were the words, "sorry" or "reimburse" uttered.
When we arrived at our room in the carriage house, we found a dark, dingy, shabby room. Two of the three ceiling lights were out, making it impossible to read in the room. Moreover, there was no telephone to reach the front desk in the main inn, no instructions on how to use the TV, so we could not figure out how to get it to keep a signal, and absolutely no amenities that one would expect in a room that cost $2047.79 for three nights - not even a bottle of water. On top of that, we had to walk over bird feces covering the steps into our room, and the carpet was disgustingly filthy looking, with huge, dark stains all over it. The thought of getting up in the middle of the night barefoot and walking on such a carpet is disgusting (not to mention unhealthy, with bird feces tracked in on our shoes).
When my husband took the ice bucket to the main building to get ice, the manager informed him that the ice machine was broken. Again, no word of apology. When he told her about the bird feces all over the steps, she replied,"we can't control the birds." Apparently, she never heard of using a hose and perhaps a brush. The manager's defensive, combative attitude was the last straw. When my husband expressed his frustration about all the problems with the room and her lack of interest in addressing any of our concerns, the manager told him that that if he didn't like it, he could leave. He said he might take her up on that, but he would want all his money back if we left.
Shortly thereafter, the manager showed up at our room ostensibly to demonstrate how to work the TV (and probably to show that my husband was an idiot for not knowing how to manipulate the two remote controls for an unfamiliar TV). Since the manager was in our room, I pointed out the stains all over the carpet. She claimed that it had been cleaned. When I said that I could not believe anyone would pay for such poor work, she told me that if I didn't like it, I should call the carpet cleaning company! What!!! I told her that they had obviously opened too soon and were definitely not ready to handle guests.
Fortunately, we were able to find wonderful lodging elsewhere in town and left. True to her word, the manager did refund our $2047.79.
Couple
Comment: 26 Jun 2026
Stayed in: Jun 2026
Disappointed
The room is not clean
We came back at 2h30 pm and the room was not made
Only coffee for breakfast
Compared to our hotel on Martha’s Vineyard same price but excellent service, breakfast, and everything
A great deception
We came back at 2h30 pm and the room was not made
Only coffee for breakfast
Compared to our hotel on Martha’s Vineyard same price but excellent service, breakfast, and everything
A great deception
Hotel response
Comment: 30 Jun 2026
Hi Nuzi, Thank you for sharing your feedback. We’re glad to hear you found the location convenient, though we regret that some aspects of your stay did not meet expectations. We take your comments regarding room cleanliness seriously, and they will be shared with our team for review. We always aim to ensure rooms are properly prepared and that service standards are consistent throughout a guest’s stay. Thank you again for taking the time to let us know, and we hope there is an opportunity to provide a more seamless experience in the future.
Couple
Comment: 15 Oct 2025
Stayed in: Sep 2025
Needs some TLC
Mmmmm
First impressions were good as you walk into the reception area although there was a musty smell.
The bedroom left a lot to be desired. It was like stepping back into the 1980’s not the 1880’s.
The hotel clearly needed some TLC and upgrading. It was quite sad really. The wood on the bedroom balcony was rotting and needed maintenance.
The bed was falling apart - it dipped in the middle and there were 2 mattresses on it ! The bottom one which was on show was clearly very old. There was a cap end on the end of the bedstead that fell off with a screw poking out (see photo)! Luckily we didn’t scratch ourselves on it. The bedroom also smelled musty and to be honest we felt quite sick during our stay.
BEWARE of hidden breakfast charges!! Our breakfast should have been included as part of our pre paid stay but we ended up with a $60 bill at checkout for ‘extras’ although the one morning I had 2 slices of bread and 2 eggs which would have cost less then the ‘American breakfast’ . The pre paid breakfast menu and how it worked wasn’t explained to us at all although ‘apparently’ we had been told is what was confirmed to our travel agent. There was pricing on everything!
There is also mould on some of the chairs in the dining area.
The staff there are lovely but employed cheaply on some scheme from abroad so got the impression everything was done at a low cost there .
The drink prices at the bar are extortionate- not even 5 star hotels charge $21 for a cocktail!!
Every hotel in the USA on our trip didn’t charge any extra for the pre paid breakfast and the quality was better.
We just got the impression it was a hotel being run down towards closure to be honest.
Anyone who gives this hotel a good review must have low standards.
Chatham as a place was wonderful! We would definitely visit there again but choose a different hotel next time. It’s a shame because it would be a great hotel if maintained correctly within the standards required of the 21st century, whilst obviously keeping the charm of when it was built.
First impressions were good as you walk into the reception area although there was a musty smell.
The bedroom left a lot to be desired. It was like stepping back into the 1980’s not the 1880’s.
The hotel clearly needed some TLC and upgrading. It was quite sad really. The wood on the bedroom balcony was rotting and needed maintenance.
The bed was falling apart - it dipped in the middle and there were 2 mattresses on it ! The bottom one which was on show was clearly very old. There was a cap end on the end of the bedstead that fell off with a screw poking out (see photo)! Luckily we didn’t scratch ourselves on it. The bedroom also smelled musty and to be honest we felt quite sick during our stay.
BEWARE of hidden breakfast charges!! Our breakfast should have been included as part of our pre paid stay but we ended up with a $60 bill at checkout for ‘extras’ although the one morning I had 2 slices of bread and 2 eggs which would have cost less then the ‘American breakfast’ . The pre paid breakfast menu and how it worked wasn’t explained to us at all although ‘apparently’ we had been told is what was confirmed to our travel agent. There was pricing on everything!
There is also mould on some of the chairs in the dining area.
The staff there are lovely but employed cheaply on some scheme from abroad so got the impression everything was done at a low cost there .
The drink prices at the bar are extortionate- not even 5 star hotels charge $21 for a cocktail!!
Every hotel in the USA on our trip didn’t charge any extra for the pre paid breakfast and the quality was better.
We just got the impression it was a hotel being run down towards closure to be honest.
Anyone who gives this hotel a good review must have low standards.
Chatham as a place was wonderful! We would definitely visit there again but choose a different hotel next time. It’s a shame because it would be a great hotel if maintained correctly within the standards required of the 21st century, whilst obviously keeping the charm of when it was built.
Couple
Comment: 28 Oct 2025
Stayed in: Oct 2025
A Chatham Gem
We decided to go out for breakfast to celebrate our wedding anniversary and this lovely historic old Inn has been on our must-do list for years.
What a gem! The breakfast was delicious… eggs benedict, fresh fruit, good coffee. The comfortable decor with nods to epic sailing events… check out the mural in the salon.
So much of what we love about the Cape is being knocked down and/or modernized, and this Inn is a placeholder for the days of family vacations in Chatham.
What a gem! The breakfast was delicious… eggs benedict, fresh fruit, good coffee. The comfortable decor with nods to epic sailing events… check out the mural in the salon.
So much of what we love about the Cape is being knocked down and/or modernized, and this Inn is a placeholder for the days of family vacations in Chatham.
Excellent location
70 Queen Anne Road, Chatham, 02633, United States|0.59 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Please contact the hotel for details about adding extra beds.
Queen Anne Inn: FAQs
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