Beauport Hotel Gloucester
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Beauport Hotel Gloucester
Beauport Hotel Gloucester
Facing the beachfront, Beauport Hotel Gloucester offers 4-star accommodation in Gloucester and features free bikes, seasonal outdoor swimming pool and fitness centre.
Reviews from 
Anonymous traveller
Comment: 11 Aug 2026
Stayed in: Aug 2026
Fantastic experience. Small pool but the rooftop is really about the bar and the scenery anyway. The restaurant is terrific, and I loved having access to the beach. Bonus points for having chairs, kayaks and other amenities for the beach... Easy walk to shops and restaurants but make sure to ask for the best path because some roads are not very pedestrian friendly to cross. Room service was quite good and fast. Very friendly staff.
Couple
Comment: 22 Aug 2026
Stayed in: Aug 2026
Not Worth Patronizing. No Respect for Customers. The Hotel is not Honest
Very disappointing experience at the Beauport Hotel Gloucester.
Our party of four purchased tickets for the rooftop event after the front desk told us there would be a band and dancing for $25 per person. The hotel asked us to purchase tickets online quickly because they were only 9 left. Instead, the rooftop featured a two-person acoustic duo that did not play dance music. There was virtually no atmosphere, with only four intoxicated guests in the pool area. The event was not what we were led to expect and was not worth the ticket price, we left in 20 minutes.
The night before, on August 15, we had dinner reservations for the oceanfront outdoor deck. When we arrived, we were told there would be a wait and were ultimately seated in a deck area away from the ocean. The food was average at best and nothing particularly memorable.
Overall, the experience did not meet expectations, especially considering the hotel’s pricing and reputation. The lack of willingness to address our concerns or provide a refund made the experience even more disappointing.
Our party of four purchased tickets for the rooftop event after the front desk told us there would be a band and dancing for $25 per person. The hotel asked us to purchase tickets online quickly because they were only 9 left. Instead, the rooftop featured a two-person acoustic duo that did not play dance music. There was virtually no atmosphere, with only four intoxicated guests in the pool area. The event was not what we were led to expect and was not worth the ticket price, we left in 20 minutes.
The night before, on August 15, we had dinner reservations for the oceanfront outdoor deck. When we arrived, we were told there would be a wait and were ultimately seated in a deck area away from the ocean. The food was average at best and nothing particularly memorable.
Overall, the experience did not meet expectations, especially considering the hotel’s pricing and reputation. The lack of willingness to address our concerns or provide a refund made the experience even more disappointing.
Hotel response
Comment: 24 Aug 2026
Thank you, Sal, for taking the time to share your experience. We’re disappointed to learn that your recent visit did not reflect the level of service and experience we strive to provide at Beauport Hotel Gloucester. We would appreciate the opportunity to connect with you directly regarding the concerns you’ve outlined about the rooftop event, dining experience, and communication surrounding both. Please reach out to us at communications@beauporthospitality.com so we can discuss your experience directly. We value your feedback and hope to restore your confidence in us.
Group traveller
Comment: 9 Aug 2026
Stayed in: Jul 2026
Not What we Expected
We travelled mid week during the 2nd week in July. We really wanted to give the Beauport the benefit of the doubt but we can not at this time. We booked Ocean View Queen room and although the view of the window was nice the room is not the advertised quality. Room 227 The TV is off to the side of the bed making it nearly impossible to view while in bed. The only chair in the room needed to be moved to access the closet each time the closet was in use. Friends had the same class room same price and did not have these deficiencies.
The administration of the pool deck/bar was also disappointing . Access was supposed to be guests only. In speaking with patrons we learned 4 were there because “front desk people let us come up we are locals.” Another guest announced I will be right back I need to go to the lobby and let my friends in.” She returned with 3 people. The result was 7 non guests seated at the pool and multiple hotel guests being turned away.
We reported this at checkout and were told management will be notified of your concerns and we heard nothing after our stay. Upon completion of the Beauport survey we cited the same concerns and again heard nothing after our response to their survey.
