Capri
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Restaurant
Non-smoking
More about Capri
Capri
Set in Southampton, 1.9 km from Agawam Park, Capri Southampton offers accommodation with a garden, private parking, a terrace and a restaurant. Offering a bar, the property is located within 1.8 km of Keszler Gallery.
Reviews from 
Anonymous traveller
Comment: 28 Aug 2026
Stayed in: Aug 2026
Clean and spacious room, nice breakfast
Anonymous traveller
Comment: 30 Aug 2025
Stayed in: Aug 2025
The Capri hotel is an awesome place to stay, it is fun, clean and is completely updated and so comfortable!
The staff is super nice and helpful, and I would highly recommend it!!
The staff is super nice and helpful, and I would highly recommend it!!
Group traveller
Comment: 28 Aug 2025
Stayed in: Aug 2025
I love this hotel, but Ketchy Beach needs a management overhaul
This is my second year in a row doing a weekend stay at Capri Southampton. I like this place enough that I’m writing a review in hopes that management/ ownership will continue to keep this place on the up & up, and make improvements!
PROs:
-the gift baskets and snacks/ drinks in the rooms are such a nice touch
-I found my room both years to be clean; housekeeping does a good job.
-the pool is so nice and has floats
-there is coffee and small pastries in the lobby in the morning
-the room designs are cute; though the bathrooms are small, they are updated
-when the restaurant is not open, you can bring your own food/ drink to the pool area
-location is good; if you’re coming from the city, not having to go all the way to East Hampton or Montauk shortens the drive
CONs:
-the Capri’s biggest enemy is honestly Ketchy Beach.
My friends and I don’t mind the music from the club as many other reviewers do (no, I would not recommend this place if you want a quiet night’s sleep on the weekend in the summer, or have kids. I sleep with earplugs in half the time anyway, and I also noticed both years that staff put us towards the back of the hotel/ away from the club— so they do make effort. But yes, the music is loud on weekends. However in my two years staying here, I’ve never heard fighting or screaming after hours.)
I say Ketchy is the enemy because their service is terrible.
When we arrived Friday afternoon around 1pm, Ketchy wasn’t open yet. Therefore the pool wasn’t really ready for patrons. We couldn’t find towels. There was no one around to ask for cups for the wine we’d brought ourselves. The pool felt more apart of Ketchy than Hotel Capri, and since Ketchy wasn’t open yet— nothing in the pool felt prepped and it felt like the Hotel Capri staff ignores the pool & lets Ketchy’s staff manage it. It can’t be this way. That pool is a main selling point of the hotel/ main feature guests want to use. It needs to be ready for guests during all of its open hours.
- on Saturday, Ketchy becomes a pool party at the pool around 2pm— right when we got there this past year. We sat there in the lounges (which desperately need cleaned) for nearly 30 minutes before I had to get up and go get a staff member to take our order as we were told no outside drinks since the bar was open. If we can’t bring our own drinks, then perhaps someone would want to wait on us? The wait staff could not have cared less. It seems the bar/ restaurant exist separately from the hotel, but hotel guests are by no means going to make that determination when staying there. I was beyond frustrated that was at a hotel where I was paying nearly $1k a night to stay at this property, and I was being ignored by the staff at the pool. Half the time, the staff looked like they were partying rather than working. At one point it looked like a gentleman who maybe was the MANAGER of Ketchy just started swimming in the pool. It honestly felt like the staff was there to have a good time and not work.
-finally, some parts of the property are really starting to look rundown. The pool loungers need cleaned; it appears there was a ping pong table area or deck of some sort in the back but that’s all destroyed/ overgrown with weeds. It’s an eyesore. The fire pits could have been lit at night because it was chilly, but they weren’t.
This place can really be something— but owners/ management just need to make sure they show it the love it needs every year (and by god, please figure out the situation with Ketchy Beach).
Again: I understand peak season in the Hamptons and the prices, but you can’t charge $1k a night if you’re not going to upkeep the property and make sure the restaurant/ bar staff is a $1k a night level staff.
Love you otherwise Capri.
Can’t wait to come back next year!
PROs:
-the gift baskets and snacks/ drinks in the rooms are such a nice touch
-I found my room both years to be clean; housekeeping does a good job.
-the pool is so nice and has floats
-there is coffee and small pastries in the lobby in the morning
-the room designs are cute; though the bathrooms are small, they are updated
-when the restaurant is not open, you can bring your own food/ drink to the pool area
-location is good; if you’re coming from the city, not having to go all the way to East Hampton or Montauk shortens the drive
CONs:
-the Capri’s biggest enemy is honestly Ketchy Beach.
My friends and I don’t mind the music from the club as many other reviewers do (no, I would not recommend this place if you want a quiet night’s sleep on the weekend in the summer, or have kids. I sleep with earplugs in half the time anyway, and I also noticed both years that staff put us towards the back of the hotel/ away from the club— so they do make effort. But yes, the music is loud on weekends. However in my two years staying here, I’ve never heard fighting or screaming after hours.)
I say Ketchy is the enemy because their service is terrible.
