Courtyard Ogden
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
Restaurant
More about Courtyard Ogden
Courtyard Ogden
Situated in Ogden, 500 metres from Ogden Eccles Conference Center, Courtyard by Marriott Ogden features accommodation with a fitness centre, free private parking, a shared lounge and a restaurant.
Reviews from 
Business traveller
Comment: 2 Jun 2026
Good hotel
I stayed at the Courtyard for one night during a business trip. The hotel is pretty standard but good. Nice rooms, friendly staff.
Business traveller
Comment: 3 May 2026
Nice property, but I'm torn whether I'd book again
The good:
This is a great property. Wonderful location just behind the 25th street area, very modern decor, very clean and in excellent repair. I'm guessing this was converted from a former full-service hotel with a restaurant, because the Bistro area is very spacious. Our room was spotless, and even the bathroom showed almost no signs of wear—it was very nice. Everything functioned perfectly.
The bad:
Seems highly understaffed. Front desk only had 1 of 3 positions staffed all weekend. Bistro was well-staffed Saturday evening, but on a crazy busy Friday it had one poor guy holding down the fort. Mornings were nuts—two girls trying to serve everyone. Hot meals were taking upwards of 20 minutes to come out, and we waited 15 minutes for HOT TEA after ordering. It's hot water in a cup. This made the Bistro a really hit-or-miss proposition, and it's the main reason I stay at Courtyards vs another brand.
The ugly:
We were in during some kids' hockey tournament thing, and management apparently felt it was fine to let the kids set up field hockey games in the corridors. Seriously, to get to an elevator meant navigating at least one, if not two, games of hallway hockey. There were also playing on the guest room floors. Absolutely nuts. This makes me wonder if anyone is actually managing the hotel, and is a main reason I'd hesitate to book here again. I could understand giving the kids a ballroom or something if that's what you want to do, but nope. The kids played in the hallways while their parents drank in the Bistro and ignored them completely.
This is a great property. Wonderful location just behind the 25th street area, very modern decor, very clean and in excellent repair. I'm guessing this was converted from a former full-service hotel with a restaurant, because the Bistro area is very spacious. Our room was spotless, and even the bathroom showed almost no signs of wear—it was very nice. Everything functioned perfectly.
The bad:
Seems highly understaffed. Front desk only had 1 of 3 positions staffed all weekend. Bistro was well-staffed Saturday evening, but on a crazy busy Friday it had one poor guy holding down the fort. Mornings were nuts—two girls trying to serve everyone. Hot meals were taking upwards of 20 minutes to come out, and we waited 15 minutes for HOT TEA after ordering. It's hot water in a cup. This made the Bistro a really hit-or-miss proposition, and it's the main reason I stay at Courtyards vs another brand.
The ugly:
We were in during some kids' hockey tournament thing, and management apparently felt it was fine to let the kids set up field hockey games in the corridors. Seriously, to get to an elevator meant navigating at least one, if not two, games of hallway hockey. There were also playing on the guest room floors. Absolutely nuts. This makes me wonder if anyone is actually managing the hotel, and is a main reason I'd hesitate to book here again. I could understand giving the kids a ballroom or something if that's what you want to do, but nope. The kids played in the hallways while their parents drank in the Bistro and ignored them completely.
Hotel response
Comment: 8 May 2026
Dear Don,
Thank you for taking the time to share such detailed feedback regarding your recent stay with us. While I am grateful to hear you enjoyed our location, cleanliness, modern décor, and overall condition of the hotel, I am truly sorry that several aspects of your experience fell short of the standards we strive to provide.
First and foremost, I sincerely apologize for the frustrations you encountered in our Bistro. We understand how disappointing it is to experience long wait times, especially during busy meal periods, and I regret that we did not provide the efficient and attentive service you expected and deserved. Your comments regarding staffing and service delays have been shared with our leadership team so we can better support our associates during high-occupancy weekends and improve the overall guest experience.
