Hilton Garden Inn Ithaca
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Hilton Garden Inn Ithaca
Hilton Garden Inn Ithaca
Set in Ithaca and with Ithaca College reachable within 3 km, Hilton Garden Inn Ithaca offers concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a bar.
Reviews from 
Anonymous traveller
Comment: 6 Aug 2026
Stayed in: Jul 2026
Had a very nice stay with a friend at the Hilton Garden Inn Ithaca. Location was perfect, right near all the shops and restaurants. Room was a nice size and quite comfortable. Front desk staff were lovely and accommodating, especially Dwayne! I would definitely stay here again!
Anonymous traveller
Comment: 10 Aug 2026
Stayed in: Aug 2026
Our stay was simple and clean. We enjoyed using the pool and hot tub one night. But, we found the service for a fee/buffet-style breakfast mash-up confusing and not ideal. We got there in the morning and a lovely young woman was running around overwhelmed to get folks a coffee and a plate to go help themselves at the buffet all for a fee of around $15. I understand the cost of keeping an inclusive breakfast buffet is a challenge for a hotel, but perhaps it is worth the comfort of guests and staff. It would certainly be a better look.
Anonymous traveller
Comment: 12 Jul 2026
Stayed in: Jul 2026
Convenient location, clean, helpful staff. Two issues: 1) parking was a couple blocks away from the property, 2) the bed linens were old and needed to be replaced. The top hem of the flat sheet was worn to the point that it split at the fold. I expect better from Hilton.
Couple
Comment: 22 Jun 2026
This place needs help
Parking is blocks away down dangerous alleys. You have to take an elevator to your car park on the 6th and 7th floor The 1st floor where you get the elevator elevator is the meeting place of the homeless population. All through the parking garage, elevators and the alleys you have to walk through feces, urine and vomit and very ominous looking people.
My wife and I never really felt safe walking around the hotel and that particular neighborhood. There's evidence throughout the hotel that there have been problems with the local population in the building.
Dwayne at the front desk was as helpful as he could be but the Hotel was short-staffed and appeared to be struggling.
My wife and I never really felt safe walking around the hotel and that particular neighborhood. There's evidence throughout the hotel that there have been problems with the local population in the building.
Dwayne at the front desk was as helpful as he could be but the Hotel was short-staffed and appeared to be struggling.
Hotel response
Comment: 24 Jun 2026
We appreciate you sharing your experience with us and are sorry to hear about the challenges you faced during your stay. It's concerning to know that the parking situation and surrounding environment compromised your sense of safety and comfort. We are actively working with local authorities and our facilities team to address these concerns and improve the overall experience for our guests.
Your mention of Dwayne's helpfulness is much appreciated, and we'll be sure to commend his efforts. Providing adequate staffing is a priority, and steps are being taken to enhance our team to ensure all guest needs are promptly met.
We are committed to enhancing the safety and cleanliness of our surroundings, making sure everything from the parking to the local neighborhood is monitored and well maintained. Rest assured, improvements are on the way.
We hope you might consider giving us another opportunity to provide you with a more secure and pleasant stay in the future.
Sincerely,
Management Team
Hilton Garden Inn Ithaca
Your mention of Dwayne's helpfulness is much appreciated, and we'll be sure to commend his efforts. Providing adequate staffing is a priority, and steps are being taken to enhance our team to ensure all guest needs are promptly met.
We are committed to enhancing the safety and cleanliness of our surroundings, making sure everything from the parking to the local neighborhood is monitored and well maintained. Rest assured, improvements are on the way.
We hope you might consider giving us another opportunity to provide you with a more secure and pleasant stay in the future.
Sincerely,
Management Team
Hilton Garden Inn Ithaca
Couple
Comment: 9 Jun 2026
Stayed in: Jun 2026
Friendly employees, less than ideal parking for families with disabilities. Call ahead for options.
The employees were friendly. My negatives are only later than average check in time and the parking situation isn't ideal, which might be a problem for people with disabilities. Unfortunately, the parking ramp that is next to the hotel was just condemned. The next closest ramp is a few streets over. If you do have a family member with a disability, be sure to ask what options they might have to assist getting to their hotel from the other ramp prior to booking.
Hotel response
Comment: 11 Jun 2026
We are pleased to hear you enjoyed the friendliness of our team during your stay. We genuinely strive to create a welcoming experience for all our guests.
Parking can indeed pose challenges, and I understand the significant inconvenience this can cause for families with disabilities. We are actively seeking alternative solutions to ensure easier access for all guests. Your suggestion to call ahead for assistance is an excellent recommendation, and we're ready to offer necessary support to improve your experience.
Regarding our check-in times, we're reviewing our processes to enhance efficiency and minimize any delays in the future.
We hope you'll visit us again, as we're looking forward to providing a more seamless experience on your next stay.
Sincerely,
Management Team
Hilton Garden Inn Ithaca
Parking can indeed pose challenges, and I understand the significant inconvenience this can cause for families with disabilities. We are actively seeking alternative solutions to ensure easier access for all guests. Your suggestion to call ahead for assistance is an excellent recommendation, and we're ready to offer necessary support to improve your experience.
Regarding our check-in times, we're reviewing our processes to enhance efficiency and minimize any delays in the future.
We hope you'll visit us again, as we're looking forward to providing a more seamless experience on your next stay.
Sincerely,
Management Team
Hilton Garden Inn Ithaca
Excellent location
130 E Seneca St, Ithaca, 14850, United States|0.52 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Please contact the hotel for details about adding extra beds.
Hilton Garden Inn Ithaca: FAQs
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