Hampton Inn Jupiter/Juno Beach
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about Hampton Inn Jupiter/Juno Beach
Hampton Inn Jupiter/Juno Beach
Within walking distance of the beach and near many recreational activities, including fishing charters, this Juno Beach, Florida hotel features a free daily hot breakfast buffet and spacious guestrooms.
Reviews from 
Anonymous traveller
Comment: 3 Aug 2026
Stayed in: Jul 2026
We had the one bedroom and it is spacious. Comfortable and clean bed. Good breakfast. Kids love the pool. Walking distance to Juno beach that is full of shells. Safe neighborhood.
Anonymous traveller
Comment: 27 Jul 2026
Stayed in: Jul 2026
It was a great stay. Centrally located to accommodate everything. One street away from the beach. Highly recommend it.
Solo traveller
Comment: 20 Jul 2026
IF I COULD GIVE ZERO I WOULD!
I never even stayed at this property, yet I’ve had one of the worst customer service experiences I’ve ever had with Hilton.
I canceled my reservation and called the hotel the same day. I was sent a guest folio showing a $0.00 balance, so I had every reason to believe there were no outstanding charges.
I was never informed that there was supposedly a $250 late fee. If I had been told, I would have addressed it immediately. Instead, I was told a manager would call me, but I never received a call.
The next thing I knew, my Hilton Honors Gold account was suspended, and now I have to contact Hilton just to have it reinstated. Suspending a loyal member’s account without properly notifying them about an alleged balance is unacceptable.
To make matters worse, this issue is still not resolved. Every time I call the property, I’m told there are no front desk managers available, and no one seems able or willing to help me. I’ve been passed around without receiving any answers or a resolution. It’s incredibly frustrating to be left in limbo over something I was never informed about in the first place.
The lack of communication, failure to follow up, and poor handling of this situation have been extremely disappointing. As a Hilton Honors Gold member, I expected much better. I hope someone in management finally takes ownership of this issue and resolves it immediately, because this experience has seriously damaged my trust in both this property and the Hilton brand.
I canceled my reservation and called the hotel the same day. I was sent a guest folio showing a $0.00 balance, so I had every reason to believe there were no outstanding charges.
I was never informed that there was supposedly a $250 late fee. If I had been told, I would have addressed it immediately. Instead, I was told a manager would call me, but I never received a call.
The next thing I knew, my Hilton Honors Gold account was suspended, and now I have to contact Hilton just to have it reinstated. Suspending a loyal member’s account without properly notifying them about an alleged balance is unacceptable.
To make matters worse, this issue is still not resolved. Every time I call the property, I’m told there are no front desk managers available, and no one seems able or willing to help me. I’ve been passed around without receiving any answers or a resolution. It’s incredibly frustrating to be left in limbo over something I was never informed about in the first place.
The lack of communication, failure to follow up, and poor handling of this situation have been extremely disappointing. As a Hilton Honors Gold member, I expected much better. I hope someone in management finally takes ownership of this issue and resolves it immediately, because this experience has seriously damaged my trust in both this property and the Hilton brand.
Hotel response
Comment: 22 Jul 2026
Thank you for reaching out. We sincerely apologize for the delay in responding and for the time it took to connect you with management. We also regret that our level of customer service did not meet your expectations during a time when you needed assistance.
The zero-balance folio you received reflects that the late cancellation fee remains unpaid. As outlined in our cancellation policy, reservations may be canceled without charge when notice is provided at least 24 hours prior to the scheduled arrival date. Our records indicate that your cancellation request was made on the day of arrival, making the reservation subject to the applicable late cancellation fee. Additionally, our records show that the payment method on file was declined when we attempted to process the fee. As a result, your account has been placed on hold, and the hold will remain until the outstanding cancellation fee has been paid.
We apologize again for the way this situation was handled. While you were informed that the reservation had been canceled without a refund, the folio you requested reflects a zero balance because the cancellation fee was not successfully collected.
We value your business and sincerely hope you will consider staying with Hilton again in the future. We appreciate your understanding and as our valued Honors Member we hope we have the opportunity to provide you with a much better experience.
The zero-balance folio you received reflects that the late cancellation fee remains unpaid. As outlined in our cancellation policy, reservations may be canceled without charge when notice is provided at least 24 hours prior to the scheduled arrival date. Our records indicate that your cancellation request was made on the day of arrival, making the reservation subject to the applicable late cancellation fee. Additionally, our records show that the payment method on file was declined when we attempted to process the fee. As a result, your account has been placed on hold, and the hold will remain until the outstanding cancellation fee has been paid.
We apologize again for the way this situation was handled. While you were informed that the reservation had been canceled without a refund, the folio you requested reflects a zero balance because the cancellation fee was not successfully collected.
We value your business and sincerely hope you will consider staying with Hilton again in the future. We appreciate your understanding and as our valued Honors Member we hope we have the opportunity to provide you with a much better experience.
Anonymous traveller
Comment: 19 Jul 2026
Stayed in: Jul 2026
Stayed here to visit family in the area. Loved the location close to the loggerhead center. Always fun to see.
Couple
CO
Comment: 19 Jul 2026
Unbeatable location! Excited for the upcoming upgrades ⭐⭐⭐⭐
I love staying at this Hampton Inn! The biggest selling point here is hands-down the location, location, location. You are right by the beach, fantastic local restaurants, parks, and the Gardens Mall. It is so convenient. Kudos to Hilton because the property is a bit tired and in need of a renovation, but I overheard that a big refresh is happening next year, which will make this place perfect. The only downside to our stay was the breakfast—it really wasn’t that good and could definitely use an upgrade. That said, the location and staff make it worth it. I'd definitely stay here again!
Hotel response
Comment: 27 Jul 2026
Thank you for your thoughtful review and for choosing to stay with us at Hampton Inn Juno Beach! We're delighted to hear that you enjoyed our unbeatable location and our friendly team. Being just steps from the beach and close to so many great local attractions is something we're proud to offer.
We also appreciate your honest feedback regarding the condition of the property and our breakfast. Guest comments like yours are incredibly valuable, and we're excited about the upcoming improvements that will enhance the overall guest experience. Your feedback about breakfast will also be shared with our team as we continue looking for ways to improve.
We're grateful for your recommendation and are thrilled to know you'd stay with us again. We look forward to welcoming you back to see the exciting updates firsthand!
We also appreciate your honest feedback regarding the condition of the property and our breakfast. Guest comments like yours are incredibly valuable, and we're excited about the upcoming improvements that will enhance the overall guest experience. Your feedback about breakfast will also be shared with our team as we continue looking for ways to improve.
We're grateful for your recommendation and are thrilled to know you'd stay with us again. We look forward to welcoming you back to see the exciting updates firsthand!
Excellent location
13801 U.S. Rte 1, Juno Beach, 33408, United States|0.31 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets not allowed
Breakfast available
Breakfast price
Please contact hotel for price information
Breakfast times
06:00 - 10:00 from Monday to Sunday
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note the property only accepts service animals.
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
This hotel accepts the following payment methods:
Cash
Hampton Inn Jupiter/Juno Beach: FAQs
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