Regrettably this was a choice based on a relatives over the top endorsement of the Beauport. I am left to ponder “what has happened?” Has the Beauport become to busy to care?
The administration of the pool deck/bar was also disappointing . Access was supposed to be guests only. In speaking with patrons we learned 4 were there because “front desk people let us come up we are locals.” Another guest announced I will be right back I need to go to the lobby and let my friends in.” She returned with 3 people. The result was 7 non guests seated at the pool and multiple hotel guests being turned away.
We reported this at checkout and were told management will be notified of your concerns and we heard nothing after our stay. Upon completion of the Beauport survey we cited the same concerns and again heard nothing after our response to their survey.
Regrettably this was a choice based on a relatives over the top endorsement of the Beauport. I am left to ponder “what has happened?” Has the Beauport become to busy to care?
Hotel response
Comment: 11 Aug 2026
Walter, please know that we take your feedback very seriously. At the Beauport Hotel Gloucester, we aim to provide comfortable accommodations, excellent service, and an elevated experience. We are deeply disappointed that your recent visit was not reflective of this, and we sincerely apologize. Please reach out to us at communications@beauporthospitality.com so we can connect with you directly about your concerns. We hope to speak with you soon, and we hope you'll allow us a second chance to make a better impression.
Couple
Comment: 25 Jul 2026
Stayed in: Jul 2026
Great Staff at the Beauport
Great place and outstanding staff. We travel a lot and have not been to Gloucester for years. This place was on the grounds of the old Birds Eye plant. The staff was outstanding the corner room is the best Geno the concierge was the best. Made a new friend for when I come to the east coast
Hotel response
Comment: 28 Jul 2026
Thanks so much for including us in your travels this time, Michael! Our fantastic property, tucked between the Atlantic Ocean and the charming avenues of downtown Gloucester, is perfect for relaxing and enjoying the incredible Cape Ann views. We will pass your praise along to Geno and the rest of our team, and we can't wait to welcome you back soon!
Couple
Comment: 23 Jul 2026
Stayed in: Jul 2026
MANAGEMENT HAS FAILED
Went to the Beauport for a mid-week getaway. The hotel is clean, updated and has a great location. Our stay became less than stellar when we went to the adults only rooftop pool. The pool is SUPPOSED TO BE ONLY FOR STAYING GUESTS. There was a shortage of chairs and soon became very overcrowded. We heard a woman say out loud that she was staying at the hotel and told her local friends to meet her on the ground floor so she could bring them up to the pool on her room key. At least 5 women joined her. Then another group said “they knew a guy on the first floor and he lets us sneak in”. The pool area was overrun by locals - not guests. So we pay $600 a night and cannot get any space at the pool. We went back up to the pool at 8 pm and the same behavior was continuing. There were people vaping in the pool area. Management has failed here. The hotel needs to issue wristbands to staying guests so this disservice to paying guests will stop. So disappointed- management needs to do better. The locals need to be given the boot. I won’t be back unless there us a policy in place to keep the locals out.
Hotel response
Comment: 25 Jul 2026
Thank you for taking the time to share such thoughtful feedback about your stay. While we're pleased you enjoyed our clean accommodations, updated property, and beautiful waterfront location, it's disappointing to learn your rooftop pool experience fell well short of expectations. We completely understand how frustrating it must have been to look forward to relaxing at our adults-only rooftop pool, only to find it overcrowded and difficult to enjoy. We also appreciate you sharing your suggestion regarding guest wristbands, as feedback like yours helps us evaluate ways to better protect the experience our guests expect when staying with us. We sincerely regret the disappointment this caused during your getaway and hope you'll consider giving us another opportunity in the future. We'd love the chance to provide the relaxing waterfront escape you were hoping for.
Excellent location
55 Commercial St, Gloucester, 01930, United States|0.78 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets not allowed
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Please contact the hotel for details about adding extra beds.
Beauport Hotel Gloucester: FAQs
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