21C Museum Hotel Cincinnati
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Spa
Front desk 24 hour
More about 21C Museum Hotel Cincinnati
21C Museum Hotel Cincinnati
Boasting a contemporary art gallery and a rooftop bar, this Cincinnati hotel is just steps from the Aronoff Center for the Arts. It includes a restaurant and large event space.
Reviews from 
Anonymous traveller
Comment: 8 Sep 2026
Stayed in: Sep 2026
Staff at the front desk are patient, professional and pleasant. They made my stay everything I hoped for.
Couple
Comment: 23 Jun 2026
Stayed in: Jun 2026
Won’t be back
First, the lobby was beautiful and the valet were very nice. However, it felt dated and dingy when exiting the elevator. Our room was dark and felt dirty. Our 2 small windows looked directly at a wall, which did not help the dungeon feeling of the room. The furniture was stained, the toilet ran every 15 seconds and the shower and bathroom sink constantly dripped. I did complain about the toilet with no resolve.
My son just moved to Cincinnati. When we return, we will definitely be staying at a different hotel
My son just moved to Cincinnati. When we return, we will definitely be staying at a different hotel
Couple
Comment: 4 Sep 2026
Stayed in: Aug 2026
An Average Hotel
We booked a King Studio room on the Accor website. When we arrived to check-in, they could not find our booking. Our flight was cancelled due to the storms in Cincinnati from Toronto. Our booking was sorted out very quickly, checked in, given breakfast vouchers and we were on our way to our room. Once arriving on the 7th floor, the room was not what we had booked. Went back downstairs to get this sorted out. The hotel was booked out, but they found us a room what we did book and we we on our way to our new room. There are 2 lifts for rooms that are quiet. Once you arrive on your floor, it is cold throughout the corridors. The room doors are very heavy to open. The bathroom was to the left with a single vanity, a hand held magnifying mirror that did not do a good job at all. The shower was a walk-in where water leaked out. The shower door was almost hanging off the hinges. The water was hot, but the shower head pelted the water down so hard it would sting. If you turned down the pressure, it means the water goes colder. We reported the shower door and the shower head. To the hotels credit, they had a maintenance person to fix during the day while we were out. A large mirror above the vanity with a shelf to put your toiletries on. There were plenty of towels when we arrived, but after that, we had to call housekeeping to deliver towels, bath mat etc as they would “forget” to put them in the room. The bathroom was not the cleanest, there was dust in the corners and the tile grout needed a good scrub. One day one of the towels was frayed around the edges, it should have been thrown out. The towels are also thin.
The bed was a king size and pillows were supposed to be foam, but they were not the best, they were lumpy and hard. A large safe was in the drawer of the side table and when you closed the drawer, it would shake the lamp. The windows had blinds in a track to keep the room dark. One blind was out of the track, my husband fixed that. The curtains need replacing and so does the carpet. A 2 seater couch at the foot of the bed has seen better days. The desk has your points for charging, next to that is a cupboard with a coffee maker, glasses etc but no fridge. The hotel told us they had some trouble with them so they were removed from the rooms. A large wall mounted tv with 2 large deep drawers for your clothes. The wardrobe was small, but most of them are. A couple of shelves and hangers.
Breakfast was eaten in the restaurant downstairs. It needs to be shut down and fully renovated. The floor has tessellated tiles with quite a few missing, the floor was sticky and the bench seats had the vinyl ripped away. When you arrive to the dining room, you can seat yourself anywhere where a table is set. We did just that and waited about 15 minutes for the server to come by. Water and juice is offered straightaway along with a menu. The menu consists of eggs all ways, omelettes, grits, bacon etc. The food was good. One day, there was no one to serve. They had to get the sales team to serve. This also happened on our last day too. Don’t know what happened with their staff.
This hotel was taken over by another company last year (2025), but still under Accor, but it needs a lot of work. More care from staff, especially housekeeping and management/Accor need to inspect the rooms and start to plan much needed upgrades. They could start with a deep clean. This would have to be the second worst hotel I have ever stayed in. Very disappointing Accor.
The bed was a king size and pillows were supposed to be foam, but they were not the best, they were lumpy and hard. A large safe was in the drawer of the side table and when you closed the drawer, it would shake the lamp. The windows had blinds in a track to keep the room dark. One blind was out of the track, my husband fixed that. The curtains need replacing and so does the carpet. A 2 seater couch at the foot of the bed has seen better days. The desk has your points for charging, next to that is a cupboard with a coffee maker, glasses etc but no fridge. The hotel told us they had some trouble with them so they were removed from the rooms. A large wall mounted tv with 2 large deep drawers for your clothes. The wardrobe was small, but most of them are. A couple of shelves and hangers.
Breakfast was eaten in the restaurant downstairs. It needs to be shut down and fully renovated. The floor has tessellated tiles with quite a few missing, the floor was sticky and the bench seats had the vinyl ripped away. When you arrive to the dining room, you can seat yourself anywhere where a table is set. We did just that and waited about 15 minutes for the server to come by. Water and juice is offered straightaway along with a menu. The menu consists of eggs all ways, omelettes, grits, bacon etc. The food was good. One day, there was no one to serve. They had to get the sales team to serve. This also happened on our last day too. Don’t know what happened with their staff.
This hotel was taken over by another company last year (2025), but still under Accor, but it needs a lot of work. More care from staff, especially housekeeping and management/Accor need to inspect the rooms and start to plan much needed upgrades. They could start with a deep clean. This would have to be the second worst hotel I have ever stayed in. Very disappointing Accor.