When we arrived Friday afternoon around 1pm, Ketchy wasn’t open yet. Therefore the pool wasn’t really ready for patrons. We couldn’t find towels. There was no one around to ask for cups for the wine we’d brought ourselves. The pool felt more apart of Ketchy than Hotel Capri, and since Ketchy wasn’t open yet— nothing in the pool felt prepped and it felt like the Hotel Capri staff ignores the pool & lets Ketchy’s staff manage it. It can’t be this way. That pool is a main selling point of the hotel/ main feature guests want to use. It needs to be ready for guests during all of its open hours.
- on Saturday, Ketchy becomes a pool party at the pool around 2pm— right when we got there this past year. We sat there in the lounges (which desperately need cleaned) for nearly 30 minutes before I had to get up and go get a staff member to take our order as we were told no outside drinks since the bar was open. If we can’t bring our own drinks, then perhaps someone would want to wait on us? The wait staff could not have cared less. It seems the bar/ restaurant exist separately from the hotel, but hotel guests are by no means going to make that determination when staying there. I was beyond frustrated that was at a hotel where I was paying nearly $1k a night to stay at this property, and I was being ignored by the staff at the pool. Half the time, the staff looked like they were partying rather than working. At one point it looked like a gentleman who maybe was the MANAGER of Ketchy just started swimming in the pool. It honestly felt like the staff was there to have a good time and not work.
-finally, some parts of the property are really starting to look rundown. The pool loungers need cleaned; it appears there was a ping pong table area or deck of some sort in the back but that’s all destroyed/ overgrown with weeds. It’s an eyesore. The fire pits could have been lit at night because it was chilly, but they weren’t.
This place can really be something— but owners/ management just need to make sure they show it the love it needs every year (and by god, please figure out the situation with Ketchy Beach).
Again: I understand peak season in the Hamptons and the prices, but you can’t charge $1k a night if you’re not going to upkeep the property and make sure the restaurant/ bar staff is a $1k a night level staff.
Love you otherwise Capri.
Can’t wait to come back next year!
Hotel response
Comment: 29 Aug 2025
Dear Bridget,
Thank you for sharing your thoughts and detailed feedback about your experience at Capri Southampton. It's wonderful to hear that you love the hotel and appreciate the clean rooms, complimentary snacks, and the inviting atmosphere by the pool. Your insights regarding Ketchy Beach and the need for improved management and service are invaluable. It's clear that you have a strong passion for this property, and we genuinely appreciate your suggestions for making it even better. We look forward to welcoming you back next year and hope your future stays will be even more enjoyable.
Thank you for sharing your thoughts and detailed feedback about your experience at Capri Southampton. It's wonderful to hear that you love the hotel and appreciate the clean rooms, complimentary snacks, and the inviting atmosphere by the pool. Your insights regarding Ketchy Beach and the need for improved management and service are invaluable. It's clear that you have a strong passion for this property, and we genuinely appreciate your suggestions for making it even better. We look forward to welcoming you back next year and hope your future stays will be even more enjoyable.
Anonymous traveller
Comment: 17 Aug 2025
Stayed in: Aug 2025
Old and run down property, vending machines are all broken which is an issue since there is no kitchen restaurant or room service available. The relationship between the Ketchy beach club and hotel is bizarre at past. On Saturday us and three other hotel
Guests were told by the restaurant that they had a pool party and if they sold the cabana we would be kicked out. When I followed up on Sunday with the hotel they said this simply wasn’t true. There were other guests that bought bottles simply not to be bothered. On Sunday there was no party but since the restaurant was closed there also was no way to get breakfast or lunch or a drink without leaving the hotel, which is on a high way so no way to walk anywhere
Not worth the price - only book if you absolutely know what you are getting into.
Service was extremely cold at best with the exception of the person working the desk on our last day.
Guests were told by the restaurant that they had a pool party and if they sold the cabana we would be kicked out. When I followed up on Sunday with the hotel they said this simply wasn’t true. There were other guests that bought bottles simply not to be bothered. On Sunday there was no party but since the restaurant was closed there also was no way to get breakfast or lunch or a drink without leaving the hotel, which is on a high way so no way to walk anywhere
Not worth the price - only book if you absolutely know what you are getting into.
Service was extremely cold at best with the exception of the person working the desk on our last day.
Family traveller
Comment: 16 Aug 2025
Stayed in: Aug 2025
Disaster Stay: Unsafe, Noisy & Disrespectful Staff”
Absolutely terrible place for families. We had to listen to drunk guests shouting in the hallways until morning, and the noise made it impossible to rest. The staff were rude, unhelpful, and very unprofessional. Definitely not a safe or family‑friendly hotel — I strongly recommend avoiding this place.
Hotel response
Comment: 19 Aug 2025
Dear Guest,
We’re very sorry to hear about your experience. This is not the level of service we strive to provide, and we understand how important a peaceful and safe stay is, especially for families. We take guest safety and comfort seriously, and we will review your concerns with the team. We truly appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
We’re very sorry to hear about your experience. This is not the level of service we strive to provide, and we understand how important a peaceful and safe stay is, especially for families. We take guest safety and comfort seriously, and we will review your concerns with the team. We truly appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
Very good location
281 County Road 39A, North Sea, 11968, United States|4.29 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets allowed with an extra charge
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Please contact the hotel for details about adding extra beds.
Capri: FAQs
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