Best Western Hampton Coliseum Inn
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about Best Western Hampton Coliseum Inn
Best Western Hampton Coliseum Inn
Offering free WiFi and free breakfast, this Hampton hotel is within 800 metres of the Hampton Coliseum and Hampton Roads Convention Center. A seasonal outdoor pool is available for guest use.
Reviews from 
Anonymous traveller
Comment: 30 Aug 2026
Stayed in: Aug 2026
This was a good value with a pretty good breakfast...I wish they had a vending area with bottled water and some after hours food... I often arrive late at night (after 10pm) which means very few, if anything, in terms of food availability unless I want to drive somewhere and waste a lot of time trying to get something fast and not low quality.
Family traveller
Comment: 22 Aug 2026
Stayed in: Aug 2026
Anywhere But Here
The pictures online must either be AI-generated or heavily Photoshopped, because this hotel looks nothing like the photos. Do not trust the management-uploaded pictures — that’s exactly how we were fooled into booking here.
This hotel is one-star quality at best. The moment you walk in, there’s an overwhelming Pine-Sol smell that seems like it’s being used to cover up an underlying mildew or musty odor. There were silverfish in the bathroom, mosquitoes, and the entire place just had a skeevy, uncomfortable feeling.
We actually checked out two days early and moved to another hotel. The only positive part of the experience was that we received a refund for the nights we didn’t stay.
This might work for a very quick overnight stay or if you’re accustomed to lower-quality hotels and just need somewhere to sleep. But if you’re looking for somewhere comfortable to stay for more than 24 hours, look elsewhere.
If you're thinking about staying here, just go somewhere else. Anywhere but here. You've been warned.
This hotel is one-star quality at best. The moment you walk in, there’s an overwhelming Pine-Sol smell that seems like it’s being used to cover up an underlying mildew or musty odor. There were silverfish in the bathroom, mosquitoes, and the entire place just had a skeevy, uncomfortable feeling.
We actually checked out two days early and moved to another hotel. The only positive part of the experience was that we received a refund for the nights we didn’t stay.
This might work for a very quick overnight stay or if you’re accustomed to lower-quality hotels and just need somewhere to sleep. But if you’re looking for somewhere comfortable to stay for more than 24 hours, look elsewhere.
If you're thinking about staying here, just go somewhere else. Anywhere but here. You've been warned.
Hotel response
Comment: 23 Aug 2026
Dear Valued Guest,
Thank you for taking the time to share your detailed feedback. We are very sorry to hear that your stay did not meet your expectations and that the condition and overall atmosphere of the property left you so disappointed.
We sincerely apologize that you felt the hotel did not resemble the images you saw when making your reservation. We understand how important accurate expectations are when choosing accommodations, and we regret that you felt misled by the photos and that the property did not match what you anticipated.
We are also sorry about the strong cleaning-product odor and the musty or mildew-like smell you encountered. While we want our hotel to feel clean and fresh, we understand that an overpowering odor can have the opposite effect and make the environment uncomfortable. Your concerns regarding silverfish in the bathroom and mosquitoes are equally disappointing, and we regret that these issues affected your comfort and confidence in the cleanliness of the property.
We understand why you ultimately decided to leave two days early and move to another hotel. It is certainly disappointing when a guest's stay does not provide the comfort and experience they expected, and we are sorry that your visit reached that point. We are glad, however, that the unused nights were refunded appropriately.
We truly appreciate your honest feedback, even though we regret that your experience was so negative. Your comments highlight important areas that require continued attention, including cleanliness, property upkeep, and ensuring that the overall guest experience matches expectations. We are sorry that we did not provide the comfortable and pleasant stay you were hoping for.
We regret that we were unable to make your stay a positive one and appreciate your feedback as an opportunity to identify areas where meaningful improvements are needed.
Thank you for taking the time to share your detailed feedback. We are very sorry to hear that your stay did not meet your expectations and that the condition and overall atmosphere of the property left you so disappointed.
We sincerely apologize that you felt the hotel did not resemble the images you saw when making your reservation. We understand how important accurate expectations are when choosing accommodations, and we regret that you felt misled by the photos and that the property did not match what you anticipated.
We are also sorry about the strong cleaning-product odor and the musty or mildew-like smell you encountered. While we want our hotel to feel clean and fresh, we understand that an overpowering odor can have the opposite effect and make the environment uncomfortable. Your concerns regarding silverfish in the bathroom and mosquitoes are equally disappointing, and we regret that these issues affected your comfort and confidence in the cleanliness of the property.
We understand why you ultimately decided to leave two days early and move to another hotel. It is certainly disappointing when a guest's stay does not provide the comfort and experience they expected, and we are sorry that your visit reached that point. We are glad, however, that the unused nights were refunded appropriately.
We truly appreciate your honest feedback, even though we regret that your experience was so negative. Your comments highlight important areas that require continued attention, including cleanliness, property upkeep, and ensuring that the overall guest experience matches expectations. We are sorry that we did not provide the comfortable and pleasant stay you were hoping for.
We regret that we were unable to make your stay a positive one and appreciate your feedback as an opportunity to identify areas where meaningful improvements are needed.
Anonymous traveller
Comment: 20 Aug 2026
Stayed in: Aug 2026
Hotel was fine and just what we needed for one night. My only complaint was the big work trucks parked in the parking lot that were blocking the sidewalk. Maybe have big trucks park towards the back.
Anonymous traveller
Comment: 25 Jul 2026
Stayed in: Jul 2026
I had no complaints. The guy at the front dest, was great, friendly, excellent customer service. The Breakfast. 24 hr coffee, lemon water a plus. Free parking. The room was clean. Bed very comfortable. Refrigerator and microwave. I'll definitely return, next time I'm in the area.
Anonymous traveller
Comment: 24 Jul 2026
Stayed in: Jul 2026
My experience was a pleasant surprise. The staff was respectful and engaging, more than just friendly. The hotel had the basics, simply what I needed, a reasonably priced room, near the convention center.
Very good location
1916 Coliseum Dr, Hampton, 23666, United States|14.79 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets not allowed
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Please contact the hotel for details about adding extra beds.
Best Western Hampton Coliseum Inn: FAQs
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