Solo traveller
Comment: 27 Aug 2026
Stayed in: Aug 2026
A hotel that's a bit quirky but pretty good overall
I stayed at the 21c Museum Hotel Cincinnati for a two-night stay booked through Chase Bank's The Edit program, which includes complimentary breakfast and a $100 property credit. I received a one bedroom king room (not upgraded) on the 5th floor that did not feature much of a view.
The room was fine overall, although the desk was a bit cramped and did not offer as many power outlets as the desks at other hotels I have recently visited. The lighting in the room was also a bit quirky. The lamp to one side of the bed worked fine, while the lamp on the other side of the bed worked rarely. The bathroom was fine, and the shower featured some of the most amazing water pressure I have ever experienced at a hotel, making every shower a massage too.
I had hoped to use my Chase The Edit $100 property credit by having dinner at the hotel on my first night there, so I made a reservation at the restaurant through OpenTable. Upon arriving at the property, however, I was advised that the restaurant was not open Tuesday nights but would reopen for dinner the next night. The sign outside the restaurant said the same thing. Oddly, I never received notification through the OpenTable app that my reservation was for a night the restaurant would be closed. To make a long story short, I was able to reschedule my second night's dinner reservation for elsewhere to my first night in town and to move my reservation at the hotel's restaurant to the second night. The hotel's restaurant was pretty good for both breakfast and dinner.
My favorite part of the hotel was its art gallery, which featured some great pieces of art. As some of the photos from other travelers depicts, the bathroom tiles also feature works of art in the form of body parts.
My flight into Cincinnati arrived early, so I got to the hotel around 1 p.m. Check-in time was not until 3 p.m., but my room became available an hour early, which I appreciated. I did not get to find out if late check-out would have been an option for me, as I ended up leaving Cincinnati earlier than originally planned on my final day in town to avoid bad weather forecasted for my destination later in the day.
The hotel is very centrally located. It was about a 10 minute walk to Great American Ballpark, and a 10 to 15 minute walk to the Over the Rhine area, which is a great place to grab lunch or dinner.
This was my first ever stay at a 21c Museum Hotel, although I did grab dinner way back when at the Bentonville, AR location. I also have not stayed at any other downtown Cincinnati hotels recently, so I have nothing else to compare it to in the area. I do share the views of others on here that the hotel's rooms and hallways would benefit from renovations. But I would definitely consider returning here because my recent stay was good overall.
The room was fine overall, although the desk was a bit cramped and did not offer as many power outlets as the desks at other hotels I have recently visited. The lighting in the room was also a bit quirky. The lamp to one side of the bed worked fine, while the lamp on the other side of the bed worked rarely. The bathroom was fine, and the shower featured some of the most amazing water pressure I have ever experienced at a hotel, making every shower a massage too.
I had hoped to use my Chase The Edit $100 property credit by having dinner at the hotel on my first night there, so I made a reservation at the restaurant through OpenTable. Upon arriving at the property, however, I was advised that the restaurant was not open Tuesday nights but would reopen for dinner the next night. The sign outside the restaurant said the same thing. Oddly, I never received notification through the OpenTable app that my reservation was for a night the restaurant would be closed. To make a long story short, I was able to reschedule my second night's dinner reservation for elsewhere to my first night in town and to move my reservation at the hotel's restaurant to the second night. The hotel's restaurant was pretty good for both breakfast and dinner.
My favorite part of the hotel was its art gallery, which featured some great pieces of art. As some of the photos from other travelers depicts, the bathroom tiles also feature works of art in the form of body parts.
My flight into Cincinnati arrived early, so I got to the hotel around 1 p.m. Check-in time was not until 3 p.m., but my room became available an hour early, which I appreciated. I did not get to find out if late check-out would have been an option for me, as I ended up leaving Cincinnati earlier than originally planned on my final day in town to avoid bad weather forecasted for my destination later in the day.
The hotel is very centrally located. It was about a 10 minute walk to Great American Ballpark, and a 10 to 15 minute walk to the Over the Rhine area, which is a great place to grab lunch or dinner.
This was my first ever stay at a 21c Museum Hotel, although I did grab dinner way back when at the Bentonville, AR location. I also have not stayed at any other downtown Cincinnati hotels recently, so I have nothing else to compare it to in the area. I do share the views of others on here that the hotel's rooms and hallways would benefit from renovations. But I would definitely consider returning here because my recent stay was good overall.
Group traveller
Comment: 25 Aug 2026
Stayed in: Aug 2026
Step It Up Management
Well, they got it right on the location, but clearly need to focus on the overall guest experience.
Restaurant kitchen is remarkably sluggish, even when only a few patrons present at breakfast.
Upholstery on bench seating in restaurant serves to tell the story of management ( Owner) neglect of this hotel as it is frayed and bare in spots. . .
No housekeeping one day and had to call for it- I guess that happens.
That said, location is ideal for access to several very solid restaurants: NADA, Sotto, BOCA, Jack Ruby’s, The Davidson.
Restaurant kitchen is remarkably sluggish, even when only a few patrons present at breakfast.
Upholstery on bench seating in restaurant serves to tell the story of management ( Owner) neglect of this hotel as it is frayed and bare in spots. . .
No housekeeping one day and had to call for it- I guess that happens.
That said, location is ideal for access to several very solid restaurants: NADA, Sotto, BOCA, Jack Ruby’s, The Davidson.
Excellent location
609 Walnut St, Central Business District, Cincinnati, 45202, United States|0.61 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Pets allowed
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Please contact the hotel for details about adding extra beds.
21C Museum Hotel Cincinnati: FAQs
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