Additionally, I want to personally apologize for the disruption caused by the unsupervised children playing hockey throughout the hallways and guest room floors. We absolutely understand your concerns, and I am sorry this negatively impacted both the comfort and atmosphere of your stay. Guest safety and comfort should always remain a priority, and we recognize that this situation should have been addressed more proactively by hotel management.
We truly value your feedback because it allows us the opportunity to improve. While I regret that your experience left you questioning whether you would return, I hope you might consider giving us another opportunity in the future to provide the level of hospitality that our guests expect from Courtyard by Marriott.
Thank you again for your honest feedback and for choosing to stay with us.
Thank you for taking the time to share such detailed feedback regarding your recent stay with us. While I am grateful to hear you enjoyed our location, cleanliness, modern décor, and overall condition of the hotel, I am truly sorry that several aspects of your experience fell short of the standards we strive to provide.
First and foremost, I sincerely apologize for the frustrations you encountered in our Bistro. We understand how disappointing it is to experience long wait times, especially during busy meal periods, and I regret that we did not provide the efficient and attentive service you expected and deserved. Your comments regarding staffing and service delays have been shared with our leadership team so we can better support our associates during high-occupancy weekends and improve the overall guest experience.
Additionally, I want to personally apologize for the disruption caused by the unsupervised children playing hockey throughout the hallways and guest room floors. We absolutely understand your concerns, and I am sorry this negatively impacted both the comfort and atmosphere of your stay. Guest safety and comfort should always remain a priority, and we recognize that this situation should have been addressed more proactively by hotel management.
We truly value your feedback because it allows us the opportunity to improve. While I regret that your experience left you questioning whether you would return, I hope you might consider giving us another opportunity in the future to provide the level of hospitality that our guests expect from Courtyard by Marriott.
Thank you again for your honest feedback and for choosing to stay with us.
Business traveller
Comment: 29 Apr 2026
Non-working air-conditioning with frustrating management who refused to alter nightly rate.
Terrible. Upon arrival we checked in, in the middle of the night realized their air conditioning didn't work. Called in the AM and were informed "someone should have told you when you checked in our air conditioning is down". Except it wasn't down it was only down in the guest rooms. Contacted the front desk because we were not informed of this at any point prior to check in or when checking in. It was mid-80s during the day to the point where we had to leave the small cracked window open (with not screen so this was not possible at night due to bugs flying in) and the door to the hallway open while they hosted a Narcotics Anonymous event all weekend downstairs while traveling with kids. We traveled out of state for a job for our teen daughters who assist at a convention and everywhere within the vicinity was sold out so we couldn't move hotels. I tried to get the management to refund us part of the nightly rate and they refused and gave us a "generous" 7000 bonvoy points "toward a future stay." So I have to spend more money so hopefully the next franchise treats us better. Ridiculous. Never again and probably never in a Marriott again since they aren't corporate controlled anymore each individual property manager can choose how they treat their guests.
Hotel response
Comment: 29 Apr 2026
Dear Katharine,
Thank you for taking the time to share your experience with us. I want to sincerely apologize for the many frustrations and inconveniences you and your family endured during your stay.
It is deeply disappointing to hear that you were not properly informed about the air conditioning issue prior to or during check-in. Clear communication is essential, especially when it directly impacts our guests’ comfort, and we clearly fell short in this regard. I also understand how challenging and uncomfortable the conditions must have been, particularly while traveling with your children and attending an important event with limited lodging alternatives.
Your experience does not reflect the level of hospitality, transparency, or care we strive to provide. We regret that our response at the time did not leave you feeling appropriately supported or valued. We understand your disappointment and frustration, and you deserved a far better resolution.
Please know that your feedback is being taken very seriously and will be shared with our leadership team to ensure we address these service failures and improve communication for future guests. Situations like yours are unacceptable, and we are committed to learning from this experience.
