The Whitehall Houston

Name: The Whitehall Houston
Address: 1700 Smith St, Houston, 77002, United States, Houston, Texas, 77002, United States

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Fast facts

Check in from:	15:00
Check out before:	12:00
Pets	Pets allowed with an extra charge

Amenities

Wi-Fi

Parking

Air conditioning

Pool

Fitness centre

Front desk 24 hour

More about The Whitehall Houston

The Whitehall Houston

Located in the heart of downtown Houston, 1.1 km from the Toyota Center, this hotel features 3 on-site restaurants, a 24-hour fitness centre and a rooftop pool with sun deck. NRG Stadium is 8.5 km from The Whitehall Houston.

Reviews from

Mentioned by travellers

Anonymous traveller

Comment: 15 Aug 2026

Stayed in: Aug 2026

Brilliant stay and hotel was lovely only two things let it down unfortunately. We asked twice for the safe to be activated. They said security needed to do this but no security on site...not really ideal. 3rd night a dog was in the room adjacent to us, we weren't too bothered about the noise at first more that the dog sounded stressed. We let them know around 8pm but when we got back at 1am the dog was still barking. Hotel did give us another room so we could sleep. Overall still a great place and dog thing was out with their control but you can hear everything from other rooms

Anonymous traveller

Comment: 29 Jul 2026

Stayed in: Jul 2026

The atmosphere of the hotel is great. I just think it’s a little rundown. Furnitures and the room need some updates. I got the executive room with double bed but it’s small, the furnitures are torn and there’s no refrigerator. The hallway smells old.

Anonymous traveller

Comment: 28 Jul 2026

Stayed in: Jul 2026

The stay was so poor they didn’t let me know that there’s a $50 parking fee every night they only give you two bottles of water and then you have to go to the front desk and pay three dollars for water I will not be returning and it was not a fine print That you have to pay a $225 deposit

Anonymous traveller

Comment: 26 Jul 2026

Stayed in: Jul 2026

The first room was musty and toilet had stains , the carpet was not clean enough. Room was changed and new room had cleaner appearance however bathroom was very small. Property needs major maintenance upgrades

Anonymous traveller

Comment: 22 Jul 2026

Stayed in: Jul 2026

The pool had a fun atmosphere and the guests created a great vibe, but the pool itself was much smaller than expected and only 4 feet 6 inches deep.
Unfortunately, the rest of the experience didn't justify the price. We later found the exact same room on this website for significantly less, so I'm not sure why we paid a higher rate. The room and bathroom were both very small, and the TV was slow and didn't work properly at times.
Parking was also expensive, and the hotel as a whole felt outdated. In my opinion, this property is closer to a 2- or 3-star hotel than the luxury hotel it's advertised to be.
Overall, I left disappointed and don't feel the experience matched the cost. I won't be returning, and I can't recommend staying here based on my experience.

Excellent location

4.7

1700 Smith St, Houston, 77002, United States|0.85 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Pets

Pets allowed with an extra charge

Important information about the city

Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.

Extra beds

Please contact the hotel for details about adding extra beds.