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Hyatt Regency Houston West

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Fast facts

Check in from:		15:00
Check out before:		11:00
Pets		Pets allowed with an extra charge

Amenities

Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour

More about Hyatt Regency Houston West

Hyatt Regency Houston West

Offering a heated outdoor pool and whirlpool, Hyatt Regency Houston West is located in Houston's Energy Corridor, just 5 miles from Citycentre Plaza. Rooms are equipped with a 65" flat-screen TV and premium cable channels.

Reviews from
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Mentioned by travellers
Anonymous traveller

Comment: 13 Sep 2026

Stayed in: Sep 2026

Everything was wonderful! After a long day we decided to stop by the black and gold for a drink before going to bed. The bartender was amazing! He makes the most delicious drinks and was so kind!
Other

Comment: 26 May 2026

Guests Beware of BedBugs

Very disappointing experience. During my stay, I discovered bed bugs in my room and immediately reported the issue to the front desk. Afterward, I had to spend additional money cleaning and sanitizing my clothes and luggage to avoid bringing the infestation home.
What concerned me even more was that the front desk employee mentioned that this was not the first complaint of this kind they had received. I gave the hotel 24 hours to address the situation and discuss reimbursement for the cleaning costs, but no resolution was provided.
I understand issues can happen anywhere, but the lack of urgency, accountability, and customer care afterward was extremely disappointing. Future guests should be cautious.

Hotel response

Comment: 28 May 2026

Greetings Salma,
The concerns you have shared are not ones we take lightly, and what you have detailed does not reflect a typical experience on-site. Our property is routinely serviced by a professional pest management company to ensure that our valued guests do not have such concerns, so we were quite surprised to read your remarks. We would be very grateful for the opportunity to connect with you to further discuss your stay and to clear up any misunderstandings that may have occurred. Our lines are open, and we hope to hear from you soon.
Warm Regards,
Xavier Mathews
Director of Front Office
Anonymous traveller

Comment: 14 Sep 2026

Stayed in: Sep 2026

Very nice place to stay! Parking was a little confusing at first but once you figure it out it was great. Suggestion find parking in the covered area and the entry is the double glass doors. Unless you prefer the valet.
Anonymous traveller

Comment: 1 Sep 2026

Stayed in: Aug 2026

Hotel was very dated but for the price on Hotels.com not a bad choice bar was nice and room was clean
Anonymous traveller

Comment: 23 Aug 2026

Stayed in: Aug 2026

The staff is the key.
The staff at this location made me so comfortable I truly did not want to leave after a 2 day stay.
The hotel probably a 4 star gave me more than expected in every area.

Very good location

4.2

13210 Katy Fwy, Houston, 77079, United States|24.27 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Pets

Pets allowed with an extra charge

Important information about the city
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Extra beds

Please contact the hotel for details about adding extra beds.

Hyatt Regency Houston West: FAQs

Hyatt Regency Houston West is 24.3 km away from Houston city centre.
Hyatt Regency Houston West is in Houston, United States and is 24.3 km away from Houston city centre.
At Hyatt Regency Houston West you can check in from 15:00, and you'll need to check out before 11:00.
Yes, there is parking available at Hyatt Regency Houston West.
Yes, Hyatt Regency Houston West does have a restaurant.