We truly appreciate you bringing this to our attention, and we are deeply sorry that we let you and your family down. We hope you may consider giving us another opportunity in the future to provide you with the quality experience you rightfully expected.
Thank you for taking the time to share your experience with us. I want to sincerely apologize for the many frustrations and inconveniences you and your family endured during your stay.
It is deeply disappointing to hear that you were not properly informed about the air conditioning issue prior to or during check-in. Clear communication is essential, especially when it directly impacts our guests’ comfort, and we clearly fell short in this regard. I also understand how challenging and uncomfortable the conditions must have been, particularly while traveling with your children and attending an important event with limited lodging alternatives.
Your experience does not reflect the level of hospitality, transparency, or care we strive to provide. We regret that our response at the time did not leave you feeling appropriately supported or valued. We understand your disappointment and frustration, and you deserved a far better resolution.
Please know that your feedback is being taken very seriously and will be shared with our leadership team to ensure we address these service failures and improve communication for future guests. Situations like yours are unacceptable, and we are committed to learning from this experience.
We truly appreciate you bringing this to our attention, and we are deeply sorry that we let you and your family down. We hope you may consider giving us another opportunity in the future to provide you with the quality experience you rightfully expected.
Anonymous traveller
Comment: 12 Apr 2026
Stayed in: Apr 2026
Staff communication was not great. Told breakfast was at 6 but then it actually was at 7. We had an early game so we were scrambling to figure where to eat. Had the staff even mentioned places that were open, that would have made all the difference in our stay. No conditioner in the shower. That should be checked after each guest. The beds were comfy though
Business traveller
Comment: 6 Apr 2026
Stayed in: Apr 2026
So great to stay here !
Was on a business trip from Australia and find myself in this lovely hotel.
The location is very good. Right in the heart of Ogden City and right next to the Historic 25th Street, you can walk about 5 minutes to the CBD centre.
Customer service is a step above what I have been accustomed to even in the best US hotels.
The Vietnamese ladies probably know what they are doing to the customer .. incredible . Thank you ! Jade
The location is very good. Right in the heart of Ogden City and right next to the Historic 25th Street, you can walk about 5 minutes to the CBD centre.
Customer service is a step above what I have been accustomed to even in the best US hotels.
The Vietnamese ladies probably know what they are doing to the customer .. incredible . Thank you ! Jade
Hotel response
Comment: 29 Apr 2026
Thank you so much for your wonderful review! We are truly honored that you chose to stay with us during your business trip from Australia.
It brings us great joy to hear that you enjoyed our central location and found it convenient for exploring the heart of Ogden City and Historic 25th Street. Most importantly, we are thrilled that our team made such a positive impression on your stay.
Your kind words about our customer service mean so much to us. We take great pride in creating memorable experiences for our guests, and it is incredibly rewarding to know our efforts exceeded your expectations. We will be sure to share your thoughtful recognition with Jade and the rest of our team—they will be delighted to know they helped make your visit so special.
Thank you again for your gracious feedback. We sincerely hope to welcome you back whenever your travels bring you to the area again.
It brings us great joy to hear that you enjoyed our central location and found it convenient for exploring the heart of Ogden City and Historic 25th Street. Most importantly, we are thrilled that our team made such a positive impression on your stay.
Your kind words about our customer service mean so much to us. We take great pride in creating memorable experiences for our guests, and it is incredibly rewarding to know our efforts exceeded your expectations. We will be sure to share your thoughtful recognition with Jade and the rest of our team—they will be delighted to know they helped make your visit so special.
Thank you again for your gracious feedback. We sincerely hope to welcome you back whenever your travels bring you to the area again.
Very good location
247 24th St, Ogden, 84401, United States|0.11 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast times
06:00 - 09:00 from Monday to Friday, 07:00 - 09:30 from Saturday to Sunday
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
This hotel accepts the following payment methods:
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